<p><strong><u>This is a hybrid position (3x a week in the office) in Downtown Toronto. </u></strong></p><p><br></p><p><br></p><p>Do you have experience leading ISO 27001 audits? Are you excited by the opportunity to manage cybersecurity programs for AI? </p><p><strong> </strong></p><p><strong> </strong></p><p>This leadership position is focused on building and executing cyber risk management programs aligned with emerging technologies such as AI/ML, quantum systems, and other disruptive innovations. As a hands-on contributor, you will develop and enforce security frameworks that meet compliance obligations. Your work will ensure alignment with enterprise-wide risk management initiatives while supporting regulatory standards.</p><p><strong> </strong></p><p> </p><p><strong>What you will do and how you will make an impact … </strong></p><p><strong> </strong></p><p><br></p><p><br></p><ul><li>Lead ISO 27001 audits from initial assessment and control validation through final reporting and certification processes.</li></ul><p><br></p><p><br></p><ul><li>Oversee risk management and compliance for AI platforms and emerging technologies, ensuring alignment with frameworks like the NIST AI Risk Management Framework and ISO/IEC standards.</li></ul><p><br></p><p><br></p><ul><li>Collaborate with cross-functional teams to evaluate technology risks associated with new innovations (e.g., generative AI and quantum computing) and implement solutions to mitigate exposure.</li></ul><p><br></p><p><br></p><ul><li>Guide risk assessments and develop policies for third-party platforms and vendors. </li></ul><p><br></p><p><br></p><ul><li>Establish and operationalize security controls across hybrid cloud and enterprise landscapes, leveraging automation and AI-related safeguards.</li></ul><p><br></p><p><br></p><ul><li>Design and enforce governance structures to ensure compliance with industry regulations, including those specific to AI governance.</li></ul><p><br></p><p><br></p><ul><li>Represent cybersecurity leadership in enterprise-wide risk discussions, incident response planning, and resiliency testing for advanced technologies.</li></ul><p><br></p><p><br></p><ul><li>Support regulatory alignment efforts by tracking developments in cybersecurity laws and standards and incorporating these into organizational compliance programs.</li></ul><p><br></p>
We are looking for an experienced Director to lead the strategic design and optimization of employee benefits systems in Toronto, Ontario. In this role, you will oversee system configurations for benefits enrollment, eligibility, and vendor integrations across platforms like Workday and Oracle. You will work closely with cross-functional teams to ensure compliance, troubleshoot issues, and deliver innovative solutions that enhance employee experiences.<br><br>Responsibilities:<br>• Develop and implement strategies for configuring benefits systems to align with organizational objectives and regulatory requirements.<br>• Oversee the end-to-end setup of systems for benefits enrollment, eligibility, rate structures, and vendor integrations.<br>• Act as a subject matter expert on platforms such as Workday, Oracle, and other HRIS systems.<br>• Collaborate with HR, IT, payroll, and external stakeholders to deliver scalable and efficient solutions.<br>• Diagnose and resolve complex system configuration issues to maintain seamless operations.<br>• Ensure compliance with legal and organizational policies in all aspects of benefits system management.<br>• Lead and mentor a team, fostering an environment of continuous improvement and innovation.<br>• Manage projects related to system upgrades, deployments, and integrations.<br>• Provide insights and recommendations to enhance employee experiences through technology-driven solutions.<br>• Stay updated on industry trends and emerging technologies to drive operational excellence.
