We are looking for a skilled Network & Security Administrator to oversee and enhance our IT infrastructure in Etobicoke, Ontario. In this role, you will be responsible for maintaining the integrity, security, and performance of our network systems. This position offers an opportunity to work with cutting-edge technologies and contribute to the organization's overall cybersecurity strategy.<br><br>Responsibilities:<br>• Manage and maintain network systems, including routers, firewalls, and other related hardware.<br>• Implement and monitor security protocols to protect the organization's IT infrastructure from potential threats.<br>• Configure and troubleshoot Active Directory, Microsoft 365, and Azure environments to ensure seamless operation.<br>• Design and deploy identity and access management solutions, including multi-factor authentication and network access control.<br>• Conduct regular system audits and vulnerability assessments to identify and mitigate risks.<br>• Create and maintain PowerShell scripts to automate routine tasks and enhance operational efficiency.<br>• Collaborate with cross-functional teams to deploy and manage backup and recovery solutions.<br>• Provide technical support and resolve complex network-related issues in a timely manner.<br>• Stay up-to-date with emerging network and security technologies to recommend and implement improvements.<br>• Document system configurations and maintain accurate records of network changes and updates.
<p>Robert Half is looking for a skilled Nonstop Support Specialist to deliver exceptional technical assistance for our client and ensure they have a seamless experience using their products. In this role, you will leverage your expertise in troubleshooting, customer service, and application support to address client concerns effectively. The position offers a hybrid work environment, combining office-based collaboration in Mississauga, Ontario, with remote work flexibility.</p><p><br></p><p>Responsibilities:</p><p>• Provide expert-level technical support to clients, resolving issues promptly and ensuring high customer satisfaction.</p><p>• Troubleshoot product-related problems, including hardware and software concerns, to identify and implement effective solutions.</p><p>• Collaborate with internal teams and stakeholders to escalate and resolve complex issues.</p><p>• Utilize cloud technologies to enhance support processes and improve client outcomes.</p><p>• Deliver deskside and remote support services tailored to individual client needs.</p><p>• Conduct quality assurance checks to ensure consistent service delivery and product reliability.</p><p>• Maintain strong communication with clients to address inquiries and provide updates on issue resolutions.</p><p>• Assist in onboarding and training clients on product usage and best practices.</p><p>• Document and track support cases to ensure accurate reporting and continuous improvement.</p><p>• Stay informed of product updates and industry trends to provide proactive and informed support.</p>
<p>Robert Half is seeking a <strong>Change & Risk Management Specialist</strong> for a Hamilton client. The successful consultant will drive successful organizational transformations and the seamless adoption of new technology solutions. This critical role combines expertise in change management and risk mitigation with a strong ability to engage stakeholders, assess business impacts, and foster alignment across technical and non-technical teams. This is a 6+ month engagement, with a hybrid working arrangement, 2 days in office. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct stakeholder analysis to identify key influencers, role dynamics, and potential organizational constraints.</li><li>Establish and maintain communication channels to share updates, manage expectations, and solicit input.</li><li>Draft clear, professional corporate communications designed to inform and align employees and leadership on change initiatives.</li><li>Perform change impact assessments to analyze how new processes or technologies affect business units and end users.</li><li>Develop tailored resistance management strategies to address adoption challenges and accelerate change acceptance.</li><li>Design and deliver training programs, including workshops and awareness sessions, to support end-user adoption.</li><li>Conduct Business Impact Analyses (BIA) to assess critical business processes, identify dependencies, and evaluate potential risk exposures.</li><li>Partner with IT, risk management, and project teams to integrate risk mitigation strategies and compliance measures into change programs.</li><li>Track adoption metrics and provide detailed progress reports to leadership and stakeholders.</li><li>Continuously assess outcomes and recommend adjustments to change strategies where needed.</li><li>Capture lessons learned and develop a repository of best practices to enhance future change and risk management initiatives.</li></ul>
