*Fluent level of Japanese needed About the Company Our client is a fast-growing, international technology company at the intersection of retail and AI/SaaS. Its unified, AI-driven platform helps retailers and manufacturers improve product availability, reduce waste, and drive profitable growth. The company is building real momentum in Japan, supported by several newly onboarded enterprise customers and strong tailwinds from major Japanese retailers' accelerating adoption of AI and advanced planning solutions. The Role This is a foundational leadership hire for the Japan market. As Project Owner, you will be the senior delivery lead for a portfolio of complex implementation projects, from scoping and planning through to execution, and the key escalation point throughout. You will manage customer relationships at Director and C-level, own project P&L, and contribute to services sales. Key Responsibilities Delivery ownership: Lead a portfolio of complex, multi-stakeholder implementations across functional areas (some delivered via partners), applying agile and waterfall methodologies, managing risks, and chairing steering committees. Financial accountability: Own project and program financials, present and negotiate commercials with customer C-level, and contribute to Japan's regional revenue and cost-of-revenue targets. Services sales support: Scope and estimate opportunities, own or co-own Statements of Work, and join commercial discussions to help close deals, including partner-delivered offerings. Executive stakeholder management: Build trusted-advisor relationships with senior customer stakeholders, drive value-based decisions (best practice vs. customisation), and handle escalations with clear mitigation plans. Customer value and growth: Communicate business value and KPIs at C-level, support upsell/cross-sell with the Customer Success team, and feed customer insights into product direction. Team leadership: Help select project team members from internal and partner resources, and coach and mentor consultants as the Japan team scales. Requirements<ul><li>Fluent level Japanese with business-level English (English interview capability required)</li><li>Program/project delivery experience in supply chain, retail, or manufacturing (essential)</li><li>Enterprise software/SaaS implementation experience, ideally on the vendor or systems integrator side</li><li>Services sales or commercial exposure: SoWs, scoping, business cases, ROI discussions</li><li>Proven C-level stakeholder management and program governance in complex implementations</li><li>Hands-on, field-oriented leadership style</li></ul> Why Join<ul><li>Work with leaders and peers across Europe, North America and APAC, with real influence on global practices.</li><li>Join at an inflection point with strong customer momentum and rising AI adoption.</li><li>Build the Japan delivery practice from the ground up, with flexibility on level and package for the right profile.</li></ul> Location Tokyo Salary20- 30 million yen Reference Number: 67040-0013530122 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uODQxODQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">

Tokyo,
remote
Permanent
20.0M - 30.0M JPY / Yearly
*Fluent level of Japanese needed About the Company Our client is a fast-growing, international technology company at the intersection of retail and AI/SaaS. Its unified, AI-driven platform helps retailers and manufacturers improve product availability, reduce waste, and drive profitable growth. The company is building real momentum in Japan, supported by several newly onboarded enterprise customers and strong tailwinds from major Japanese retailers' accelerating adoption of AI and advanced planning solutions. The Role This is a foundational leadership hire for the Japan market. As Project Owner, you will be the senior delivery lead for a portfolio of complex implementation projects, from scoping and planning through to execution, and the key escalation point throughout. You will manage customer relationships at Director and C-level, own project P&L, and contribute to services sales. Key Responsibilities Delivery ownership: Lead a portfolio of complex, multi-stakeholder implementations across functional areas (some delivered via partners), applying agile and waterfall methodologies, managing risks, and chairing steering committees. Financial accountability: Own project and program financials, present and negotiate commercials with customer C-level, and contribute to Japan's regional revenue and cost-of-revenue targets. Services sales support: Scope and estimate opportunities, own or co-own Statements of Work, and join commercial discussions to help close deals, including partner-delivered offerings. Executive stakeholder management: Build trusted-advisor relationships with senior customer stakeholders, drive value-based decisions (best practice vs. customisation), and handle escalations with clear mitigation plans. Customer value and growth: Communicate business value and KPIs at C-level, support upsell/cross-sell with the Customer Success team, and feed customer insights into product direction. Team leadership: Help select project team members from internal and partner resources, and coach and mentor consultants as the Japan team scales. Requirements<ul><li>Fluent level Japanese with business-level English (English interview capability required)</li><li>Program/project delivery experience in supply chain, retail, or manufacturing (essential)</li><li>Enterprise software/SaaS implementation experience, ideally on the vendor or systems integrator side</li><li>Services sales or commercial exposure: SoWs, scoping, business cases, ROI discussions</li><li>Proven C-level stakeholder management and program governance in complex implementations</li><li>Hands-on, field-oriented leadership style</li></ul> Why Join<ul><li>Work with leaders and peers across Europe, North America and APAC, with real influence on global practices.</li><li>Join at an inflection point with strong customer momentum and rising AI adoption.</li><li>Build the Japan delivery practice from the ground up, with flexibility on level and package for the right profile.</li></ul> Location Tokyo Salary20- 30 million yen Reference Number: 67040-0013530122 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uODQxODQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-10-23T04:31:41Z