<h2 data-end="172" data-start="95" data-section-id="1ox1fii"><strong data-end="172" data-start="98">Systems Engineer (2nd Line Support)</strong></h2><p data-end="268" data-start="174"><strong data-start="174" data-end="187">Location:</strong> Central London / Client Sites<br data-start="217" data-end="220" /> <strong data-end="240" data-start="220">Working Pattern:</strong> 4 days office / 1 day WFH</p><h3 data-end="307" data-section-id="sixxwj" data-start="275"><strong data-start="279" data-end="307">Why this role stands out</strong></h3><p data-end="351" data-start="309">This isn't your standard service desk job.</p><p data-end="590" data-start="353">You'll be working at the heart of the financial sector, supporting traders, investors and senior stakeholders in fast-paced, high-stakes environments where technology genuinely matters. The expectation is high, but so is the opportunity.</p><p data-start="592" data-end="755">The goal isn't just to hire engineers, it's to develop them into the next generation of <strong data-end="754" data-start="680">Cloud Infrastructure Engineers, Team Leaders and Technical Specialists</strong>.</p><p data-end="912" data-start="757">If you're already strong in a 2nd line role and want to step into something more demanding, more rewarding and with a clear growth path, this is that move.</p><h3 data-section-id="h1hbay" data-start="919" data-end="947"><strong data-end="947" data-start="923">What you'll be doing</strong></h3><ul data-start="949" data-end="1653"><li data-end="1042" data-section-id="sq4snl" data-start="949">Acting as a key escalation point for 1st line engineers, owning complex issues end-to-end</li><li data-start="1043" data-section-id="17d15s2" data-end="1133">Delivering high-quality 2nd line support across desktop, server and cloud environments</li><li data-section-id="6sy2zu" data-start="1134" data-end="1219">Supporting business-critical systems in real time, where downtime isn't an option</li><li data-end="1306" data-start="1220" data-section-id="1hi1tzw">Building strong relationships with end users, from junior staff through to C-suite</li><li data-end="1392" data-section-id="wuqohi" data-start="1307">Managing incidents, prioritising effectively and communicating clearly throughout</li><li data-section-id="5plsbc" data-start="1393" data-end="1479">Working closely with internal teams and third-party vendors to resolve issues fast</li><li data-end="1569" data-section-id="155vgv8" data-start="1480">Contributing to continuous improvement across processes, tooling and service delivery</li><li data-start="1570" data-section-id="3214pb" data-end="1653">Taking part in an on-call rota and occasional out-of-hours work (paid overtime)</li></ul><h3 data-section-id="1r4qs9j" data-start="1660" data-end="1695"><strong data-end="1695" data-start="1664">What makes you a strong fit</strong></h3><p data-end="1771" data-start="1697">You're not just technically capable, you care about the service behind it.</p><ul data-end="2220" data-start="1773"><li data-start="1773" data-section-id="js7r7m" data-end="1848">2+ years' experience in a 2nd line (or strong 1st/2nd line hybrid) role</li><li data-end="1923" data-start="1849" data-section-id="1ne07b6">Confident communicator, able to work directly with senior stakeholders</li><li data-end="2003" data-section-id="shi89o" data-start="1924">Naturally curious, always looking to understand the "why", not just the fix</li><li data-end="2070" data-section-id="ht4w6v" data-start="2004">Calm under pressure, organised and methodical in your approach</li><li data-end="2146" data-section-id="n6be" data-start="2071">Someone who takes pride in delivering a genuinely high standard of work</li><li data-section-id="6j4syv" data-start="2147" data-end="2220">A team player who's happy to support and mentor more junior engineers</li></ul><h3 data-end="2262" data-section-id="nnqp5u" data-start="2227"><strong data-end="2262" data-start="2231">Tech you'll be working with</strong></h3><ul data-end="2572" data-start="2264"><li data-end="2339" data-section-id="1038ul3" data-start="2264">Microsoft stack: Windows 10/11, Windows Server, Microsoft 365, Azure AD</li><li data-end="2378" data-start="2340" data-section-id="1q856k3">Exchange Online, SharePoint, Teams</li><li data-start="2379" data-section-id="11kxrcs" data-end="2429">Azure Virtual Desktop (AVD), Intune, Autopilot</li><li