We are looking for an experienced Payroll Specialist to join our team on a contract basis in Ottawa, Ontario. In this role, you will be responsible for managing full-cycle payroll processes for approximately 800 employees while ensuring accuracy and compliance with all regulations. This position offers an excellent opportunity to apply your expertise in payroll systems and financial functions within the non-profit sector.<br><br>Responsibilities:<br>• Process full-cycle payroll for a workforce of approximately 800 employees, ensuring accuracy and timeliness.<br>• Prepare and issue T4 forms and other required payroll documentation.<br>• Reconcile payroll accounts to maintain accurate financial records.<br>• Verify employee information and ensure compliance with all applicable requirements.<br>• Utilize payroll systems such as ADP Workforce Now and Ceridian Dayforce to manage payroll operations.<br>• Handle benefit administration and tax reporting as part of payroll functions.<br>• Collaborate with internal teams to address payroll-related inquiries and resolve discrepancies.<br>• Maintain confidentiality and adhere to all regulatory standards related to payroll and employee data.<br>• Generate detailed payroll reports and provide insights to support organizational decision-making.<br>• Stay updated on payroll regulations and best practices to ensure compliance.
<p>Robert Half Management Resources is the worldwide leader in specialized consulting and staffing services for senior-level accounting, finance and business systems professionals. </p><p>Our Not-for-Profit client is seeking a Workday Specialist for a six-month term. In this position you will play a key role in the customization, testing, process design, documentation, and training to ensure smooth adoption.</p><p><br></p><p>The ideal candidate will have the following skills and experience:</p><ul><li>Five years of hands-on experience in Workday ERP implementation projects as an experienced delivery consultant.</li><li>Proven skills and experience in Workday Finance and/or Workday HCM functions in general to support project team in testing, training, deployment and post go live sustainment. </li><li>Specific experience in Financial Planning and Strategic Sourcing is highly desirable to work with project team in full implementation of these functions in phase 2.</li><li>Specific experience in Advanced Compensation, Learning for Extended Enterprises, Talent Management is highly desirable to work with project team in full implementation of these functions in phase 2. </li><li>Good understanding of reporting and data analytics in Workday and established skills in report customization and development in Workday. </li></ul><p><br></p>
<p>We are looking for an experienced Call Center Specialist to join our clients team in Ottawa, Ontario. In this long-term contract role, you will play a vital part in supporting callers with inquiries related to a class action lawsuit. Your expertise in managing customer interactions and providing accurate information will be essential to ensuring a seamless experience for all callers.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle inbound calls and provide guidance on claim statuses, form submissions, and other inquiries related to the class action lawsuit.</p><p>• Research and locate answers to caller questions using available resources and relay accurate information.</p><p>• Collect detailed caller information when an escalation is required, ensuring proper verification of data.</p><p>• Maintain a high level of professionalism and empathy while addressing caller concerns.</p><p>• Utilize customer service software and CRM tools to document interactions and track resolutions.</p><p>• Follow established protocols to ensure compliance with legal and organizational guidelines.</p><p>• Collaborate with team members to identify solutions for complex issues and improve service processes.</p><p>• Manage multiple tasks efficiently while adhering to deadlines and high-quality standards.</p><p>• Contribute to the development of best practices to enhance the overall caller experience.</p>
