<p>Our client is seeking a proactive and analytical Business Systems Analyst to support project-based initiatives within Capital Markets. This role is ideal for a self-starter who thrives in dynamic environments and is passionate about translating business needs into effective technology solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Agile Collaboration & Delivery</p><p>Actively participate in Agile ceremonies including sprint planning, daily stand-ups, backlog grooming, and retrospectives. Work closely with Product Owners, Scrum Masters, developers, and QA teams to ensure user stories are well-defined and deliverables are aligned with business goals.</p><p>• Requirements Elicitation & User Story Development</p><p>Engage stakeholders to gather and refine business, financial, and operational requirements. Translate these into clear, actionable user stories with acceptance criteria that guide development and testing efforts.</p><p>• Data Analysis & Reporting</p><p>Conduct data analysis to support decision-making and identify root causes of system issues. Develop reports and dashboards that provide insights and support continuous improvement.</p><p>• Process & Systems Analysis</p><p>Analyze current business processes and systems to identify gaps and opportunities for improvement. Design solutions that enhance efficiency, compliance, and performance within Capital Markets operations.</p><p>• Stakeholder Engagement</p><p>Serve as a key liaison between business units and technical teams. Facilitate communication to ensure shared understanding of requirements, priorities, and timelines.</p><p>• Continuous Improvement & Agile Mindset</p><p>Champion Agile principles and contribute to a culture of continuous learning and improvement. Identify opportunities to enhance team velocity, product quality, and stakeholder satisfaction.</p><p><br></p><p><br></p>
<p>We are seeking a motivated and detail-oriented Product Owner / Digital Project Coordinator to support product development and project execution for our client on an 11-month contract. This role is ideal for someone early in their product, business, or analytics career who enjoys working cross-functionally, staying organized, and using data to support decision-making.</p><p>The successful candidate will work closely with senior Product Owners, engineering, design, business stakeholders, and operations teams to ensure timely delivery of product initiatives and smooth day-to-day project coordination.</p><p>Responsibilities:</p><p><strong>Product Ownership Support</strong></p><ul><li>Assist senior Product Owners in defining product requirements, user stories, and acceptance criteria</li><li>Maintain and help prioritize the product backlog under guidance Participate in sprint planning, sprint reviews, and retrospectives</li><li>Translate business needs into clear, actionable requirements for development teams Support product documentation and roadmap updates</li></ul><p><strong>Project Coordination</strong></p><ul><li>Coordinate day-to-day project activities across teams and stakeholders</li><li>Track project timelines, milestones, dependencies, and deliverables</li><li>Follow up on action items and ensure tasks are completed on schedule Identify risks, issues, and blockers, and escalate when necessary</li><li>Prepare and distribute project status reports and meeting notes</li><li>Support communication between product, technology, business, and external teams</li></ul><p><strong>Data Analysis & Reporting</strong></p><ul><li>Collect, clean, and analyze product, project, or business data</li><li>Create dashboards, reports, and basic visualizations to track progress and performance Analyze user behavior, feature usage, and operational metrics</li><li>Provide data-driven insights to support decision-making Assist in defining KPIs and success metrics for product initiatives</li></ul>
We are looking for an experienced Business Systems Analyst to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a key part in bridging the gap between business needs and technical solutions within the financial services sector. Your expertise will be essential in analyzing systems, gathering requirements, and delivering impactful solutions to improve processes and support organizational objectives.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather, document, and analyze business requirements to ensure alignment with organizational goals.<br>• Conduct gap analyses to identify areas for improvement and recommend actionable solutions.<br>• Develop comprehensive business requirement documents (BRDs) and data mapping frameworks to support project deliverables.<br>• Facilitate effective communication between technical teams and business units to ensure seamless implementation of solutions.<br>• Utilize tools such as Atlassian Jira and Confluence to manage workflows, track progress, and document processes.<br>• Support application systems by troubleshooting issues and coordinating resolutions to minimize disruptions.<br>• Oversee the implementation of electronic funds transfer (EFT) systems and other banking-related technologies.<br>• Create and maintain detailed documentation for systems, processes, and workflows to ensure clarity and consistency.<br>• Lead Agile Scrum sessions to foster collaboration and drive project progress.<br>• Provide training and support to end-users to ensure successful adoption of new systems or processes.
