<p><strong>Company Profile</strong></p><p>A global healthcare organization with a strong presence in Japan, delivering innovative solutions that support business operations, data-driven decision-making, and digital transformation.</p><p> </p><p><strong>The Role</strong></p><ul><li>Own end-to-end support and service delivery for commercial business applications, including incident, request, problem, change, release, and operational management</li><li>Partner with business stakeholders, Digital teams, and external vendors to ensure stable operations, service quality, compliance, and continuous improvement of application services</li><li>Lead and support system enhancement projects, reporting solutions, and process optimization initiatives while ensuring alignment with business objectives, timelines, quality standards, and regulatory requirements</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Experience supporting enterprise applications, commercial systems, CRM platforms, reporting tools, or business-critical applications in a corporate environment</li><li>Knowledge of IT service management processes such as Incident, Problem, Change, Release, and Vendor Management, preferably within a regulated industry</li><li>Strong stakeholder management, communication, analytical, and problem-solving skills, with the ability to work across business and technical teams</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Take ownership of critical commercial systems that directly support business operations and decision-making</li><li>Work closely with local, regional, and global stakeholders on application support, transformation, automation, and modernization initiatives</li><li>Gain broad exposure to project delivery, service management, reporting solutions, compliance, and digital transformation activities</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>700,000 - 840,000 yen Monthly</p><p><strong> </strong></p><p>Reference Number: 06940-0013518416</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/YWhtYWQucm95YW5pLjQwNzYxLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">