data-end="2466" data-section-id="y4j3nl" data-start="2430">Networking (Cisco), VOIP (Teams)</li><li data-end="2491" data-start="2467" data-section-id="1w1rd2">PowerShell scripting</li><li data-end="2530" data-section-id="ng9skj" data-start="2492">SQL Server, FSLogix, Azure Storage</li><li data-section-id="1vppr0g" data-start="2531" data-end="2572">Cyber security and conditional access</li></ul><h3 data-start="2579" data-section-id="1csgpfx" data-end="2612"><strong data-end="2612" data-start="2583">What you'll get in return</strong></h3><ul data-end="2939" data-start="2614"><li data-start="2614" data-section-id="nbcz0j" data-end="2683">Exposure to enterprise-level environments in the financial sector</li><li data-end="2747" data-section-id="qxp14r" data-start="2684">Clear progression into 3rd line, cloud and leadership roles</li><li data-end="2804" data-section-id="1lqc2br" data-start="2748">A culture that genuinely invests in your development</li><li data-section-id="c6teyf" data-start="2805" data-end="2866">A high-performing team that values quality over shortcuts</li><li data-section-id="1v24t5y" data-start="2867" data-end="2939">The chance to work on complex, meaningful technical challenges daily</li></ul><h3 data-section-id="6twk2m" data-start="2946" data-end="2969"> </h3><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC45NDAxMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-end="403" data-start="136">Are you a solutions-focused Senior QA Engineer with strong experience in Selenium, Java, C#, or Python? Do you want to be part of an ambitious, innovative company experiencing rapid growth? This organisation grew headcount by 35% last year and has major plans for 2026/2027.</p><p data-end="403" data-start="136">This role is based in WEST LONDON</p><p data-start="136" data-end="403">THIS IS A NUMBER 1 Role in the Software Dev team and offers a Senior QA Engineer full influence to drive the platform and company forward. </p><p data-start="405" data-end="569">This is a well-established global business with a modern tech culture, offering the chance to work on large greenfield projects and make a real impact from day one.</p><h2 data-end="587" data-start="571">Why This Role</h2><ul data-start="588" data-end="789"><li data-start="588" data-end="628"><p data-end="628" data-start="590">Work on major greenfield initiatives</p></li><li data-end="675" data-start="629"><p data-start="631" data-end="675">Join a company making a genuine difference</p></li><li data-end="730" data-start="676"><p data-start="678" data-end="730">Strong career progression in a fast-growing sector</p></li><li data-end="789" data-start="731"><p data-start="733" data-end="789">Hybrid: 3 days in the West London HQ, 2 days from home</p></li></ul><h2 data-start="791" data-end="823">What the Hiring Manager Wants</h2><p data-start="824" data-end="836">Someone who:</p><ul data-start="837" data-end="1072"><li data-end="867" data-start="837"><p data-end="867" data-start="839">Can hit the ground running</p></li><li data-start="868" data-end="930"><p data-start="870" data-end="930">Has strong manual and automation experience (BDD required)</p></li><li data-start="931" data-end="981"><p data-end="981" data-start="933">Can work effectively in a small, hands-on team</p></li><li data-end="1021" data-start="982"><p data-start="984" data-end="1021">Communicates well with stakeholders</p></li><li data-start="1022" data-end="1072"><p data-start="1024" data-end="1072">Enjoys problem-solving and improving processes</p></li></ul><h2 data-end="1091" data-start="1074">About the Role</h2><p data-end="1246" data-start="1092">This is a NUMBER 1 role in the QA Team and you will be working on a market-leading global analytics platform. The role is around 50% Manuel and 50% automation with a mix of UI and API testing.