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24 résultats pour les emplois de Client Services Representative

Customer Service Representative
  • Thornhill, ON
  • remote
  • Contractuel / temporaire à permanent
  • 17.10 - 19.80 CAD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This is a Contract to permanent position, offering an excellent opportunity for growth and development while contributing to a dynamic organization in the service industry. The role requires exceptional communication skills and the ability to handle multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare various forms and correspondence related to claims files, including letters to members, third-party reports, and consent forms for police report requests.<br>• Process payments for claim-related expenses such as appraisal fees, glass invoices, and police report charges.<br>• Assist the Total Loss team by managing and dispatching Proof of Loss documents to facilitate settlements.<br>• Request official reports, including police and fire incident documents, to support claims investigations.<br>• Handle the dispatch of Property Damage claim files to legal representatives as required.<br>• Organize, sort, and distribute incoming correspondence efficiently.<br>• Make outbound calls to members to collect First Notice of Loss details for claims reported after hours or online.<br>• Respond to inbound calls and direct callers to the appropriate departments based on their needs.<br>• Provide exceptional support and assistance to ensure smooth operations within the claims process.
  • 2026-01-16T19:28:57Z
Sr Member Services Assistant - Pension & Benefits
  • Toronto, ON
  • onsite
  • Permanent
  • 78000.00 - 81000.00 CAD / Yearly
  • <p>Robert Half is pleased to present an exceptional opportunity for a Senior Member Services Representative to join our North York client, a Benefits and Pensions Administration Service.</p><p><strong>Your Role</strong></p><p> As a Senior Member Services Representative, you will serve as an expert resource for members, resolving both routine and complex inquiries related to pension and benefits. You will also mentor junior staff and help shape the service delivery approach.</p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver outstanding member service via phone, and email communication with empathy, accuracy, and efficiency.</li><li>Guide members through administrative processes such as enrollment, retirement applications, and plan education.</li><li>Prepare and issue member documentation, ensuring timely and accurate information.</li><li>Participate in member seminars, individual consultations, and union meetings.</li><li>Review member updates and documentation for accuracy; coordinate pension payment instructions with custodians.</li><li>Reconcile monthly and yearly pension payments in all forms.</li><li>Coach and support junior representatives to uphold service standards.</li><li>Identify and implement opportunities to enhance processes and member satisfaction.</li></ul><p><br></p>
  • 2026-01-15T17:38:38Z
Inside Sales Representative
  • Surrey, BC
  • onsite
  • Permanent
  • 65000.00 - 70000.00 CAD / Yearly
  • <p>Our client is a well-established, privately held organization operating within the wholesale/import and distribution space. Known for long-term stability, strong internal culture, and continued growth, they are seeking an Inside Sales Coordinator to support their sales and account management team.</p><p><br></p><p>This is an excellent opportunity for someone who enjoys being at the center of sales operations, supporting customers, coordinating orders, and working closely with internal stakeholders to ensure a seamless client experience.</p><p><br></p><p><strong>The Opportunity</strong></p><p>Reporting to the Sales Leadership team, the Inside Sales Coordinator will play a key role in supporting national accounts, managing order flow, and assisting with day-to-day sales operations. While primarily office-based, the role includes meaningful interaction with customers and internal teams and offers exposure to account management and sales growth initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support the sales team with order entry, pricing, product availability, and customer inquiries</li><li>Act as a primary point of contact for assigned accounts, ensuring timely and accurate communication</li><li>Coordinate closely with operations, logistics, and inventory teams to support order fulfillment</li><li>Assist with sales reporting, account documentation, and CRM updates</li><li>Help prepare quotes, sales materials, and internal documentation</li><li>Contribute to continuous improvement of internal sales processes and customer experience</li></ul><p><br></p><p><br></p>
