<p>Nous recherchons un spécialiste de la collection pour un poste à long terme chez notre client, situé à Montréal. Ce rôle est essentiel pour garantir une gestion efficace des comptes clients et le recouvrement des paiements en souffrance. Le candidat idéal saura maintenir des relations solides avec les clients tout en atteignant les objectifs de recouvrement.</p><p><br></p><p>Responsabilités:</p><p>• Gérer les comptes clients afin d'assurer le paiement rapide des factures en attente.</p><p>• Négocier des plans de paiement adaptés tout en préservant de bonnes relations avec les clients.</p><p>• Analyser et résoudre les écarts de facturation en collaboration avec les équipes internes.</p><p>• Mettre en œuvre des processus de recouvrement efficaces pour réduire les comptes en souffrance.</p><p>• Maintenir des enregistrements précis et à jour des transactions et communications avec les clients.</p><p>• Surveiller et évaluer régulièrement les comptes pour identifier les risques de non-paiement.</p><p>• Fournir des rapports détaillés sur l'état des recouvrements aux parties prenantes.</p><p>• Utiliser les logiciels de comptabilité et CRM pour optimiser les opérations de recouvrement.</p><p>• Collaborer avec les équipes financières pour améliorer les processus de paiement.</p><p>• Garantir le respect des politiques et réglementations en matière de recouvrement.</p>
<p>Nous recherchons un commis aux comptes clients pour rejoindre l'équipe de notre client dans la ville de Saint-Laurent. Le candidat idéal sera responsable de la gestion des factures liées aux projets, de l'ouverture de nouveaux comptes clients, et de la supervision de divers aspects des comptes clients. Ce poste offre une opportunité de travailler dans un environnement dynamique, d'abord sur place pendant trois mois, puis en mode hybride.</p><p><br></p><p>Responsabilités:</p><p>• Gérer l'émission et le suivi des factures pour des projets spécifiques.</p><p>• Effectuer l'ouverture de nouveaux comptes clients en assurant une vérification rigoureuse.</p><p>• Réaliser des vérifications de crédit pour les nouveaux clients.</p><p>• Préparer et analyser les rapports d'ancienneté des comptes.</p><p>• Assurer la gestion et le suivi des recouvrements pour les comptes en souffrance.</p><p>• Maintenir des relations professionnelles avec les clients pour garantir des paiements en temps opportun.</p><p>• Collaborer avec les autres départements pour résoudre les écarts ou différends sur les factures.</p><p>• Participer à l'amélioration continue des processus de gestion des comptes clients.</p><p>• Travailler efficacement sous pression dans un environnement à volume élevé.</p>
<p>We are looking for an analytical, detail-oriented professional to join a growing organization as an Accounts Receivable & Cash Application Specialist. This is a great opportunity for someone who enjoys problem-solving, collaborating with a supportive team, and contributing to streamlined financial operations in a dynamic environment. If you’re looking for a role with variety, impact, and room to grow, this could be an excellent next step.</p><p><br></p><p><strong>What You Will Do</strong></p><p>In this role, you’ll support the accuracy and integrity of our financial data by managing day-to-day cash application and AR tasks, while helping improve processes across the department.</p><p><br></p><p><strong>Core Responsibilities:</strong></p><ul><li>Record daily incoming payments (cheques, EFTs, credit cards, e-transfers, etc.) to maintain accurate AR balances</li><li>Troubleshoot and resolve payment discrepancies, including completing account reconciliations</li><li>Process electronic transfers, refunds, and credit card transactions</li><li>Correct posting errors and apply deposits or prepayments appropriately</li><li>Prepare daily deposit summaries for internal review</li><li>Monitor shared AR inboxes and respond to inquiries in a timely, professional manner</li><li>Complete vendor onboarding documentation and direct deposit setup forms</li><li>Prepare monthly aging reports for key accounts and maintain updated notes</li><li>Partner with the AR/Cash Application team and leadership to refine workflows and recommend process improvements</li><li>Provide backup support to teammates when needed</li><li>Assist with other accounting tasks or special projects as assigned</li></ul><p><br></p><p><br></p>
<p>Are you ready to step into a fast-paced, growing manufacturing organization located in the Fraser Valley? Our client is looking for an experienced Accounts Receivable Clerk to join their collaborative finance team at their Langley head office. Please note this is an in office position - 5 days/week.</p><p><br></p><p>As the Accounts Receivable Clerk, you’ll be key in managing the full life cycle of accounts receivable for a group of companies. Reporting to the Director of Finance & Administration, your adaptability, attention to detail, and strong organizational skills will help keep processes running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Create invoices in strict alignment with company policies</p><p>• Post and process cash receipts efficiently</p><p>• Review and process customer credit applications</p><p>• Conduct credit and collection calls with professionalism</p><p>• Reconcile customer accounts and resolve discrepancies</p><p>• Respond to customer inquiries</p><p>• Provide back up to the Accounts Payable Clerk</p><p><br></p><p>.</p>
