<p><strong>Key Responsibilities:</strong></p><p><strong>Editorial Content Development (35%)</strong></p><ul><li>Develop, plan, and manage strategies and production for principal communication and marketing channels.</li><li>Create and maintain email marketing content calendars; coordinate with internal stakeholders for integrated promotion of products and services.</li><li>Oversee the organization’s primary member print publication, including editorial contributions.</li><li>Manage content for community platforms, working with external writers to deliver timely and engaging articles.</li><li>Produce multi-media materials such as speeches, scripts, and presentations as needed.</li><li>Present creative strategies and operational plans to leadership for review.</li></ul><p><strong>Editing / Subject Matter Expertise (30%)</strong></p><ul><li>Review and edit content organization-wide for adherence to CP Style, brand standards, and tone.</li><li>Collaborate with subject matter experts to translate technical topics for wider audiences.</li><li>Edit contributed content from partnering organizations to ensure quality and alignment.</li><li>Apply a customer-focused perspective to editorial processes, maintaining both contributor and brand integrity.</li></ul><p><strong>Strategic Creative Marketing Content (20%)</strong></p><ul><li>Identify and pursue innovative advertising opportunities and lead-generation channels.</li><li>Plan and execute targeted outbound campaigns to key influencer audiences, including HR, accounting, and related fields.</li><li>Track and report on advertising budgets and campaign performance, sharing insights and improvements.</li><li>Partner with product and marketing teams for cohesive promotions.</li><li>Support the execution of special projects and creative strategies in partnership with the PR team.</li><li>Lead copywriting and creative asset development with design teams.</li></ul><p><strong>Financial and Administrative (15%)</strong></p><ul><li>Support the achievement of significant annual revenue targets across memberships, development, designations, and events.</li><li>Assist with ongoing budget management and reporting.</li><li>Monitor and gain approvals for expenses, ensuring accurate tracking and reporting.</li><li>Deliver regular updates on campaign and project metrics using relevant KPIs.</li></ul><p><strong>Other Key Duties:</strong></p><ul><li>Communicate directly with a broad member and stakeholder base.</li><li>Liaise and negotiate with consultants, writers, and vendors to deliver on-brand, on-time, and within-budget content solutions.</li><li>Lead and manage communications activations through cross-functional collaboration.</li><li>Work closely with both internal and external partners (including freelancers and agencies) on deliverables.</li></ul><p> </p><p> </p><p><br></p>
<p><strong>Overview</strong></p><p>Our client is launching the first AI-enabled office in their industry and is seeking a Marketing Manager who is a strong storyteller and brand builder. <strong>This is a hybrid role for a Vancouver-based client </strong>and will play a key part in shaping both internal and external marketing strategies to bring this new AI office to life. The role supports employee engagement and retention while clearly communicating what the organization does to the broader market.</p><p><br></p><p>This is a contract opportunity through March 2026, with strong potential to convert to a permanent role based on performance and business needs.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Build and own the narrative for the first AI-enabled office in the industry, translating vision into clear, engaging messaging</li><li>Develop internal marketing and communications to support employee engagement, retention, and pride in the new AI office</li><li>Establish and grow the external brand to ensure the market understands who they are, what they do, and how they help companies build</li><li>Lead website content strategy, ensuring messaging is clear, modern, and aligned with the AI-enabled vision</li><li>Own social media strategy and execution to increase awareness, credibility, and engagement</li><li>Partner with leadership to shape brand positioning and ensure consistency across all communications</li><li>Manage content creation across digital channels, including copy, visuals, and storytelling assets</li><li>Track performance and continuously refine messaging based on engagement and impact</li></ul>