  • 2026-01-15T21:34:02Z
Receptionist
  • Etobicoke, ON
  • onsite
  • Permanent
  • 55000.00 - 60000.00 CAD / Yearly
  • <p><strong>Overview</strong></p><p> Our client in Toronto is seeking a Receptionist to join their dynamic People and Culture team. The Receptionist plays an essential role as the first point of contact for all visitors and callers. This position supports office administration through various clerical duties, including coordinating office activities, greeting and assisting visitors, managing inbound telephone calls, scheduling appointments, and processing mail and couriers. Additionally, the Receptionist supports the People & Culture department with corporate and community initiatives.</p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and maintain the office environment: set up coffee and snack bar, organize meeting rooms, and ensure all areas are tidy and presentable</li><li>Greet and assist employees and guests, ensuring a welcoming and professional experience</li><li>Manage incoming phone calls and direct callers as needed</li><li>Provide guest services including beverage service, coat check, and welcoming walk-in visitors</li><li>Support meetings for executive staff: room set up, food and beverage service, and clean up</li><li>Manage office access systems including FOB and parking transponder activation</li><li>Process and distribute incoming and outgoing mail and courier packages</li><li>Track office inventory and reorder supplies within budget parameters</li><li>Scan invoices and create purchase orders for corporate departments</li><li>Support special projects related to corporate events and community engagement, including research, communications, administration, and coordination</li><li>Assist with implementation of office layout changes and ensure reception area coverage at all times</li><li>Maintain office security and follow safety procedures</li><li>Assist the People & Culture team as required</li><li>Contribute to streamlining reception functions and cost-saving initiatives</li></ul>
  • 2026-01-30T03:08:37Z
Branch Manager
  • Langley Township, BC
  • onsite
  • Permanent
  • 80000.00 - 100000.00 CAD / Yearly
  • <p>We are partnering with a well-established, nationally recognized consumer services organization to identify their next Growth & Operations Leader for the Vancouver and Lower Mainland market.</p><p><br></p><p>This is a senior leadership opportunity for someone who enjoys building, scaling, and leading high-performing sales and service teams while expanding customer reach and operational excellence across a defined territory.</p><p><br></p><p><strong>The Opportunity</strong></p><p>In this role, you will lead a mature regional operation while driving growth through customer acquisition, service expansion, and geographic reach. The business has a long-standing reputation in the Lower Mainland and is known for doing the right thing for its customers and its people.</p><p><br></p><p>This position offers visibility, autonomy, and the opportunity to make a measurable impact within a growth-focused national organization.</p><p><br></p><p><br></p>
  • 2026-01-06T19:43:57Z
Financial Analyst
  • Acheson, AB
  • onsite
  • Permanent
  • 90000.00 - 110000.00 CAD / Yearly
  • <p>We are assisting a client to hire a Senior Financial Analyst to join their team here in the Edmonton region. In this role, you will provide critical financial insights and support to the sales team, streamline financing solutions, and maintain system effectiveness. This position offers an exciting opportunity to collaborate with sales teams, customers, and financial institutions while contributing to the development of tools and processes that drive business success.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver Insightful Financial Reporting<strong>:</strong> Prepare comprehensive monthly reports analyzing sales performance, budget variances, and forecast accuracy to support strategic decision-making.</li><li>Support Sales Forecasting & Collections: Partner with sales teams to provide accurate sales forecasts and assist in managing accounts receivable collections.