<p>We are seeking a detail-oriented IT Support Specialist to join a collaborative team that provides technical assistance across multiple offices. This role involves a mix of in-person and remote support, working closely with non-technical stakeholders. You will primarily support with Level 2 issues. </p><p><br></p><p>If you enjoy problem-solving and delivering exceptional service, this position offers a great opportunity to make an impact. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Respond to helpdesk tickets and calls for all offices.</li><li>Provide IT support via phone, email, remote connection, and in person.</li><li>Diagnose and resolve hardware/software issues for desktops, laptops, printers, and peripherals.</li><li>Install and configure software and hardware.</li><li>Troubleshoot and document issues related to Windows, Office 365, company-specific applications, and network connectivity.</li><li>Track equipment assignments and maintain accurate records in inventory systems.</li><li>Set up and support PCs, monitors, printers, VOIP phones, and other shared equipment.</li><li>Coordinate IT onboarding for new employees.</li></ul>
<p>We are seeking an experienced <strong>IT Infrastructure & Support Specialist</strong> for a <strong>remote, temporary contract position</strong>. The ideal candidate will have strong Azure expertise, solid networking and security knowledge, and the ability to provide advanced end-user support across Microsoft environments. This role requires a hands-on technical professional with a broad understanding of cloud, server, and virtualization technologies.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and support <strong>Azure networking and infrastructure</strong>, including VNets, virtual machines, and related cloud services.</li><li>Maintain and enhance <strong>network security</strong>, ensuring adherence to best practices and organizational standards.</li><li>Perform <strong>system patching</strong>, updates, and improvements across cloud and on-prem environments.</li><li>Utilize <strong>SIEM tools</strong> to monitor, analyze, and respond to security events.</li><li>Administer and support <strong>Office 365 / Microsoft 365</strong>, including user management, applications, and configurations.</li><li>Provide <strong>Level 2–3 technical support</strong> to resolve complex end-user issues.</li><li>Support and maintain applications such as <strong>Microsoft 365, SharePoint, and related productivity tools</strong>.</li><li>Create, configure, and manage <strong>endpoints</strong> across the organization.</li><li>Manage and maintain <strong>servers</strong>, performing routine checks, updates, troubleshooting, and optimization.</li><li>Work with <strong>virtualization technologies</strong> to support and maintain hybrid and cloud-based environments.</li></ul><p><br></p>
<p>Are you a marketing leader with experience in marketing and a passion for driving results? Our client seeks a hands-on, full-time Marketing Manager to guide strategy, execute campaigns, and oversee marketing operations for their regional business, while also working with the global marketing team. This position is a digital marketing generalist, leading top and bottom funnel marketing initiatives, with ROI in mind. This individual will manage 1 Marketing Specialist and be tasked with growing our client’s new and existing product portfolio.</p><p> </p><p>This role is an in-office position, 5x per week in office in Mississauga with 1-2x annual travel to the US. </p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute marketing strategies that support brand awareness and digital lead generation</li><li>Collaborate with sales and other departments to align efforts and create impactful top of funnel and bottom of funnel marketing programs</li><li>Oversee updates and maintenance of the company’s Canadian website</li><li>Manage marketing budgets, timelines, and deliverables to ensure projects are completed on time and within scope</li><li>Analyze marketing performance and present key metrics and recommendations to management</li><li>Manage a 1 Marketing Specialist and provide them with mentorship, training, support, and performance management </li><li>Ensure effective internal and external communications supporting marketing initiatives</li><li>Partner with external agencies for digital ad campaigns and paid advertising </li><li>Manage a marketing budget of 300K annually </li><li>Occasional travel required, including 1–2 trips per year to the US</li></ul>
We are looking for a detail-oriented Claims Admin to join our team on a contract basis in Thornhill, Ontario. In this role, you will support claims and distribution reporting while enhancing operational efficiency. This is an exciting opportunity for someone who enjoys working in a dynamic environment and is eager to deliver effective solutions.<br><br>Responsibilities:<br>• Compile and manage a variety of reports for claims and distribution across multiple business lines.<br>• Utilize Microsoft applications to create and improve reports and data enhancements.<br>• Process and streamline operational requests from various business units to improve information storage, access, and presentation.<br>• Collaborate with stakeholders to gather requirements, provide updates, and present findings with adjustments based on feedback.<br>• Efficiently sort, organize, and distribute incoming correspondence to the appropriate teams or departments.<br>• Maintain regular communication with the Operations Specialist lead to report on responsibilities and progress.
We are looking for an experienced Vendor Management Specialist to join our team in Markham, Ontario. In this role, you will oversee and optimize our vendor relationships, ensuring compliance with our Vendor Management Framework while supporting contract owners throughout the vendor lifecycle. You will play a pivotal role in developing processes, maintaining vendor records, and fostering efficient procurement practices to drive organizational success.<br><br>Responsibilities:<br>• Ensure compliance with the organization's Vendor Management Framework throughout all vendor-related activities.<br>• Provide guidance and support to contract owners during the vendor lifecycle, including procurement, due diligence, contract management, and performance monitoring.<br>• Develop and enhance tools, processes, and systems to streamline vendor management activities.<br>• Maintain and update the vendor register and inventory, ensuring data accuracy and accessibility.<br>• Assist contract owners in evaluating vendor risks and implementing appropriate mitigation strategies.<br>• Facilitate training sessions to improve understanding and application of the Vendor Management Framework.<br>• Generate insights and performance reports to optimize vendor spending and decision-making processes.<br>• Oversee timely contract renewals to ensure uninterrupted service delivery.<br>• Collaborate with business units and subject matter experts to address non-compliance or contract breaches.<br>• Update contract records to reflect vendor offboarding and contract terminations.
