<p>We are looking for a detail-oriented and approachable Receptionist to join our team on a contract basis in Toronto, Ontario. In this role, you will be the first point of contact for visitors and callers, ensuring a welcoming and organized front office environment. Your ability to handle administrative tasks and provide exceptional customer service will be key to success in this position.</p><p><br></p><p><strong>Dates of the Assignment: </strong>December 19th, December 22nd–24th, and December 29th–January 2nd</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring a positive and detail-oriented experience.</p><p>• Answer, screen, and direct incoming phone calls efficiently while addressing inquiries.</p><p>• Manage incoming and outgoing correspondence, including mail and deliveries.</p><p>• Maintain the reception area, ensuring it is clean, organized, and presentable.</p><p>• Coordinate meeting room bookings and assist with scheduling as required.</p><p>• Provide administrative support, such as data entry and filing, to various departments.</p><p>• Handle basic record-keeping and maintain office supplies inventory.</p><p>• Assist in preparing documents and reports as needed.</p><p>• Ensure compliance with office procedures and uphold company policies.</p>
We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
We are looking for a motivated Customer Service Representative to join our team in Toronto, Ontario, within the transport industry. In this long-term contract role, you will play a key part in assisting customers with inquiries related to parking permits and other related matters. If you have a passion for delivering exceptional service and thrive in a fast-paced environment, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Respond promptly to incoming calls and emails, addressing customer inquiries with attention to detail and courtesy.<br>• Assist customers with questions regarding parking permits and related services, ensuring clarity and satisfaction.<br>• Process and manage data entry tasks accurately to maintain up-to-date records.<br>• Schedule appointments efficiently to accommodate customer needs and organizational timelines.<br>• Handle inbound and outbound calls, providing relevant information and resolving issues effectively.<br>• Coordinate correspondence through email, ensuring timely responses and clear communication.<br>• Utilize Microsoft Excel and Word to organize, track, and document customer interactions.<br>• Process order entries with precision to ensure seamless service delivery.<br>• Maintain a positive and helpful attitude while resolving customer concerns.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.
