<p><strong>Job Posting: Executive Assistant & Office Manager</strong></p><p>We are seeking an experienced and proactive Executive Assistant & Office Manager to provide comprehensive support to our executive team and ensure seamless office operations. This is an exciting opportunity for someone who thrives in a dynamic, fast-paced environment and is passionate about organizational efficiency and exceptional service.</p><p><strong>Key Responsibilities</strong></p><p><strong>Executive Assistant Duties:</strong></p><ul><li>Calendar and Contact Management: Coordinate executive schedules and contact lists, proactively prioritizing meetings, appointments, and travel plans.</li><li>Inbox Management: Oversee and manage multiple executive inboxes to facilitate prompt responses and efficient workflow.</li><li>Travel Coordination: Arrange detailed domestic and international travel, including flights, accommodation, transportation, and itineraries.</li><li>Meeting Preparation: Prepare materials, coordinate logistics, handle meeting setup, manage follow-ups, and communicate with internal and external stakeholders.</li><li>Email and Communication Management: Draft, review, and manage correspondence, including responding to emails on behalf of executives when appropriate.</li><li>Project Support: Assist the executive team with special projects, research, and presentations, ensuring clear communication and adherence to deadlines</li></ul><p><strong>Office Manager Duties:</strong></p><ul><li>Front Desk Support: Serve as the first point of contact for visitors and callers, manage mail, deliveries, and general email, and greet all guests professionally.</li><li>Banking: Handle deposits and other basic banking tasks securely and accurately.</li><li>File Management: Organize and maintain both physical and digital filing systems for easy access and accuracy.</li><li>Office Operations: Manage day-to-day office logistics, including supply procurement, equipment and technology support, and vendor relationships.</li><li>Facilities Management: Oversee office maintenance, repairs, cleaning services, and enforce safety protocols as required.</li><li>Team Support: Provide general administrative assistance to team members, including scheduling, document preparation, and meeting coordination support.</li><li>Vendor Management: Build and maintain positive relationships with vendors for office supplies, equipment, service agreements, and maintenance to ensure cost-effectiveness and quality service.</li><li>Event Coordination: Organize and execute company events, meetings, and team-building activities.</li></ul><p><br></p>
<p>We are seeking an experienced Treasury Director to lead and manage treasury functions within our client’s Canadian banking subsidiary legal entities. This is a critical leadership role focused on funding, liquidity, and asset-liability management, including interest rate risk, financial risk management programs, and compliance with regulatory expectations.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and enhance balance sheet and financial risk management programs, including regulatory stress testing.</li><li>Develop, maintain, and refine treasury risk management frameworks to meet evolving Basel and OSFI requirements.</li><li>Manage funding programs and develop strategies to optimize interest expense and spread revenue across various banking products.</li><li>Analyze, report, and recommend actions on interest rate exposures and liquidity risk metrics.</li><li>Ensure robust investment composition and strategies for high quality liquid asset holdings.</li><li>Participate in internal product interest rate setting and asset liability management committees.</li><li>Oversee budgeting and forecasting for funding and interest expense, collaborating across finance and business lines.</li><li>Support and execute regulatory processes, and provide responsive exam support.</li><li>Contribute to regulatory reviews, audits, and compliance requirements (including BCP, BIA, RCSA).</li><li>Provide updates and presentations to leadership and governance committees.</li><li>Lead and mentor professional treasury staff.</li></ul><p><br></p>
<p>Are you experienced in cash management and banking operations? We are looking for a Treasury Manager to join a dynamic team and oversee all aspects of cash management, banking controls, Accounts Payable, and Cash Application functions. This is a leadership role focused on maintaining financial control, process compliance, and supporting ongoing automation and improvement initiatives.