</li><li>Drive Financing Initiatives: Lead the coordination of financing applications, contract development, and presentation materials to enhance sales enablement and customer financing options.</li><li>Optimize Sales Tools & Training: Ensure internal sales tools are fully functional and user-friendly; deliver training sessions and develop user guides to maximize adoption and efficiency.</li><li>Present Strategic Sales Insights<strong>:</strong> Develop and present quarterly sales KPI dashboards and forecasting updates to senior leadership and sales management.</li><li>Ensure Accurate Revenue Recognition: Oversee revenue recognition, including the review of quotes and cost analysis worksheets.</li><li>Collaborate with Financial Partners<strong>:</strong> Work closely with financial institutions to identify and implement competitive financing solutions tailored to customer needs.</li><li>Provide Financial Advisory to Sales: Respond to inquiries from the sales team regarding foreign exchange, interest rates, and financing policies, ensuring clarity and compliance.</li><li>Manage Contractual Agreements: Draft and revise rental and financing contracts, including rent-to-own agreements and other customized financial arrangements.</li><li>Educate on Financing Programs: Conduct informative sessions for sales representatives on available financing and leasing programs to enhance customer engagement and deal structuring.</li></ul><p><br></p>
  • 2026-01-16T15:08:49Z
Service à la clientèle
  • Ville Saint-laurent, QC
  • onsite
  • Permanent
  • 50000.00 - 55000.00 CAD / Yearly
  • <p>Nous recherchons un représentant du service à la clientèle dynamique et orienté vers les résultats pour rejoindre l'équipe de notre client à Ville Saint-Laurent. Vous serez un point de contact clé pour nos clients, assurant une communication efficace et un excellent service. Ce rôle offre une opportunité de contribuer directement à la satisfaction client et à la croissance de l'entreprise.</p><p><br></p><p>Responsabilités:</p><p>• Répondre aux demandes des clients et rediriger les informations pertinentes vers les services ou vendeurs appropriés.</p><p>• Passer des appels sortants pour identifier et créer des opportunités de ventes.</p><p>• Documenter et suivre les interactions avec les clients afin de garantir une communication fluide et un suivi efficace.</p><p>• Effectuer le suivi des prospects et enregistrer les résultats des initiatives de vente.</p><p>• Accomplir diverses tâches administratives et de soutien selon les besoins.</p><p>• Assurer un service rapide et précis tout en respectant les priorités et les délais.</p><p>• Collaborer avec les équipes internes pour résoudre les problèmes et répondre aux besoins des clients.</p><p>• Maintenir une connaissance à jour des produits et services pour mieux répondre aux questions des clients.</p>
  • 2026-01-26T17:08:42Z
Customer Experience Specialist
  • Markham, ON
  • onsite
  • Permanent
  • 55000.00 - 65000.00 CAD / Yearly
  • We are looking for a success-driven Customer Experience Specialist to join our team in Markham, Ontario. This role requires a dedicated, detail-oriented individual who excels in building positive relationships with clients and ensuring smooth order and data management processes. You will play a key part in supporting our wholesale distribution operations by delivering exceptional service and maintaining operational efficiency.<br><br>Responsibilities:<br>• Accurately process customer orders and manage data entry tasks to ensure seamless operations.<br>• Address client inquiries and resolve any issues with attention to detail and efficiency.<br>• Utilize Matrix software and other tools to track and manage order fulfillment processes.<br>• Collaborate with team members to maintain a positive and productive office environment.<br>• Monitor and ensure the accuracy of customer records and documentation.<br>• Support the finance team by adhering to company policies for vacation and sick day tracking.<br>• Coordinate with clients and internal departments to ensure timely delivery of products.<br>• Demonstrate flexibility and adaptability, including occasional coverage for appointments during work hours.<br>• Promote a detail-oriented and friendly approach to customer interactions and team collaboration.<br>• Identify opportunities for internal growth and contribute to the overall success of the company.
