<p>We are seeking a detail-oriented IT Support Specialist to join a collaborative team that provides technical assistance across multiple offices. This role involves a mix of in-person and remote support, working closely with non-technical stakeholders. You will primarily support with Level 2 issues. </p><p><br></p><p>If you enjoy problem-solving and delivering exceptional service, this position offers a great opportunity to make an impact. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Respond to helpdesk tickets and calls for all offices.</li><li>Provide IT support via phone, email, remote connection, and in person.</li><li>Diagnose and resolve hardware/software issues for desktops, laptops, printers, and peripherals.</li><li>Install and configure software and hardware.</li><li>Troubleshoot and document issues related to Windows, Office 365, company-specific applications, and network connectivity.</li><li>Track equipment assignments and maintain accurate records in inventory systems.</li><li>Set up and support PCs, monitors, printers, VOIP phones, and other shared equipment.</li><li>Coordinate IT onboarding for new employees.</li></ul>
<p>Are you highly organized, detail-oriented, and looking to make an impact at a dynamic freight brokerage? Our company is seeking an experienced Accounts Payable Specialist to manage paper-based and electronic AP processes in a fast-paced environment. You’ll play a key role ensuring prompt, accurate payments and smooth transactional operations.</p><p><br></p><p>Key Responsibilities:</p><p>· Process 40–50 AP invoices per day, including printing, voucher preparation, matching invoices with proof of delivery, and confirming freight rates.</p><p>· Conduct daily vendor communication to resolve discrepancies and verify documentation.</p><p>· Initiate and monitor electronic payments via EFT and credit card.</p><p>· Maintain organized invoice and transaction filing systems.</p><p>· Export AP/AR data from CRM to ERP for seamless reporting and reconciliation.</p><p>· Support accounts receivable functions, including handling cash applications and assisting with bank reconciliations.</p><p>· Manage transactions primarily in Canadian dollars (approx. 90% AP payments CAD; remaining USD; no foreign exchange involved).</p><p>· Deliver accurate, timely results under paper-based accounting processes.</p>
<p><br></p><p>The AR/Collections Specialist is responsible for managing the credit risk and collection activities for assigned accounts. This role ensures timely payment of outstanding invoices, maintains accurate records, and provides exceptional customer service in both English and French. The ideal candidate will have strong communication skills, attention to detail, and the ability to work in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and analyze credit applications and financial data to determine creditworthiness.</li><li>Set and monitor credit limits in accordance with company policies.</li><li>Contact customers regarding overdue accounts via phone, email, and written correspondence.</li><li>Negotiate payment arrangements and resolve disputes professionally.</li><li>Monitor aging reports and escalate high-risk accounts as needed.</li><li>Provide support to customers in both English and French</li><li>Respond promptly to inquiries regarding invoices, payments, and account status.</li><li>Maintain accurate records of collection activities and account status.</li><li>Prepare regular reports on collections performance and outstanding balances.</li><li>Ensure compliance with company policies and relevant regulations.</li></ul><p><br></p><p><br></p>
We are looking for an experienced Vendor Management Specialist to join our team in Markham, Ontario. In this role, you will oversee and optimize our vendor relationships, ensuring compliance with our Vendor Management Framework while supporting contract owners throughout the vendor lifecycle. You will play a pivotal role in developing processes, maintaining vendor records, and fostering efficient procurement practices to drive organizational success.<br><br>Responsibilities:<br>• Ensure compliance with the organization's Vendor Management Framework throughout all vendor-related activities.<br>• Provide guidance and support to contract owners during the vendor lifecycle, including procurement, due diligence, contract management, and performance monitoring.<br>• Develop and enhance tools, processes, and systems to streamline vendor management activities.<br>• Maintain and update the vendor register and inventory, ensuring data accuracy and accessibility.<br>• Assist contract owners in evaluating vendor risks and implementing appropriate mitigation strategies.<br>• Facilitate training sessions to improve understanding and application of the Vendor Management Framework.<br>• Generate insights and performance reports to optimize vendor spending and decision-making processes.<br>• Oversee timely contract renewals to ensure uninterrupted service delivery.<br>• Collaborate with business units and subject matter experts to address non-compliance or contract breaches.<br>• Update contract records to reflect vendor offboarding and contract terminations.
We are looking for a skilled HubSpot Governance & Platform Lead to oversee and optimize the platform’s performance for an airline company based in Mississauga, Ontario. In this contract role, you will play a crucial part in ensuring HubSpot aligns with business objectives, improves operational workflows, and supports data governance across multiple business lines. This position offers an opportunity to collaborate with senior stakeholders and contribute to impactful marketing and data strategies.<br><br>Responsibilities:<br>• Act as the primary owner of the HubSpot platform, ensuring its governance and effective usage.<br>• Develop and implement best practices for data structure, workflows, reporting, and lifecycle stages within HubSpot.<br>• Optimize platform performance by leveraging newly integrated operational data.<br>• Collaborate with senior stakeholders and teams to ensure HubSpot supports business goals and aligns with strategic priorities.<br>• Facilitate seamless integration of HubSpot across three distinct business lines.<br>• Translate technical data insights into actionable strategies for business users and stakeholders.<br>• Provide support for marketing initiatives within a dynamic and lean marketing team.<br>• Monitor and troubleshoot system performance to ensure smooth operation across all functions.<br>• Create and maintain dashboards to provide comprehensive reporting and analytics.<br>• Conduct gap analyses to identify areas for improvement and drive system enhancements.