</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Monitor cash balances and intercompany transfers for liquidity</li><li>Optimize working capital and minimize idle cash</li><li>Oversee banking controls, including dual approvals, stop payments, void cheques, and returned item resolution</li><li>Administer positive pay and handle exceptions for fraudulent disbursement prevention</li><li>Oversee payment execution for approved invoices and enforce approval hierarchies</li><li>Review payment batches and maintain segregation of duties</li><li>Ensure compliance with internal controls and audit requirements</li><li>Support vendor master data reviews and fraud prevention efforts</li><li>Supervise Cash Application Specialists and ensure accurate posting</li><li>Monitor unapplied cash and coordinate resolution with Billing and Collections</li><li>Review daily deposit reconciliations and ensure accurate reporting</li><li>Prepare monthly cash management reports and forecasts to provide strategic insights</li><li>Administer company credit card programs and ensure policy adherence</li><li>Coordinate accurate and timely bank and credit card reconciliations</li><li>Manage bank-issued letters of credit and maintain renewal schedules</li><li>Develop and maintain treasury policies and procedures with best practices</li><li>Support audits and provide required documentation</li><li>Lead automation of cash management and banking processes</li><li>Report on KPIs as defined by leadership</li><li>Participate in special projects and support system/process improvements</li><li>Assist with other tasks as required</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>We are seeking an experienced and strategic Marketing Manager to lead the Canadian marketing initiatives for a global leader in material-handling equipment. This position will oversee the development and execution of regional marketing programs supporting eight full-service branches across Ontario and Quebec, enhancing brand awareness and driving lead generation for material handling solutions such as electric forklifts, reach trucks, and warehouse systems.</p><p>Reporting to the General Manager – Sales and Marketing, you will collaborate closely with cross-functional teams and manage a Marketing Project Specialist, while partnering with our US-based global marketing team and external agencies.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Strategic Execution:</strong> Develop, implement, and measure comprehensive marketing strategies to engage targeted customer segments, optimizing ROI across top and bottom funnel activities.</li><li><strong>Program Leadership:</strong> Drive regional campaigns, digital initiatives, and support brand awareness while overseeing all aspects of the Canadian corporate website.</li><li><strong>Team & Project Management:</strong> Manage and mentor the Marketing Project Specialist, ensuring effective internal and external communications, while delivering marketing projects on time and within budget.</li><li><strong>Performance Tracking:</strong> Evaluate marketing program results, report on key metrics, and recommend continuous improvements for management review.</li><li><strong>Budget Ownership:</strong> Oversee a $300K CAD annual marketing budget, working with external agencies (currently Google Ads support) to maximize value and efficiency.</li><li><strong>Collaboration:</strong> Align marketing activities with sales objectives and operations, maintaining open communication with the US global team, navigating approval processes as needed.</li><li><strong>Departmental Excellence:</strong> Advocate for the Marketing Department’s mission, vision, and values throughout project development.</li><li><strong>Employee Development:</strong> Train, counsel, and handle compensation recommendations and review for direct reports.</li></ul><p> </p><p> </p><p><br></p>
<p>Marketing Manager – Premium Drinkware & Lifestyle Brands</p><p>Location: East Toronto (5 days/week onsite)</p><p>Are you a results-driven and creative marketer ready to make an impact in the world of premium consumer brands? We’re seeking a Marketing Manager to lead dynamic, multi-channel campaigns for globally recognized drinkware products retailed across e-commerce and in-store. This role combines strategic leadership, hands-on campaign management, and community-building with close access to content creators and influencers.</p><p>Key Responsibilities</p><p>Campaign Leadership</p><p>Plan, execute, and optimize multi-channel marketing campaigns spanning digital, influencer, PR, and retail.</p><p>Drive in-store activations and events at flagship locations, including pop-up experiences and brand showcases.</p><p>Partner with creative agencies to deliver campaigns that are on-brand, high quality, and performance-driven.</p><p>Influencer & Creator Partnerships</p><p>Build and manage relationships with Toronto-based creators and influencers.</p><p>Oversee and elevate content across TikTok, Instagram, YouTube, and emerging platforms, tying actions directly to campaign KPIs (growth, engagement, sales).</p><p>PR & Media</p><p>Lead agency relationships and manage in-house PR outreach.</p><p>Secure earned media coverage in lifestyle, food & beverage, and design publications, integrating results into broader marketing performance.</p><p>Content & Community</p><p>Manage brand social media accounts, nurturing and growing engaged online communities.</p><p>Produce compelling content with agencies, freelancers, and internal teams; maintain a robust editorial calendar with consistent messaging.