<p>We are looking for a Bilingual French Payroll Specialist to join our leading client. This is a full time permanent position located in the Mississauga area. As the Payroll Specialist, you will be responsible for;</p><p><br></p><ul><li>Oversee and process bi-weekly hourly and salary payroll processing for Canadian locations</li><li>Multi-province payroll processing</li><li>Processes benefit enrollments, changes, and termination for all benefit plans</li><li>guidance to employees regarding all benefit related matters.</li><li>Lead payroll Year End process; preparation of T4s</li><li>Prepare payroll reports for HR and Finance</li><li>Monitor payroll inbox and respond to employee and manager queries</li><li>Audit payroll processes to ensure data integrity</li><li>Review and recommend improvements to existing payroll procedures</li><li>Handle human resource inquiries for the Mississauga location</li><li>Support HR team with recruitment activities, onboarding and orientation and employee relations activities</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Medical Receptionist to join our team on a contract basis in Toronto, Ontario. In this role, you will be the first point of contact for patients and visitors, ensuring smooth administrative operations and exceptional service delivery. This is an onsite position requiring a friendly and organized individual with a strong background in medical administration.<br><br>Responsibilities:<br>• Greet patients and visitors warmly while managing all incoming inquiries and directing them to the appropriate personnel or resources.<br>• Schedule and coordinate appointments efficiently, ensuring accurate documentation within the clinic's electronic medical records system.<br>• Maintain and update patient charts, records, and case files with a high level of accuracy and confidentiality.<br>• Respond to general inquiries about clinic services and provide clear information to patients and external agencies.<br>• Assist the clinic team with administrative tasks, including managing correspondence and preparing medical documentation.<br>• Ensure the reception area is clean, organized, and welcoming at all times.<br>• Uphold privacy and confidentiality standards in all interactions and documentation processes.<br>• Support the clinic lead and clinical manager with daily office operations as needed.<br>• Utilize Telus PS Suite or similar EMR software to manage patient information and streamline clinic workflows.<br>• Handle sensitive situations with professionalism, patience, and empathy, particularly when working with marginalized communities.
<p><strong>Office Assistant (with Growth Opportunity into Customer Service)</strong></p><p>Are you looking to start your career in a supportive and dynamic office environment, with a clear path to growth? We are seeking a detail-oriented and motivated <strong>Office Assistant</strong> to join our team. This role begins with providing clerical and administrative support to ensure smooth day-to-day operations, and will transition into a <strong>Customer Service Representative</strong> role as you gain experience and training.</p><p><strong>What You’ll Do</strong></p><p><strong>As an Office Assistant, you will:</strong></p><ul><li>Provide general clerical support including filing, scanning, and data entry.</li><li>Assist with order processing and documentation.</li><li>Support office staff with administrative tasks and special projects.</li><li>Answer and direct phone calls and emails as needed.</li></ul><p><strong>As you transition into Customer Service, you will:</strong></p><ul><li>Interact directly with customers to process orders, answer inquiries, and resolve concerns.</li><li>Enter orders and issue acknowledgements in a timely manner.</li><li>Provide pricing, delivery, and shipping information.</li><li>Communicate changes and updates to customers.</li><li>Assist with export documentation and international shipping requirements.</li><li>Maintain accurate customer records and open new accounts.</li><li>Collaborate with the Scheduler, Sales Manager, and Supply Chain team to ensure customer satisfaction.</li></ul>
<p>We are seeking a dedicated and experienced <strong>Spa Operations Manager</strong> to oversee the daily operations of our premium spa facility. The ideal candidate will bring a strong background in spa or wellness management, exceptional leadership skills, and a passion for delivering outstanding guest experiences. In this role, you'll lead and inspire a team of skilled professionals while ensuring exceptional service standards, operational efficiency, and revenue growth. Fluency in both English and Mandarin is a critical requirement for this position.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage the daily operations of the spa, including staff scheduling, service delivery, and customer service.</li><li>Recruit, train, supervise, and evaluate spa therapists, aestheticians, and concierge personnel.</li><li>Ensure a safe, clean, and calming environment compliant with health and safety regulations.</li><li>Oversee inventory management, ordering supplies and products as necessary.</li><li>Handle guest feedback and complaints professionally, maintaining high standards of customer satisfaction.</li><li>Develop and execute marketing strategies and spa promotions to drive business growth and revenue.</li><li>Monitor and analyze Key Performance Indicators (KPIs) and establish performance goals for the team.</li><li>Ensure all services are delivered in alignment with the company's standards and protocols.</li><li>Oversee booking systems for a seamless client experience, from check-in to checkout.</li><li>Collaborate with senior management to create and manage budgets, forecasts, and financial reports.</li><li>Stay updated on spa trends, wellness innovations, and industry best practices.</li></ul><p><br></p>