<p><br></p><p>The AR/Collections Specialist is responsible for managing the credit risk and collection activities for assigned accounts. This role ensures timely payment of outstanding invoices, maintains accurate records, and provides exceptional customer service in both English and French. The ideal candidate will have strong communication skills, attention to detail, and the ability to work in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and analyze credit applications and financial data to determine creditworthiness.</li><li>Set and monitor credit limits in accordance with company policies.</li><li>Contact customers regarding overdue accounts via phone, email, and written correspondence.</li><li>Negotiate payment arrangements and resolve disputes professionally.</li><li>Monitor aging reports and escalate high-risk accounts as needed.</li><li>Provide support to customers in both English and French</li><li>Respond promptly to inquiries regarding invoices, payments, and account status.</li><li>Maintain accurate records of collection activities and account status.</li><li>Prepare regular reports on collections performance and outstanding balances.</li><li>Ensure compliance with company policies and relevant regulations.</li></ul><p><br></p><p><br></p>
<p>Are you passionate about managing receivables and building strong client relationships? Our agency is seeking an experienced Collections Specialist to join a large, well-established manufacturing organization in Canada. If you have a keen eye for detail, excellent communication skills, and thrive in a fast-paced, high-volume environment, we want to hear from you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the full collections cycle for a portfolio of customer accounts, ensuring timely payments and minimizing delinquency.</li><li>Communicate with customers via phone, email, and written correspondence to resolve outstanding invoices and payment disputes.</li><li>Coordinate internally with sales, customer service, and finance to investigate and resolve account issues.</li><li>Monitor aging reports, identify delinquent accounts, and escalate unresolved matters as appropriate.</li><li>Prepare and maintain accurate documentation of collection activities and status updates in the ERP system.</li><li>Recommend process improvements with the goal of optimizing cash flow and reducing days sales outstanding (DSO).</li><li>Ensure compliance with all relevant laws and regulations regarding collections and credit management.</li></ul><p><br></p>
<p>Our client in Mississauga is seeking a highly organized and detail-oriented <strong>Accounts Receivable Clerk</strong> to join their team. In this role, you’ll be responsible for managing collections, reconciling customer accounts, and addressing billing discrepancies, with a primary focus on large chain accounts. This position is perfect for a professional with strong organizational skills, problem-solving abilities, and a commitment to delivering exceptional customer service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Payment Processing & Collections:</strong></p><ul><li>Accurately process and apply customer payments in the system.</li><li>Manage collections and follow up on outstanding balances with large chain accounts, ensuring timely resolution.</li></ul><p><strong>Invoicing & Dispute Resolution:</strong></p><ul><li>Handle invoicing and customer communication through online portals, ensuring professional and effective interactions.</li><li>Investigate and resolve billing discrepancies efficiently to maintain customer satisfaction.</li></ul><p><strong>Account Reconciliation:</strong></p><ul><li>Reconcile and clear deductions from customer accounts, ensuring accurate financial records.</li><li>Perform detailed account reconciliations to identify and resolve inconsistencies.</li></ul><p><strong>Customer Communication:</strong></p><ul><li>Serve as the point of contact for customers to address payment-related concerns and inquiries.</li><li>Build and maintain strong customer relationships through professional, clear, and effective communication.</li></ul><p><strong>Record-Keeping & Accuracy:</strong></p><ul><li>Maintain accurate records of all transactions, reconciliations, and account activities.</li><li>Ensure adherence to company policies and procedures in all accounts receivable functions.</li></ul><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Markham, Ontario. In this long-term contract role, you will play a crucial part in managing customer accounts, ensuring accurate billing, and maintaining positive relationships with clients in the utilities and infrastructure sector. The position offers an opportunity to work both in-office and remotely after an initial training period.<br><br>Responsibilities:<br>• Conduct outreach to residential and commercial customers to verify billing information and ensure payment compliance.<br>• Manage and update customer accounts to reflect accurate information and payment statuses.<br>• Utilize accounting software systems to generate and attach reports to customer profiles.<br>• Handle inbound calls professionally, providing clear and helpful information regarding billing and account inquiries.<br>• Collaborate with internal teams to resolve discrepancies and streamline processes.<br>• Analyze and interpret data from various systems to identify outstanding payments and address issues effectively.<br>• Support claim administration processes to ensure timely resolution and adherence to company standards.<br>• Navigate complex customer scenarios, including franchise and corporate-owned accounts, to verify payment responsibility.<br>• Assist in simplifying invoice processes for better customer understanding and compliance.<br>• Maintain detailed records of interactions and account updates to ensure accuracy and accountability.