  • 2026-01-19T17:53:47Z
Member Services Coordinator
  • Edmonton, AB
  • onsite
  • Permanent
  • 85000.00 - 105000.00 CAD / Yearly
  • <p>Our valued client is looking to add a skilled Coordinator to oversee the transportation services that support dairy producers and industry partners in Alberta. This role involves managing the coordination of raw milk transportation, addressing milk quality concerns, and ensuring clear and attentive communication with stakeholders. The successful candidate will demonstrate exceptional organizational skills and a strong ability to collaborate across various levels of the dairy industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Manage and coordinate the transportation of raw milk, including inter-provincial movement and hauling logistics.</li><li>Develop and implement transportation policies that align with industry standards and support dairy producers.</li><li>Provide guidance to producers regarding milk quality issues and recommend improvement programs.</li><li>Communicate administrative policies and procedures effectively to dairy producers and industry stakeholders.</li><li>Collaborate with transportation partners to ensure timely and efficient delivery of raw milk.</li><li>Monitor and interpret regulations affecting raw milk transportation and on-farm production.</li><li>Address and resolve logistical challenges related to milk hauling operations.</li><li>Ensure compliance with quality standards and develop initiatives to enhance milk production processes.</li><li>Maintain strong and attentive relationships with industry partners to facilitate smooth operational coordination.</li></ul><p>This is a permanent, full-time, office based role in SW Edmonton. If you are up to a challenge, passionate about the dairy or agriculture industry, and want to be part of an amazing team, apply today!</p>
  • 2026-01-27T22:58:37Z
Agent service à la clientèle
  • Montréal, QC
  • onsite
  • Permanent
  • 50000.00 - 57000.00 CAD / Yearly
  • <p>Nous recherchons un agent service à la clientèle pour rejoindre l'équipe de notre client à Montréal. Ce poste exige une personne dynamique et professionnelle, capable de répondre aux besoins des clients tout en assurant un excellent service. Vous serez responsable de gérer les interactions avec la clientèle et de contribuer à la satisfaction globale des clients.</p><p><br></p><p>Responsabilités:</p><p>• Répondre aux demandes des clients par courriel ou téléphone en fournissant des informations précises sur les produits et services.</p><p>• Traiter les soumissions et opportunités, en veillant à la gestion efficace des commandes.</p><p>• Faciliter les échanges entre les clients, les représentants de ventes, les techniciens et l'équipe de service à la clientèle pour garantir une communication fluide.</p><p>• Conseiller les clients sur les produits et fournir un support après-vente de haute qualité.</p><p>• Donner des formations en ligne aux clients pour optimiser leur utilisation du portail et résoudre les problèmes liés à l'application mobile Nee-Vo.</p><p>• Assurer le suivi des plaintes et veiller à la satisfaction des clients en respectant les délais de réponse.</p><p>• Apporter un soutien aux représentants des ventes dans les différentes régions couvertes.</p><p>• Effectuer diverses tâches administratives et connexes pour soutenir les opérations internes.</p>
  • 2026-01-28T18:48:41Z
Customer Success Specialist
  • Winnipeg, MB
  • onsite
  • Temporaire
  • - CAD / Hourly
  • We are looking for a detail-oriented Customer Success Specialist to join our team in Winnipeg, Manitoba. In this contract position, you will play a key role in ensuring seamless data entry, exceptional customer service, and efficient organizational support. The ideal candidate will bring strong technical skills, a proactive attitude, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Accurately input and manage data using 10-key typing techniques.<br>• Deliver outstanding customer service by responding to inquiries and resolving issues in a timely manner.<br>• Handle email correspondence with professionalism and attention to detail.<br>• Utilize Microsoft Excel and Word to create, update, and maintain documents and spreadsheets.<br>• Organize and maintain files to ensure easy access and retrieval.<br>• Perform basic calculations as needed for data accuracy and reporting.<br>• Scan, sort, and categorize documents for streamlined record-keeping.<br>• Support daily operations by typing and preparing reports or communications as required.
  • 2026-01-30T18:04:15Z
Coordonnateur de services
  • Bromont, ON
  • remote
  • Temporaire
  • 28.00 - 33.00 CAD / Hourly
