<p>If you already live on Vancouver Island, you know how great it is. And perhaps you don’t live there quite yet, but you have been looking for your chance to make the move? Well this is a full-time IT administration position based with a well-established company in Victoria, BC. Is this the chance you’ve been waiting for? </p><p><br></p><p>This is a full-time career opportunity with a long-standing industrial company that is part of a bigger company with several global offices. This position will be based in the Victoria office where you will take care of all the computer systems for approximately 50 staff. And you’ll be working collaboratively with a team of other IT people, based in the other global offices</p><p><br></p><p>This position includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>This IT position would best be suited for a Jack-or-Jill-of-all-Trades who loves doing a variety of different duties every day. On some days you may be more focused on building some new workstations and setting up new user accounts. On other days you may be doing some projects related to upgrading physical infrastructure. And as you can imagine, the main reason to have a person physically stationed in Victoria is to provide a high-level of personal service to the users there (rather than manage everything remotely from Vancouver). So you’ll spend a good part of your day getting to know your co-workers and their computing needs. </p><p><br></p><p>You will be working primarily with Microsoft Windows-based systems, including Active Directory, Outlook, Office 365, and Microsoft Azure, etc. The engineers whom you support often use specialized software applications that may require some additional support or configuration (e.g. CAD software, MRP software, etc)</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities in BC and across Western Canada.</p><p><br></p><p>If you're interested in pursuing this role, please contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>Our client is entering the hypercare phase of their Microsoft Dynamics 365 Finance & Operations rollout and is seeking an Application Support Specialist to provide hands-on, floor-level support to operational users.</p><p><br></p><p>This role is focused on stabilization and adoption — supporting warehouse and production teams as they work in the new system, resolving day-to-day issues, delivering user guidance, and helping ensure business continuity during early-stage operations.</p><p><br></p><p>Responsibilities</p><ul><li>Provide front-line application support for Dynamics 365 F& O users across: Warehouse Management (WMS), Production and Supply Chain</li><li>Act as the primary on-site support resource during hypercare</li><li>Troubleshoot functional issues in real time and escalate complex items to the implementation team</li><li>Support end users directly on the warehouse/production floor</li><li>Deliver informal training, coaching, and workflow guidance as users adapt to the new tools</li><li>Help stabilize processes post–go-live and identify recurring issues or knowledge gaps</li><li>Create quick-reference guides and basic documentation as needed</li><li>Work closely with business stakeholders and technical teams to drive resolution and continuous improvement</li></ul><p><br></p>
<p>Our client is one of the fastest growing First Nations groups in BC and we are partnering with them to find a talented Total Rewards Specialist.</p><p><br></p><p>Reporting to a senior Human Resources leader, the Total Rewards Specialist provides analytical, market, and advisory support across compensation, benefits, and performance-based reward programs. The role emphasizes data analysis, reporting, and insights to support organization-wide initiatives such as annual compensation reviews, job evaluation, and pay equity assessments.</p><p><br></p><p>This position is well suited to a detail-oriented and analytical HR professional who values equitable compensation practices, evidence-based decision-making, and clear, confidential guidance for employees and leaders.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Support the design, administration, and evaluation of base pay, variable pay, and total rewards programs in alignment with applicable legislation, internal policy, and organizational objectives.</li><li>Contribute analytical expertise to annual compensation, benefits, and rewards processes to support effective and timely outcomes.</li><li>Participate in compensation and labour market surveys; analyze external market data and trends to assess competitiveness and inform recommendations.</li><li>Assist in the development, review, and maintenance of compensation-related policies, salary structures, wage management practices, and incentive programs.</li><li>Analyze job classification and reclassification requests; conduct job audits as required.</li><li>Support quality assurance of job evaluation processes to ensure internal equity and consistency.</li><li>Provide confidential advisory support to HR and leadership on compensation frameworks, job evaluation outcomes, and related policies.</li><li>Prepare confidential reports, dashboards, presentations, and recommendations related to compensation, benefits, and total rewards.</li><li>Translate complex data and technical information into clear, accessible insights for decision-makers.</li><li>Act as a subject-matter resource on total rewards programs, including legislative compliance (e.g., pay equity and living wage requirements).</li><li>Prepare and deliver internal presentations or information sessions related to total rewards programs.</li><li>Collaborate with HR leadership and management to plan, administer, and report on total rewards initiatives.</li><li>Ensure all practices align with employment legislation, internal policies, and organizational values, maintaining strict confidentiality at all times.</li></ul><p><br></p><p><br></p>
<p><strong>About the Role</strong></p><p>Our client in Vancouver, BC is seeking a Desktop Support Analyst for a 3‑month onsite contract. This role will provide Tier 1 support to approximately 200 users, focusing on software and hardware troubleshooting within a Microsoft environment. You will handle incoming requests through Jira, resolve frontline technical issues, and ensure a smooth end-user experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the first point of contact for Tier 1 technical support via walk-ups and Jira tickets</li><li>Troubleshoot Windows OS, MS 365 apps, desktops/laptops, printers, peripherals, and basic network issues</li><li>Document, update, and close tickets in Jira following internal standards</li><li>Perform basic Active Directory tasks including password resets and group membership updates</li><li>Image, configure, and deploy workstations</li><li>Support meeting room technology and AV setups</li><li>Escalate unresolved issues to Tier 2/System teams as needed</li><li>Maintain asset tracking and follow standardized procedures</li><li>Provide clear communication and excellent customer service to all users</li></ul>
