We are looking for a detail-oriented Accounts Receivable Clerk to join our team on a contract basis in Kitchener, Ontario. In this role, you will be responsible for ensuring the accurate and efficient management of invoicing, payment tracking, and account reconciliation processes. This position offers an opportunity to collaborate with internal teams and contribute to maintaining the financial integrity of the organization.<br><br>Responsibilities:<br>• Prepare and issue client invoices with precision, adhering to agreed billing schedules and terms.<br>• Work closely with project managers and internal teams to verify billable hours, expenses, and ensure complete project invoicing.<br>• Investigate and resolve discrepancies in client accounts, taking appropriate corrective actions.<br>• Keep detailed records of payments, adjustments, and collection activities within the accounting system.<br>• Provide management with regular updates on accounts receivable statuses, including aging reports and recommendations for resolving outstanding issues.<br>• Uphold company values such as quality, teamwork, and client focus in all interactions and daily tasks.<br>• Collaborate with colleagues to ensure sustainable practices and community-focused initiatives are integrated into financial operations.
We are looking for an experienced Billing Analyst to join our team in Hamilton, Ontario. In this long-term contract role, you will play a key part in ensuring the accuracy and efficiency of utility billing processes. The position involves overseeing daily administrative tasks, managing customer inquiries, and maintaining utility ownership records to support smooth operations.<br><br>Responsibilities:<br>• Oversee daily administrative tasks related to utility billing, ensuring timely processing and accuracy.<br>• Reconcile utility accounts and general ledger entries by analyzing and summarizing adjustments.<br>• Maintain up-to-date records of utility ownership and process work orders efficiently.<br>• Audit meter readings, perform adjustments, issue refunds, and authorize debit transactions.<br>• Monitor and manage customer correspondence, including inquiries, complaints, and escalations.<br>• Cancel and reissue bills as necessary while overseeing collections processes.<br>• Provide exceptional customer service to utility clients, internal teams, and external stakeholders.<br>• Utilize advanced Excel skills to analyze data and generate reports.<br>• Conduct User Acceptance Testing (UAT) to ensure system functionality.<br>• Collaborate with financial institutions and external partners to support billing activities.
