<p>We are looking for a knowledgeable Dynamics CRM Analyst to join our team in Toronto, Ontario. This role is critical for optimizing and maintaining the Microsoft Dynamics 365 platform, ensuring it meets the evolving needs of the organization. You will collaborate with multiple departments to design workflows, provide technical solutions, and support strategic business goals.</p><p><br></p><p>Responsibilities:</p><p>• Administer the Microsoft Dynamics 365 platform, ensuring system stability, data integrity, and seamless integrations.</p><p>• Develop, refine, and implement custom workflows to streamline business processes and improve operational efficiency.</p><p>• Create and maintain dashboards and reports to deliver actionable insights for various business units, including marketing and sales.</p><p>• Collaborate with stakeholders to gather requirements and translate them into functional solutions within the system.</p><p>• Manage and resolve support tickets, providing timely assistance to end-users while identifying opportunities for long-term improvements.</p><p>• Customize the Dynamics 365 system to align with organizational needs, including scripting and advanced configuration.</p><p>• Monitor system security and compliance, implementing measures to safeguard sensitive data.</p><p>• Stay current with new features and updates in Microsoft Dynamics 365, recommending and implementing enhancements as appropriate.</p><p>• Provide training and guidance to users, ensuring they can leverage the system effectively.</p><p>• Coordinate with IT and other departments to integrate Dynamics 365 with other enterprise systems.</p>
<p><strong>Financial Services | Full-Time | Hybrid</strong></p><p>Our client, a leading financial services organization, is seeking a <strong>Senior Financial Analyst with strong Anaplan expertise</strong> to join their Finance team. This role is ideal for an analytical, systems‑savvy finance professional who enjoys building financial models, enhancing planning tools, and supporting strategic decision‑making in a fast‑paced environment.</p><p>The successful candidate will act as a key finance partner, leveraging Anaplan to improve forecasting, budgeting, and performance reporting across the organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the development, enhancement, and maintenance of <strong>Anaplan system</strong> to support budgeting, forecasting, workforce planning, and financial performance analytics.</li><li>Partner with business units to translate financial requirements into scalable, automated Anaplan solutions.</li><li>Own the monthly forecasting and annual budgeting processes, ensuring accuracy, consistency, and alignment with corporate strategy.</li><li>Prepare detailed financial analysis, variance reviews, dashboards, and executive‑ready reporting packages.</li><li>Support strategic initiatives by developing financial models, scenario analyses, and business cases.</li><li>Collaborate with Technology and Finance teams to optimize data flows, improve system integrations, and maintain data integrity.</li><li>Enhance reporting capabilities and identify opportunities for automation and process improvements within FP& A.</li><li>Provide insights and recommendations to leadership, influencing financial decisions and supporting long‑term planning.</li><li>Serve as an internal subject‑matter expert on Anaplan functionality, best practices, and governance.</li></ul><p><br></p>
<p>Are you passionate about digital assets and regulatory compliance? Ready to drive impact at the intersection of traditional finance and cryptocurrency? Join a leading financial institution’s regulated crypto exchange platform as a Crypto & Fiat Analyst / Alert Triage Investigator and play a critical role in our client’s robust financial ecosystem.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Alert Triage & Investigation:</strong> Act as a first line of defense (L1), reviewing and triaging both fiat and crypto transaction alerts. Challenge yourself with L2 investigations of complex cases, analyzing transaction data to detect signs of potential suspicious activity.</li><li><strong>Risk & Credit Analysis:</strong> Assess credit data, evaluate financial risks, and conduct detailed analyses for both crypto and fiat transactions.</li><li><strong>Regulatory Compliance:</strong> Prepare and submit Suspicious Transaction Reports (STRs/SARs). Execute hands-on AML, KYC, and EDD practices to maintain strict audit trails and ensure compliance with changing financial regulations.</li><li><strong>Financial Systems Management:</strong> Leverage accounting, CRM, and ERP platforms to monitor, report, and enhance core financial processes. Improve loan administration and maintain collection activities to optimize cash flow and mitigate risk.</li><li><strong>Cross-Functional Collaboration:</strong> Work closely with compliance, operations, and technology teams to resolve cases, streamline alert workflows, and develop enhanced monitoring strategies.</li><li><strong>Reporting & Insights:</strong> Create robust documentation, reports, and actionable insights to inform leadership, drive continuous improvement, and support data-driven decision-making.</li><li><strong>Customer Service:</strong> Address client inquiries and issues with urgency and professionalism, delivering high-touch service in a fast-paced environment.</li></ul><p><br></p>
We are looking for a talented D365 CRM Analyst to join our team in Guelph, Ontario. In this role, you will leverage your expertise in Microsoft Dynamics 365 and the Power Platform to develop and implement innovative solutions that address complex business needs. This is a permanent opportunity to collaborate with cross-functional teams and contribute to the optimization of core systems.<br><br>Responsibilities:<br>• Design and configure Microsoft Dynamics 365 solutions, including Power Pages, Power Automate flows, and Power Apps, to meet business requirements.<br>• Collaborate with stakeholders to gather and analyze system and client needs, translating them into effective technical solutions.<br>• Develop and implement custom enhancements, such as plug-ins, workflows, and integrations with third-party applications.<br>• Conduct rigorous testing, including unit and integration tests, to ensure system reliability and performance.<br>• Troubleshoot and resolve technical issues, maintaining data integrity and system functionality.<br>• Identify and implement opportunities for process automation and system improvements to enhance productivity.<br>• Work closely with solution architects to ensure alignment between technical designs and business objectives.<br>• Maintain documentation of system configurations, processes, and updates to support continuous improvement.<br>• Stay up-to-date with emerging technologies and best practices in Microsoft Dynamics 365 and related platforms.