  • <p>Notre client, une entreprise publique bien établie et financièrement solide, est à la recherche d’un coordonnateur des services du bâtiment pour un mandat contractuel d’au moins un mois, à la suite du départ d’un employé. Le ou la titulaire du poste jouera un rôle clé dans la coordination des opérations quotidiennes liées aux installations, à l’entretien du bâtiment et au soutien logistique interne.</p><p><br></p><p><strong><u>Responsabilités principales:</u></strong></p><p>Coordonner certaines tâches et demandes liées aux réparations et à l’entretien du bâtiment;</p><p>Assurer le suivi de la propreté des lieux et maintenir un contact constant avec le fournisseur de services d’entretien ménager;</p><p>Coordonner les déplacements et réaménagements des employés (bureaux, équipements, espaces);</p><p>Répondre aux demandes de configuration et de mise en place des salles de réunion;</p><p>Adopter une approche terrain / opérationnelle et participer activement aux tâches lorsque requis.</p><p><br></p>
  • 2026-01-22T15:38:40Z
Bilingual Collections Specialist
  • Markham, ON
  • onsite
  • Temporaire
  • 28.00 - 28.00 CAD / Hourly
  • We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
  • 2026-01-12T15:44:29Z
Receptionist
  • Vancouver, BC
  • onsite
  • Temporaire
  • 20.90 - 22.00 CAD / Hourly
  • <p>We are looking for an organized and customer-focused Receptionist to join our team on a long-term (12 month) contract basis in Vancouver, British Columbia. In this role, you will be the first point of contact for guests and callers, ensuring a welcoming and attentive experience. You will also provide vital administrative and office support to maintain smooth daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by addressing inquiries, resolving concerns, and providing accurate information tailored to individual needs.</p><p>• Handle incoming calls with care, directing them to the appropriate team members while ensuring prompt responses.</p><p>• Welcome and assist visitors, couriers, and vendors, creating a positive and attentive first impression.</p><p>• Manage mail and packages by sorting incoming deliveries, preparing outgoing shipments, and coordinating courier services.</p><p>• Maintain office supplies and oversee stock levels, ensuring common areas such as the kitchen and meeting rooms are clean and well-organized.</p><p>• Monitor and release orders for fulfillment, preparing customs documentation when required.</p><p>• Compile and distribute daily and weekly reports, identifying and resolving outstanding orders in collaboration with relevant teams.</p><p>• Administer returns and replacement inquiries, processing refunds and coordinating shipments efficiently.</p><p>• Support internal administrative tasks, including account creation, internal orders, and service reward initiatives.</p><p>• Assist with company-wide projects and initiatives, providing administrative support as needed.</p>
  • 2026-01-30T15:38:43Z
Représentant des comptes
  • Saint-laurent, QC
  • onsite
  • Permanent
  • 80000.00 - 150000.00 CAD / Yearly
  • <p>Vous êtes un professionnel de la vente axé sur les résultats, avec une passion pour le développement de relations clients et une solide connaissance des produits d’assurance collective et de régimes de retraite ? Nous recherchons un <strong>Représentant des comptes</strong> pour rejoindre l’équipe en pleine croissance de notre client, dans le secteur des ventes d’assurance collective et de régimes de retraite.</p><p>Dans ce rôle, vous serez responsable de développer votre propre portefeuille, conclure de nouvelles affaires et proposer des solutions personnalisées adaptées aux besoins uniques de chaque client. Si vous excellez dans un environnement dynamique, orienté client, et que vous avez fait vos preuves dans la vente de services financiers, nous aimerions vous rencontrer !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Identifier et poursuivre de nouvelles opportunités d’affaires dans les secteurs de l’assurance collective et des régimes de retraite</li><li>Comprendre les besoins des clients et proposer des solutions personnalisées</li><li>Rédiger et présenter des propositions convaincantes pour conclure de nouvelles ententes</li><li>Développer et entretenir des relations solides avec les décideurs, courtiers et partenaires</li><li>Se tenir informé(e) des tendances du marché, des changements réglementaires et des innovations produits</li><li>Gérer efficacement l’ensemble du processus de vente, de la prospection à la conclusion</li></ul><p><strong>Ce que nous offrons :</strong></p><ul><li>Salaire de base compétitif + <strong>commissions et primes liées à la performance</strong></li><li>Possibilités d’avancement et de développement professionnel</li><li>Environnement de travail dynamique et collaboratif</li><li><strong>Régime d’avantages sociaux complet</strong> – assurance santé, dentaire, et plans de retraite</li><li>Encadrement et outils pour favoriser votre réussite</li></ul>
  • 2026-01-27T18:51:12Z
PR and Communications Lead
  • Toronto, ON
  • remote
  • Permanent
  • 100000.00 - 140000.00 CAD / Yearly
