<p>We are hiring for an experienced eCommerce Optimization & Search Specialist to join our client on a 3-month contract (with a potential to extend) role. This is an execution-focused role ideal for professionals with a strong background in search optimization, conversion rate optimization (CRO), and digital merchandising within a complex, SKU-intensive product environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze on-site search and browse behavior to identify friction points, improve search-to-cart performance, and elevate the overall relevance and user experience.</li><li>Optimize product discovery and digital merchandising using insights to surface adjacent, complementary, and high-performing SKUs.</li><li>Collaborate with Category Management to improve taxonomy, filtering, and product placement on PLPs and SRPs.</li><li>Work closely with the Product Content team to ensure product data supports optimized search, browse, and add-to-cart behavior.</li><li>Monitor search dashboards (e.g., COVEO, GA4) to resolve null or irrelevant result sets and reduce abandonment through alternate paths or query suggestions.</li><li>Support and interpret A/B testing results to validate CRO hypotheses, partnering with Product and Analytics teams.</li><li>Assist with the development of the on-site search enhancements roadmap and personalization strategies.</li><li>Coordinate with third-party vendors and internal stakeholders on campaigns, product launches, and optimization projects.</li><li>Track and prioritize multiple projects using project/workflow tools to meet deadlines and ensure transparency.</li><li>Use customer feedback, analytics, and heatmaps to validate changes and guide continuous improvement efforts.</li></ul>

<ul><li>Bachelor’s degree in Marketing, Business, Digital Commerce, or a related field.</li><li>3–5 years’ experience in CRO, eCommerce Search Optimization, or Digital Merchandising.</li><li>Familiarity with large-scale product catalogs and SKU-intensive environments; plumbing/HVAC industry knowledge is a plus.</li><li>Hands-on experience with search optimization tools (e.g., COVEO, Solr, Lucidworks) and analytics platforms (e.g., GA4, Tableau).</li><li>Understanding of recommendation engines, machine learning applications, and personalization techniques.</li><li>Strong analytical mindset with experience using A/B testing, customer data, and performance metrics to drive decisions.</li><li>Working knowledge of UX/UI principles and their impact on conversion.</li><li>Excellent communication and collaboration skills across cross-functional teams and vendors.</li><li>Proficiency in digital project management and prioritization tools.</li></ul>

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