<p>Notre client est actuellement à la recherche d’un(e) Représentant(e) du service à la clientèle<strong> </strong> pour se joindre à son équipe sur site. Il s’agit d’une excellente opportunité pour un(e) professionnel(le) orienté(e) vers le service à la clientèle, doté(e) d’un esprit technique, souhaitant soutenir les utilisateurs finaux dans un environnement dynamique et collaboratif.</p><p>Les candidats ayant une expérience dans les secteurs financier, de l’assurance, des télécommunications ou de l’automobile seront considérés comme des atouts majeurs.</p><p><br></p><p><strong>Aperçu du poste</strong></p><p>Candidat(e) retenu(e) sera responsable d’aider les clients à résoudre les problèmes techniques liés aux produits et services, tout en maintenant un haut niveau de professionnalisme et de qualité de service. Ce rôle implique des interactions directes avec les clients par téléphone et courriel, ainsi que la coordination avec les équipes internes afin d’assurer une résolution rapide des demandes.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Répondre aux appels téléphoniques et aux courriels des clients de manière rapide et professionnelle</li><li>Évaluer les besoins des clients et proposer des solutions efficaces</li><li>Traiter et assurer le suivi des demandes de service</li><li>Coordonner avec les équipes internes, y compris les ventes et le personnel technique</li><li>Gérer les demandes de retour des clients et initier les retours aux fournisseurs</li><li>Suivre les billets de service pour garantir leur résolution et effectuer les escalades nécessaires</li></ul><p><br></p><p><br></p>
<p>Vous êtes passionné(e) par le service à la clientèle et aimez travailler dans un environnement chaleureux et collaboratif ? Notre client, une entreprise bien établie desservant les marchés du Québec et de Toronto, est à la recherche d’un(e) <strong>Représentant(e) du service à la clientèle</strong> pour rejoindre son équipe dynamique !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Entrer avec précision environ 50 commandes clients par jour</li><li>Gérer les commandes du début à la fin</li><li>Communiquer avec les clients par courriel et par téléphone pour confirmer les détails, résoudre les problèmes et fournir des mises à jour</li><li>Collaborer avec les autres départements pour assurer un traitement efficace et rapide des commandes</li><li>Maintenir des dossiers précis et à jour dans le système</li></ul>
<p>We’re seeking an experienced <strong>Customer Service Representative</strong> to support clients with employment and career development on a contract basis in Red Deer, Alberta. You'll work directly with clients to assess needs, provide job search guidance, and foster long-term employment success.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct client assessments and create employment strategies</li><li>Provide support with job search, paperwork, and program eligibility</li><li>Maintain accurate case files and documentation</li><li>Connect clients with employers and community resources</li><li>Support Métis clients with basic needs and employability</li><li>Use Microsoft Word, Outlook, and other tools for communication and records</li></ul><p><br></p>
<p>We’re seeking a compassionate Customer Service Representative based in <strong>Edmonton</strong> to handle inbound calls from Albertans, assisting with government program applications and inquiries. This role requires strong communication, empathy, and adaptability to support clients navigating social services.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage high-volume inbound calls, providing accurate information.</li><li>Assist with government program applications (e.g., disability tax credits).</li><li>Address client concerns with patience and empathy.</li><li>Accurately document interactions in SharePoint.</li><li>Explain program details, answer FAQs, and guide application processes.</li><li>Maintain up-to-date knowledge of relevant programs and deadlines.</li><li>Ensure calls comply with organizational standards.</li><li>Collaborate with the team to resolve complex issues.</li></ul><p><br></p>
<p>We’re seeking a dedicated Customer Service Representative in <strong>Edmonton</strong> to assist Albertans with government program information and application support. This role requires empathy, strong communication, and professionalism in managing challenging calls.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle inbound calls from Albertans about government programs and applications.</li><li>Provide clear info on eligibility, deadlines, and program impacts.</li><li>Address concerns with empathy and professionalism.</li><li>Guide callers through FAQs and application steps.</li><li>Accurately document calls in SharePoint and other systems.</li><li>Collaborate with the team for consistent service.</li><li>Support clients facing language or cognitive challenges.</li><li>Follow call center protocols and meet call volume targets.</li><li>Ensure all interactions comply with organizational standards.</li></ul><p><br></p>