  • <p><strong>Job Description: Communications and PR Lead</strong></p><p>Join our client’s team as a Communications and PR Lead, where you will play a pivotal role in shaping the organization’s voice, managing public perception, and driving impactful communication strategies. This role requires close collaboration across departments to ensure cohesive messaging that resonates with employees, clients, media, and the broader community—strengthening the brand’s reputation.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Strategic Communications</strong></p><ul><li>Design and execute comprehensive communication and PR strategies to elevate brand recognition.</li><li>Develop messaging frameworks and communication plans aligned with organizational objectives.</li></ul><p><strong>Media Relations</strong></p><ul><li>Build and maintain strong relationships with media outlets, journalists, and key influencers.</li><li>Draft, distribute, and pitch press releases and media materials to secure positive media coverage.</li></ul><p><strong>Internal Communications</strong></p><ul><li>Create engaging internal materials such as newsletters, announcements, and updates to foster employee engagement and alignment.</li><li>Partner with HR and leadership to communicate organizational initiatives and changes effectively.</li></ul><p><strong>External Communications</strong></p><ul><li>Oversee the development of marketing, social media, and corporate communications materials, ensuring brand consistency.</li><li>Respond to public inquiries and manage crisis communications to protect the organization’s reputation.</li></ul><p><strong>Content Development</strong></p><ul><li>Produce compelling speeches, articles, blog posts, and presentations for executives and leadership.</li><li>Ensure all messaging and content adheres to brand guidelines in both tone and visual identity.</li></ul><p><strong>Measurement & Optimization</strong></p><ul><li>Track and report the impact of communication and PR initiatives using key performance metrics.</li></ul><p>Analyze results to continually optimize strategies for maximum reach and effectiveness</p>
  • 2026-01-15T21:14:18Z
Receptionist
  • Vancouver, BC
  • onsite
  • Temporaire
  • 20.90 - 22.00 CAD / Hourly
  • We are looking for a detail-oriented Receptionist to join our team on a short-term contract basis in Vancouver, British Columbia. In this role, you will be responsible for creating a welcoming environment for visitors and ensuring smooth daily operations within the office. This position requires strong organizational skills, excellent communication abilities, and the ability to multitask effectively.<br><br>Responsibilities:<br>• Greet and assist all visitors, providing a friendly and attentive first impression.<br>• Schedule and manage courier services, including arranging pickups and deliveries.<br>• Maintain cleanliness and organization in shared kitchen areas, ensuring coffee and supplies are replenished regularly.<br>• Prepare boardrooms for meetings by keeping them clean, organized, and well-stocked.<br>• Monitor and restock office supplies, including photocopier and other equipment essentials.<br>• Handle incoming calls using a multi-line phone system, answering inquiries and directing calls appropriately.<br>• Manage appointment scheduling and calendar coordination for staff.<br>• Perform general administrative tasks such as organizing files and handling email correspondence.<br>• Support other reception-related duties as required to ensure efficient office operations.
  • 2026-01-30T17:58:38Z
Collections Specialist
  • Brampton, ON
  • onsite
  • Temporaire
  • 26.00 - 28.00 CAD / Hourly
  • We are looking for a skilled Collections Specialist to join our team in Brampton, Ontario on a contract basis. In this role, you will play a pivotal part in managing accounts receivable processes, ensuring timely collections, and maintaining accurate financial records. This position requires strong organizational skills, attention to detail, and excellent communication abilities.<br><br>Responsibilities:<br>• Conduct follow-ups, send reminders, and communicate with clients to ensure timely payments.<br>• Analyze accounts receivable records to validate collectible items and address outstanding balances.<br>• Investigate payment delays and work closely with customers to resolve disputes or issues.<br>• Maintain accurate aging reports for accounts receivable and oversee online payment processing.<br>• Apply accounting principles, including debits and credits, to support general accounting tasks.<br>• Utilize data to identify trends, highlight discrepancies, and inform decision-making.<br>• Keep thorough and organized documentation of all collection activities and communications.<br>• Use Microsoft Excel to manage data, perform lookups, and conduct detailed analyses.<br>• Leverage expertise in QuickBooks to assist with financial processes and reporting.<br>• Collaborate with team members to ensure seamless handling of collections and accounting support.
