We are looking for an experienced Call Center Specialist to join our team in Ottawa, Ontario. In this long-term contract role, you will play a vital part in supporting callers with inquiries related to a class action lawsuit. Your expertise in managing customer interactions and providing accurate information will be essential to ensuring a seamless experience for all callers.<br><br>Responsibilities:<br>• Handle inbound calls and provide guidance on claim statuses, form submissions, and other inquiries related to the class action lawsuit.<br>• Research and locate answers to caller questions using available resources and relay accurate information.<br>• Collect detailed caller information when an escalation is required, ensuring proper verification of data.<br>• Maintain a high level of professionalism and empathy while addressing caller concerns.<br>• Utilize customer service software and CRM tools to document interactions and track resolutions.<br>• Follow established protocols to ensure compliance with legal and organizational guidelines.<br>• Collaborate with team members to identify solutions for complex issues and improve service processes.<br>• Manage multiple tasks efficiently while adhering to deadlines and high-quality standards.<br>• Contribute to the development of best practices to enhance the overall caller experience.
<p>Our client one hour East of Ottawa is seeking an In-Direct Tax Manager. Reporting to the Controller - Commercial, the Manager, Tax and Compliance will provide support to ensure accurate and timely tax compliance reporting for MacEwen Petroleum and related companies.</p><p><br></p><p><strong>Very good opportunity to grow in to Tax Manager. This is a fully on site role.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>-Preparing returns and analysis, and documentation for all direct and indirect taxes for the group of companies.</p><p>-Partnering with business departments to define measure, analyze, and improve controls, reports, and tax-related processes.</p><p>-Tax accounts for financial reporting purposes to ensure activity and balances are reconciled and appropriately reflect the Company’s tax position and status.</p><p>-Proactively and effectively supporting the management of tax audits and assessments by performing technical analysis and gathering documentation in support of the audit process.</p><p>-Maintaining and monitoring a tax compliance calendar to ensure all returns are filed in a timely manner.</p><p>-Ensuring that all necessary tax licenses are up to date.</p><p>-Gathering and preparing necessary documents and liaising with external service providers to prepare all corporate tax and information returns.</p><p>-Consistently monitoring and evaluating the internal processes and guidelines to ensure efficiency and providing recommendations on optimizing and automating the tax function while minimizing tax risks.</p><p>-Assisting with any tax matters associated with enterprise initiatives, business transactions and tax projects.</p><p>-Ensuring that procedural documentation is up-to-date and easily followed.</p><p>-Preparing estimates and monitor tax payments/refunds to assist the Treasury Group with short and long-term cash tax forecasts.</p><p>-Participating in special projects/performing technical research as assigned by management.</p><p>-Staying up to date on developments in Canadian tax law that impact the company.</p><p>-Creation of internal audit queries that will ensure all customers are setup accordingly.</p><p>-Other related duties as required or assigned.</p>
<p>We are looking for a dynamic Talent Acquisition Specialist to join our team in Toronto, Ontario. In this role, you will play a key part in driving our company's success by attracting and securing top talent, while promoting our core values of passion, teamwork, integrity, accountability, and innovation. Your expertise in recruitment strategies and dedication to creating a seamless candidate experience will help us build a sustainable and adaptable organization.</p><p><br></p><p>About Us</p><p>We are a fast-growing global furniture design and manufacturing company, dedicated to creating beautiful, high-quality products for customers worldwide. Guided by our core values of <strong>Passion, Teamwork, Integrity, Accountability, and Innovation</strong>, we’re committed to building a sustainable, adaptable, and customer-responsive business.</p><p>We are looking for a <strong>Talent Acquisition Specialist</strong> to join our People & Culture team. This role is critical to driving growth by attracting, engaging, and hiring the best talent across North America and international markets.</p><p><br></p><p>Job Summary</p><p>As a Talent Acquisition Specialist, you will take ownership of the full recruitment cycle, from sourcing and outreach to placement, while ensuring a positive candidate experience. You’ll design and execute creative recruitment strategies, manage multiple concurrent roles, and build talent pipelines that support both immediate hiring needs and long-term workforce planning. You’ll also collaborate closely with HR and cross-functional teams to strengthen culture and enhance the employee experience.</p><p><br></p><p>Key Responsibilities</p><p><strong>Recruitment & Talent Acquisition</strong></p><ul><li>Develop and implement tailored recruitment strategies to meet evolving business needs.