<p>Our client is an established Chartered Accounting Firm with over 40 years supporting the community in British Columbia. We are seeking an engaging and experienced Director to lead the Firm's Kelowna, BC office. Qualified candidates may be eligible for relocation assistance. </p><p>The Director will play a critical role in leading the team, driving growth and success, contributing to the firm’s overall operation, and delivering exceptional service to their clients. The role incumbent will furthermore take part to shape the strategic direction of the office, cultivate client relationships and uphold the company's core values.</p><p>This position requires expertise in Assurance & Audit and will be entrusted to grow the book of business through strong external networking and relationship building and possibly by introducing new revenue streams.</p><p> Furthermore, the Director will assume leadership and management responsibilities that will extend beyond operational duties to cultivate positive employee engagement, empower employees with appropriate decision-making capabilities, and play a central role in talent management and performance evaluation.</p><p><strong>Leadership and Strategic Planning</strong></p><ul><li>Collaborate with other Directors to develop and implement strategic plans for the firm.</li><li>Provide visionary leadership to inspire and guide staff towards achieving firm goals.</li><li>Foster a culture of innovation, collaboration and continuous improvement.</li></ul><p><strong> Client Relationship Management</strong></p><ul><li>Build and maintain strong relationships with key clients, serving as a trusted advisor on financial matters.</li><li>Identify opportunities to expand services and deepen client engagement.</li><li>Ensure client satisfaction by delivering high-quality, timely and personalized service.</li></ul><p><strong> Business Development</strong></p><ul><li>Lead business development efforts, including prospecting, networking and proposal development.</li><li>Identify new market opportunities and develop strategies to capitalize on them.</li><li>Nurture existing client relationships and cultivate new ones to drive firm growth.</li></ul><p><strong> Financial Management</strong></p><ul><li>Oversee the financial performance of the firm, including budgeting, forecasting and profitability analysis.</li><li>Implement measures to optimize revenue and control costs.</li><li>Ensure compliance with financial regulations and best practices.</li></ul><p><strong> Team Development and Talent Management:</strong></p><ul><li>Mentor and develop staff, providing guidance and support for professional growth.</li><li>Foster a culture of learning and development, encouraging continuous skill enhancement.</li><li>Effectively manage team resources and workload allocation to maximize efficiency and productivity.</li></ul><p><strong> Risk Management and Compliance:</strong></p><ul><li>Ensure adherence to regulatory requirements, professional standards and ethical guidelines.</li><li>Implement policies and procedures to mitigate risks and maintain compliance.</li><li>Stay abreast of industry trends, changes in accounting regulations and emerging issues.</li></ul>
<p>We are seeking a Housing Director to oversee, plan, and manage all aspects of housing, public works, and emergency management with a First Nation. The successful candidate will report directly to the Chief Administrative Officer and play a critical role in advancing the Nation's strategic goals, including community development and infrastructure enhancement.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p>• Lead and manage infrastructure projects, including housing, public works, and emergency services.</p><p>• Develop operational systems to ensure the quality, budgeting, and timeliness of infrastructure projects.</p><p>• Participate in strategic planning sessions as part of the senior management team.</p><p>• Conduct community land use planning and draft work plans for new projects.</p><p>• Prepare bids, review applications, and manage contracts and MOUs.</p><p>• Identify structural and health & safety concerns and recommend solutions.</p><p>• Research funding opportunities and develop proposals.</p><p>• Coordinate staff and community training programs related to housing and infrastructure.</p><p>• Communicate with external stakeholders such as government bodies and financial agencies.</p><p>• Monitor budgets and prepare detailed reports.</p><p><br></p>