<p>Robert Half is looking to hire a full time / permanent IT Specialist for a client that is rapidly expanding in the West GTA region. This is an exciting full time opportunity offering growth and development.</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit! </p><p><br></p><p>Ideal profile will be an individual that has succeeded at a senior help desk role and ready to take a career path towards a Systems Administrator role within the organization.</p><p><br></p><p>Role: IT Specialist</p><p>Type: Full time / Permanent</p><p>Location: West GTA</p><p>Compensation: $75 to $80k + 3 Weeks Vacation + Strong Benefits + Work Equipment provided + Hybrid work environment </p><p>Requirements + Responsibilities:</p><p>- Strong communication skills, personality and team player</p><p>- 5+ years experience working in a Help Desk role; currently in a Senior or Lead Help Desk role</p><p>- L1 / L2/ L3 support; able to handle a wide range of tasks (Systems, Networks and security)</p><p>- Office 365 support</p><p>- Active Directory; Azure AD</p><p>- InTune</p><p>- Email support; exchange – adding and removing; groups</p><p>- Managing tickets and escalating when appropriate; ensure help desk members can focus on projects</p><p>- Network (Basics)</p>
<p>We are looking for a skilled Senior Technical Specialist/ Endpoint Administrator to design, implement, and maintain cutting-edge endpoint solutions within the energy and natural resources sector. Based in Oakville, Ontario, this long-term contract position offers the opportunity to work on innovative projects while ensuring the performance, security, and efficiency of endpoint devices. The ideal candidate will have experience with Endpoint management, Intune, SCCM, Azure Active Directory and basic networking. This is a hybrid role, looking for an individual that can start ASAP. If you are passionate about leveraging technology to optimize workplace environments, we want to hear from you.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement endpoint solutions tailored to organizational needs and industry standards.</p><p>• Configure and maintain endpoint devices, ensuring optimal performance and security.</p><p>• Collaborate with IT teams to integrate endpoint technologies seamlessly with existing systems.</p><p>• Provide expert troubleshooting and resolve complex issues related to endpoints.</p><p>• Conduct root cause analyses to address and prevent recurring endpoint challenges.</p><p>• Lead and contribute to endpoint-related projects, ensuring timely delivery and adherence to budgets.</p><p>• Document endpoint configurations, policies, and procedures with precision.</p><p>• Train IT team members and end-users on endpoint technologies and best practices.</p><p>• Support and maintain AV/Teams room technologies to enhance workplace communication.</p><p>• Identify and implement improvements in endpoint management and security practices.</p>
We are looking for a skilled Network Administrator to support and maintain our IT infrastructure in Georgetown, Ontario. This role is critical to ensuring seamless connectivity, robust cybersecurity measures, and efficient use of business systems. The ideal candidate will have a strong background in network management and system administration, with the ability to work collaboratively with internal teams and external vendors.<br><br>Responsibilities:<br>• Provide technical support to end-users, resolving issues promptly and ensuring minimal disruption to operations.<br>• Assist users with Microsoft Dynamics systems by troubleshooting, managing permissions, and coordinating with external vendors for upgrades and issue resolution.<br>• Administer Office 365 tools, including Teams, SharePoint, OneDrive, and other applications, while managing user accounts and licenses.<br>• Configure, maintain, and support both physical and virtualized server environments, including regular backups and occasional after-hours maintenance.<br>• Monitor and optimize network performance by configuring switches, routers, and wireless access points, while troubleshooting connectivity issues.<br>• Collaborate with third-party IT service providers to implement cybersecurity measures, perform server patching, and ensure proactive system monitoring.<br>• Maintain detailed records of IT assets, including hardware and software, and ensure compliance with licensing agreements.<br>• Support the implementation of cybersecurity protocols such as endpoint protection, multi-factor authentication, and user access controls.<br>• Analyze system performance and user support trends to suggest improvements in IT operations and infrastructure.<br>• Contribute to the development and enforcement of internal security policies and compliance with external regulations.
We are looking for a highly analytical and detail-oriented Product Activation Analyst to join our dynamic Digital Product Team in Toronto, Ontario. In this long-term contract position, you will play a key role in managing data-driven processes, ensuring operational excellence, and supporting the activation of digital products. This hybrid role requires on-site presence three days per week and offers the opportunity to work closely with cross-functional teams to enhance product scalability and compliance.<br><br>Responsibilities:<br>• Oversee product activation processes, emphasizing user access entitlements and permissions.<br>• Prepare and maintain structured data files for system uploads, ensuring accuracy and version control.<br>• Utilize Excel and Power BI to analyze large datasets, uncover trends, and deliver actionable insights.<br>• Create dashboards and reports to effectively communicate metrics and performance to stakeholders.<br>• Address and resolve inconsistencies, gaps, and risks in activation-related workflows and data.<br>• Collaborate with product, IT, and business teams to support data analysis for product launches.<br>• Document business use cases, operational procedures, and functional requirements for product activation.<br>• Develop and maintain best practices and process documentation to ensure scalability and consistency.<br>• Apply frameworks for organizing and tagging raw data to enhance usability.<br>• Contribute to continuous improvement initiatives for activation tools and processes.
<p>We are looking for a dedicated Help Desk Analyst to join our team in North York, Ontario. As part of this long-term contract position, you will play a vital role in ensuring seamless IT support for our organization. This is an excellent opportunity to provide technical assistance, troubleshoot issues, and contribute to a high-performing support environment.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve technical issues related to software, hardware, and network configurations.</p><p>• Set up new staff accounts, ensuring smooth onboarding with proper hardware and software configurations.</p><p>• Deliver exceptional customer service by promptly addressing inquiries and resolving technical problems.</p><p>• Proactively monitor and troubleshoot IT systems to identify and resolve potential issues.</p><p>• Maintain and manage Active Directory accounts, ensuring accurate user permissions and security protocols.</p><p>• Provide support for Apple and Android devices, including configuration and troubleshooting.</p><p>• Assist with hardware deployments, including system imaging and configuration.</p><p>• Collaborate with team members to document and refine technical support processes.</p><p>• Support Mac and Windows environments, ensuring all systems are up-to-date and fully functional.</p>