<p>Are you a visionary financial leader with a knack for multi-entity operations, technology integration, and process improvement? If so, we have an excellent opportunity as a <strong>Group Controller</strong> for a well-established and growing distribution organization. Our client prides itself on fostering a collaborative culture and values-driven growth backed by acquisitions.</p><p><br></p><p>Reporting to the CFO and leading a team of 7-10 staff, this is a unique opportunity to lead change within a company that supports career development and values innovation. We're looking for someone who thrives in a fast-paced yet supportive environment and who brings a combination of technical expertise, leadership acumen, and a collaborative spirit.</p><p><br></p><p><strong>What is in it for you?</strong></p><ul><li>Low Turnover with Tenured Teams: Be part of a stable environment where existing teams have deep industry knowledge and long-standing relationships.</li><li>Growth Through Acquisitions: Join a company that’s expanding operations strategically, creating opportunities for internal career advancement.</li><li>Career Development: Become a key player in an organization that prioritizes investing in employees' growth and upward mobility.</li><li>Technology-Driven: Lead the charge in automating financial reporting and implementing ERP/dashboards for smarter, faster decision-making.</li></ul><p><strong>Key Responsibilities:</strong></p><p><strong>Accounting and Financial Reporting (ASPE)</strong></p><ul><li>Oversee financial reporting across Canadian and US business units, ensuring timely, accurate, and insights-driven consolidation on a monthly, quarterly, trailing 12-month, and annual basis.</li><li>Conduct robust variance analyses and close month-end processes within 10 business days, including workbook updates and intercompany reconciliations.</li><li>Oversee inventory valuation considerations (e.g., tariffs, landed costs, purchase discounts) and performance metrics across numerous product lines.</li></ul><p><strong>Tax Compliance</strong></p><ul><li>Manage corporate tax reporting and timely compliance across Canada and the United States, including transfer pricing arrangements.</li><li>Collaborate with external tax advisors on complex filings for federal, state/provincial, and local requirements.</li></ul><p><strong>Strategic Financial Initiatives</strong></p><ul><li>Support M& A due diligence, post-acquisition integration, and financial modeling for strategic growth initiatives.</li><li>Forecast trends in working capital, backlogs, pricing margins, and customer/supplier behavior to optimize business decisions.</li><li>Drive cost reduction via operational synergies during integrations.</li></ul><p><strong>Technology Leadership</strong></p><ul><li>Spearhead ERP system implementations, creating real-time KPI dashboards for more efficient decision-making.</li><li>Leverage AI and automation tools (e.g., BI tools, Expensify) to streamline tasks while maintaining rigorous controls.</li></ul><p><strong>Management & Collaboration</strong></p><ul><li>Partner with cross-functional teams (sales, operations, IT) to align financial strategy with broader business objectives.</li><li>Simplify communication of financial insights for both technical and non-technical stakeholders.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>
We are looking for a highly experienced Project Manager to lead and oversee the successful delivery of complex IT projects. This long-term contract position is based in Toronto, Ontario, and requires a dynamic individual with a proven track record in project management. The ideal candidate will possess strong leadership skills, technical expertise, and the ability to manage multiple stakeholders in a hybrid work environment.<br><br>Responsibilities:<br>• Oversee the full lifecycle of projects, ensuring timely and successful delivery of objectives.<br>• Define project scope, key stakeholders, timelines, resource needs, and deliverables.<br>• Implement standardized templates and communication processes to ensure clarity and consistency across projects.<br>• Establish a project management office (PMO) with clearly defined roles and responsibilities for all team members.<br>• Collaborate with subject matter experts to gather input and drive project success.<br>• Monitor project progress and outcomes, making adjustments to plans or timelines as necessary to meet goals.<br>• Track and manage project budgets, addressing potential overruns and securing additional funding when needed.<br>• Prepare and present project-related KPIs and reports to local management and centralized IT teams.<br>• Facilitate meetings and discussions to support the planning and execution of local IT initiatives.<br>• Ensure adherence to Agile and Waterfall methodologies, leveraging tools like Jira and Project to optimize project outcomes.