<p>We are seeking a forward-thinking Talent Acquisition Manager to lead a strategic and innovative recruitment function supporting business growth across multiple facilities. Reporting to the Senior Director of Human Resources, this role will oversee full-cycle recruitment, build talent strategies, and partner with organizational leaders to attract and hire exceptional talent. This position supervises two Talent Acquisition Specialists, both providing support across Canadian and U.S. operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Talent Acquisition Strategy & Leadership</strong></p><ul><li>Develop and execute a multi-year talent acquisition strategy aligned with business objectives.</li><li>Transform recruitment processes to be proactive, data-driven, and future-focused.</li><li>Advise and partner with leaders on talent planning, market intelligence, and organizational effectiveness.</li><li>Lead and mentor a small TA team, coordinating external resources as needed.</li></ul><p><strong>Full-Cycle Recruitment Oversight</strong></p><ul><li>Oversee recruitment for manufacturing, skilled trades, technical specialists, and corporate functions across Canada and the U.S.</li><li>Optimize time-to-hire, quality-of-hire, and candidate experience through modern recruitment tools and methodologies.</li><li>Conduct sourcing and headhunting for critical and niche roles.</li><li>Ensure hiring processes remain compliant with employment regulations in all applicable jurisdictions.</li></ul><p><strong>Workforce Planning & Talent Pipelines</strong></p><ul><li>Collaborate with HR and Operations to forecast workforce needs and shifts.</li><li>Establish proactive pipeline programs for hard-to-fill roles including skilled trades, engineering, automation, and leadership positions.</li><li>Forge partnerships with universities, colleges, trade programs, and community organizations to expand early-career and diverse talent pools.</li></ul><p><strong>Employer Brand & Candidate Experience</strong></p><ul><li>Drive employer brand initiatives to showcase company culture and values.</li><li>Enhance candidate experience throughout the hiring process.</li><li>Manage recruitment marketing, social media, and local outreach efforts.</li></ul><p><strong>TA Technology, Reporting & Optimization</strong></p><ul><li>Implement or improve ATS and recruitment technology for increased efficiency and analytics.</li><li>Develop recruitment dashboards, key metrics, and reporting for leadership.</li><li>Continuously assess and refine TA processes for scalability and alignment with business needs.</li></ul><p><strong>Partnership & Collaboration</strong></p><ul><li>Work closely with HR Business Partners, Operations, Training & Development, and Communications.</li><li>Serve as a culture ambassador and champion of company values.</li></ul><p>Apply today and build your career with Robert Half! Be part of a team that is committed to safety, innovation, and high performance.</p>
<p>Marketing Manager – Premium Drinkware & Lifestyle Brands</p><p>Location: East Toronto (5 days/week onsite)</p><p>Are you a results-driven and creative marketer ready to make an impact in the world of premium consumer brands? We’re seeking a Marketing Manager to lead dynamic, multi-channel campaigns for globally recognized drinkware products retailed across e-commerce and in-store. This role combines strategic leadership, hands-on campaign management, and community-building with close access to content creators and influencers.</p><p>Key Responsibilities</p><p>Campaign Leadership</p><p>Plan, execute, and optimize multi-channel marketing campaigns spanning digital, influencer, PR, and retail.</p><p>Drive in-store activations and events at flagship locations, including pop-up experiences and brand showcases.</p><p>Partner with creative agencies to deliver campaigns that are on-brand, high quality, and performance-driven.</p><p>Influencer & Creator Partnerships</p><p>Build and manage relationships with Toronto-based creators and influencers.</p><p>Oversee and elevate content across TikTok, Instagram, YouTube, and emerging platforms, tying actions directly to campaign KPIs (growth, engagement, sales).</p><p>PR & Media</p><p>Lead agency relationships and manage in-house PR outreach.</p><p>Secure earned media coverage in lifestyle, food & beverage, and design publications, integrating results into broader marketing performance.</p><p>Content & Community</p><p>Manage brand social media accounts, nurturing and growing engaged online communities.</p><p>Produce compelling content with agencies, freelancers, and internal teams; maintain a robust editorial calendar with consistent messaging.</p><p>Respond to audience feedback and monitor engagement daily.</p><p>Reporting & Measurement</p><p>Deliver clear, actionable weekly/monthly reports on campaign performance, influencer ROI, PR outcomes, and event success.