<p>Are you a creative, results-driven marketer passionate about delivering memorable campaigns and building influential partnerships? Our client—a fast-growing, entrepreneurial brand in the retail and consumer space—is seeking a dynamic <strong>Marketing Manager</strong> to elevate their brand presence, drive community engagement, and accelerate business growth.</p><p><br></p><p><strong>Why Join?</strong></p><ul><li>Thrive in an entrepreneurial and collaborative environment with a supportive, drama-free culture.</li><li>Work alongside talented international teams across Belgium, Hong Kong, Brazil, India, and more.</li><li>Enjoy employee discounts on premium products and beverages.</li><li>Unlock career growth opportunities within a globally recognized brand.</li></ul><p><strong><u>Key Responsibilities</u></strong></p><p><strong>Multi-Channel Marketing Leadership</strong></p><ul><li>Strategize and execute integrated marketing campaigns across digital, influencer, PR, and retail platforms.</li><li>Drive brand engagement by planning in-store events and high-impact activations, especially at the flagship Espro Coffee Bar.</li><li>Collaborate with creative agencies to ensure campaigns are innovative, on-brand, and results-focused.</li></ul><p><strong>Influencer & Social Media Partnerships</strong></p><ul><li>Cultivate and manage relationships with Toronto’s top influencers and creators.</li><li>Oversee original content production for TikTok, Instagram, YouTube, and emerging platforms.</li><li>Ensure all content initiatives are connected to clear KPIs—including sales, engagement, and audience growth.</li></ul><p><strong>Public Relations & Earned Media</strong></p><ul><li>Lead external PR agency relationships and build awareness via proactive media outreach.</li><li>Secure earned coverage in lifestyle, food & beverage, and design publications.</li><li>Integrate PR outcomes with overall marketing dashboards and report on impact.</li></ul><p><strong>Community Management & Content Creation</strong></p><ul><li>Oversee the brand’s social media profiles—driving follower growth, fostering community engagement, and maintaining a vibrant brand voice.</li><li>Guide content creation with agencies and freelancers, ensuring quality and consistency.</li><li>Monitor feedback, engage with the audience, and track performance metrics.</li></ul><p><strong>Performance Reporting & Analytics</strong></p><ul><li>Deliver clear, actionable weekly and monthly reports on campaign performance and ROI.</li><li>Monitor KPIs across all channels to inform marketing strategy and continuous improvement.</li></ul><p><br></p>
<p>Join our client's team as a Communications and PR Lead, where you’ll be instrumental in shaping the organization’s voice, managing its public image, and crafting impactful communication strategies. You’ll collaborate across departments to ensure cohesive messaging that resonates with employees, clients, media, and the community—helping drive our brand’s reputation forward.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Strategic Communications</strong></p><ul><li>Design and execute comprehensive communication and PR strategies to elevate brand recognition.</li><li>Create messaging frameworks and communication plans aligned with organizational goals.</li></ul><p><strong>Media Relations</strong></p><ul><li>Build and maintain strong relationships with media outlets, journalists, and key influencers.</li><li>Draft, distribute, and pitch press releases and media materials to secure positive coverage.</li></ul><p><strong>Internal Communications</strong></p><ul><li>Develop engaging internal materials—including newsletters, announcements, and updates—to foster employee engagement and alignment.</li><li>Partner with HR and leadership to communicate organizational changes and initiatives effectively.</li></ul><p><strong>External Communications</strong></p><ul><li>Oversee the creation of marketing, social media, and corporate communications materials, ensuring brand consistency.</li><li>Respond promptly to public inquiries and handle crisis communication to safeguard the organization’s reputation.</li></ul><p><strong>Content Development</strong></p><ul><li>Produce compelling content—such as speeches, articles, blog posts, and presentations—for executives and leadership.</li><li>Ensure all messaging aligns with brand guidelines in tone and visual identity.</li></ul><p><strong>Measurement & Optimization</strong></p><ul><li>Track and report the impact of communication and PR initiatives using relevant metrics.</li><li>Analyze results and continually optimize strategies for greater reach and effectiveness.</li></ul><p>If you are a strategic storyteller with a passion for building strong brands and meaningful connections, we encourage you to apply and help shape our organization’s narrative.</p>
We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
