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Patient Access/Services Specialist in Detroit, MI

Patient Access/Services Specialist job description

The patient access/services specialist ensures smooth and efficient patient registration, scheduling and service coordination. This role is responsible for verifying insurance coverage, collecting accurate demographic information and providing exceptional customer service to patients and families.Working closely with clinical teams, billing departments and insurance providers, the patient access/services specialist supports front-end revenue cycle processes and compliance requirements. This position plays a key role in creating a positive patient experience and maintaining operational accuracy.

Typical patient access/services specialist duties:

Register patients and verify demographic and insurance information for accuracySchedule appointments and coordinate services across multiple departmentsConfirm insurance eligibility and obtain necessary authorizations for proceduresCollect copayments and provide cost estimates when applicableRespond to patient inquiries regarding appointments, billing and insurance coverageMaintain accurate records in electronic health systems and ensure data integrityCollaborate with clinical and administrative teams to resolve registration or scheduling issuesEnsure compliance with HIPAA and other regulatory requirements during all interactions

Looking for a patient access/services specialist or a patient access/services specialist job?

Request candidates now and a specialized recruiter will typically contact you within one business day to discuss your staffing needs and help you hire a patient access/services specialist.Search patient access/services specialist openings and apply now or submit your resume to be considered for opportunities that match your experience.

Salary for Patient Access/Services Specialist in Detroit, MI

39900 - 48038

Low
39900
The candidate is new to the role or has limited experience and is still developing core skills.
Mid
44100
The candidate has moderate experience in the role or one similar, meets most requirements and may hold transferable skills or relevant certifications.
High
48038
The candidate has extensive experience in the role, demonstrates advanced skills and often brings specialized certifications or industry experience.

Projected salaries for related positions

Job title Low Mid High Medical Coding Manager 70088 79538 90563 Certified Professional Coder 56175 64838 75863 Credentialing Specialist 46725 51450 60638 Medical Customer Service Representative 44100 49875 55650 Insurance Authorization Specialist 43050 47513 51975 Intake/Admissions Specialist 42263 44888 48825 Medical Scheduler 40163 42525 45938 Medical Data Entry Specialist 38063 42000 46988 Insurance Verification Specialist 39375 44625 49875 Insurance Referral Coordinator 38850 42000 48038 Patient Registration Specialist 38588 44888 50400 Health Information Management Specialist 36488 41475 49350 Electronic Medical Records Specialist 35438 37800 40950

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The salary benchmarks in the Salary Guide From Robert Half are the result of a rigorous, multistep process designed to reflect projected market trends for 2027. They are based on actual compensation for professionals Robert Half has placed nationwide, along with third-party job posting data from Textkernel that we use for independent validation. Learn more about our methodology.