<p>Vous êtes un(e) professionnel(le) de la vente axé(e) sur les résultats, avec une passion pour le développement de relations clients et une solide connaissance des produits d’assurance collective et de régimes de retraite ? Nous recherchons un(e) <strong>Représentant(e) des comptes</strong> pour rejoindre l’équipe en pleine croissance de notre client, dans le secteur des ventes d’assurance collective et de régimes de retraite.</p><p>Dans ce rôle, vous serez responsable de développer votre propre portefeuille, conclure de nouvelles affaires et proposer des solutions personnalisées adaptées aux besoins uniques de chaque client. Si vous excellez dans un environnement dynamique, orienté client, et que vous avez fait vos preuves dans la vente de services financiers, nous aimerions vous rencontrer !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Identifier et poursuivre de nouvelles opportunités d’affaires dans les secteurs de l’assurance collective et des régimes de retraite</li><li>Comprendre les besoins des clients et proposer des solutions personnalisées</li><li>Rédiger et présenter des propositions convaincantes pour conclure de nouvelles ententes</li><li>Développer et entretenir des relations solides avec les décideurs, courtiers et partenaires</li><li>Se tenir informé(e) des tendances du marché, des changements réglementaires et des innovations produits</li><li>Gérer efficacement l’ensemble du processus de vente, de la prospection à la conclusion</li></ul><p><br></p><p><br></p><p><strong>Ce que nous offrons :</strong></p><ul><li>Salaire de base compétitif + <strong>commissions et primes liées à la performance</strong></li><li>Possibilités d’avancement et de développement professionnel</li><li>Environnement de travail dynamique et collaboratif</li><li><strong>Régime d’avantages sociaux complet</strong> – assurance santé, dentaire, et plans de retraite</li><li>Encadrement et outils pour favoriser votre réussite</li></ul><p><br></p>
<p>Our client based in Chilliwack, a well-established manufacturing company in the recreational vehicle industry, is seeking a Business Development Representative to join their growing team. This role is ideal for a customer-focused individual who thrives in a fast-paced environment and enjoys building relationships, generating leads, and guiding clients through the sales process.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Engage with prospective customers via phone, email, and showroom appointments</li><li>Provide detailed product information and address customer questions or concerns</li><li>Generate and follow up on leads through prospecting, networking, and events</li><li>Participate in trade shows, rallies, and promotional events to showcase products</li><li>Support customers throughout the sales cycle, including handling objections and negotiating terms</li><li>Collaborate with internal teams to ensure a seamless customer experience</li></ul>
<p>A highly regarded law firm is seeking a talented and driven <strong>Employment & Labour Associate</strong> with 2 to 4 years of experience to join their busy Employment, Labour & Pensions department in Toronto. This is an exciting opportunity to work on a diverse range of employment and labour law matters in a collaborative and fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>The successful candidate will:</p><ul><li>Advise and represent clients on a wide spectrum of employment and labour law matters, including unionized and non-unionized workplace issues.</li><li>Provide legal counsel and support during corporate transactions related to labour and employment matters.</li><li>Manage litigation files and represent clients in hearings, mediations, and other legal proceedings.</li><li>Collaborate with team members to deliver innovative solutions that align with client goals and business objectives.</li></ul><p><br></p><p><br></p>
<p>Our client are looking for a skilled and motivated Negotiation and Governance Associate to join their team based in Victoria, British Columbia. This role focuses on supporting Indigenous communities in negotiations, governance, and decision-making processes. The ideal candidate will work collaboratively with senior counsel and independently manage files, representing clients in negotiations and community engagement initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with senior lawyers to develop and implement strategic plans for Indigenous clients.</p><p>• Draft a variety of legal documents, including commercial agreements, laws, bylaws, and policies.</p><p>• Provide support during negotiations, strategic planning, and project management activities.</p><p>• Represent clients in consultation meetings, negotiations, and community engagement sessions.</p><p>• Assist with regulatory matters and drafting agreements such as impact-benefit agreements and relationship agreements.</p><p>• Conduct research and provide advice on governance matters, including Indigenous law and traditional decision-making processes.</p><p>• Work closely with clients to understand their needs and deliver tailored legal solutions.</p><p>• Manage files independently while ensuring timely and accurate delivery of services.</p><p>• Participate in negotiations with government, industry, and other stakeholders on behalf of clients.</p><p>• Support the revitalization of Indigenous decision-making and governance systems.</p>
<p>Nous recherchons un(e) agent(e) à la facturation et à l’inventaire pour une entreprise spécialisée dans la vente de matériaux de construction localisé à Lévis. Relevant directement du contrôleur financier et opérant dans les entrepôts, vous jouerez un rôle clé en assurant une facturation précise et conforme, tout en maintenant un contrôle rigoureux sur l’inventaire. Vous serez le point de contact entre les entrepôts, la comptabilité et la facturation pour garantir une fluidité optimale.</p><p><br></p><p>RESPONSABILITÉS :</p><p><br></p><p><strong>Vérification des bons de livraison :</strong> Contrôler les bons pour s’assurer de leur conformité avec les matériaux envoyés;</p><p><strong>Analyse des écarts :</strong> Identifier et investiguer les écarts de livraison (quantités livrées ou retournées) en collaboration avec les livreurs;</p><p><strong>Mise à jour de l’inventaire :</strong> Enregistrer les livraisons et retours pour maintenir un suivi précis de l’inventaire;</p><p><strong>Documentation :</strong> Documenter les écarts et anomalies dans un rapport clair pour les équipes concernées;</p><p><strong>Coordination interne :</strong> Collaborer avec les équipes de comptabilité, entreposage et facturation pour assurer une communication fluide et efficiente avec les clients;</p><p><strong>Optimisation des processus :</strong> Contribuer à l’amélioration des systèmes de contrôle et d’organisation de l’inventaire.</p>