</p><p>Respond to audience feedback and monitor engagement daily.</p><p>Reporting & Measurement</p><p>Deliver clear, actionable weekly/monthly reports on campaign performance, influencer ROI, PR outcomes, and event success.</p><p>Track and analyze KPIs, including follower growth, engagement rates, media coverage, and sales contribution.</p><p>Qualifications</p><p>5–6 years’ experience in digital marketing, content marketing, social media/influencer management, and brand activations (preferably within consumer brands or retail).</p><p>Proven ability to execute high-impact campaigns and build effective influencer relationships.</p><p>Skilled in outreach, social media management, and working with creative and agency teams; PR and media experience is a strong asset.</p><p>Portfolio showcasing successful campaigns and activations.</p><p>Highly organized and data-driven, leveraging metrics for decision-making.</p><p>Excellent communicator, both written and in-person.</p><p>Mindset & Culture Fit</p><p>Creative and analytical thinker: generates big ideas and tracks results.</p><p>Entrepreneurial and agile: thrives in a fast-paced, growth-oriented environment.</p><p>Collaborative, positive, and resilient: energizes teams and builds strong relationships, drama-free.</p><p>Passion for digital and social trends, open to working with offshore global teams</p>
<p>Robert Half is seeking a skilled and dynamic Accounting Manager for an exciting opportunity within a fast-paced, collaborative environment. In this role, you’ll oversee daily accounting operations, ensuring accurate financial reporting while mentoring a team of accountants and driving process improvements. If you’re technically knowledgeable, thrive in leadership positions, and are passionate about advancing internal controls, this position is for you!</p><p> </p><p><strong>Key Responsibilities:</strong></p><p>As the Accounting Manager, you will:</p><p>· Prepare and review journal entries in adherence with ASPE and GAAP standards.</p><p>· Manage and coordinate month-end and year-end close processes to meet deadlines.</p><p>· Supervise, mentor, and provide guidance to a team of accountants, fostering their development and resolving technical accounting challenges.</p><p>· Ensure timely and accurate completion of all balance sheet reconciliations, adhering to established monthly deadlines.</p><p>· Collaborate across departments to collect and analyze financial data, maintaining consistency and accuracy in reporting.</p><p>· Identify areas for process improvements to increase efficiency and strengthen internal controls.</p><p>· Ensure compliance with tax regulations, managing HST and WSIB filings as required.</p><p>· Act as the primary liaison for external auditors, preparing documentation and addressing requests.</p><p>· Contribute to the development and implementation of accounting policies and procedures.</p><p>· Provide support for special projects, system upgrades, and ongoing process improvements.</p><p><br></p>
<p>Our client a highly successful Real Estate Investment Company has a great opportunity for a Manager Financial Reporting to join their Finance team in Toronto. In this role, you will oversee the preparation and analysis of financial statements, ensuring compliance with accounting standards and company policies. You will collaborate with cross-functional teams to enhance financial reporting processes, support decision-making, and drive operational efficiency. This is an exciting opportunity to contribute to a growing portfolio of real estate investments.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review monthly, quarterly, and annual IFRS consolidated financial statements, including supporting notes and schedules.</p><p>• Perform entity-level and group-level consolidations for a diverse portfolio of real estate investments and operating companies.</p><p>• Coordinate with external auditors and tax advisors during quarterly reviews and annual audits, ensuring timely preparation of audit documentation.</p><p>• Collaborate with property management accounting teams to analyze property-level financial results and resolve variances.</p><p>• Assist in the development and refinement of reporting packages and board presentation materials.</p><p>• Support the annual budgeting and quarterly forecasting processes by consolidating inputs from various stakeholders.</p><p>• Conduct monthly variance analyses, comparing actual results to budgets and forecasts, and provide insights on trends.</p><p>• Utilize Yardi or other real estate-focused systems to maintain data accuracy and streamline reporting processes.</p><p>• Perform cash flow planning and periodic analyses to guide investment and operational decisions.</p><p>• Contribute to strategic initiatives, including acquisitions, refinancing, and process improvements, by conducting financial analyses.</p>
