<p><strong>Interim Director of Finance</strong></p><p><strong>Location:</strong> Mississauga, ON (Hybrid – flexible: 3 days onsite, 2 days remote)</p><p><strong>Duration:</strong> 3 months (potential for extension)</p><p><strong>Start Date:</strong> ASAP</p><p><strong>Role Overview:</strong></p><p>Our client is seeking an experienced, hands-on <strong>Interim Director of Finance</strong> to manage financial operations on a interim basis. The role focuses on budgeting, liquidity management, hands-on month-end management and team supervision while ensuring compliance with global and local financial standards.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and complete the <strong>budgeting process</strong> within the ERP system.</li><li>Oversee <strong>liquidity management</strong> and deliver accurate short- and long-term forecasts.</li><li>Analyze and interpret financial data with precision and actionable insights.</li><li>Manage <strong>month-end close procedures</strong> and streamline processes.</li><li>Ensure compliance with required <strong>reporting standards</strong> (IFRS, ASPE).</li><li>Supervise and support 3 direct reports (AR, AP, Payroll).</li></ul><p><br></p>
<p><strong>Office Assistant (with Growth Opportunity into Customer Service)</strong></p><p>Are you looking to start your career in a supportive and dynamic office environment, with a clear path to growth? We are seeking a detail-oriented and motivated <strong>Office Assistant</strong> to join our team. This role begins with providing clerical and administrative support to ensure smooth day-to-day operations, and will transition into a <strong>Customer Service Representative</strong> role as you gain experience and training.</p><p><strong>What You’ll Do</strong></p><p><strong>As an Office Assistant, you will:</strong></p><ul><li>Provide general clerical support including filing, scanning, and data entry.</li><li>Assist with order processing and documentation.</li><li>Support office staff with administrative tasks and special projects.</li><li>Answer and direct phone calls and emails as needed.</li></ul><p><strong>As you transition into Customer Service, you will:</strong></p><ul><li>Interact directly with customers to process orders, answer inquiries, and resolve concerns.</li><li>Enter orders and issue acknowledgements in a timely manner.</li><li>Provide pricing, delivery, and shipping information.</li><li>Communicate changes and updates to customers.</li><li>Assist with export documentation and international shipping requirements.</li><li>Maintain accurate customer records and open new accounts.</li><li>Collaborate with the Scheduler, Sales Manager, and Supply Chain team to ensure customer satisfaction.</li></ul>
<p>We are looking for an experienced Accounting Manager to join our team in North York, Ontario. This part-time permanent position is ideal for a skilled individual with a strong background in bookkeeping and financial management. In this role, you will oversee essential accounting functions, ensuring accuracy and compliance in all financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and post journal entries while maintaining the accuracy of the general ledger.</p><p>• Manage accounts payable and accounts receivable processes efficiently.</p><p>• Generate detailed and accurate monthly financial reports to support decision-making.</p><p>• Conduct account analysis and reconciliation to ensure financial records are accurate.</p><p>• Monitor and maintain compliance with accounting standards and company policies.</p><p>• Utilize advanced QuickBooks skills to manage and streamline accounting operations.</p><p>• Collaborate with team members to address financial inquiries and support organizational goals.</p>
<p>We are looking for an experienced HR professional to take on the role of HR Director in a Contract to Permanent capacity. Based in Toronto, Ontario, this position involves managing daily HR operations, guiding a skilled team, and driving the strategic vision of the department. This is an excellent opportunity for an experienced leader to make an immediate impact while contributing to the development of long-term HR initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the daily operations of the HR department, ensuring all functions run smoothly and effectively.</p><p>• Lead and support a team consisting of an HR Generalist, Payroll Specialist, and Training Specialist.</p><p>• Develop and implement a comprehensive succession plan to align with the organization’s strategic goals.</p><p>• Provide expertise and guidance on employee benefits, including liaising with benefits providers and preparing for future contract negotiations.</p><p>• Evaluate and improve existing HR policies and procedures, including the creation of a comprehensive employee handbook.</p><p>• Partner with legal counsel to assess and select additional legal firms to support HR compliance and risk management.</p><p>• Ensure the team is equipped with the tools and training necessary for growth and development.</p><p>• Maintain compliance with employment laws and regulations while fostering a positive and inclusive workplace culture.</p><p>• Collaborate with leadership to align HR strategies with organizational objectives and long-term vision.</p>
<p><strong><u>This is a hybrid position (3x a week in the office) in Downtown Toronto. </u></strong></p><p><br></p><p><br></p><p>Do you have experience leading ISO 27001 audits? Are you excited by the opportunity to manage cybersecurity programs for AI? </p><p><strong> </strong></p><p><strong> </strong></p><p>This leadership position is focused on building and executing cyber risk management programs aligned with emerging technologies such as AI/ML, quantum systems, and other disruptive innovations. As a hands-on contributor, you will develop and enforce security frameworks that meet compliance obligations. Your work will ensure alignment with enterprise-wide risk management initiatives while supporting regulatory standards.</p><p><strong> </strong></p><p> </p><p><strong>What you will do and how you will make an impact … </strong></p><p><strong> </strong></p><p><br></p><p><br></p><ul><li>Lead ISO 27001 audits from initial assessment and control validation through final reporting and certification processes.</li></ul><p><br></p><p><br></p><ul><li>Oversee risk management and compliance for AI platforms and emerging technologies, ensuring alignment with frameworks like the NIST AI Risk Management Framework and ISO/IEC standards.</li></ul><p><br></p><p><br></p><ul><li>Collaborate with cross-functional teams to evaluate technology risks associated with new innovations (e.g., generative AI and quantum computing) and implement solutions to mitigate exposure.