</li><li>Manage the full recruitment cycle, ensuring a seamless and professional candidate experience.</li><li>Conduct interviews and assess candidates for skills, cultural fit, and alignment with company values.</li><li>Leverage multiple channels (LinkedIn Recruiter, networking, referrals, job portals, social media) to source top-tier talent.</li><li>Build and maintain proactive talent pipelines for future hiring needs.</li><li>Partner with external recruitment agencies, including overseas partners, to support international hiring.</li><li>Source and recruit for diverse roles across Canada, the U.S., and select international markets.</li><li>Stay informed on legal hiring requirements across regions to ensure compliance.</li><li>Manage multiple high-priority roles simultaneously while maintaining efficiency and timeliness.</li><li>Utilize and maintain the Applicant Tracking System (<strong>BambooHR Talent Portal</strong>).</li></ul><p><strong>HR & Cross-Functional Support</strong></p><ul><li>Share market intelligence and innovative recruitment strategies with internal teams.</li><li>Collaborate with the HR Generalist to support day-to-day HR operations.</li><li>Support corporate culture through team-building and engagement initiatives.</li><li>Manage the Careers inbox and maintain applicant tracking records.</li><li>Assist with additional HR-related projects as assigned by leadership.</li></ul>
<p>Our client, a private investment office is seeking a highly organized and discreet Director of Family Office Operations to oversee personal financial management, administration, and legacy planning for its principals. This role requires exceptional financial acumen, integrity, and the ability to manage complex affairs with professionalism and care.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee personal financial strategy, including budgeting, cash flow, and investment performance reporting.</li><li>Coordinate with tax, legal, and accounting advisors to ensure compliance and optimize outcomes.</li><li>Manage personal administration, contracts, and confidential records.</li><li>Support estate, trust, and philanthropic planning initiatives.</li><li>Evaluate and report on investment opportunities and performance.</li><li>Serve as the trusted liaison among principals and external advisors.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Etobicoke, Ontario. In this long-term contract position, you will play a pivotal role in managing outstanding accounts and ensuring timely payments from clients across a global customer base. If you thrive in a fast-paced environment and excel in resolving payment issues, this role offers an excellent opportunity to showcase your expertise.<br><br>Responsibilities:<br>• Manage accounts with overdue balances, ranging from 30 to 365 days past due, ensuring timely follow-up and resolution.<br>• Conduct manual outbound calls to clients to discuss payment arrangements and address outstanding invoices.<br>• Collaborate with global customers, primarily focusing on accounts in specific regions, to recover outstanding payments.<br>• Analyze customer accounts and payment histories to determine effective collection strategies.<br>• Utilize JD Edwards EnterpriseOne to track, update, and maintain accurate records of collections activities.<br>• Provide training and guidance to team members on collection processes and system usage as needed.<br>• Address customer inquiries and disputes regarding payments, delivering exceptional customer service.<br>• Ensure compliance with company policies and legal regulations throughout the collections process.<br>• Prepare regular reports on collection activities, progress, and challenges for management review.<br>• Work closely with internal teams to resolve discrepancies and improve collection operations.
<p>We’re hiring a <strong>Senior Financial Analyst</strong> in Scarborough, Ontario!</p><p>If you’re ready to use your expertise in financial planning, cost accounting, and operational efficiency to support a dynamic manufacturing environment, this role might be for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare budgets, forecasts, and variance analyses for strategic planning.</li><li>Partner with manufacturing teams to analyze costs, key metrics, and performance indicators.</li><li>Oversee physical inventory counts and maintain accuracy through a cycle count program.</li><li>Ensure compliance with financial reporting standards and legal regulations.</li><li>Maintain and reconcile accounts, including prepaid expenses, accrued liabilities, and depreciation.</li><li>Provide analysis to drive business initiatives and collaborate to improve efficiency.</li><li>Mentor junior team members and foster growth.</li><li>Identify and implement process improvements in the finance function.</li></ul><p><br></p>
