<p>As a <strong>Technical Recruitment Associate</strong> at Robert Half, you will play a pivotal role in delivering <strong>Recruitment Process Outsourcing (RPO)</strong> solutions for clients in the <strong>technology sector</strong>. You will focus on sourcing and engaging <strong>software engineers, developers, QA specialists, DevOps professionals, and IT project managers</strong>, ensuring high-quality, high-velocity hiring for enterprise clients and scaling tech teams.</p><p><br></p><p>You will act as a strategic partner to the delivery team, translating complex technical job requirements into actionable sourcing strategies, managing candidate pipelines, and ensuring a seamless experience from first contact to onboarding.</p><p><br></p><p><strong>Key Responsibilities </strong></p><ul><li><strong>End-to-End Technical Recruitment:</strong> Manage full-cycle recruiting for technology roles ranging from Software Engineer to Technical Lead, focusing on accuracy, speed, and quality.</li><li><strong>Sourcing Strategy:</strong> Identify, engage, and qualify technical candidates using GitHub, Stack Overflow, LinkedIn Recruiter, and niche tech communities.</li><li><strong>Pipeline Management:</strong> Build deep, ongoing pipelines for both contract and full-time technical talent.</li><li><strong>RPO Delivery:</strong> Support client-specific RPO engagements, ensuring that KPIs such as time-to-fill, candidate satisfaction, and submission-to-interview ratios are met.</li><li><strong>Data Accuracy:</strong> Maintain and update candidate information in Salesforce, LinkedIn RPS, and ATS systems to ensure real-time project visibility.</li><li><strong>Candidate Experience:</strong> Manage communication, feedback, and expectation setting to provide a professional and transparent recruitment journey.</li><li><strong>Collaboration:</strong> Work closely with internal sales and delivery teams to translate client tech stack requirements into sourcing actions.</li></ul>
<p>Robert Half is looking for a skilled Nonstop Support Specialist to deliver exceptional technical assistance for our client and ensure they have a seamless experience using their products. In this role, you will leverage your expertise in troubleshooting, customer service, and application support to address client concerns effectively. The position offers a hybrid work environment, combining office-based collaboration in Mississauga, Ontario, with remote work flexibility.</p><p><br></p><p>Responsibilities:</p><p>• Provide expert-level technical support to clients, resolving issues promptly and ensuring high customer satisfaction.</p><p>• Troubleshoot product-related problems, including hardware and software concerns, to identify and implement effective solutions.</p><p>• Collaborate with internal teams and stakeholders to escalate and resolve complex issues.</p><p>• Utilize cloud technologies to enhance support processes and improve client outcomes.</p><p>• Deliver deskside and remote support services tailored to individual client needs.</p><p>• Conduct quality assurance checks to ensure consistent service delivery and product reliability.</p><p>• Maintain strong communication with clients to address inquiries and provide updates on issue resolutions.</p><p>• Assist in onboarding and training clients on product usage and best practices.</p><p>• Document and track support cases to ensure accurate reporting and continuous improvement.</p><p>• Stay informed of product updates and industry trends to provide proactive and informed support.</p>
<p>We are looking for an experienced IT Director to oversee and guide the strategic development of our organization's core technology infrastructure. This role requires a visionary leader capable of ensuring the reliability, scalability, and security of systems spanning data centres, cloud platforms, networks, and enterprise applications. The successful candidate will play a vital role in aligning technological strategies with organizational goals while fostering collaboration across teams and maintaining vendor relationships.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Leadership:</strong> Provide direction for the IT Infrastructure and ISO teams, collaborating with senior leadership to design and implement infrastructure strategies that drive business growth, operational excellence, and digital transformation.</li><li><strong>Team Development:</strong> Lead, mentor, and support IT Infrastructure personnel, including network engineers, system administrators, service desk staff, and cybersecurity specialists.</li><li><strong>Systems Management:</strong> Ensure the reliability, availability, and optimal performance of all IT systems, including servers, storage solutions, and cloud environments.</li><li><strong>Project Execution:</strong> Manage infrastructure projects from initiation through completion, overseeing budgets, timelines, and resource allocation.</li><li><strong>Vendor Management:</strong> Build and maintain strong relationships with external service providers, technology vendors, and consultants.</li><li><strong>Cybersecurity & Compliance:</strong> Enforce comprehensive security protocols and ensure adherence to relevant industry standards and regulatory requirements.</li><li><strong>Business Continuity:</strong> Develop and maintain disaster recovery and business continuity plans to safeguard operations against system outages or cyber threats.</li><li><strong>Technical Expertise:</strong> Demonstrate a deep understanding of information systems, network and system architectures, ERP platforms, and system integrations (including APIs).</li><li><strong>Needs Analysis & Procurement:</strong> Evaluate departmental requirements and business documentation to identify technology needs and procure cost-effective hardware and software solutions.</li><li><strong>Financial Oversight:</strong> Manage operating and capital expenditures related to infrastructure planning, design, and execution—including staffing, technologies, and partnerships.</li><li><strong>Site Support:</strong> Travel to various locations to support infrastructure build-outs and assist with client or vendor audits.</li><li><strong>Process Improvement:</strong> Develop and implement strategies to enhance productivity and streamline processes to meet or exceed company performance targets.</li><li><strong>Performance Management:</strong> Guide and evaluate team members to foster growth and talent development.</li><li><strong>Culture & Engagement:</strong> Promote company core values and initiatives to inspire and engage employees.</li><li><strong>Additional Duties:</strong> Perform other responsibilities as assigned.</li></ul>