<p>Are you an experienced technology leader who thrives at the intersection of strategy, innovation, and enterprise architecture? </p><p><br></p><p>We’re seeking an Enterprise Architect to help shape and drive a forward-looking technology vision for a national organization undergoing significant digital transformation. You will support this company through a large-scale cloud transformation, and strong experience with Microsoft Azure is critical for this role. </p><p><br></p><p>As the IT Enterprise Architect, you will:</p><p><br></p><ul><li>Own and evolve the organization’s architecture framework, including principles, standards, roadmaps, and reference models.</li><li>Lead strategic design and scoping initiatives to ensure technology solutions align with enterprise architecture goals and future-state vision.</li><li>Guide technical design activities, working closely with solution architects and technical leads to ensure secure, scalable, and standards‑aligned solutions.</li><li>Shape and support data and AI strategy, including providing architectural oversight for emerging technology initiatives.</li><li>Drive technology innovation, evaluating new tools and platforms, building proofs of concept, and identifying opportunities that enhance business productivity.</li><li>Partner with senior stakeholders to understand priorities, provide strategic technology guidance, and advocate for architectural best practices.</li><li>Influence digital transformation initiatives, with opportunities to shape modernization efforts across infrastructure, cloud, data, and business systems.</li><li>Promote continuous improvement, identifying opportunities to optimize cost, performance, or efficiency across the technology ecosystem.</li><li>Stay attuned to industry trends, especially those relevant to professional services and regulated sectors.</li><li>Serve as a key member of the IT leadership team, contributing to planning, resourcing, and strategic direction.</li></ul><p><br></p>
<p>We are seeking a motivated and detail-oriented Product Owner / Digital Project Coordinator to support product development and project execution for our client on an 11-month contract. This role is ideal for someone early in their product, business, or analytics career who enjoys working cross-functionally, staying organized, and using data to support decision-making.</p><p>The successful candidate will work closely with senior Product Owners, engineering, design, business stakeholders, and operations teams to ensure timely delivery of product initiatives and smooth day-to-day project coordination.</p><p><br></p><p>Responsibilities:</p><p><strong>Product Ownership Support</strong></p><ul><li>Assist senior Product Owners in defining product requirements, user stories, and acceptance criteria</li><li>Maintain and help prioritize the product backlog under guidance Participate in sprint planning, sprint reviews, and retrospectives</li><li>Translate business needs into clear, actionable requirements for development teams Support product documentation and roadmap updates</li></ul><p><strong>Project Coordination</strong></p><ul><li>Coordinate day-to-day project activities across teams and stakeholders</li><li>Track project timelines, milestones, dependencies, and deliverables</li><li>Follow up on action items and ensure tasks are completed on schedule Identify risks, issues, and blockers, and escalate when necessary</li><li>Prepare and distribute project status reports and meeting notes</li><li>Support communication between product, technology, business, and external teams</li></ul><p><strong>Data Analysis & Reporting</strong></p><ul><li>Collect, clean, and analyze product, project, or business data</li><li>Create dashboards, reports, and basic visualizations to track progress and performance Analyze user behavior, feature usage, and operational metrics</li><li>Provide data-driven insights to support decision-making Assist in defining KPIs and success metrics for product initiatives</li></ul>
