<h1 class="x1ll2q23 x1a4oops">Credit Controller</h1><p class="x12ofw9d"><strong>Location:</strong> Cardiff<br /><strong>Salary:</strong> £30,000-£35,000 per annum<br /><strong>Working Pattern:</strong> Hybrid</p><p class="x12ofw9d">An established and growing business based in Cardiff is looking to appoint an experienced <strong>Credit Controller</strong> to join its finance team.</p><p class="x12ofw9d">This is an excellent opportunity for a confident and proactive credit professional to take ownership of a portfolio of customer accounts, maintain strong customer relationships and play an important role in supporting the company's cash flow.</p><h3 class="x1ll2q23 x1a4oops">The Role</h3><p class="x12ofw9d">The successful Credit Controller will be responsible for:</p><ul class="x12ofw9d"><li>Managing a portfolio of customer accounts and ensuring payments are received on time</li><li>Proactively contacting customers by telephone and email regarding outstanding invoices</li><li>Allocating and reconciling payments accurately</li><li>Investigating and resolving invoice queries and disputes</li><li>Monitoring aged debt and taking appropriate action to minimise overdue balances</li><li>Agreeing payment plans where appropriate and following up on commitments</li><li>Working closely with internal teams to resolve account queries</li><li>Maintaining accurate and up-to-date customer records</li><li>Preparing regular aged debt and credit control reports</li><li>Escalating long-outstanding or high-risk accounts where necessary</li><li>Supporting the wider finance team as required</li></ul><h3 class="x1ll2q23 x1a4oops">About the Candidate</h3><p class="x12ofw9d">The ideal candidate will have previous experience in a <strong>credit control or accounts receivable position</strong> and will be confident managing customer accounts and collecting outstanding debt.</p><p class="x12ofw9d">They will be:</p><ul class="x12ofw9d"><li>Confident communicating with customers by telephone and email</li><li>Comfortable having professional but firm conversations regarding payment</li><li>Highly organised with excellent attention to detail</li><li>Confident working with figures and financial information</li><li>Proactive and able to manage their own workload</li><li>A strong problem solver with a commercial approach</li><li>Comfortable using Excel and finance/accounting systems</li></ul><p class="x12ofw9d">Experience within a fast-paced finance environment would be advantageous.</p><h3 class="x1ll2q23 x1a4oops">The Package</h3><ul class="x12ofw9d"><li><strong>£30,000-£35,000 per annum</strong></li><li><strong>Hybrid working</strong></li><li>Cardiff-based office</li><li>Supportive and collaborative working environment</li><li>Opportunities for professional development and progression</li><li>A varied role with genuine responsibility and ownership</li></ul><p class="x12ofw9d">This is an excellent opportunity for an experienced Credit Controller to join a successful organisation in Cardiff and develop their career within a supportive finance team.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/THVuYS5QZXNjZS44Njk4Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">