</p><p>Track and analyze KPIs, including follower growth, engagement rates, media coverage, and sales contribution.</p><p>Qualifications</p><p>5–6 years’ experience in digital marketing, content marketing, social media/influencer management, and brand activations (preferably within consumer brands or retail).</p><p>Proven ability to execute high-impact campaigns and build effective influencer relationships.</p><p>Skilled in outreach, social media management, and working with creative and agency teams; PR and media experience is a strong asset.</p><p>Portfolio showcasing successful campaigns and activations.</p><p>Highly organized and data-driven, leveraging metrics for decision-making.</p><p>Excellent communicator, both written and in-person.</p><p>Mindset & Culture Fit</p><p>Creative and analytical thinker: generates big ideas and tracks results.</p><p>Entrepreneurial and agile: thrives in a fast-paced, growth-oriented environment.</p><p>Collaborative, positive, and resilient: energizes teams and builds strong relationships, drama-free.</p><p>Passion for digital and social trends, open to working with offshore global teams</p>
<p><strong>About the Role</strong></p><p>We are seeking an experienced and strategic Marketing Manager to lead the Canadian marketing initiatives for a global leader in material-handling equipment. This position will oversee the development and execution of regional marketing programs supporting eight full-service branches across Ontario and Quebec, enhancing brand awareness and driving lead generation for material handling solutions such as electric forklifts, reach trucks, and warehouse systems.</p><p>Reporting to the General Manager – Sales and Marketing, you will collaborate closely with cross-functional teams and manage a Marketing Project Specialist, while partnering with our US-based global marketing team and external agencies.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Strategic Execution:</strong> Develop, implement, and measure comprehensive marketing strategies to engage targeted customer segments, optimizing ROI across top and bottom funnel activities.</li><li><strong>Program Leadership:</strong> Drive regional campaigns, digital initiatives, and support brand awareness while overseeing all aspects of the Canadian corporate website.</li><li><strong>Team & Project Management:</strong> Manage and mentor the Marketing Project Specialist, ensuring effective internal and external communications, while delivering marketing projects on time and within budget.</li><li><strong>Performance Tracking:</strong> Evaluate marketing program results, report on key metrics, and recommend continuous improvements for management review.</li><li><strong>Budget Ownership:</strong> Oversee a $300K CAD annual marketing budget, working with external agencies (currently Google Ads support) to maximize value and efficiency.</li><li><strong>Collaboration:</strong> Align marketing activities with sales objectives and operations, maintaining open communication with the US global team, navigating approval processes as needed.</li><li><strong>Departmental Excellence:</strong> Advocate for the Marketing Department’s mission, vision, and values throughout project development.</li><li><strong>Employee Development:</strong> Train, counsel, and handle compensation recommendations and review for direct reports.</li></ul><p> </p><p> </p><p><br></p>
<p>Are you an experienced <strong>Buyer, Purchasing Specialist, or Analyst</strong> looking to take the next step in your career? Our client is seeking a <strong>Category Manager</strong> to join our clients team and lead multiple product categories within a fast-paced retail environment. This role offers the opportunity to move beyond transactional buying and into strategic category ownership—driving growth, profitability, and innovation.</p><p>You’ll leverage your retail experience and analytical skills to develop category strategies, optimize assortments, and build strong vendor partnerships. If you’re ready to influence business decisions and make a measurable impact, this is the role for you.</p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Transition from tactical buying to full category ownership—developing strategies and implementing plans that align with business goals.</li><li>Create and adjust product assortments and buying strategies based on customer needs and market trends.</li><li>Use your analytical expertise to review financials, manage P& L, and translate insights into actionable strategies.</li><li>Build and maintain strong supplier partnerships to optimize pricing, terms, and profitability.</li><li>Work closely with merchandising, marketing, and operations teams to ensure category success.</li><li>Partner with teams to develop proprietary products and introduce differentiated offerings.</li></ul><p><br></p><p><br></p><p><br></p>
