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Credit and Collections Specialist in Phoenix, AZ

Credit and Collections Specialist job description

Credit and collections specialists manage the credit approval process and ensure timely collection of outstanding accounts receivable. They work closely with customers, sales teams and finance departments to resolve billing issues, monitor account activity and maintain healthy cash flow. This role is essential for minimizing financial risk and supporting overall business operations.

Typical credit and collections specialist duties:

Review and evaluate credit applications and establish credit limits based on company policiesMonitor customer accounts to identify overdue balances and initiate collection effortsContact clients via phone, email or mail to follow up on outstanding invoicesInvestigate and resolve billing discrepancies or disputes in a timely mannerMaintain accurate records of communications, payments and account statusesPrepare aging reports and provide updates to management on collection activitiesCollaborate with internal departments to ensure accurate invoicing and account reconciliationRecommend accounts for escalation, legal action or write-off when necessary

Looking for a credit and collections specialist or a credit and collections specialist job?

Request candidates now and a specialized recruiter will typically contact you within one business day to discuss your staffing needs and help you hire a credit and collections specialist.Search credit and collections specialist openings and apply now or submit your resume to be considered for opportunities that match your experience.
Accounts receivable
Business and financial management software
Business planning and forecasting
Collections
Commercial credit
Invoice processing
Process improvement and automation
Regulatory and standards compliance

Salary for Credit and Collections Specialist in Phoenix, AZ

55088 - 78818

Low
55088
The candidate is new to the role or has limited experience and is still developing core skills.
Mid
65540
The candidate has moderate experience in the role or one similar, meets most requirements and may hold transferable skills or relevant certifications.
High
78818
The candidate has extensive experience in the role, demonstrates advanced skills and often brings specialized certifications or industry experience.

Projected salaries for related positions

 Job title Low Mid High Accounts Receivable Manager 82490 99440 122040 Accounts Receivable Analyst 67518 76558 84185 Accounts Receivable Specialist 62998 68930 75428 Accounts Receivable Clerk 50285 59043 66388 Accounts Payable Manager 79383 93508 118650 Accounts Payable Analyst 65823 71190 79383 Accounts Payable Specialist 59325 64975 72603 Accounts Payable Clerk 49720 56500 62715 Billing Manager 67800 82773 102830 Billing Specialist 50568 58195 67518 Billing Clerk 48590 53958 60173 Full Charge Bookkeeper 75710 84750 97745 Bookkeeper 65540 74580 83620 Credit Manager 91813 108198 126560 Credit and Collections Analyst 66388 76840 86728 Inventory Analyst 54805 69495 82773 Inventory Clerk 45483 51133 62433

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The salary benchmarks in the Salary Guide From Robert Half are the result of a rigorous, multistep process designed to reflect projected market trends for 2027. They are based on actual compensation for professionals Robert Half has placed nationwide, along with third-party job posting data from Textkernel that we use for independent validation. Learn more about our methodology.
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