<p>We are seeking a forward-thinking Talent Acquisition Manager to lead a strategic and innovative recruitment function supporting business growth across multiple facilities. Reporting to the Senior Director of Human Resources, this role will oversee full-cycle recruitment, build talent strategies, and partner with organizational leaders to attract and hire exceptional talent. This position supervises two Talent Acquisition Specialists, both providing support across Canadian and U.S. operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Talent Acquisition Strategy & Leadership</strong></p><ul><li>Develop and execute a multi-year talent acquisition strategy aligned with business objectives.</li><li>Transform recruitment processes to be proactive, data-driven, and future-focused.</li><li>Advise and partner with leaders on talent planning, market intelligence, and organizational effectiveness.</li><li>Lead and mentor a small TA team, coordinating external resources as needed.</li></ul><p><strong>Full-Cycle Recruitment Oversight</strong></p><ul><li>Oversee recruitment for manufacturing, skilled trades, technical specialists, and corporate functions across Canada and the U.S.</li><li>Optimize time-to-hire, quality-of-hire, and candidate experience through modern recruitment tools and methodologies.</li><li>Conduct sourcing and headhunting for critical and niche roles.</li><li>Ensure hiring processes remain compliant with employment regulations in all applicable jurisdictions.</li></ul><p><strong>Workforce Planning & Talent Pipelines</strong></p><ul><li>Collaborate with HR and Operations to forecast workforce needs and shifts.</li><li>Establish proactive pipeline programs for hard-to-fill roles including skilled trades, engineering, automation, and leadership positions.</li><li>Forge partnerships with universities, colleges, trade programs, and community organizations to expand early-career and diverse talent pools.</li></ul><p><strong>Employer Brand & Candidate Experience</strong></p><ul><li>Drive employer brand initiatives to showcase company culture and values.</li><li>Enhance candidate experience throughout the hiring process.</li><li>Manage recruitment marketing, social media, and local outreach efforts.</li></ul><p><strong>TA Technology, Reporting & Optimization</strong></p><ul><li>Implement or improve ATS and recruitment technology for increased efficiency and analytics.</li><li>Develop recruitment dashboards, key metrics, and reporting for leadership.</li><li>Continuously assess and refine TA processes for scalability and alignment with business needs.</li></ul><p><strong>Partnership & Collaboration</strong></p><ul><li>Work closely with HR Business Partners, Operations, Training & Development, and Communications.</li><li>Serve as a culture ambassador and champion of company values.</li></ul><p>Apply today and build your career with Robert Half! Be part of a team that is committed to safety, innovation, and high performance.</p>
<p>Are you an experienced <strong>Buyer, Purchasing Specialist, or Analyst</strong> looking to take the next step in your career? Our client is seeking a <strong>Category Manager</strong> to join our clients team and lead multiple product categories within a fast-paced retail environment. This role offers the opportunity to move beyond transactional buying and into strategic category ownership—driving growth, profitability, and innovation.</p><p>You’ll leverage your retail experience and analytical skills to develop category strategies, optimize assortments, and build strong vendor partnerships. If you’re ready to influence business decisions and make a measurable impact, this is the role for you.</p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Transition from tactical buying to full category ownership—developing strategies and implementing plans that align with business goals.</li><li>Create and adjust product assortments and buying strategies based on customer needs and market trends.</li><li>Use your analytical expertise to review financials, manage P& L, and translate insights into actionable strategies.</li><li>Build and maintain strong supplier partnerships to optimize pricing, terms, and profitability.</li><li>Work closely with merchandising, marketing, and operations teams to ensure category success.</li><li>Partner with teams to develop proprietary products and introduce differentiated offerings.</li></ul><p><br></p><p><br></p><p><br></p>
<p><strong>Job Title:</strong> Manager, Financial Reporting</p><p><strong>Reports To:</strong> Director, Financial Reporting</p><p><br></p><p><strong>Overview</strong></p><p>We are seeking a talented and detail-oriented Manager, Financial Reporting that will be responsible for internal and external financial reporting, compliance with internal controls, and delivering accurate financial information. Leads a team of 2–3 professionals and collaborates with senior management and auditors.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage a small financial reporting team.</li><li>Prepare annual and quarterly MD& A, consolidated financial statements, and related reports.</li><li>Oversee monthly internal financial presentations and analysis.</li><li>Consolidate quarterly forecasts and budgets; prepare board and audit committee reports.</li><li>Liaise with external auditors for quarterly and annual reviews.</li><li>Ensure internal control compliance and support related documentation.</li><li>Research complex accounting issues and provide policy guidance.</li><li>Analyze and interpret financial data for decision-making.</li><li>Set reporting deadlines and coordinate with business units.</li></ul>
