<p>Office Manager/Contract Administrator – Hybrid Opportunity</p><p>Our client is a highly specialized software company with over 25 years of experience delivering innovative solutions to protect mission-critical systems. Their expertise serves pivotal industries such as banking, healthcare, and telecommunications.</p><p>We are seeking a results-driven, detail-focused Office Manager to join their dynamic and expanding team. This role will center on contract administration, licensing, client renewals, and ensuring smooth operational workflows.</p><p>As the Office Manager, you’ll work cross-functionally with leadership, clients, and technical teams to streamline processes, maintain compliance, and support business objectives.</p><p>Key Responsibilities:</p><ul><li>Oversee customer contracts, licensing agreements, and renewals, ensuring compliance across all documentation.</li><li>Act as the primary point of contact for legal, procurement, and vendor communications.</li><li>Partner with the sales team to prepare quotes, track contract lifecycles, and guarantee timely renewals.</li><li>Collaborate with senior leadership to refine and enhance operational workflows and business processes.</li><li>Maintain accurate records of client accounts, software usage, and support entitlements.</li><li>Support financial operations including invoicing, vendor payments, and budget oversight.</li><li>Oversee and manage invoicing processes, ensuring accurate and timely billing to customers and clients.</li><li>Verify and reconcile accounts receivable and follow up on outstanding payments.</li><li>Work with Sales to assist with pricing, quotations, inquiries on customer products/licensing/maintenance as required.</li><li>Process incoming sales orders, coordinate with relevant departments to ensure fulfillment, and maintain detailed records.</li><li>Assist with planning, preparation, and shipping for events.</li></ul><p><br></p><ul><li>Maintain accurate records for Employee vacation and other absences using the company’s automated system.</li><li>Meet with employees to resolve any disputes, grievances, or other personnel issues.</li><li>Order and maintain inventory of office supplies.</li><li>Liaise with vendors and service providers for office equipment and contracts.</li><li>Schedule and coordinate meetings, appointments, and travel arrangements as needed.</li></ul><p><br></p><p><br></p><p><br></p>
<p><strong>Job Posting: Executive Assistant & Office Manager</strong></p><p>We are seeking an experienced and proactive Executive Assistant & Office Manager to provide comprehensive support to our executive team and ensure seamless office operations. This is an exciting opportunity for someone who thrives in a dynamic, fast-paced environment and is passionate about organizational efficiency and exceptional service.</p><p><strong>Key Responsibilities</strong></p><p><strong>Executive Assistant Duties:</strong></p><ul><li>Calendar and Contact Management: Coordinate executive schedules and contact lists, proactively prioritizing meetings, appointments, and travel plans.</li><li>Inbox Management: Oversee and manage multiple executive inboxes to facilitate prompt responses and efficient workflow.</li><li>Travel Coordination: Arrange detailed domestic and international travel, including flights, accommodation, transportation, and itineraries.</li><li>Meeting Preparation: Prepare materials, coordinate logistics, handle meeting setup, manage follow-ups, and communicate with internal and external stakeholders.</li><li>Email and Communication Management: Draft, review, and manage correspondence, including responding to emails on behalf of executives when appropriate.</li><li>Project Support: Assist the executive team with special projects, research, and presentations, ensuring clear communication and adherence to deadlines</li></ul><p><strong>Office Manager Duties:</strong></p><ul><li>Front Desk Support: Serve as the first point of contact for visitors and callers, manage mail, deliveries, and general email, and greet all guests professionally.</li><li>Banking: Handle deposits and other basic banking tasks securely and accurately.</li><li>File Management: Organize and maintain both physical and digital filing systems for easy access and accuracy.</li><li>Office Operations: Manage day-to-day office logistics, including supply procurement, equipment and technology support, and vendor relationships.</li><li>Facilities Management: Oversee office maintenance, repairs, cleaning services, and enforce safety protocols as required.</li><li>Team Support: Provide general administrative assistance to team members, including scheduling, document preparation, and meeting coordination support.</li><li>Vendor Management: Build and maintain positive relationships with vendors for office supplies, equipment, service agreements, and maintenance to ensure cost-effectiveness and quality service.</li><li>Event Coordination: Organize and execute company events, meetings, and team-building activities.</li></ul><p><br></p>
We are looking for a detail-oriented Sales Administrator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a vital part in ensuring the smooth execution of sales and trade agreements, handling administrative tasks, and supporting logistical operations. This position requires collaboration with both internal teams and external partners to ensure efficient order processing, documentation, and customer service.<br><br>Responsibilities:<br>• Process customer orders and input relevant data into internal systems with accuracy.<br>• Prepare and manage sales and purchase contracts, along with associated documentation.<br>• Issue invoices and oversee accounts receivable and payable to ensure timely transactions.<br>• Coordinate logistics operations, including customs documentation, truck scheduling, and shipment tracking.<br>• Address customer inquiries and resolve basic issues to maintain satisfaction.<br>• Monitor inventory levels, identify discrepancies, and report findings to management.<br>• Assist in preparing credit applications, tracking credit limits, and managing overdue accounts.<br>• Organize and maintain confidential documents under the guidance of the General Manager.<br>• Support monthly inventory reporting and contribute to the preparation of business intelligence reports.<br>• Provide backup assistance to other contract administrators during absences and support the team with ad-hoc assignments.
The Administrative Assistant / Accounting Clerk provides administrative and accounting support to the Service Department. This role focuses on job-related billing, expense processing, travel coordination, and general administrative support. The ideal candidate will have strong administrative skills, solid math ability, and experience in a project-based or construction-style environment. <br> Key Responsibilities: <br> Job Billing & Accounting Support Process parts, labour, and expenses attached to service jobs for invoicing Enter and apply approved timesheets and labour costs to the correct jobs Perform service rate billing based on job details Ensure accuracy, proper job coding, and documentation for all billing items Expense & Travel Coordination Prepare and enter weekly expense reports (typically submitted Mondays) Process office and service-related expenses accurately Book all travel arrangements, including: Flights Hotels Rental cars Airport limo transfers Follow established company standards for flights and accommodations Administrative & Coordination Duties Take meeting minutes for 2–3 service meetings per year Coordinate with CSRs in to review open jobs and dashboards Support the Service Manager with safety booklets and documentation Maintain organized records and service-related documentation
We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
<p>We are looking for an experienced Project Manager to join our client's team. In this long-term contract position, you will lead digital recruitment campaigns and manage client relationships to ensure successful outcomes. This role requires a strong focus on collaboration, campaign optimization, and financial oversight to achieve project goals.</p><p><br></p><p>Responsibilities:</p><p>• Oversee clinical trial recruitment campaigns, ensuring smooth execution from launch through completion.</p><p>• Collaborate with cross-functional teams to develop recruitment materials and optimize content throughout the campaign lifecycle.</p><p>• Monitor campaign performance metrics, creating and presenting detailed reports to clients during scheduled meetings.</p><p>• Identify and implement improvements for live campaigns, working with team members as necessary.</p><p>• Manage campaign budgets effectively, including forecasting revenue and tracking financial performance.</p><p>• Build strong partnerships with clients, acting as a trusted advisor and representing the organization professionally.</p><p>• Assist in the development of new service opportunities within existing contracts and execute amendments as needed.</p><p>• Coordinate monthly invoicing based on campaign outcomes and ensure accurate financial reporting.</p><p>• Advocate for campaign success within internal teams and contribute to workflow improvements.</p><p>• Support other Project Managers during absences by handling reports, meetings, and related tasks.</p>
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
