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Patient Access/Services Specialist in Columbia, SC

Patient Access/Services Specialist job description

The patient access/services specialist ensures smooth and efficient patient registration, scheduling and service coordination. This role is responsible for verifying insurance coverage, collecting accurate demographic information and providing exceptional customer service to patients and families.Working closely with clinical teams, billing departments and insurance providers, the patient access/services specialist supports front-end revenue cycle processes and compliance requirements. This position plays a key role in creating a positive patient experience and maintaining operational accuracy.

Typical patient access/services specialist duties:

Register patients and verify demographic and insurance information for accuracySchedule appointments and coordinate services across multiple departmentsConfirm insurance eligibility and obtain necessary authorizations for proceduresCollect copayments and provide cost estimates when applicableRespond to patient inquiries regarding appointments, billing and insurance coverageMaintain accurate records in electronic health systems and ensure data integrityCollaborate with clinical and administrative teams to resolve registration or scheduling issuesEnsure compliance with HIPAA and other regulatory requirements during all interactions

Looking for a patient access/services specialist or a patient access/services specialist job?

Request candidates now and a specialized recruiter will typically contact you within one business day to discuss your staffing needs and help you hire a patient access/services specialist.Search patient access/services specialist openings and apply now or submit your resume to be considered for opportunities that match your experience.

Salary for Patient Access/Services Specialist in Columbia, SC

36480 - 43920

Low
36480
The candidate is new to the role or has limited experience and is still developing core skills.
Mid
40320
The candidate has moderate experience in the role or one similar, meets most requirements and may hold transferable skills or relevant certifications.
High
43920
The candidate has extensive experience in the role, demonstrates advanced skills and often brings specialized certifications or industry experience.

Projected salaries for related positions

Job title Low Mid High Medical Coding Manager 64080 72720 82800 Certified Professional Coder 51360 59280 69360 Credentialing Specialist 42720 47040 55440 Medical Customer Service Representative 40320 45600 50880 Insurance Authorization Specialist 39360 43440 47520 Intake/Admissions Specialist 38640 41040 44640 Medical Scheduler 36720 38880 42000 Medical Data Entry Specialist 34800 38400 42960 Insurance Verification Specialist 36000 40800 45600 Insurance Referral Coordinator 35520 38400 43920 Patient Registration Specialist 35280 41040 46080 Health Information Management Specialist 33360 37920 45120 Electronic Medical Records Specialist 32400 34560 37440

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The salary benchmarks in the Salary Guide From Robert Half are the result of a rigorous, multistep process designed to reflect projected market trends for 2027. They are based on actual compensation for professionals Robert Half has placed nationwide, along with third-party job posting data from Textkernel that we use for independent validation. Learn more about our methodology.