</p><h2 data-end="1271" data-start="1248">Key Responsibilities</h2><ul data-end="1591" data-start="1272"><li data-start="1272" data-end="1338"><p data-start="1274" data-end="1338">Define acceptance criteria and embed quality early in the SDLC</p></li><li data-end="1402" data-start="1339"><p data-end="1402" data-start="1341">Perform exploratory and automated testing across API and UI</p></li><li data-end="1450" data-start="1403"><p data-start="1405" data-end="1450">Build and maintain automated test scenarios</p></li><li data-start="1451" data-end="1484"><p data-end="1484" data-start="1453">Create and manage bug reports</p></li><li data-start="1485" data-end="1538"><p data-end="1538" data-start="1487">Support unit, integration, and end-to-end testing</p></li><li data-start="1539" data-end="1591"><p data-end="1591" data-start="1541">Work with deployment teams and resolve CI issues</p></li></ul><h2 data-start="1593" data-end="1608">Requirements</h2><ul data-end="1801" data-start="1609"><li data-start="1609" data-end="1650"><p data-end="1650" data-start="1611">8+ years' experience in QA Automation</p></li><li data-end="1690" data-start="1651"><p data-end="1690" data-start="1653">Strong manual and automation skills</p></li><li data-start="1691" data-end="1728"><p data-end="1728" data-start="1693">Experience in Python, Java, or C#</p></li><li data-end="1764" data-start="1729"><p data-start="1731" data-end="1764">UI and API automation knowledge</p></li><li data-start="1765" data-end="1801"><p data-start="1767" data-end="1801">Cross-functional team experience</p></li></ul><h2 data-start="1803" data-end="1814">Benefits</h2><ul data-end="1939" data-start="1815"><li data-end="1834" data-start="1815"><p data-start="1817" data-end="1834">25 days holiday</p></li><li data-start="1835" data-end="1848"><p data-end="1848" data-start="1837">10% bonus</p></li><li data-end="1871" data-start="1849"><p data-start="1851" data-end="1871">Private healthcare</p></li><li data-start="1872" data-end="1883"><p data-end="1883" data-start="1874">Pension</p></li><li data-end="1906" data-start="1884"><p data-end="1906" data-start="1886">Training allowance</p></li><li data-end="1939" data-start="1907"><p data-start="1909" data-end="1939">Enhanced holiday entitlement</p></li></ul><h2 data-start="1941" data-end="1961">Interview Process</h2><p data-end="2008" data-start="1962">Two stages on Zoom. No test. Quick turnaround.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS45MzEzMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p> </p><p>Robert Half Technology are assisting a market leading financial services to recruit a Python Developer on an initial 12 month FTC basis. London based - hybrid working </p><p>This role is primarily to provide AI integration support and guidance to a team of around 25 investment, operations and support personnel. We are in the early stages of this process so the role will be well positioned to help guide how the integration looks. The second function of the role is providing support, when needed, to the Python and SQL based reporting suite used by the operations team.</p><p><strong>Role</strong></p><ul><li>The Python Developer will lead the AI integration project, focusing on data security and controls appropriate for the needs of the different teams within the business</li><li>Train staff to use AI tools both efficiently and securely</li><li>Work with our outsourced IT provider to ensure that we stay up to date with developments in AI security and integration</li><li>Ensure the smooth running of existing Python/SQL reporting framework.</li></ul><p><strong>The AI enablement Engineer will have experience with the following technologies/tools:</strong></p><ol><li>Docker, Postgres, REST APIs, SFTP, Websockets</li><li>OOP + Asynchronous Design Patterns</li><li>PowerQuery/DAX/M</li><li>Industry standard libraries used in software development within finance (pandas, numpy, scipy etc)</li><li>MS Graph</li></ol><p><strong>* Experience with the following technologies is nice to have: </strong></p><ol><li>NodeJS</li><li>Grafana</li><li>VBA</li><li>OpenAI API</li><li>Cross OS file shares</li></ol><p><strong>Profile </strong></p><p>The Python Developer will have experience with the following:</p><ul><li>Data processing and transformation</li><li>Report maintenance/production</li><li>Management of automated processes</li><li>Use/management of virtual machines</li><li>Investigation of reporting breaks/inconsistencies with an eye for detail</li><li>The ability to quickly adopt and use the stack of previous developers</li><li>Experience with migrations is a nice to have</li><li>Develop new reporting processes needed by the operations team</li></ul><p><strong>Company</strong></p><ul><li>Market leading financial services organisation </li><li>Initial 12 month FTC</li><li>Global presence with offices in London </li><li>hybrid working </li></ul><p><strong>Salary & Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjU4NzU2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