<p>Our team is seeking a dedicated Payroll Manager to lead payroll operations and ensure timely and accurate processing of bi-weekly pay for over 10,000 staff in a multi-union and multi-site environment, The ideal candidate will combine expertise in payroll processing, compliance, and team leadership to support our company’s continued growth and operational excellence.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all aspects of payroll processing, provide disbursement approval per the Signing Authority Policy, and ensure the timely submission of all payroll-related statutory filings, remittances, and payments to government agencies and other entities, such as Taxes, CPP, EI, WSIB and EHT</li><li>Maintain compliance with ongoing, ad hoc and complex taxation issues, including the accurate assessment of taxable benefits, and year-end reporting for T4s and T4As</li><li>Manage payroll staff and provide training, leadership, and support as needed.</li><li>Prepare and review key payroll reports for finance and HR, including earnings, deductions, and compliance audits.</li><li>Collaborate cross-functionally with HR, Finance, and IT teams to resolve payroll-related questions and issues.</li><li>Develop and implement process improvements for payroll efficiency, accuracy, and security.</li><li>Develop, maintain and execute the payroll business continuity plan (PBCP).</li></ul><p> </p><ul><li>Handle confidential information with the utmost discretion and professionalism.</li><li>Stay current on regulatory changes, legislative changes, policy changes, and collective bargaining agreement modifications impacting payroll, and ensure the leadership, employees, payroll staff and other key stakeholders are effectively informed.</li></ul><p><br></p>
<p>Senior Director, Marketing and Sales</p><p>Our client, a prominent leader in the insurance and financial planning sector, is seeking a dynamic Senior Director, Marketing and Sales to drive growth and member engagement across Ontario and Atlantic Canada. With a commitment to trusted advisory support, innovative marketing strategies, and a highly collaborative culture, this organization partners with professionals to provide exceptional insurance and retirement planning solutions.</p><p>Position Overview</p><p> As the Senior Director, Marketing and Sales, you will lead a large, high-performing advisory team with a mandate to grow the insurance and retirement planning portfolio. This role is ideal for a strategic sales leader who also embraces thoughtfully integrated marketing initiatives and a passion for building lasting member relationships.</p><p>Key Responsibilities</p><ul><li>Develop and execute integrated strategies for sales, advisory, and marketing initiatives designed to boost member engagement, drive insurance sales, and strengthen brand loyalty.</li><li>Lead and mentor a team of more than 18 advisors and manage two Directors, fostering operational excellence and a culture of compliance, consistency, and outstanding service.</li><li>Actively participate in key sales conversations, coaching teams, collaborating cross-functionally with product, service, and education teams, and shaping the organization’s narrative and overall member experience.</li><li>Champion alignment between marketing, sales, and advisory support to advance business development, member acquisition, and retention goals.</li></ul><p><br></p>
<p>A large, complex healthcare organization is seeking a <strong>Manager, Payroll (Contract)</strong> to lead payroll operations across a multi-site, complex unionized environment. </p><p><br></p><p>This is a 3-month contract opportunity with potential to convert to permanent for the right fit. The role is accountable for delivering accurate, compliant, and timely payroll services at scale while driving operational excellence and continuous improvement.</p><p><br></p><p>Work Model: 3 days onsite in downtown Toronto, 2 days remote</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead end-to-end payroll operations, ensuring accurate bi-weekly payroll processing, statutory compliance, and strong internal controls</li><li>Oversee payroll audits, reconciliations, remittances, year-end reporting, and general ledger interfaces</li><li>Ensure compliance with federal and provincial payroll legislation, collective agreements, and taxation requirements</li><li>Maintain integrity and effectiveness of payroll and time & attendance systems; oversee system updates, testing, and change management</li><li>Partner cross-functionally with HR, Finance, IT, and other stakeholders to support data accuracy, reporting, and service delivery</li><li>Lead, coach, and develop a payroll team, fostering a culture of service excellence, accountability, and continuous improvement</li><li>Support payroll-related projects, system implementations, and process improvement initiatives</li><li>Establish and monitor service standards, KPIs, and business continuity plans</li></ul>