<p>Are you a builder at heart — someone who thrives at the intersection of operations, partnerships, and growth? We are looking for a versatile Business Operations & Growth Lead to support a fast-moving AI team that’s scaling both its product footprint and commercial presence.</p><p><br></p><p>This role blends hands-on operational leadership with client and partner engagement, making it ideal for someone who enjoys switching between execution, strategy, and relationship-building. You will work closely with senior leadership to streamline internal systems, support sales and partnership initiatives, and help shape the operational backbone of a growing tech organization.</p><p><br></p><p><strong>What You Will Do</strong></p><ul><li>Support sales and partnership initiatives — including lead follow-up, proposals, contracts, and client onboarding.</li><li>Build and maintain strong relationships with key customers, vendors, and strategic partners.</li><li>Oversee vendor contracts, HR administration, and compliance for a growing public tech environment.</li><li>Develop lightweight systems and processes (CRM, dashboards, templates) to enhance efficiency.</li><li>Prepare presentations, investor materials, and partner communications alongside the executive team.</li><li>Contribute to budget tracking, project planning, and cross-functional coordination.</li><li>Lead planning and logistics for company and partner events such as demos, hackathons, and investor days.</li></ul><p><br></p><p><br></p>
<p>We are currently supporting a large public sector organization in Surrey, BC in their search for a <strong>Strategic Sourcing Lead</strong> to join their procurement leadership team. This organization plays a vital role in supporting over 80,000 individuals across 120+ facilities, and is deeply committed to diversity, inclusion, and equitable employment practices.</p><p> </p><p> As the Strategic Sourcing Lead, you will report to the Manager of Purchasing and play a key role in advancing strategic procurement initiatives. You’ll lead a small team and oversee the full sourcing lifecycle, driving efficiency, innovation, and compliance across multiple categories, including capital projects, IT, education, and facilities.</p><p> </p><p> This is an excellent opportunity for an experienced procurement professional who thrives in a collaborative, purpose-driven environment and is eager to make a meaningful impact in their community.</p><p> </p><p> <strong>Key Responsibilities</strong></p><p><strong> </strong></p><ul><li> Lead end-to-end sourcing and procurement projects across assigned categories, ensuring alignment with strategic and financial objectives.</li><li> Develop and implement category strategies and procurement policies that support operational efficiency and cost savings.</li><li>Supervise and mentor a team of sourcing professionals, providing training, guidance, and performance management.</li><li>Conduct supplier market research, vendor evaluations, and contract negotiations to achieve best value and mitigate risk.</li><li>Manage vendor relationships, performance standards, and service-level agreements.</li><li>Collaborate with internal stakeholders to understand organizational needs and deliver effective procurement solutions.</li><li>Utilize data analytics and reporting tools (Power BI, ERP, eProcurement) to drive insight and continuous improvement.</li><li>Stay informed of industry trends, public sector procurement laws, and best practices to enhance departmental performance.</li></ul>
<p>Our client a medium sized Public Accounting Firm is looking for an experienced Audit Senior to join their team in Scarborough, Ontario. In this role, you will oversee the preparation of financial statements and tax filings while ensuring compliance with regulatory standards. This position offers a dynamic opportunity to lead audit engagements, mentor team members, and foster strong relationships with clients.</p><p><br></p><p>Responsibilities:</p><p>• Prepare financial statements for audits, reviews, and compilations in compliance with organizational and regulatory standards.</p><p>• Conduct audits for public companies and provide detailed assessments of financial records.</p><p>• Manage the preparation of various tax filings, including T1, T2, T3, T3010, T4, and T5 forms.</p><p>• Complete regulatory and organizational returns efficiently and accurately.</p><p>• Lead and coordinate audit teams, ensuring effective task allocation and workflow management.</p><p>• Mentor and support team members by fostering a positive learning environment and providing constructive feedback.</p><p>• Plan and prioritize multiple engagements to ensure efficiency and timely completion.</p><p>• Monitor engagement budgets, track variances, and meet time constraints effectively.</p><p>• Communicate effectively with clients to identify service opportunities and build lasting, attentive relationships.</p><p>• Keep stakeholders informed of project progress and address significant issues promptly.</p>
