We are looking for a dedicated Collections Specialist to join our team in Markham, Ontario. In this long-term contract role, you will play a crucial part in managing customer accounts, ensuring accurate billing, and maintaining positive relationships with clients in the utilities and infrastructure sector. The position offers an opportunity to work both in-office and remotely after an initial training period.<br><br>Responsibilities:<br>• Conduct outreach to residential and commercial customers to verify billing information and ensure payment compliance.<br>• Manage and update customer accounts to reflect accurate information and payment statuses.<br>• Utilize accounting software systems to generate and attach reports to customer profiles.<br>• Handle inbound calls professionally, providing clear and helpful information regarding billing and account inquiries.<br>• Collaborate with internal teams to resolve discrepancies and streamline processes.<br>• Analyze and interpret data from various systems to identify outstanding payments and address issues effectively.<br>• Support claim administration processes to ensure timely resolution and adherence to company standards.<br>• Navigate complex customer scenarios, including franchise and corporate-owned accounts, to verify payment responsibility.<br>• Assist in simplifying invoice processes for better customer understanding and compliance.<br>• Maintain detailed records of interactions and account updates to ensure accuracy and accountability.
<p><br></p><p>The AR/Collections Specialist is responsible for managing the credit risk and collection activities for assigned accounts. This role ensures timely payment of outstanding invoices, maintains accurate records, and provides exceptional customer service in both English and French. The ideal candidate will have strong communication skills, attention to detail, and the ability to work in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and analyze credit applications and financial data to determine creditworthiness.</li><li>Set and monitor credit limits in accordance with company policies.</li><li>Contact customers regarding overdue accounts via phone, email, and written correspondence.</li><li>Negotiate payment arrangements and resolve disputes professionally.</li><li>Monitor aging reports and escalate high-risk accounts as needed.</li><li>Provide support to customers in both English and French</li><li>Respond promptly to inquiries regarding invoices, payments, and account status.</li><li>Maintain accurate records of collection activities and account status.</li><li>Prepare regular reports on collections performance and outstanding balances.</li><li>Ensure compliance with company policies and relevant regulations.</li></ul><p><br></p><p><br></p>
<p>Are you passionate about managing receivables and building strong client relationships? Our agency is seeking an experienced Collections Specialist to join a large, well-established manufacturing organization in Canada. If you have a keen eye for detail, excellent communication skills, and thrive in a fast-paced, high-volume environment, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the full collections cycle for a portfolio of customer accounts, ensuring timely payments and minimizing delinquency.</li><li>Communicate with customers via phone, email, and written correspondence to resolve outstanding invoices and payment disputes.</li><li>Coordinate internally with sales, customer service, and finance to investigate and resolve account issues.</li><li>Monitor aging reports, identify delinquent accounts, and escalate unresolved matters as appropriate.</li><li>Prepare and maintain accurate documentation of collection activities and status updates in the ERP system.</li><li>Recommend process improvements with the goal of optimizing cash flow and reducing days sales outstanding (DSO).</li><li>Ensure compliance with all relevant laws and regulations regarding collections and credit management.</li></ul><p><br></p>
<p>We are looking for an experienced Accounts Receivable Clerk to join our clients team on a contract basis in Ottawa, Ontario. This role is ideal for someone with strong communication skills and a background in managing financial transactions. As part of the real estate and property industry, you will play a key role in ensuring timely collections and accurate account reconciliations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle tenant collections, ensuring timely and accurate payments.</p><p>• Perform account reconciliations to resolve discrepancies and maintain financial accuracy.</p><p>• Process billing and invoicing with attention to detail.</p><p>• Manage cash applications and monitor payment statuses.</p><p>• Conduct commercial collections, ensuring adherence to company policies.</p><p>• Enter financial data into relevant systems with precision.</p><p>• Collaborate with team members to streamline accounts receivable processes.</p><p>• Generate reports on accounts receivable activities to assist in decision-making.</p><p>• Provide excellent customer service to tenants regarding payment inquiries.</p><p>• Utilize software tools such as Microsoft Excel, QuickBooks, and SAP for efficient data management.</p>
We are looking for an experienced Billing Analyst to join our team in Hamilton, Ontario. In this long-term contract role, you will play a key part in ensuring the accuracy and efficiency of utility billing processes. The position involves overseeing daily administrative tasks, managing customer inquiries, and maintaining utility ownership records to support smooth operations.<br><br>Responsibilities:<br>• Oversee daily administrative tasks related to utility billing, ensuring timely processing and accuracy.<br>• Reconcile utility accounts and general ledger entries by analyzing and summarizing adjustments.<br>• Maintain up-to-date records of utility ownership and process work orders efficiently.<br>• Audit meter readings, perform adjustments, issue refunds, and authorize debit transactions.<br>• Monitor and manage customer correspondence, including inquiries, complaints, and escalations.<br>• Cancel and reissue bills as necessary while overseeing collections processes.<br>• Provide exceptional customer service to utility clients, internal teams, and external stakeholders.<br>• Utilize advanced Excel skills to analyze data and generate reports.<br>• Conduct User Acceptance Testing (UAT) to ensure system functionality.<br>• Collaborate with financial institutions and external partners to support billing activities.