<p>Corporate Controller</p><p>Location: Vancouver, BC (hybrid option available)</p><p>Industry: Publicly Listed Company</p><p><br></p><p>Our client, a publicly traded organization with a strong growth trajectory, is seeking a Corporate Controller to join their finance leadership team. This is an excellent opportunity for a technically strong accounting professional who thrives in a fast-paced, audit-focused environment and enjoys leading a small team while maintaining hands-on involvement in complex financial reporting.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Oversee the preparation and review of monthly and quarterly financial working papers for approximately 10 legal entities, ensuring accuracy and compliance with USGAAP and company policies.</li><li>Lead and mentor a team of three intermediate accountants, providing guidance across areas such as bank reconciliations, accounts receivable, tax compliance (including mid-month withholding tax), credit card reconciliations, and other ad-hoc projects.</li><li>Take ownership of balance sheet reviews, ensuring integrity and completeness across all entities.</li><li>Support income tax compliance and assist with coordinating external tax filings and related schedules.</li><li>Manage the internal audit process and liaise with external auditors during the annual audit cycle.</li><li>Drive continuous improvement through systems migrations and process enhancements, ensuring accounting systems and internal controls are up to date and efficient.</li><li>Collaborate cross-functionally to support business initiatives, system changes, and reporting improvements.</li></ul>
<p>Nous sommes actuellement à la recherche d’un <strong>Partenaire d’affaires en ressources humaines (HRBP)</strong> motivé et expérimenté pour soutenir les activités de notre client situé dans la ville de Québec. Ce poste, basé à 100 % sur site, joue un rôle essentiel dans la mise en œuvre des stratégies RH, le soutien à la planification de la main-d’œuvre et le renforcement de la culture organisationnelle au sein d’un environnement syndiqué dynamique.</p><p>En tant que partenaire stratégique RH, vous collaborerez étroitement avec la direction du site pour mettre en œuvre des pratiques RH exemplaires axées sur l'engagement des employés, les relations de travail, la gestion de la performance, la santé et sécurité au travail, ainsi que l'amélioration continue des opérations RH.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Gérer l’ensemble du processus de recrutement afin d’assurer des niveaux de dotation adéquats.</li><li>Maintenir des dossiers employés exacts et à jour dans le SIRH (Workday), en assurant la conformité aux exigences légales et aux politiques internes.</li><li>Veiller à l’intégrité des données RH et soutenir les processus de reporting.</li><li>S'assurer du respect des conventions collectives et agir comme personne-ressource pour les griefs et les processus d’arbitrage.</li><li>Mener des enquêtes internes et conseiller la direction en matière de mesures disciplinaires, si nécessaire.</li><li>Assurer le respect des protocoles de santé et sécurité, et contribuer à l'amélioration continue des pratiques en la matière.</li><li>Travailler avec les équipes de direction pour favoriser une culture de travail positive et renforcer l’engagement des employés.</li><li>Accompagner les gestionnaires dans la définition des objectifs, les évaluations de performance et les plans de développement des employés.</li><li>Coordonner l’intégration des nouveaux employés, les formations en sécurité, ainsi que les programmes de développement du leadership.</li></ul>
<p>Nous recherchons un directeur des ressources humaines pour diriger nos initiatives stratégiques en ressources humaines et superviser les opérations. En collaboration avec les équipes de direction, vous jouerez un rôle clé dans la gestion des relations de travail, le développement organisationnel et le soutien au leadership. Ce rôle exige un engagement envers l'excellence opérationnelle et une capacité à voyager environ 20 % du temps.</p><p><br></p><p>Responsabilités:</p><p>• Élaborer et mettre en œuvre des stratégies RH alignées sur les objectifs organisationnels.</p><p>• Superviser le recrutement, les relations avec les employés, ainsi que la gestion des avantages sociaux.</p><p>• Gérer les relations syndicales et négocier des ententes collectives dans un environnement cols bleus.</p><p>• Assurer la conformité aux lois du travail et aux politiques internes.</p><p>• Conseiller les gestionnaires sur les meilleures pratiques en matière de gestion des employés et de développement organisationnel.</p><p>• Diriger les initiatives de planification de la relève et de développement des talents.</p><p>• Accompagner les équipes dans la gestion du changement et le développement de l'engagement des employés.</p><p>• Collaborer avec les parties prenantes pour optimiser les processus RH et les outils technologiques.</p><p>• Surveiller les indicateurs de performance RH pour garantir l'efficacité des opérations.</p><p>• Voyager entre les différents sites pour assurer un soutien opérationnel et stratégique.</p>