<p>Nous sommes actuellement à la recherche d’un <strong>Partenaire d’affaires en ressources humaines (HRBP)</strong> motivé et expérimenté pour soutenir les activités de notre client situé dans la ville de Québec. Ce poste, basé à 100 % sur site, joue un rôle essentiel dans la mise en œuvre des stratégies RH, le soutien à la planification de la main-d’œuvre et le renforcement de la culture organisationnelle au sein d’un environnement syndiqué dynamique.</p><p>En tant que partenaire stratégique RH, vous collaborerez étroitement avec la direction du site pour mettre en œuvre des pratiques RH exemplaires axées sur l'engagement des employés, les relations de travail, la gestion de la performance, la santé et sécurité au travail, ainsi que l'amélioration continue des opérations RH.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Gérer l’ensemble du processus de recrutement afin d’assurer des niveaux de dotation adéquats.</li><li>Maintenir des dossiers employés exacts et à jour dans le SIRH (Workday), en assurant la conformité aux exigences légales et aux politiques internes.</li><li>Veiller à l’intégrité des données RH et soutenir les processus de reporting.</li><li>S'assurer du respect des conventions collectives et agir comme personne-ressource pour les griefs et les processus d’arbitrage.</li><li>Mener des enquêtes internes et conseiller la direction en matière de mesures disciplinaires, si nécessaire.</li><li>Assurer le respect des protocoles de santé et sécurité, et contribuer à l'amélioration continue des pratiques en la matière.</li><li>Travailler avec les équipes de direction pour favoriser une culture de travail positive et renforcer l’engagement des employés.</li><li>Accompagner les gestionnaires dans la définition des objectifs, les évaluations de performance et les plans de développement des employés.</li><li>Coordonner l’intégration des nouveaux employés, les formations en sécurité, ainsi que les programmes de développement du leadership.</li></ul>
<p>Notre client, situé à Laval, recherche un Représentant des ventes pour se joindre à son équipe. Il s’agit d’un poste à temps plein en mode hybride.</p><p><br></p><p><strong>Responsabilités:</strong></p><ul><li>Élaborer et mettre en œuvre des stratégies de vente efficaces afin d’accroître la part de marché dans le territoire assigné.</li><li>Effectuer des recherches approfondies pour identifier de nouvelles opportunités d’affaires et des clients potentiels.</li><li>Générer des prospects par appels à froid, réseautage et autres méthodes innovantes.</li><li>Établir et maintenir des relations solides avec les clients existants tout en identifiant des occasions de ventes additionnelles.</li><li>Maintenir une connaissance approfondie des solutions et services offerts, de la différenciation concurrentielle ainsi que des offres et prix en vigueur.</li><li>Gérer le territoire avec un minimum de 50 % de déplacements.</li><li>Développer un plan de couverture par zone et mettre en œuvre la stratégie pour assurer une présence dans tout le territoire.</li><li>Continuer à accroître ses connaissances produits en visitant des chantiers et en collaborant avec des experts afin de devenir la référence dans son secteur.</li><li>Offrir des démonstrations régulières aux entrepreneurs et distributeurs, nouveaux et existants.</li></ul>
