<p><strong>THE ROLE: </strong></p><p>Robert Half is recruiting now for a detail-oriented and technically savvy Application Support Specialist for our Edmonton Client. As the successful candidate you will take ownership of managing and optimizing the organization’s application portfolio. In this role, you will focus on integrating systems, streamlining data management, and driving innovative solutions to improve business operations. By leveraging workplace automation, database configurations, and AI-driven efficiencies, you will ensure applications align with organizational goals while enhancing overall digital capabilities. You will play a pivotal role in making data and applications work smarter to improve workflows, eliminate redundancies, and deliver long-lasting impact through technology.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Application Management:</strong> Oversee application services, including integration, updates, and optimization, ensuring they align with team goals and organizational objectives</li><li><strong>Data Systems:</strong> Configure and manage databases and data systems to ensure security, efficiency, and scalability while supporting overall system automation. Enable integration with enterprise applications, AI, and data analytics tools</li><li><strong>Technical Support:</strong> Develop solutions to minimize application and software conflicts,</li><li>optimize Microsoft 365 services (e.g., Teams, Viva, SharePoint) to align with organizational objectives and generate performance reports and collaborate with stakeholders to drive improvements</li><li><strong>Strategic Initiatives:</strong> Partner with teams across portfolios to strategize and implement digital solutions, contribute to major projects, lead application and data-related projects (planning, budget, execution) and drive innovation through the adoption and automation</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a dynamic, tech-forward environment where your contributions will fundamentally shape the way the organization operates. You’ll have the chance to work on strategic projects that enhance workflows and deliver tangible results, while staying at the forefront of cutting-edge technologies such as workplace automation, AI, and cloud-based systems. Beyond a competitive salary and comprehensive benefits, you’ll gain hands-on experience with powerful tools like PowerShell, Azure, AWS, and M365, while playing a key role in evolving the client’s digital infrastructure for long-term success. If you’re ready for a role where technology drives innovation, this opportunity is perfect for you!</p>
<p><strong>THE ROLE: </strong></p><p>We’re helping our Edmonton client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Primary Technical Support:</strong> Act as the front-line contact for users, addressing tickets and resolving technical issues related to computers, software, and hardware via phone, email, or in person</li><li><strong>Systems Maintenance:</strong> Perform day-to-day system maintenance, including installations, repairs, and optimization of computer systems</li><li><strong>Issue Resolution:</strong> Analyze customer-reported problems, diagnose root causes, and provide step-by-step guidance to implement effective solutions, leveraging diagnostic tools as needed</li><li><strong>Networking Expertise:</strong> Handle troubleshooting for Local Area Networks (LAN), Wide Area Networks (WAN), and third-party systems, ensuring uninterrupted connectivity</li><li><strong>Client Engagement:</strong> Follow up with users to confirm resolutions, gather feedback on IT systems, and ensure a seamless user experience</li><li><strong>Consultative Role:</strong> Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li><strong>Billing Management:</strong> Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!</p>
<p><strong>THE ROLE:</strong> </p><p>Step into the pivotal position of <strong>Senior Infrastructure Engineer </strong>and take charge of elevating and scaling a global cloud infrastructure. In this role, you will lead the charge on AWS-based platforms, ensuring robust production environments while managing both modern and legacy systems. Your daily responsibilities will involve everything from incident response and system monitoring to dependency management and infrastructure automation.</p><p>This role is remote-first but offers optional office space for individuals near Edmonton, Alberta, Canada. If you enjoy working in high-impact environments and thrive on solving complex challenges, this is the perfect opportunity for you to make a difference. </p><p><strong>WHY THIS ROLE?</strong></p><p><strong>Here’s why this opportunity stands out:</strong></p><p>· Work remotely from anywhere or choose to join the team in an Edmonton office setting if you’re local.</p><p>· This is your chance to work on mission-critical technology with a direct impact on the company’s success.</p><p>· From Kubernetes and Terraform to Python and AWS services, work with modern tools while expanding your skill set.</p><p>· Join a team committed to learning, sharing knowledge, and improving workflows—all while putting transparency and teamwork first.</p><p>· From comprehensive health coverage to 401(k) matching and flexible spending accounts, this role comes with everything you need to thrive.</p><p>· Be part of a fast-growing company where professional development is encouraged and rewarded.</p><p>This opportunity won’t be available for long, so take the next step in your career. Join a team where your skills will make a real difference, and your professional growth is a top priority. Apply now and move your career forward!</p>