<p><strong>Join a Supportive & Collaborative Team in a Hybrid Environment!</strong></p><p>Are you passionate about excellence in financial management? Do you believe that financial stability is key to driving organizational growth and success? Our client shares your vision and we invite you to bring your expertise to our client's team as <strong>Controller. </strong>With over 70 locations across Canada, our client is a leader in their industry. Their supportive and collaborative culture has fostered an environment where people love coming to work every day and knowing they’re making a meaningful impact.</p><p><br></p><p><strong>What Makes Them Unique</strong></p><ul><li><strong>Collaborative & Supportive Culture</strong>: They value teamwork, innovation, and shared success. You’ll join a team that works closely together and supports one another to achieve our mission.</li><li><strong>Hybrid Flexibility</strong>: While this role is primarily on-site at their Oakville head office, they offer hybrid work so you can enjoy the best of both worlds.</li><li><strong>A Positive Work Environment</strong>: Be part of a workplace where people genuinely enjoy working together and contributing to our shared goals.</li></ul><p><strong>About the Role: </strong></p><p>As the Controller, you’ll oversee financial operations and play a pivotal role in driving the company's continued success. Reporting directly to the CEO, you’ll be responsible for a wide range of financial management responsibilities, focused on the company's mission while maintaining robust fiscal health.</p><p><br></p><p><strong>Key responsibilities include:</strong></p><ul><li>Guiding Franchise Partners and their bookkeepers on basic financial matters, including POS and QuickBooks.</li><li>Collaborating with the procurement team on inventory management.</li><li>Supervising sales data exports from in-house systems to accounting software.</li><li>Managing vendor payments and franchisee accounts receivable.</li><li>Ensuring tax compliance, filing, planning, and reporting.</li><li>Overseeing payroll and employee records for our office team.</li><li>Handling full-cycle accounting, including Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), reconciliations, and month/year-end closings.</li><li>Developing and presenting financial statements, forecasts, variance analyses, and cash flow projections to support strategic decision-making.</li><li>Improving financial policies and processes as needed.</li><li>Coordinating and managing the budgeting process while controlling expenses.</li></ul><p><strong>Why You’ll Love Working Here:</strong></p><ul><li>You’ll join a team rooted in <strong>collaboration, purpose, and positivity</strong>.</li><li>Our employees consistently highlight our <strong>supportive culture and the joy of coming to work</strong>.</li><li>You’ll enjoy <strong>hybrid flexibility</strong>.</li><li>You’ll make a real impact by contributing to an organization whose mission improves lives every day.</li></ul><p><br></p>
<p>We are recruiting for an experienced <strong>Freelance CX Specification Specialist</strong> who will serve as the vital liaison bridging brand strategy and the execution of Canadian marketing campaigns. In this role, you will ensure seamless implementation of targeted campaigns by leveraging tools like <strong>Adobe Experience Manager (AEM)</strong> and <strong>Adobe Campaign Manager</strong>. The ideal candidate is process-driven, detail-oriented, and can effectively manage multiple stakeholders while maintaining focus under tight deadlines. </p><p><br></p><p>This is a remote, <strong>freelance </strong>position and project hours can vary between <strong>5-20 hours per week</strong>. </p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage and execute <strong>email marketing automations</strong> to enhance customer journeys, such as <strong>Welcome Journeys, day-to-day customer journeys</strong>, and other tailored engagement touchpoints.</li><li>Utilize <strong>Adobe Experience Manager</strong> and <strong>Adobe Campaign Manager</strong> to design and deploy marketing initiatives aligned with the Brand Team’s strategy.</li><li>Partner with the Brand Team to ensure marketing strategies are translated effectively into actionable deliverables.</li><li>Work closely with the <strong>Adobe Specialist</strong> to build out <strong>segmentation and personalization layers</strong> for campaigns.</li><li>Maintain high levels of accuracy and attention to detail in campaign programming and execution.</li><li>Focus on key deliverables during the critical <strong>September to December period</strong>.</li><li>Collaborate with multiple stakeholders across departments while managing relationships and deliverables efficiently.</li><li>Use <strong>WorkFront</strong> to manage workflows and maintain oversight on project timelines.</li></ul><p><br></p>
We are looking for a dedicated Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will act as a key point of contact for clients, ensuring exceptional service delivery through collaboration with internal departments. As part of the Mid-Office Service Team, you will support independent Portfolio Managers and Introducing Brokers by managing daily operations and resolving client issues. This is a hybrid long-term contract position requiring at least three days per week on-site, with newer team members expected to work in the office more frequently.<br><br>Responsibilities:<br>• Build and nurture strong client relationships by coordinating efforts with internal teams and departments.<br>• Maintain a high standard of customer service by keeping clients informed about new products, services, and developments relevant to their business.<br>• Resolve client issues promptly and thoroughly, while recommending improvements to enhance overall service delivery.<br>• Review and approve administrative tasks such as bank transfers, de-registrations, foreign exchanges, and internal account transfers on a daily basis.<br>• Serve as a liaison between clients and operational teams to ensure timely and proactive task completion.<br>• Coordinate and document regular client meetings to address service and operational concerns, following up to ensure resolution.<br>• Provide guidance to clients on company policies, procedures, and available training that impact their business operations.<br>• Offer process improvement recommendations to strengthen client relationships and streamline operations.<br>• Represent the company professionally during client meetings and business events.
