<p>We are seeking a dedicated and experienced <strong>Spa Operations Manager</strong> to oversee the daily operations of our premium spa facility. The ideal candidate will bring a strong background in spa or wellness management, exceptional leadership skills, and a passion for delivering outstanding guest experiences. In this role, you'll lead and inspire a team of skilled professionals while ensuring exceptional service standards, operational efficiency, and revenue growth. Fluency in both English and Mandarin is a critical requirement for this position.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage the daily operations of the spa, including staff scheduling, service delivery, and customer service.</li><li>Recruit, train, supervise, and evaluate spa therapists, aestheticians, and concierge personnel.</li><li>Ensure a safe, clean, and calming environment compliant with health and safety regulations.</li><li>Oversee inventory management, ordering supplies and products as necessary.</li><li>Handle guest feedback and complaints professionally, maintaining high standards of customer satisfaction.</li><li>Develop and execute marketing strategies and spa promotions to drive business growth and revenue.</li><li>Monitor and analyze Key Performance Indicators (KPIs) and establish performance goals for the team.</li><li>Ensure all services are delivered in alignment with the company's standards and protocols.</li><li>Oversee booking systems for a seamless client experience, from check-in to checkout.</li><li>Collaborate with senior management to create and manage budgets, forecasts, and financial reports.</li><li>Stay updated on spa trends, wellness innovations, and industry best practices.</li></ul><p><br></p>
<p><strong>Overview</strong></p><p> As a Digital Product Manager, you will play a pivotal role in shaping and driving the online customer experience for a fast-growing, international eCommerce company specializing in personalized products. This is a senior-level position that requires a dynamic leader with a track record of owning and executing digital product roadmaps in a retail or eCommerce environment. You will work cross-functionally to ensure all aspects of the digital strategy align with business goals while continually optimizing the online experience to boost engagement, conversions, and customer satisfaction.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Digital Product Leadership:</strong> Develop, communicate, and execute a clear and comprehensive digital product roadmap within the Shopify Plus ecosystem, ensuring alignment with overall business objectives.</li><li><strong>Website Optimization and Marketing Support:</strong> Collaborate with marketing teams to enhance the online presence, optimize landing pages, and support website-driven campaigns.</li><li><strong>eCommerce Expertise:</strong> Leverage your Shopify experience to drive improvements to functionality, performance, and user experience across desktop and mobile platforms.</li><li><strong>Strategy and Execution:</strong> Work hands-on to define product strategies, coordinate cross-functional initiatives, and manage the lifecycle of digital product initiatives from ideation to launch.</li><li><strong>Data-Driven Insights:</strong> Utilize analytics to assess the performance of digital products and inform strategic decisions through actionable insights.</li><li><strong>Collaboration:</strong> Partner with design, development, and marketing teams to execute innovative ideas, ensuring alignment and consistency across projects.</li><li><strong>Customer-Centric Innovation:</strong> Bring an entrepreneurial mindset to uncover new opportunities for personalization and customer engagement, ensuring the business remains a leader in its space.</li></ul><p><br></p>
<p>We are recruiting for an experienced <strong>Freelance CX Specification Specialist</strong> who will serve as the vital liaison bridging brand strategy and the execution of Canadian marketing campaigns. In this role, you will ensure seamless implementation of targeted campaigns by leveraging tools like <strong>Adobe Experience Manager (AEM)</strong> and <strong>Adobe Campaign Manager</strong>. The ideal candidate is process-driven, detail-oriented, and can effectively manage multiple stakeholders while maintaining focus under tight deadlines. </p><p><br></p><p>This is a remote, <strong>freelance </strong>position and project hours can vary between <strong>5-20 hours per week</strong>. </p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage and execute <strong>email marketing automations</strong> to enhance customer journeys, such as <strong>Welcome Journeys, day-to-day customer journeys</strong>, and other tailored engagement touchpoints.</li><li>Utilize <strong>Adobe Experience Manager</strong> and <strong>Adobe Campaign Manager</strong> to design and deploy marketing initiatives aligned with the Brand Team’s strategy.</li><li>Partner with the Brand Team to ensure marketing strategies are translated effectively into actionable deliverables.</li><li>Work closely with the <strong>Adobe Specialist</strong> to build out <strong>segmentation and personalization layers</strong> for campaigns.</li><li>Maintain high levels of accuracy and attention to detail in campaign programming and execution.</li><li>Focus on key deliverables during the critical <strong>September to December period</strong>.</li><li>Collaborate with multiple stakeholders across departments while managing relationships and deliverables efficiently.</li><li>Use <strong>WorkFront</strong> to manage workflows and maintain oversight on project timelines.</li></ul><p><br></p>