<p>Robert Half is looking to hire a full time / permanent Senior IT Analyst to join a client that is rapidly expanding in the West GTA Region.</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a STRONG fit! - Please note that those that are an accurate fit will receive a response due to the high volume of applicants. Thank you for your understanding.</p><p><br></p><p>Role: Senior IT Analyst</p><p>Type: Full time / Permanent</p><p>Company: Confidential</p><p>Industry: Confidential </p><p>Location: West GTA (Near Pearson Airport)</p><p>Compensation: $90k to $100k (Some flex pending exp) + Bonus + 3 Weeks Vacation + Benefits (Health, medical, dental); DPSP + Company laptop / cell phone provided + Additional perks</p><p><br></p><p>Requirements:</p><p>- 7+ years experience working in an IT role; 5 years in general IT and 2 years in a Senior role</p><p>- This position is very hands on and requires someone with strong IT experience and knowledge</p><p>- Systems & Networks; Cyber Security is an asset</p><p>- Windows Servers</p><p>- MS Azure</p><p>- Office 365</p><p>- Network troubleshooting; Wireless access points; connectivity</p><p>- Routers and Switches / Firewalls; CISCO / Meraki </p><p><br></p>
<p>Robert Half is looking to hire a full time / permanent IT Director for a client that is rapidly expanding in the East GTA region. This is an exciting opportunity offering growth, stability and great work culture.</p><p><br></p><p>Please review the summarized information and apply if you are a good fit. Due to high volume of applicants, those that have accurate experience will receive a response. Thank you for your understanding.</p><p><br></p><p>Role: IT Director</p><p>Type: Full time / Permanent </p><p>Industry: Confidential</p><p>Location: East GTA (More information shared through discussion)</p><p>Compensation: $150k + $170k + Bonus (20%) + Vacation (With sick / PTO days) + Summer hours + Full Benefits with 100% coverage and RRSP's</p><p><br></p><p>Requirements:</p><p>- The main requirement we are looking for is someone that has decentralized IT functions and created IT presence from scratch in a new country.</p><p>- 12+ Years experience working in IT; at last 3 years experience as an IT Director </p><p>- Strong with Systems, Networks and Security; jack of all trades</p><p>- Managed development teams (hands on development not required)</p><p>- MS Dynamics 365 + Business Central (ERP / CRM); previously using INFOR</p><p>- MS Azure</p><p>- Compliance + Audit; ISO 270001</p><p>- Dashboards; Power BI; Reporting</p><p>- Modernization of IT environments; migrations from legacy platforms</p><p><br></p>
<p>Robert Half Technology is looking to hire a full time / permanent Global Operations Manager for a client that is rapidly expanding. They are offering great culture, stable work and opportunities for learning and growth.</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. </p><p><br></p><p>Due to high volume of applicants, those that accurately fit the requirements will receive a response. Thank you for understanding!</p><p><br></p><p>Role: Global Operations Manager </p><p>Type: Full time / Permanent</p><p>Industry: Confidential until discussion held</p><p>Location: West GTA Region</p><p>Compensation: $120k to $140k + 10% Bonus (as well as additional bonuses) + 4 weeks vacation (Additional 3 sick days) + Health benefits (Dental, medical and vison) + Great team / work culture</p><p><br></p><p>Requirements:</p><p>- 10+ years experience working in the IT Industry; last few years working at a Managerial capacity</p><p>- IAAS Experience would be ideal (Infrastructure as a service)</p><p>- Strong understanding and experience working at / with Data Centers</p><p>- Expert knowledge with servers, hosting (nature of their business); cloud platforms (Azure, AWS or GCP)</p><p>- Server configuration</p><p>- Project Management Skills</p><p>- Familiar with JIRA and Roadmap development</p><p>- Logistics and cross-border coordination skills</p><p>- Analysis, implementation, and evaluation of IT landscape</p><p>- Budgeting, forecasting, hiring and building a team</p><p>- Project management experience; strong pipeline of projects</p><p>- Strong communication skills; speaking technical to non-technical people</p><p>- Asset: PMP Certified </p><p><br></p>
