We are looking for a success-driven Customer Experience Specialist to join our team in Markham, Ontario. This role requires a dedicated, detail-oriented individual who excels in building positive relationships with clients and ensuring smooth order and data management processes. You will play a key part in supporting our wholesale distribution operations by delivering exceptional service and maintaining operational efficiency.<br><br>Responsibilities:<br>• Accurately process customer orders and manage data entry tasks to ensure seamless operations.<br>• Address client inquiries and resolve any issues with attention to detail and efficiency.<br>• Utilize Matrix software and other tools to track and manage order fulfillment processes.<br>• Collaborate with team members to maintain a positive and productive office environment.<br>• Monitor and ensure the accuracy of customer records and documentation.<br>• Support the finance team by adhering to company policies for vacation and sick day tracking.<br>• Coordinate with clients and internal departments to ensure timely delivery of products.<br>• Demonstrate flexibility and adaptability, including occasional coverage for appointments during work hours.<br>• Promote a detail-oriented and friendly approach to customer interactions and team collaboration.<br>• Identify opportunities for internal growth and contribute to the overall success of the company.
We are looking for an experienced Payroll Specialist to join our team in Toronto, Ontario, as part of a dynamic and growing service industry organization. In this contract to permanent position, you will play a key role in accurately processing employee payroll while ensuring compliance with relevant regulations and company policies. This opportunity allows you to collaborate with cross-functional teams and contribute to process improvements within a fast-paced environment.<br><br>Responsibilities:<br>• Process employee payroll with precision, including verifying hours, deductions, bonuses, and adjustments.<br>• Ensure compliance with federal, provincial, and local payroll regulations, maintaining adherence to tax and labour laws.<br>• Address and resolve payroll-related inquiries and discrepancies in a meticulous and timely manner.<br>• Update and maintain employee records in payroll systems, following company guidelines.<br>• Generate and submit accurate payroll reports for management and accounting purposes.<br>• Collaborate with HR, accounting, and other departments to ensure seamless payroll operations.<br>• Identify areas for improvement within payroll processes and recommend solutions to enhance efficiency.<br>• Stay informed about industry trends and regulatory updates to ensure payroll practices remain current.<br>• Assist in audits and provide necessary documentation to support compliance initiatives.
<p>We are looking for a skilled and detail-oriented Senior Payroll Manager to join our client's team in Mississauga, Ontario. In this long-term contract role, you will oversee complex payroll operations while ensuring compliance with legislation and collective agreements. <strong>This position requires expertise in SAP R/3 and a strong ability to provide technical guidance and build collaborative relationships across the organization.</strong></p><p><br></p><p>This is a 12-mon contract opportunity with annual salary, vacation and health & dental benefits. </p><p>Location: Mississauga, 3 days onsite. </p><p><br></p><p>Responsibilities:</p><p>• Manage end-to-end payroll operations for a large organization, ensuring accuracy and compliance with applicable laws and regulations.</p><p>• Provide expert advice and support on payroll matters, acting as a subject matter expert for internal stakeholders.</p><p>• Build and maintain strong relationships across all levels of the organization, fostering trust and collaboration.</p><p>• Interpret and apply employment legislation and collective agreements in payroll processes and decision-making.</p><p>• Oversee the implementation and testing of payroll-related software upgrades, ensuring business continuity and operational needs are met.</p><p>• Collaborate with IT and vendors to align system enhancements with payroll requirements.</p><p>• Lead and motivate team members, promoting a positive and efficient work environment.</p><p>• Ensure accurate processing of time and attendance systems and payroll data.</p><p>• Analyze payroll processes to identify opportunities for improvement and implement effective solutions.</p><p>• Support project teams in payroll-related initiatives and provide technical guidance as needed.</p>