<p>Nous recherchons un directeur des finances pour rejoindre une entreprise bien établie dans le domaine de la distribution et des services à Pointe Claire. Ce rôle clé consiste à agir en tant que bras droit du président, en supervisant divers aspects financiers et opérationnels de l'organisation. Il s'agit d'une opportunité exceptionnelle pour une personne expérimentée souhaitant évoluer dans un environnement dynamique et collaboratif.</p><p><br></p><p>Responsabilités:</p><p>• Superviser les fonctions comptables opérationnelles, incluant la gestion des comptes payables, recevables et de la paie.</p><p>• Élaborer et suivre les budgets, tout en produisant des états financiers privés et détaillés.</p><p>• Participer activement aux comités de gestion, de technologie de l'information et d'opérations.</p><p>• Diriger des projets visant à optimiser la rentabilité des centres de distribution.</p><p>• Encadrer et superviser une équipe importante, en favorisant l'excellence et la collaboration.</p><p>• Mettre en œuvre des stratégies pour améliorer les systèmes comptables à haut volume.</p><p>• Assurer la fonction crédit et collection avec rigueur et efficacité.</p><p>• Collaborer étroitement avec le président pour établir des priorités stratégiques et opérationnelles.</p><p>• Maintenir un haut niveau de confidentialité et de professionnalisme dans la gestion des informations financières.</p><p>• Identifier et proposer des opportunités d'amélioration continue dans les processus financiers.</p>
<p>Robert Half is partnered with a distinguished and an esteemed organization in<strong> Hamilton, Ontario.</strong></p><p><br></p><p>They are currently seeking an experienced Litigator with expertise in <strong>corporate/commercial litigation</strong>.</p><p><br></p><p>This is a full-time and permanent position, an ideal opportunity for someone who is seeking mentorship in a busy practice. <em>On-site presence is required with some flexibility.</em></p>
<p>Are you a safety-minded professional with a passion for supporting crews in fast-paced construction environments? Our client, a leading international organization within the construction and industrial sector, is looking to add an experienced Health and Safety Officer to their growing team in the Lower Mainland. This is a great opportunity to join a company that values safety, quality, and long-term career growth.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Promote and enforce site safety policies, procedures, and compliance with WorkSafeBC regulations.</li><li>Conduct regular site inspections, hazard assessments, and toolbox talks.</li><li>Investigate and document incidents, near-misses, and corrective actions.</li><li>Maintain accurate and detailed safety records and reporting.</li><li>Provide coaching and training to staff and subcontractors on safe work practices.</li><li>Collaborate with site supervisors, project managers, and senior leadership to ensure a culture of safety is upheld across all projects.</li></ul>
<p>We are searching for experienced Administrative Coordinators for our client, a non-profit organization for construction, based in New Westminster. In the role of Health & Safety Coordinator, you will be responsible for supporting the administrative function of the Health & Safety department and the Advisory Committee. No two days are the same in this fast paced, high volume role, requiring a highly organized individual who has a keen interest in learning new things, communicating with a variety of individuals, and understands the importance of Safety withing Construction.</p><p><br></p><p>The main duties of this person are:</p><p>• Manage the Director’s calendar, including scheduling meetings, appointments, and reminders.</p><p>• Draft emails, memos, and other communications on behalf of the Director; respond to stakeholder inquiries related to safety and OH& S programs.</p><p>• Conduct regulatory reviews and prepare reports for industry groups as needed.</p><p>• Contribute to social media and publications promoting safety services; update Health & Safety content and industry resources on the website.</p><p>• Assist with planning annual Safety Conference and represent the organization at industry events.</p><p>• Maintain accurate records, templates, photos, and reports using the document management system.</p><p>• Ensure proper recordkeeping across all applicable databases and programs.</p><p>• Provide general administrative support to the Health & Safety team as directed by the Director.</p><p>• Coordinate committee activities by scheduling meetings, preparing agendas, documenting minutes and action items, and responding to member and stakeholder inquiries.</p><p>• Support project work by developing documentation and industry resources, and compiling statistics and progress reports for monthly or ad hoc presentations to the committees.</p><p>• Co-lead the Occupational Health & Safety (OH& S) program alongside the Director, including active participation in the JOHS Committee, internal safety initiatives, and COR audit responsibilities to maintain certification.</p><p>• Maintain compliance by updating OH& S documents in line with regulatory changes, liaising with WorkSafeBC as needed, and reporting safety statistics and progress to Executives.</p><p><br></p><p><br></p>