<p>Nous recherchons un gestionnaire des relations avec les investisseurs pour rejoindre l'équipe dynamique de notre client à Montréal. Ce rôle clé implique de développer et de maintenir des relations solides avec les investisseurs existants et potentiels, tout en soutenant les initiatives de collecte de fonds et en répondant aux besoins des clients. Vous travaillerez en collaboration avec des équipes internationales afin de garantir une expérience client exceptionnelle et de contribuer au succès global de nos fonds.</p><p><br></p><p>Responsabilités:</p><p>• Établir et entretenir des relations de confiance avec les investisseurs actuels et potentiels pour favoriser les engagements financiers.</p><p>• Soutenir les efforts de collecte de fonds en éduquant les investisseurs sur les produits de l'entreprise et les tendances du marché.</p><p>• Préparer et accompagner les gestionnaires de portefeuille lors des réunions avec les investisseurs.</p><p>• Fournir des perspectives sur le marché et l'industrie pour répondre aux besoins des investisseurs.</p><p>• Coordonner avec les bureaux internationaux pour gérer la diligence raisonnable, les investissements et les événements.</p><p>• Contribuer à la stratégie de marketing et au positionnement des fonds, tout en participant au développement de nouveaux produits ou véhicules d'investissement.</p><p>• Analyser et répondre aux demandes et questions des clients de manière continue.</p><p>• Préparer et examiner les documents et présentations pour les réunions avec les clients.</p><p>• Automatiser les rapports à l'aide des bases de données disponibles pour améliorer l'efficacité.</p><p>• Valider les simulations d'investissement pour les nouveaux investisseurs potentiels.</p>
We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
<p>Nous recherchons un spécialiste de la collection pour un poste à long terme chez notre client, situé à Montréal. Ce rôle est essentiel pour garantir une gestion efficace des comptes clients et le recouvrement des paiements en souffrance. Le candidat idéal saura maintenir des relations solides avec les clients tout en atteignant les objectifs de recouvrement.</p><p><br></p><p>Responsabilités:</p><p>• Gérer les comptes clients afin d'assurer le paiement rapide des factures en attente.</p><p>• Négocier des plans de paiement adaptés tout en préservant de bonnes relations avec les clients.</p><p>• Analyser et résoudre les écarts de facturation en collaboration avec les équipes internes.</p><p>• Mettre en œuvre des processus de recouvrement efficaces pour réduire les comptes en souffrance.</p><p>• Maintenir des enregistrements précis et à jour des transactions et communications avec les clients.</p><p>• Surveiller et évaluer régulièrement les comptes pour identifier les risques de non-paiement.</p><p>• Fournir des rapports détaillés sur l'état des recouvrements aux parties prenantes.</p><p>• Utiliser les logiciels de comptabilité et CRM pour optimiser les opérations de recouvrement.</p><p>• Collaborer avec les équipes financières pour améliorer les processus de paiement.</p><p>• Garantir le respect des politiques et réglementations en matière de recouvrement.</p>
<p>Notre client, situé à Côte-Saint-Luc, recherche un Coordonnateur des opérations pour se joindre à son équipe. Il s’agit d’un poste à temps plein en mode hybride.</p><p><br></p><p><strong>Responsabilités</strong>:</p><ul><li>Développer, rédiger et éditer du contenu pour les bulletins d’information, les réseaux sociaux, le site web et autres supports de communication.</li><li>Participer à la préparation des rapports annuels, communiqués de presse, annonces de financement et témoignages.</li><li>Créer des supports accessibles et attrayants pour les locataires/résidents, partenaires et parties prenantes.</li><li>Maintenir une image de marque et un message cohérent sur toutes les plateformes.</li><li>Gérer la présence de l’organisation sur les réseaux sociaux : création de contenu, publication et suivi de l’engagement.</li><li>Planifier, filmer et monter des vidéos pour les réseaux sociaux et plateformes numériques afin de mettre en avant témoignages, événements et initiatives communautaires.</li><li>Tenir le site web à jour avec les actualités, événements et informations sur les programmes.</li><li>Surveiller les analyses en ligne pour mesurer la portée et l’efficacité des communications.</li><li>Diriger la stratégie de marketing et communication pour la campagne annuelle de collecte de fonds.</li><li>Rédiger du contenu mobilisateur pour les supports de campagne (courriels, publications, vidéos, infolettres).</li><li>Soutenir la gestion des donateurs avec des messages de remerciement, documents de reconnaissance et rapports d’impact.</li><li>Collaborer avec l’équipe de développement pour mettre en valeur les témoignages et opportunités de reconnaissance.</li><li>Suivre et analyser les résultats des campagnes et proposer des améliorations.</li><li>Aider à coordonner les demandes des médias et promouvoir les histoires de l’organisation auprès de la presse.</li><li>Soutenir la planification et la promotion d’événements communautaires et de collecte de fonds.</li><li>Tenir à jour un calendrier de communication et une photothèque.</li><li>Effectuer toute autre tâche de communication ou coordination assignée.</li></ul>
