Order Entry Specialist in Memphis, TN

Order Entry Specialist job description

Order entry specialists are responsible for accurately processing customer orders and ensuring timely fulfillment. They serve as a critical link between sales, operations and customer service teams, helping maintain seamless and efficient order processing and high levels of customer satisfaction. This role requires attention to detail, strong data entry skills and the ability to manage multiple tasks in a fast-paced environment.

Typical order entry specialist duties:

Enter customer orders into internal systems with speed and accuracy

Review order information for completeness, pricing and product availability

Communicate with customers, sales teams and warehouse staff to confirm order details and resolve discrepancies

Monitor order status and follow up on backorders, shipping delays and special requests

Maintain accurate records of orders, changes and cancellations

Generate order confirmations, invoices and shipping documentation as needed

Assist with inventory tracking and reporting to support order accuracy

Support administrative tasks and contribute to process improvements

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Claims processing

CRM software proficiency

Data entry

Database management

Escalation management

Insurance claim processing

Order processing

Quality management

Service quality

Stakeholder management

Stock control

Workflows

Salary for Order Entry Specialist in Memphis, TN

37485 - 44100

Low

37485

The candidate is new to the role or has limited experience and is still developing core skills.

Mid

40180

The candidate has moderate experience in the role or one similar, meets most requirements and may hold transferable skills or relevant certifications.

High

44100

The candidate has extensive experience in the role, demonstrates advanced skills and often brings specialized certifications or industry experience.

Projected salaries for related positions

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High

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Senior Customer Service Representative

42385

48510

55370

Customer Service Representative

38465

41895

48510

Call Center Representative

38220

43610

51940

Senior Order Entry Specialist

40180

45080

52920

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