We are looking for an experienced field marketing manager to take on a 12-month contract opportunity (hybrid) focused on driving regional marketing impact in doit être autorisé à travailler au Must be authorized to work in doit être autorisé à travailler au Must be authorized to work in Canada. This position is ideal for someone who thrives in fast-paced environments, is passionate about marketing strategy, and enjoys working closely with sales to influence growth and revenue outcomes. <br> As a key member of the Canadian marketing team, you will lead and execute multi-channel marketing programs aligned with core business objectives. Your work will involve collaborating across departments, managing high-impact campaigns, and directly contributing to lead generation and brand presence in priority markets. <br> Responsibilities: • Industry Marketing Strategy: Develop and refine strategic marketing plans in collaboration with global and regional stakeholders to support priority industries and business segments. • Demand Generation: Own and execute inbound marketing initiatives in partnership with sales development, digital, and content teams to generate experience in leads and fill the sales pipeline. • Campaign Management: Lead the planning and rollout of integrated campaigns across email, digital, webinars, and both in-person and virtual events - aligning with broader customer acquisition and revenue goals. • Market Engagement: Manage local activations, partnerships, and industry association programs to boost brand visibility and nurture customer relationships. • Sales Enablement: Work closely with sales teams to design and activate marketing programs that support sales objectives and maximize ROI. • Cross-Functional Coordination: Act as a liaison between regional marketing and internal functions such as sales programs, digital, operations, and analytics to ensure seamless execution. • Performance Analysis: Monitor, report, and optimize marketing effectiveness by analyzing campaign metrics, pipeline performance, and return on investment. • Budget Management: Oversee marketing spend for assigned campaigns and provide strategic insights to ensure efficient use of resources.
<p>We are looking for a dynamic Service Operations Manager to lead and inspire our service operations in St. Catharines, Ontario. This role focuses on managing a team of electricians to deliver exceptional electrical services in residential, commercial, and industrial sectors. If you excel in driving operational efficiency, fostering client relationships, and leading high-performing teams, this is the perfect opportunity for you.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor a team of electricians, ensuring safe and high-quality service delivery across all projects.</p><p>• Build and maintain strong client relationships, acting as the primary point of contact for service-related inquiries and escalations.</p><p>• Oversee daily service operations, including job costing, resource allocation, and inventory management, to optimize efficiency.</p><p>• Monitor financial performance, identify areas for cost improvement, and implement effective solutions to drive profitability.</p><p>• Collaborate with internal departments such as Estimating, Dispatch, and Customer Support to ensure seamless workflows.</p><p>• Execute strategic initiatives aimed at business growth, including exploring new service offerings and expanding customer acquisition.</p><p>• Manage hiring, onboarding, and development programs to build a cohesive and skilled team.</p><p>• Analyze performance metrics and share findings with the team to ensure alignment with company objectives.</p><p>• Drive continuous improvement efforts by responding to market trends and client feedback.</p><p>• Ensure all projects meet safety and quality standards, aligning with company policies and industry regulations.</p>
<p>We are looking for a skilled and proactive <strong>Bilingual (French)</strong> Talent Acquisition specialist to join our team in Mississauga, Ontario. In this role, you will oversee full-cycle recruitment processes, manage high-volume requisitions, and implement innovative sourcing strategies to attract top-tier candidates. Your ability to build strong relationships and provide exceptional service will be key to fostering a positive hiring experience and enhancing our organizational culture.</p><p><br></p><p>Responsibilities:</p><p>• Manage full-cycle recruitment processes, including sourcing, screening, interviewing, and onboarding for diverse roles across client groups.</p><p>• Handle 15-20 job requisitions simultaneously, ranging from entry-level to mid-senior positions.</p><p>• Develop and execute creative sourcing strategies using platforms such as LinkedIn and other social media channels.</p><p>• Build partnerships with educational institutions and healthcare associations to enhance company branding and visibility.</p><p>• Organize and participate in job fairs to support co-op student recruitment initiatives.</p><p>• Promote and manage the internal Employee Referral Program, including monthly communications to employees.</p><p>• Conduct reference checks, background verifications, and offer negotiations in collaboration with third-party vendors.</p><p>• Provide market insights and competitive intelligence to support talent strategies and organizational decisions.</p><p>• Present recruitment updates and metrics to senior management, HR advisors, and the Recruitment Manager.</p><p>• Foster a positive candidate experience by delivering excellent customer service and promoting an inclusive workplace culture.</p>