• Lead the IT compliance and audit function, setting strategy and ensuring alignment with business and regulatory requirements.<br>• Oversee and respond to internal and external IT audit findings, including drafting and coordinating management responses.<br>• Develop, implement, and maintain compliance frameworks, policies, and procedures.<br>• Partner with internal teams and external auditors to facilitate successful IT audits and regulatory examinations.<br>• Establish and track compliance metrics, dashboards, and reporting to measure program effectiveness and highlight areas of improvement.<br>• Drive remediation efforts and ensure timely closure of audit findings and risk issues.<br>• Advise leadership on compliance risks, gaps, and mitigation strategies.<br>• Serve as a trusted advisor to technology, cybersecurity, and business leadership on audit and compliance matters.<br>Qualifications<br>• 10–15 years of experience in IT compliance, audit, or risk management functions.<br>• Strong background in IT audits, compliance oversight, and audit program management.<br>• Proven experience responding to audit findings and writing management responses.<br>• Demonstrated ability to lead or establish a compliance/audit function or program.<br>• Experience in developing and reporting compliance metrics to executives and stakeholders.<br>• Preferably experience with a Big Four audit or consulting firm (audit, risk, or advisory practice).<br>• Excellent written and verbal communication skills, with the ability to translate technical issues into business terms.<br>• Strong organizational, leadership, and stakeholder management skills.<br>• Experience in frameworks like NIST, ISO, ITSM, etc. <br>Preferred Certifications<br>• Certified Information Systems Auditor (CISA)<br>• Certified Information Security Manager (CISM)<br>• Certified Information Systems Security detail oriented (CISSP)<br>• Other relevant compliance, risk, or audit certifications
We are looking for an experienced ERP Compliance & Security Officer to join our team in Ottawa, Ontario. In this role, you will play a pivotal part in managing and optimizing the security protocols and compliance measures of our Oracle Fusion Cloud environment. This is an excellent opportunity for a bilingual individual to contribute to both the implementation and sustainability of a critical system within a non-profit organization.<br><br>Responsibilities:<br>• Lead the final stages of Oracle Fusion Cloud deployment, ensuring a smooth transition to operational sustainment.<br>• Design and monitor security roles and responsibilities to uphold the Principle of Least Privilege across the Oracle platform.<br>• Conduct conflict analysis and implement controls to address segregation of duties (SoD) and sensitive access (SA) concerns.<br>• Develop and maintain robust governance strategies for authentication, authorization, and licensing optimization.<br>• Collaborate with internal teams to align system security policies with audit and regulatory standards.<br>• Perform detailed documentation and testing to finalize system configurations.<br>• Monitor and manage risk within the Oracle Risk Management Cloud module, ensuring internal controls meet compliance requirements.<br>• Provide ongoing support and enhancements to the ERP system, focusing on both technical and functional improvements.<br>• Train and guide team members on ERP security protocols and compliance measures.<br>• Optimize entitlement management to ensure cost-effective license usage.
<p>We’re seeking a dynamic and experienced <strong>EHS Manager</strong> to lead Environmental, Health & Safety initiatives across our manufacturing operations in Canada. This is a <strong>multi-site leadership role</strong> responsible for driving strategic alignment, continuous improvement, and a culture of Zero Harm across the organization.</p><p>As the senior EHS leader, you’ll own the company-wide EHS Management System, ensuring compliance, consistency, and operational excellence. You’ll coach leaders, harmonize best practices, and build a proactive safety culture where people and performance thrive together.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Strategy, Systems & Governance</strong></p><ul><li>Lead and continuously enhance the EHS Management System to meet IMS and ISO 45001/14001 standards.</li><li>Standardize and harmonize EHS policies, procedures, and KPIs across multiple sites.</li><li>Drive strategic planning, performance reporting, and leadership engagement in EHS initiatives.</li></ul><p><strong>Compliance & Risk Management</strong></p><ul><li>Ensure full compliance with Ontario and Canadian EHS regulations.</li><li>Lead hazard identification, risk assessments, and control verification.</li><li>Oversee third-party certifications and audits, ensuring timely closure of findings.</li></ul><p><strong>Program Implementation & Continuous Improvement</strong></p><ul><li>Implement and sustain key EHS programs (LOTO, machine safeguarding, contractor control, ergonomics, hazardous energy, WHMIS, environmental controls, and emergency response).</li><li>Champion a culture of Zero Harm—driving engagement, learning, and accountability across teams.</li><li>Partner cross-functionally to integrate product and process safety learnings.</li></ul><p><strong>Leadership & Culture</strong></p><ul><li>Lead, mentor, and develop a network of EHS professionals and champions across multiple locations.</li><li>Coach operational leaders to embed safety ownership into daily routines.</li><li>Lead root cause investigations and corrective/preventive actions with precision and transparency.</li></ul><p><strong>Metrics & Reporting</strong></p><ul><li>Establish and monitor key EHS KPIs, including TRIR/LTIR, risk assessment completion, and audit performance.</li><li>Present performance insights to leadership and support data-driven decision-making.</li></ul>