  • 2026-01-30T15:38:43Z
Spécialiste sénior du crédit et du recouvrement
  • Montreal, QC
  • onsite
  • Permanent
  • 65000.00 - 80000.00 CAD / Yearly
  • <p>Nous recherchons un spécialiste senior en crédit et recouvrement pour rejoindre notre client à Montréal. Ce rôle clé implique la gestion des comptes clients, l'analyse du risque de crédit et la collaboration avec divers intervenants pour garantir une gestion efficace des paiements. Si vous possédez une solide expérience en recouvrement et en analyse financière, nous aimerions vous rencontrer.</p><p><br></p><p>Responsabilités:</p><ul><li>Superviser un portefeuille de comptes clients afin d’assurer l’encaissement des créances dans les délais impartis.</li><li>Effectuer des relances régulières auprès des clients par téléphone, courriel ou courrier afin de traiter les retards de paiement.</li><li>Négocier des modalités de règlement et transmettre les dossiers litigieux aux services compétents si nécessaire.</li><li>Analyser la solvabilité des clients et proposer des plafonds de crédit adaptés sur la base d’études financières et d’antécédents de paiement.</li><li>Collaborer avec l’équipe crédit afin d’évaluer les risques et de participer au processus d’autorisation de crédit.</li><li>Établir des rapports d’échéancier, réaliser des prévisions d’encaissement et créer des indicateurs de performance à destination de la direction.</li><li>Effectuer les rapprochements de comptes clients et résoudre les écarts sur les facturations ou les règlements.</li><li>Participer aux clôtures de fin de mois pour les opérations liées aux comptes clients et au recouvrement.</li><li>Travailler en étroite collaboration avec les équipes commerciales, le service client et la finance pour lever les litiges et assurer la satisfaction des clients.</li><li>Coordonner les actions avec les agences de recouvrement externes ou les conseillers juridiques pour le suivi des dossiers complexes.</li><li>Proposer des axes d’amélioration pour optimiser les processus de recouvrement et accroître l’efficacité du service.</li><li>Prendre part à l’élaboration et la mise en œuvre des politiques et procédures en matière de crédit et de gestion du recouvrement.</li></ul>
  • 2026-01-27T18:51:12Z
Receptionist
  • Toronto, ON
  • onsite
  • Temporaire
  • 22.80 - 26.40 CAD / Hourly
  • We are looking for a detail-oriented Receptionist to join our team in Toronto, Ontario. In this long-term contract position, you will play a key role in ensuring smooth front-office operations and providing excellent administrative support. This role requires strong organizational skills and proficiency with various office tools to effectively manage daily tasks.<br><br>Responsibilities:<br>• Greet incoming visitors and clients with a friendly and attentive demeanor, ensuring a welcoming atmosphere.<br>• Answer and direct phone calls promptly, providing accurate information or routing calls to the appropriate department.<br>• Manage incoming and outgoing correspondence, including emails, letters, and packages.<br>• Perform data entry tasks with precision, ensuring accurate maintenance of records and databases.<br>• Utilize Microsoft Word and Microsoft Excel to create and update documents, spreadsheets, and reports.<br>• Maintain the reception area, ensuring it is clean, organized, and presentable at all times.<br>• Coordinate appointments and meetings, managing schedules effectively for team members.<br>• Assist with administrative tasks such as filing, photocopying, and scanning documents.<br>• Handle sensitive information with confidentiality and discretion.
  • 2026-01-08T15:24:09Z
Receptionist
  • Markham, ON
  • onsite
  • Temporaire
  • 19.95 - 23.10 CAD / Hourly
  • We are looking for a detail-oriented and approachable Receptionist to join our team in Markham, Ontario on a contract basis. In this role, you will provide contract support with reception and administrative duties in a collaborative office environment. This position requires excellent organizational and communication skills, as well as the ability to ensure adherence to facility policies, including a nut-free environment.<br><br>Responsibilities:<br>• Welcome visitors with a friendly and detail-oriented demeanor, ensuring they sign in and follow facility protocols.<br>• Clearly communicate the nut-free policy of the facility to all visitors upon arrival.<br>• Manage incoming and outgoing mail, including sorting and distributing items efficiently.<br>• Maintain inventory and organization of office supplies, ensuring availability when needed.<br>• Coordinate lunch and catering orders for meetings, ensuring compliance with dietary policies.<br>• Keep boardrooms and common areas clean and organized, replenishing paper supplies as required.<br>• Conduct routine walkthroughs of the office and lunchroom to ensure cleanliness and presentability.<br>• Provide administrative support, such as data entry, email correspondence, and scheduling appointments.<br>• Monitor front desk access, ensuring security by keeping doors locked when necessary.<br>• Answer and direct calls using a multi-line phone system.