We are looking for an experienced Procurement Specialist to join our team on a contract basis in Waterloo, Ontario. In this role, you will oversee purchasing processes, negotiate contracts, and manage vendor relationships to support business operations. This position offers an excellent opportunity to work in a hybrid environment, combining in-office collaboration and remote flexibility.<br><br>Responsibilities:<br>• Manage the procurement of computer software, hardware, and marketing services, ensuring the best value and quality.<br>• Negotiate terms and conditions with vendors to secure optimal agreements for the organization.<br>• Review and refine contracts and order forms in collaboration with the legal department to meet organizational standards.<br>• Coordinate license renewals and ensure compliance with Master Service Agreements.<br>• Support marketing initiatives by organizing trade show purchases and related contracts.<br>• Collaborate with internal teams to align procurement activities with company objectives.<br>• Maintain strong relationships with vendors to ensure timely delivery and service quality.<br>• Partner with another Procurement Specialist to optimize purchasing processes and strategies.<br>• Monitor and manage purchase orders to ensure accuracy and efficiency.<br>• Provide effective communication with stakeholders at all levels to facilitate decision-making.
<p>Our client is seeking a dynamic Manager, Strategic Sourcing & Distribution to lead cross-functional initiatives aimed at optimizing sourcing strategies and third-party distribution relationships, ensuring best-in-class supply chain performance across the U.S. and Canada. This leadership role focuses on supplier engagement, distributor management, and fostering collaboration across internal teams and external partners.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Lead sourcing and distribution strategies to achieve short- and long-term operational goals.</p><p>• Manage supplier and distributor relationships, including RFI/RFP processes, contract negotiations, and performance reviews.</p><p>• Analyze spend, industry trends, and distribution data to identify cost-saving and optimization opportunities.</p><p>• Oversee pricing submissions and ensure compliance with sourcing and distribution contracts.</p><p>• Drive continuous improvement initiatives across sourcing and distribution functions.</p><p>• Collaborate with internal teams, including Demand Planning, Supply Planning, Logistics, and Market Operations.</p><p>• Conduct site inspections, satisfaction surveys, and annual business reviews with distribution centers.</p><p>• Support strategic initiatives such as promotions, automation, and transformation projects.</p><p>• Ensure alignment with company values and provide franchisee-centric solutions.</p><p>• Recommend and manage transitions between existing distributors and new acquiring distributors.</p><p>• Maintain responsibility for continuity and contingent distribution options within the assigned territory.</p><p>• Champion national roles in areas such as service, quality, continuous improvement, and Subway partnerships.</p><p>• Perform additional duties as assigned.</p>
<p>We are looking for an experienced and driven Talent Acquisition Specialist to help our client build exceptional teams. In this role, you will play a key part in identifying and recruiting top-tier talent across various while providing strategic guidance on hiring practices. Your expertise in sourcing, evaluating, and onboarding candidates will ensure organizations secure the talent they need for sustained success.</p><p><br></p><p>Responsibilities:</p><p>• Partner with clients to understand their hiring needs, organizational goals, and company culture.</p><p>• Utilize innovative sourcing methods, including job boards, applicant tracking systems, and LinkedIn Recruiter, to identify and attract high-quality candidates.</p><p>• Conduct thorough evaluations of candidates’ skills, experiences, and fit for specific roles.</p><p>• Oversee the entire recruitment process, ensuring efficiency and a positive experience for all involved.</p><p>• Stay informed about market trends and emerging talent acquisition strategies to enhance recruitment outcomes.</p><p>• Develop and maintain talent pipelines to support future hiring requirements.</p><p>• Offer expert advice to clients on hiring trends, talent availability, and compensation benchmarking.</p>
