<p>Our client is seeking a proactive and analytical Business Systems Analyst to support project-based initiatives within Capital Markets. This role is ideal for a self-starter who thrives in dynamic environments and is passionate about translating business needs into effective technology solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Agile Collaboration & Delivery</p><p>Actively participate in Agile ceremonies including sprint planning, daily stand-ups, backlog grooming, and retrospectives. Work closely with Product Owners, Scrum Masters, developers, and QA teams to ensure user stories are well-defined and deliverables are aligned with business goals.</p><p>• Requirements Elicitation & User Story Development</p><p>Engage stakeholders to gather and refine business, financial, and operational requirements. Translate these into clear, actionable user stories with acceptance criteria that guide development and testing efforts.</p><p>• Data Analysis & Reporting</p><p>Conduct data analysis to support decision-making and identify root causes of system issues. Develop reports and dashboards that provide insights and support continuous improvement.</p><p>• Process & Systems Analysis</p><p>Analyze current business processes and systems to identify gaps and opportunities for improvement. Design solutions that enhance efficiency, compliance, and performance within Capital Markets operations.</p><p>• Stakeholder Engagement</p><p>Serve as a key liaison between business units and technical teams. Facilitate communication to ensure shared understanding of requirements, priorities, and timelines.</p><p>• Continuous Improvement & Agile Mindset</p><p>Champion Agile principles and contribute to a culture of continuous learning and improvement. Identify opportunities to enhance team velocity, product quality, and stakeholder satisfaction.</p><p><br></p><p><br></p>
We are looking for a skilled Microsoft Dynamics Developer to join our team in Caledon, Ontario. This long-term contract position offers an exciting opportunity to work on innovative projects while collaborating with stakeholders to design scalable solutions. The successful candidate will play a key role in configuration, development, and optimization within a cloud-based environment.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather requirements and understand project roadmaps.<br>• Lead the design and implementation of scalable solutions within Microsoft Dynamics.<br>• Configure and customize Microsoft Dynamics CRM to meet business needs.<br>• Develop and maintain custom plugins, logic apps, and automation workflows.<br>• Ensure effective configuration management and documentation for all developments.<br>• Work closely with developers to align technical solutions with business objectives.<br>• Utilize Power Automate and other cloud technologies to enhance system capabilities.<br>• Troubleshoot and resolve issues in a timely manner to maintain system performance.<br>• Provide guidance and mentorship to team members on best practices.<br>• Contribute to continuous improvement by identifying and implementing enhancements.
<p>We are looking for a skilled Dynamics 365 (CE) Developer with Canvas Apps experience to join our team in Mississauga, Ontario. In this role, you will leverage your expertise in Microsoft Dynamics 365 Customer Engagement and related cloud technologies to design and implement innovative business solutions. This position involves working with cross-functional teams to ensure the delivery of scalable, efficient systems that meet organizational needs.</p><p><br></p><p>Responsibilities:</p><p>• Design and develop customized solutions within the Dynamics 365 Customer Engagement platform to meet business requirements.</p><p>• Collaborate with stakeholders to gather, analyze, and translate complex business needs into technical specifications.</p><p>• Implement integrations using Power Platform tools, including Power Apps, Power Automate, and Power BI.</p><p>• Customize model-driven apps, forms, and dashboards to enhance user experience and functionality.</p><p>• Develop plugins and workflows using C# and JavaScript to automate processes and improve system efficiency.</p><p>• Build secure and scalable integrations with Azure services such as Logic Apps, Functions, and Web APIs.</p><p>• Manage deployments and version control using Azure DevOps and CI/CD pipelines.</p><p>• Provide technical support and guidance during implementation and post-deployment stages.</p><p>• Ensure solutions adhere to best practices, technical standards, and security protocols.</p><p>• Stay updated on advancements in Microsoft technologies to recommend innovative improvements.</p>
We are looking for an experienced Business Systems Analyst to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a key part in bridging the gap between business needs and technical solutions within the financial services sector. Your expertise will be essential in analyzing systems, gathering requirements, and delivering impactful solutions to improve processes and support organizational objectives.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather, document, and analyze business requirements to ensure alignment with organizational goals.<br>• Conduct gap analyses to identify areas for improvement and recommend actionable solutions.<br>• Develop comprehensive business requirement documents (BRDs) and data mapping frameworks to support project deliverables.<br>• Facilitate effective communication between technical teams and business units to ensure seamless implementation of solutions.<br>• Utilize tools such as Atlassian Jira and Confluence to manage workflows, track progress, and document processes.<br>• Support application systems by troubleshooting issues and coordinating resolutions to minimize disruptions.<br>• Oversee the implementation of electronic funds transfer (EFT) systems and other banking-related technologies.<br>• Create and maintain detailed documentation for systems, processes, and workflows to ensure clarity and consistency.<br>• Lead Agile Scrum sessions to foster collaboration and drive project progress.<br>• Provide training and support to end-users to ensure successful adoption of new systems or processes.
<p>Robert Half is looking to recruit a full time / permanent Systems Configuration Specialist to join a client that is rapidly expanding in the east GTA region. This is an exciting opportunity offering growth, stability and excellent work culture!</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. Due to the high volume of applicants, those that fit the requirements closely will receive a response - Thank you for your understanding.</p><p><br></p><p>Role: Systems Configuration Specialist</p><p>Type: Full time / permanent</p><p>Location: East GTA</p><p>Compensation: $65k to $70k + Annual Bonus (Individual performance / company performance ) + 3 Weeks Vacation + 6 PTO days + Benefits including ESP</p><p><br></p><p>Requirements + Responsibilities:</p><p>• 4+ years experience as Business Analyst or Technical Analyst (or similar)</p><p>• Experience working with business requirements – Understanding how requirements are translated into technical documents; IT based projects</p><p>• Experience working in payment cards (ideally); financial or banking or software industry is acceptable</p><p>• Understands workflows and business processes; business process mapping – VISIO, SALESFORCE etc.</p><p>• Setting up workflows from scratch (configuration); technical acumen</p><p>• Banking operations / back office banking knowledge</p><p>• Software implementation experience</p><p>• Strong communication – Most clients are in USA; research maybe required</p><p>• Product is a low code solution and by configuration they mean “Workflows”</p><p>• ASSET: Understanding of Java / J2EE / Web-based applications; SQL – This is not an in-depth technical role</p>