We are looking for a skilled Litigation Associate to join our team in Vancouver, British Columbia. This position offers an exciting opportunity to work on diverse legal cases, including family law, civil litigation, and creditor-debtor matters. The ideal candidate will bring a strong track record of trial experience and a commitment to delivering exceptional legal services.<br><br>Responsibilities:<br>• Manage a variety of litigation files, including family law and civil cases, with a focus on providing thorough and strategic representation.<br>• Handle creditor-debtor files independently, from initiating claims in Small Claims Court and the Supreme Court of BC to enforcing judgments through garnishment and other post-judgment remedies.<br>• Represent clients in chambers applications, including quasi-criminal matters, while maintaining a high level of accuracy and attention to detail.<br>• Conduct legal research, draft pleadings, and prepare comprehensive case strategies to support client objectives.<br>• Attend trials and hearings in the Supreme Court of BC, demonstrating confidence and expertise in courtroom proceedings.<br>• Collaborate with colleagues to ensure seamless case management and contribute to a positive team environment.<br>• Maintain strong client relationships by providing clear communication and timely updates on case progress.<br>• Uphold ethical standards and comply with all legal and regulatory requirements in every aspect of your work.<br>• Participate in ongoing skills development to stay updated on changes in legislation and legal practices.
<p>Robert Half is currently partnering with a respected public-sector organization to recruit a dynamic Administration Manager to lead a team of 20+ administrative professionals across multiple office locations in Alberta. This is a high-impact leadership role ideal for a strategic thinker with a passion for collaboration, operational excellence, and team development in a unionized setting.</p><p>WAbout the Role</p><p>As the Administration Manager, you’ll be responsible for overseeing day-to-day administrative operations, implementing efficient systems, and fostering a positive and productive work culture. You’ll work closely with internal stakeholders, union representatives, and regulatory bodies to ensure smooth operations and alignment with organizational goals.</p><p>eKey Responsibilities</p><ul><li>Lead and support administrative teams across Provincial and SARO offices.</li><li>Conduct regular team meetings and ensure operational alignment.</li><li>Manage recruitment, onboarding, performance reviews, and staff development.</li><li>Approve overtime, leave, remote work, and timesheet submissions.</li><li>Coordinate coverage during staff absences and manage reception services.</li><li>Represent the department at Board and District meetings when required.</li><li>Participate in strategic operations meetings and contribute to organizational initiatives.</li><li>Develop and deliver training materials for staff and members.</li><li>Oversee facilities maintenance and ensure safe, secure office environments.</li><li>Refine and implement administrative procedures and internal communication systems.</li><li>Respond to complaints and concerns from members, staff, and local representatives.</li></ul><p>t for LinkedIn or Indeed if needed.</p>
<p>We are searching for experienced Administrative Coordinators for our client, a non-profit organization for construction, based in New Westminster. In the role of Health & Safety Coordinator, you will be responsible for supporting the administrative function of the Health & Safety department and the Advisory Committee. No two days are the same in this fast paced, high volume role, requiring a highly organized individual who has a keen interest in learning new things, communicating with a variety of individuals, and understands the importance of Safety withing Construction.</p><p><br></p><p>The main duties of this person are:</p><p>• Manage the Director’s calendar, including scheduling meetings, appointments, and reminders.</p><p>• Draft emails, memos, and other communications on behalf of the Director; respond to stakeholder inquiries related to safety and OH& S programs.</p><p>• Conduct regulatory reviews and prepare reports for industry groups as needed.</p><p>• Contribute to social media and publications promoting safety services; update Health & Safety content and industry resources on the website.</p><p>• Assist with planning annual Safety Conference and represent the organization at industry events.</p><p>• Maintain accurate records, templates, photos, and reports using the document management system.</p><p>• Ensure proper recordkeeping across all applicable databases and programs.</p><p>• Provide general administrative support to the Health & Safety team as directed by the Director.</p><p>• Coordinate committee activities by scheduling meetings, preparing agendas, documenting minutes and action items, and responding to member and stakeholder inquiries.</p><p>• Support project work by developing documentation and industry resources, and compiling statistics and progress reports for monthly or ad hoc presentations to the committees.</p><p>• Co-lead the Occupational Health & Safety (OH& S) program alongside the Director, including active participation in the JOHS Committee, internal safety initiatives, and COR audit responsibilities to maintain certification.</p><p>• Maintain compliance by updating OH& S documents in line with regulatory changes, liaising with WorkSafeBC as needed, and reporting safety statistics and progress to Executives.</p><p><br></p><p><br></p>
