Account Manager in Memphis, TN

Account Manager job description

The account manager serves as the primary point of contact for clients, ensuring strong relationships and delivering exceptional service. This role manages client accounts, oversees project execution and identifies opportunities to drive growth and customer satisfaction.

Working closely with internal teams and external stakeholders, the account manager coordinates deliverables, monitors performance and resolves issues promptly. This position plays a critical role in maintaining client trust and supporting business objectives through strategic account management.

Typical account manager duties:

Build and maintain long-term relationships with clients to ensure satisfaction and retention

Serve as the main liaison between clients and internal teams for all account-related matters

Develop account plans and strategies to meet client goals and drive revenue growth

Monitor project timelines, budgets and deliverables to ensure successful execution

Prepare and present reports on account performance and key metrics

Identify upsell and cross-sell opportunities to expand client partnerships

Resolve client issues quickly and effectively to maintain positive relationships

Collaborate with sales, marketing and operations teams to support client needs

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B2B commerce

Business development

CRM software proficiency

Customer account management

Customer advocacy

Customer demand planning

Innovation

KPI reporting

Sales

Service quality

Stakeholder management

Salary for Account Manager in Memphis, TN

44835 - 68110

Low

44835

The candidate is new to the role or has limited experience and is still developing core skills.

Mid

54635

The candidate has moderate experience in the role or one similar, meets most requirements and may hold transferable skills or relevant certifications.

High

68110

The candidate has extensive experience in the role, demonstrates advanced skills and often brings specialized certifications or industry experience.

Projected salaries for related positions

Job title

Low

Mid

High

Customer Success Manager

67130

77420

88445

Customer Service Manager

57085

69335

81095

Customer Experience Specialist

38955

48020

57085

Senior Customer Service Representative

42385

48510

55370

Customer Service Representative

38465

41895

48510

Call Center Representative

38220

43610

51940

Senior Order Entry Specialist

40180

45080

52920

Order Entry Specialist

37485

40180

44100

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Sr. Accountant/Accounting Manager

Accounting Manager

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