<p><strong>Role Summary:</strong></p><p>Oversees IT support services for assigned offices, collaborating with Digital-IT on remote support, projects, and vendor management. Provides backup for the Global Helpdesk during peak times or holidays.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate hardware/software upgrades and installations per global standards</li><li>Maintain inventory and license records</li><li>Execute project tasks including testing and documentation</li><li>Perform scheduled maintenance and troubleshoot issues</li><li>Diagnose and resolve hardware/software faults</li><li>Repair or replace equipment as needed</li><li>Participate in shift and on-call rotations</li><li>Guide local office contacts and liaise with external vendors</li><li>Join scheduled IT conference calls</li></ul><p><strong>Digital-IT Collaboration:</strong></p><ul><li>Partner with GSM and Digital-IT to enhance tech adoption and support delivery</li><li>Support Global Helpdesk in software rollouts and issue resolution</li><li>May assist with events or conferences at other offices</li></ul>
<p>We are looking for a dedicated Help Desk Analyst to join our team in Kitchener, Ontario. The ideal candidate will provide exceptional technical support, ensuring smooth operations and resolving hardware and software issues efficiently. This role requires strong communication skills, a solid understanding of IT systems, and the ability to prioritize tasks effectively in a fast-paced environment.</p><p><br></p><p>Must have own vehicle, with a valid drivers license. </p><p><br></p><p>Responsibilities:</p><p>• Respond to and resolve technical issues related to hardware, software, and network connectivity.</p><p>• Provide support for Microsoft Windows 10 and the Office suite, ensuring optimal system performance.</p><p>• Diagnose and repair desktop and laptop hardware issues to maintain functionality.</p><p>• Utilize IT ticketing systems to track, prioritize, and manage service requests.</p><p>• Troubleshoot network-related problems, including device connectivity and communication issues.</p><p>• Collaborate with team members to implement solutions and support IT processes.</p><p>• Maintain and support Active Directory, printers, and other network architecture components.</p><p>• Apply Agile methodologies, such as Scrum, to manage tasks and improve efficiency.</p><p>• Offer guidance and support for Mac computers and other devices as needed.</p><p>• Conduct regular system checks to ensure a secure and optimized IT environment.</p>
<p>We are seeking a dynamic and detail-oriented <strong>Services Solutions Specialist</strong> to bridge the gap between technical service delivery and strategic marketing. This role is ideal for a professional who thrives in a cross-functional environment and can translate complex service capabilities into compelling business value.</p><p><strong>Responsibilities</strong></p><ul><li>Develop and maintain technical marketing materials, case studies, and service documentation</li><li>Create clear, engaging content that communicates service value to diverse audiences</li><li>Collaborate with the marketing team to ensure technical accuracy in campaigns</li><li>Update and refine product positioning materials throughout the service lifecycle</li><li>Lead technical writing and response development for complex RFPs and proposals</li><li>Analyze customer requirements and align them with service capabilities</li><li>Coordinate cross-functional teams to gather technical inputs and pricing</li><li>Ensure proposal content reflects actual service delivery capabilities</li><li>Participate in daily service department planning and operations</li><li>Provide strategic and analytical support to service teams</li><li>Act as a liaison between service operations and customer-facing functions</li><li>Support process improvement initiatives and service methodology development</li><li>Assist with escalated customer communications requiring technical expertise</li></ul><p><br></p>
We are looking for a skilled IT Administrator to join our team in Mississauga, Ontario. In this role, you will oversee the smooth operation of our systems, ensuring efficient management, troubleshooting, and maintenance across key IT infrastructures. This position requires a proactive individual with expertise in networking, server management, and security protocols.<br><br>Responsibilities:<br>• Manage and maintain Microsoft 365 Suite, ensuring optimal performance and security.<br>• Configure and troubleshoot Cisco routing and switching systems, including advanced network protocols.<br>• Monitor hardware, software, and environmental alerts to identify and resolve issues promptly.<br>• Administer Active Directory and VPN technologies to support secure and seamless access.<br>• Implement and oversee firewall configurations, with Checkpoint firewall experience being an asset.<br>• Provide backend support for Windows and Linux servers, including command-line operations.<br>• Utilize mobile device management tools, such as Microsoft In Tune, to manage devices effectively.<br>• Collaborate with team members to address IT concerns and improve system efficiency.<br>• Conduct advanced troubleshooting for network and system-related problems.<br>• Ensure reliable data backups and recovery processes are in place.