<p>Our client in Mississauga is seeking a highly organized and detail-oriented <strong>Accounts Receivable Clerk</strong> to join their team. In this role, you’ll be responsible for managing collections, reconciling customer accounts, and addressing billing discrepancies, with a primary focus on large chain accounts. This position is perfect for a professional with strong organizational skills, problem-solving abilities, and a commitment to delivering exceptional customer service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Payment Processing & Collections:</strong></p><ul><li>Accurately process and apply customer payments in the system.</li><li>Manage collections and follow up on outstanding balances with large chain accounts, ensuring timely resolution.</li></ul><p><strong>Invoicing & Dispute Resolution:</strong></p><ul><li>Handle invoicing and customer communication through online portals, ensuring professional and effective interactions.</li><li>Investigate and resolve billing discrepancies efficiently to maintain customer satisfaction.</li></ul><p><strong>Account Reconciliation:</strong></p><ul><li>Reconcile and clear deductions from customer accounts, ensuring accurate financial records.</li><li>Perform detailed account reconciliations to identify and resolve inconsistencies.</li></ul><p><strong>Customer Communication:</strong></p><ul><li>Serve as the point of contact for customers to address payment-related concerns and inquiries.</li><li>Build and maintain strong customer relationships through professional, clear, and effective communication.</li></ul><p><strong>Record-Keeping & Accuracy:</strong></p><ul><li>Maintain accurate records of all transactions, reconciliations, and account activities.</li><li>Ensure adherence to company policies and procedures in all accounts receivable functions.</li></ul><p><br></p>
We are looking for a detail-oriented Bookkeeper to join our team on a contract basis in Burlington, Ontario. In this role, you will manage essential accounting tasks to ensure smooth financial operations for the organization. You will work closely with a small team and handle responsibilities such as invoicing, month-end collections, and maintaining accurate financial records.<br><br>Responsibilities:<br>• Manage full-cycle bookkeeping tasks, including accounts payable, accounts receivable, and bank reconciliations.<br>• Process and track invoices, ensuring timely payments and accurate records.<br>• Conduct month-end collections and follow up with clients as needed.<br>• Maintain organized financial records and ensure compliance with accounting standards.<br>• Provide support to team members by addressing financial inquiries and assisting with administrative tasks.<br>• Utilize QuickBooks to manage financial data and generate reports.<br>• Prepare account reconciliations to ensure accuracy in financial statements.<br>• Collaborate with a small team to ensure smooth financial operations.<br>• Perform data entry tasks with precision to maintain up-to-date records.