<p>We are looking for an experienced Accounts Payable Manager to oversee and streamline the accounts payable operations for our organization. This contract role is based in Toronto, Ontario, and offers an opportunity to lead a dynamic team, ensure timely payment processing, and resolve vendor-related issues. If you have a strong background in AP and a passion for optimizing processes, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Supervise all aspects of the accounts payable lifecycle, ensuring invoices are processed, approved, and paid efficiently and in compliance with policies.</p><p>• Address and resolve escalated issues by coordinating with IT teams, vendors, and internal stakeholders to maintain service standards.</p><p>• Provide leadership and guidance to the accounts payable team, delivering targeted training sessions and coaching to reduce recurring challenges.</p><p>• Collaborate with procurement teams to address vendor master data issues, ensuring timely resolution and accurate records.</p><p>• Ensure a smooth transition by completing a thorough handover, including detailed documentation, updates, and outstanding items.</p><p>• Monitor and improve the AP system by identifying areas for process enhancement and implementing solutions.</p><p>• Maintain clear communication with vendors to address discrepancies and ensure strong working relationships.</p><p>• Oversee payment processing activities, including checks, electronic transfers, and other financial transactions.</p><p>• Utilize accounting software systems to track expenses and reconcile accounts with precision and efficiency.</p><p>• Analyze data to identify trends, resolve backlogs, and ensure compliance with service-level agreements.</p>
<p><strong>Job Title: </strong>Finance Manager</p><p><strong>Location: </strong>Mississauga, ON</p><p><strong>Employment Type:</strong> Full-Time</p><p><br></p><p><strong>About the Opportunity</strong></p><p><br></p><p>Our team is partnering with a respected client in Mississauga, Ontario to recruit a Finance Manager. This pivotal role is responsible for overseeing financial planning, analysis, and supporting organizational leadership to enable sound strategic decisions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage all aspects of financial reporting, budgeting, forecasting, and variance analysis.</li><li>Provide strategic insights and recommendations to senior leadership on financial performance and emerging trends.</li><li>Oversee budget allocations, track expenditures, and maintain compliance with internal policies and relevant legislation.</li><li>Lead the external audit process and prepare necessary supporting documentation.</li><li>Coordinate operating and capital budgets while supporting both long-term and short-term business planning efforts.</li><li>Identify and assess financial risks, implementing effective mitigation strategies.</li><li>Prepare reports for the Ministry and supervise the performance of the finance team.</li><li>Manage ad hoc projects and deliver timely, accurate financial reporting as required.</li></ul><p><br></p>
<p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
We are looking for an experienced and detail-oriented Procurement Specialist to join our team on a contract basis in North York, Ontario. This role focuses on managing procurement activities for fixtures within the retail industry and requires a strong understanding of vendor management, forecasting, and procurement processes. The position offers a hybrid work environment, with on-site responsibilities from Monday to Thursday and remote work on Fridays.<br><br>Responsibilities:<br>• Oversee procurement activities related to retail fixtures, ensuring timely and cost-effective delivery.<br>• Manage the Request for Proposal (RFP) and Request for Quote (RFQ) processes to identify and select suitable vendors.<br>• Build and maintain strong relationships with vendors to ensure optimal performance and long-term collaboration.<br>• Develop and implement forecasting strategies to meet procurement demands effectively.<br>• Monitor vendor performance through scorecards and performance reports, addressing any issues proactively.<br>• Utilize procurement systems such as PeopleSoft and Coupa to manage purchasing operations.<br>• Ensure compliance with company policies and industry standards in all procurement activities.<br>• Collaborate with cross-functional teams to align procurement goals with organizational objectives.<br>• Provide regular updates and reports to stakeholders on procurement progress and vendor outcomes.<br>• Identify opportunities for cost savings and process improvements within the procurement function.
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