  • 2026-01-06T18:18:40Z
Réceptionniste
  • Montreal, QC
  • onsite
  • Temporaire
  • - CAD / Hourly
  • <p>Notre client est à la recherche d’une réceptionniste pour un mandat temporaire de deux semaines. Il s’agit d’une entreprise publique reconnue pour son environnement de travail dynamique, professionnel et accueillant. Le mandat consiste à remplacer la réceptionniste actuelle qui sera en vacances. Ce rôle est idéal pour une personne organisée, orientée service client et à l’aise dans un environnement au rythme soutenu.</p><p><br></p><p><strong><u>Responsabilités principales:</u></strong></p><p>Accueillir chaleureusement les employés, clients et visiteurs à leur arrivée.</p><p>S'assurer de l'enregistrement et suivi de chaque visiteur leur remettre le badge;</p><p>Assurer la procédure lors du départ du visiteur;</p><p>Assister avec la réservation des salles de conférence et la coordination logistique;</p><p>Recevoir les traiteurs ou fournisseurs externes selon les événements;</p><p>Faire les demandes de nettoyage et d’entretien (en collaboration avec le responsable déjà proactif sur place);</p><p>Gérer l’inventaire des fournitures de bureau;</p><p>Recevoir et envoyer les colis, maintenir un système de suivi simple et efficace.</p>
  • 2026-01-27T18:51:12Z
Réceptionniste
  • Quebec, QC
  • onsite
  • Temporaire
  • 23.75 - 27.50 CAD / Hourly
  • <p>Nous recherchons un réceptionniste dynamique, doté d'un excellent sens du détail pour rejoindre l'équipe de notre client à Québec. En tant que premier point de contact pour nos visiteurs et employés, vous jouerez un rôle clé dans l’accueil et la gestion des tâches administratives quotidiennes. Ce poste est offert dans le cadre d’un contrat.</p><p><br></p><p>Responsabilités:</p><p>• Accueillir chaleureusement les visiteurs, employés et clients, et répondre à leurs besoins initiaux.</p><p>• Assurer la gestion des badges visiteurs tout en respectant les protocoles de sécurité établis.</p><p>• Coordonner les réservations de salles de conférence et faciliter la réception des traiteurs pour les événements.</p><p>• Organiser les demandes de services de nettoyage et d’entretien des installations selon les besoins.</p><p>• Superviser l’inventaire des fournitures de bureau et veiller à leur réapprovisionnement.</p><p>• Gérer l’envoi et la réception de colis en respectant les procédures en place.</p>
  • 2026-01-23T19:33:59Z
Payment Specialist-AP
  • Guelph, ON
  • onsite
  • Permanent
  • 58000.00 - 60000.00 CAD / Yearly
  • We are looking for a dedicated Payment Specialist to join our team in Guelph, Ontario. In this role, you will oversee accounts payable processes, ensuring payments are handled efficiently and accurately while maintaining compliance with company policies. This position offers an opportunity to contribute to the financial operations of the organization and collaborate with various departments.<br><br>Responsibilities:<br>• Process vendor invoices, ensuring accurate coding and timely payment.<br>• Manage accounts payable data entry and filing activities.<br>• Maintain and update financial spreadsheets to support reporting needs.<br>• Reconcile payments with general ledgers to ensure accuracy and completeness.<br>• Review incoming bills for errors or discrepancies and resolve any issues.<br>• Investigate and address billing problems and misapplied transactions.<br>• Prepare and distribute payment reports for approval by senior management.<br>• Issue payments weekly, including cheques, wires, and online transfers.<br>• Uphold strict confidentiality regarding financial records and sensitive information.<br>• Follow organizational policies and procedures to address payment-related issues.
  • 2026-01-15T22:24:13Z