<p>Are you ready to step into a fast-paced, growing manufacturing organization located in the Fraser Valley? Our client is looking for an experienced Accounts Receivable Clerk to join their collaborative finance team at their Langley head office. Please note this is an in office position - 5 days/week.</p><p><br></p><p>As the Accounts Receivable Clerk, you’ll be key in managing the full life cycle of accounts receivable for a group of companies. Reporting to the Director of Finance & Administration, your adaptability, attention to detail, and strong organizational skills will help keep processes running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Create invoices in strict alignment with company policies</p><p>• Post and process cash receipts efficiently</p><p>• Review and process customer credit applications</p><p>• Conduct credit and collection calls with professionalism</p><p>• Reconcile customer accounts and resolve discrepancies</p><p>• Respond to customer inquiries</p><p>• Provide back up to the Accounts Payable Clerk</p><p><br></p><p>.</p>
We are looking for an experienced Bookkeeper to join our team on a contract basis in Thornhill, Ontario. In this role, you will be responsible for managing financial transactions, maintaining records, and supporting various accounting tasks to ensure smooth operations. If you have a strong background in bookkeeping and thrive in a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare and submit invoices with required documentation to support customer e-billing processes.<br>• Monitor and ensure the accurate integration of dispatching systems into QuickBooks, resolving any discrepancies.<br>• Investigate and address accounting variances between carrier invoices and system entries.<br>• Record and process payments, including credit card transactions and direct deposits, in QuickBooks promptly and accurately.<br>• Collect and deposit cheques daily, applying payments to accounts in QuickBooks.<br>• Organize and execute weekly Accounts Payable payments, ensuring they are prepared in advance.<br>• Manage QuickPay payments to secure applicable discounts and maintain financial efficiency.<br>• Follow up on outstanding carrier invoices to support month-end close procedures and financial reporting.<br>• Perform Accounts Receivable collections and provide regular AR status updates and reports.<br>• Maintain detailed and organized accounting files while assisting with financial reporting and administrative duties as needed.
We are looking for a skilled Bookkeeper to manage the accounting operations for a diverse group of companies in Winnipeg, Manitoba. This role requires an organized, detail-oriented individual with a strong grasp of full-cycle bookkeeping, payroll processing, and financial reporting. The ideal candidate thrives in a fast-paced setting, is detail-oriented, and can work independently while maintaining high accuracy.<br><br>Responsibilities:<br>• Handle all aspects of full-cycle bookkeeping for multiple companies, ensuring accurate financial records.<br>• Process accounts payable and receivable, including vendor payments, invoicing, and collections.<br>• Conduct bank and credit card reconciliations to ensure account accuracy.<br>• Prepare general ledgers, journal entries, and adjusting entries as needed.<br>• Administer bi-weekly payroll processing with precision and timeliness.<br>• Manage government remittances, including payroll source deductions and year-end filings.<br>• Assist in budget creation, monitor cash flow, and analyze financial variances.<br>• Generate comprehensive financial reports and deliver timely insights to management.<br>• Provide support during year-end processes and coordinate with external accountants.
<p>Nous recherchons un spécialiste de la collection pour un poste à long terme chez notre client, situé à Montréal. Ce rôle est essentiel pour garantir une gestion efficace des comptes clients et le recouvrement des paiements en souffrance. Le candidat idéal saura maintenir des relations solides avec les clients tout en atteignant les objectifs de recouvrement.</p><p><br></p><p>Responsabilités:</p><p>• Gérer les comptes clients afin d'assurer le paiement rapide des factures en attente.</p><p>• Négocier des plans de paiement adaptés tout en préservant de bonnes relations avec les clients.</p><p>• Analyser et résoudre les écarts de facturation en collaboration avec les équipes internes.</p><p>• Mettre en œuvre des processus de recouvrement efficaces pour réduire les comptes en souffrance.</p><p>• Maintenir des enregistrements précis et à jour des transactions et communications avec les clients.</p><p>• Surveiller et évaluer régulièrement les comptes pour identifier les risques de non-paiement.</p><p>• Fournir des rapports détaillés sur l'état des recouvrements aux parties prenantes.</p><p>• Utiliser les logiciels de comptabilité et CRM pour optimiser les opérations de recouvrement.</p><p>• Collaborer avec les équipes financières pour améliorer les processus de paiement.</p><p>• Garantir le respect des politiques et réglementations en matière de recouvrement.</p>