<p>Are you an experienced financial professional ready to take a leadership role in driving operational excellence within the investment fund industry? Our client is searching for a highly motivated <strong>Sr Analyst, Fund Oversight and Tax.</strong> who will work closely with the AVP Fund Services in overseeing fund operations, regulatory compliance, and business process improvements. This critical position offers an opportunity to make strategic contributions and increase the department's analytical capabilities for better business decision-making.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>As the Sr Analyst, Fund Oversight and Tax</strong>, you will play a vital role in managing and overseeing key functions of the funds and ensuring compliance with regulatory and administrative requirements. Your role will include:</p><p><strong>Fund Operations & Oversight</strong></p><ul><li>Leading the daily coordination and oversight of accounting, custody, tax, and financial reporting activities outsourced to the fund administrator.</li><li>Managing monthly and annual distributions for Funds and Unit Trusts, ensuring accuracy and timeliness.</li><li>Coordinating and reviewing semi-annual and annual financial statements under IFRS, including portfolio risk assessments, analysis, and commentary.</li><li>Participating in monthly oversight and conducting regular due diligence meetings with the fund administrator.</li><li>Monitoring fund valuations and fair valuation processes to uphold NAV (Net Asset Value) accuracy and consistency.</li><li>Completing reconciliations, internal reporting, and preparing materials for oversight committees as needed.</li></ul><p><strong>Regulatory & Administrative Duties</strong></p><ul><li>Overseeing regulatory documentation required for fund operations, such as market openings and tax reclaim declarations.</li><li>Preparing necessary tax filings for the Funds, including GST/HST calculations and SLFI returns.</li><li>Reviewing and monitoring Management Expense Ratio (MER) calculations while ensuring proper accounting and allocation.</li><li>Providing key support during the annual audit process for the Funds and ensuring accuracy and compliance.</li></ul><p><strong>Process Improvement & Analytics</strong></p><ul><li>Supporting business process improvement initiatives to optimize operations and drive efficiency.</li><li>Developing and implementing analytical strategies to enhance decision-making capabilities and performance insights.</li><li>Contributing to ad-hoc projects and strategic initiatives as directed by senior leadership.</li></ul>
<p><strong>Job Title: Director of Strategy (Contract)</strong></p><p><strong>Position Type:</strong> 6-Month Contract (Full Time Hours - Potential for Extension)</p><p><strong>Location:</strong> Hybrid (1–2 days onsite Kitchener – Waterloo area)</p><p><br></p><p><strong>Description</strong></p><p>Our client is seeking a <strong>Director of Strategy</strong> to support their strategic planning efforts. This role is focused on end-to-end strategy development, proposal creation, and turning complex ideas into actionable plans. Strong presentation and storytelling abilities are key to success in this position.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Strategic Planning:</strong> Develop and execute strategic plans.</li><li><strong>Presentation Creation:</strong> Craft compelling, professional presentations (PowerPoint) to effectively communicate plans to executive stakeholders.</li><li><strong>Operational & Financial Insights:</strong> Collaborate with FP& A to extract insights from operational data for strategic decision-making.</li><li><strong>Cross-Functional Alignment:</strong> Drive collaboration across teams to complete initiatives and deliverables.</li></ul><p><br></p>
<p>Our client in the Finance industry is looking for an experienced <strong>UX/UI Designer</strong> with a proven track record of successfully designing web-based software applications. The ideal candidate will have <strong>5+ years of experience</strong> crafting user-centered designs and creating intuitive interfaces. Familiarity with B2B platforms and/or <strong>FinTech</strong> solutions is a significant plus. You will collaborate with cross-functional teams to research, design, and refine highly effective and engaging digital experiences that solve user challenges while aligning with business goals.</p><p><br></p><p>This is a 1 year contract, working hybrid in downtown Toronto - a <strong>minimum of 3 days in office per week</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the end-to-end design process, including research, wireframing, prototyping, and final production for web-based software applications.</li><li>Collaborate with product managers, developers, and stakeholders to gather requirements and ensure alignment with user needs and business objectives.</li><li>Design user interfaces that are intuitive, accessible, and visually compelling, adhering to established design systems and brand guidelines.</li><li>Conduct user research and usability testing to gain insights and validate design concepts, ensuring data-driven decision-making.</li><li>Create and maintain comprehensive design documentation, including user flows, personas, and competitive analysis.</li><li>Stay updated on the latest design trends, best practices, and technologies, particularly in the B2B and FinTech spaces.</li><li>Work closely with developers to ensure accurate implementation of design specifications, conducting design reviews and QA as needed.</li><li>Contribute to the refinement and evolution of internal design systems, processes, and tools.</li></ul><p><br></p>