<p>Robert Half is looking to recruit a full time / permanent Systems Configuration Specialist to join a client that is rapidly expanding in the east GTA region. This is an exciting opportunity offering growth, stability and excellent work culture!</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. Due to the high volume of applicants, those that fit the requirements closely will receive a response - Thank you for your understanding.</p><p><br></p><p>Role: Systems Configuration Specialist</p><p>Type: Full time / permanent</p><p>Location: East GTA</p><p>Compensation: $65k to $70k + Annual Bonus (Individual performance / company performance ) + 3 Weeks Vacation + 6 PTO days + Benefits including ESP</p><p><br></p><p>Requirements + Responsibilities:</p><p>• 4+ years experience as Business Analyst or Technical Analyst (or similar)</p><p>• Experience working with business requirements – Understanding how requirements are translated into technical documents; IT based projects</p><p>• Experience working in payment cards (ideally); financial or banking or software industry is acceptable</p><p>• Understands workflows and business processes; business process mapping – VISIO, SALESFORCE etc.</p><p>• Setting up workflows from scratch (configuration); technical acumen</p><p>• Banking operations / back office banking knowledge</p><p>• Software implementation experience</p><p>• Strong communication – Most clients are in USA; research maybe required</p><p>• Product is a low code solution and by configuration they mean “Workflows”</p><p>• ASSET: Understanding of Java / J2EE / Web-based applications; SQL – This is not an in-depth technical role</p>
We are looking for an experienced Business Intelligence (BI) Consultant to join our team on a contract basis in Toronto, Ontario. In this role, you will support the development of a corporate Power BI dashboard, integrating data from multiple systems to provide real-time organizational insights. This position offers an excellent opportunity to contribute to meaningful projects within the non-profit sector.<br><br>Responsibilities:<br>• Design and implement data pipelines to merge information from various sources into a Microsoft Fabric-based data warehouse.<br>• Evaluate source systems to identify necessary data, perform transformations, and load data into properly structured warehouse tables.<br>• Develop efficient data models, cubes, and views optimized for Power BI performance.<br>• Build and configure Power BI dashboards based on predefined elements, layouts, and visualization requirements.<br>• Ensure all components, from data ingestion to visualization, are scalable, accurate, and perform effectively.<br>• Collaborate with stakeholders to understand data requirements and deliver tailored solutions.<br>• Troubleshoot and resolve issues related to data integration and dashboard functionality.<br>• Maintain documentation for data architecture, pipelines, and dashboard configurations.<br>• Identify opportunities for process improvements within data and reporting workflows.<br>• Stay updated on industry trends and best practices in business intelligence and data visualization.
<p>We are looking for an experienced Product Owner to join our team in Richmond Hill, Ontario. In this role, you will bridge the gap between technical teams and business stakeholders, ensuring the delivery of high-quality products that meet customer needs. You will play a key role in defining product requirements, managing backlogs, and driving agile processes within a collaborative and innovative environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the creation and management of product backlogs, ensuring priorities align with business objectives.</p><p>• Collaborate closely with engineering teams to define user stories, technical requirements, and functional specifications.</p><p>• Lead agile ceremonies such as sprint planning, daily stand-ups, and retrospectives to maintain team alignment.</p><p>• Translate complex business needs into actionable technical workflows and integration processes.</p><p>• Work with cross-functional teams, including DevOps, QA, and product teams, to ensure seamless project execution.</p><p>• Develop and maintain customer-facing technical documentation, including system designs and specifications.</p><p>• Identify and address technical risks, constraints, and trade-offs during the development process.</p><p>• Utilize CI/CD pipelines and cloud technologies to support modern development practices.</p><p>• Stay informed on industry trends such as SaaS, IoT, and platform technologies to drive innovation.</p><p>• Provide guidance and insights on embedded systems, AI/ML, or edge computing when applicable.</p>