</li></ul><p><br></p><p><br></p><ul><li>Guide risk assessments and develop policies for third-party platforms and vendors. </li></ul><p><br></p><p><br></p><ul><li>Establish and operationalize security controls across hybrid cloud and enterprise landscapes, leveraging automation and AI-related safeguards.</li></ul><p><br></p><p><br></p><ul><li>Design and enforce governance structures to ensure compliance with industry regulations, including those specific to AI governance.</li></ul><p><br></p><p><br></p><ul><li>Represent cybersecurity leadership in enterprise-wide risk discussions, incident response planning, and resiliency testing for advanced technologies.</li></ul><p><br></p><p><br></p><ul><li>Support regulatory alignment efforts by tracking developments in cybersecurity laws and standards and incorporating these into organizational compliance programs.</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>Reporting directly to the CEO, the <strong>Chief Financial Officer (CFO)</strong> will play a pivotal role in shaping strategic financial decisions as part of the executive leadership team. This position offers the unique opportunity to succeed the current CFO transitioning into the Chief Operating Officer role—providing essential mentorship and continuity during your onboarding.</p><p>The successful candidate will oversee the financial health of the organization while driving strategic growth initiatives and operational efficiency. With a hands-on approach, you will serve as an advisor and partner to the CEO, COO, and other key leaders to ensure sustainable, long-term value creation.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as a strategic advisor to the CEO, COO, and other stakeholders.</li><li>Lead all aspects of <strong>finance, accounting, tax, and treasury</strong> functions, including non-financial areas as assigned.</li><li>Foster interdepartmental collaboration, ensuring alignment across sales, operations, IT, and other functions.</li><li>Develop and oversee the <strong>annual budgeting</strong> and forecasting processes.</li><li>Utilize data analytics and KPIs to drive insights and enable agile decision-making.</li><li>Manage cash flow, monitor financial covenants, and ensure <strong>GAAP-compliant financial reporting</strong>.</li><li>Oversee risk management initiatives and enhance financial controls to safeguard assets.</li><li>Partner with the leadership team to evaluate business performance and lead efforts on innovation and cost control.</li><li>Engage and coach a high-performing finance team, ensuring succession planning aligns with future goals.</li><li>Build and maintain relationships with external auditors, investors, and lenders.</li><li>Manage all aspects of <strong>public reporting</strong> to ensure compliance and transparency.</li><li>Oversee IT strategy in collaboration with IT teams to support business data and system integration.</li></ul><p><br></p><p><br></p>
<p>We are looking for a skilled Finance Manager to oversee financial planning and analysis activities, ensuring the organization operates with fiscal efficiency and strategic insight. This role is based in Toronto and involves managing budgets, financial reporting, and forecasting processes. The ideal candidate will bring expertise in financial tools and systems to drive informed decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage annual budgets, ensuring alignment with organizational goals and objectives.</p><p>• Oversee financial forecasting and planning processes to support strategic decision-making.</p><p>• Prepare and analyze detailed financial reports, identifying trends and providing actionable insights.</p><p>• Manage budget, including forecasting, tracking expenses and performing monthly variance analysis to identify and explain deviations from budgeted figures, ensuring financial accountability and strategic decision making. </p><p>• Manage monthly and annual financial close activities, ensuring timely and accurate reporting in compliance with accounting standards. </p><p>• Help develop and analyze key performance indicators (KPIs) and provide actionable insights. </p><p>• Prepare financial models and scenario analyses to evaluate investment opportunities, capital expenditures, and business cases. </p><p>• Collaborate with cross-functional teams to support financial strategies and operational improvements.</p><p>• Lead initiatives to streamline budget processes and improve financial planning methodologies.</p><p><br></p>
<p><strong>Location:</strong> Toronto, ON - downtown, 4 days/onsite</p><p><strong>Contract:</strong> 18 months. Role pays annual salary and benefits.</p><p><br></p><p>Are you an experienced finance professional with a passion for Capital Markets and a knack for leading high-impact initiatives? We are seeking a <strong>Controller - Manager, Investment Finance and Reporting</strong> to join a dynamic finance team on an 18-month fixed-term contract. This is a unique opportunity to step into a leadership role and help grow a world-class controllership function that prioritizes people, process excellence, and long-term growth.</p><p><br></p><p><strong>About the Role</strong></p><p>Reporting to the Senior Manager, Capital Markets Controllership, you will play a key role in overseeing the financial reporting processes for a sophisticated investment platform. You will manage month-end and year-end close activities, legal entity reporting, and partner closely with teams across the organization to deliver accurate, timely, and high-quality financial results.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li><strong>Lead Month-End & Year-End Close:</strong> Oversee ledger close processes for Capital Markets, ensuring accuracy and alignment with enterprise standards.</li><li><strong>Manage Financial Reporting Deliverables:</strong> Review accounting templates, journal entries, and reporting packages for internal and external stakeholders.</li><li><strong>Maintain Strong Controls:</strong> Supervise daily trial balance attestations, investigate variances, and uphold a robust control environment.</li><li><strong>Legal Entity Reporting:</strong> Prepare and review statutory financial statements, audit support, and tax reporting packages.</li><li><strong>Business Partner Collaboration:</strong> Act as the main liaison with Corporate Accounting, Tax, Operations, Front Office, and Data teams to resolve complex accounting issues.</li><li><strong>Mentor and Lead:</strong> Provide coaching and guidance to junior team members, fostering a collaborative and high-performing team culture.</li><li><strong>Drive Process Improvements:</strong> Lead initiatives around automation, control enhancements, and close cycle efficiency.</li><li><strong>Support Strategic Initiatives:</strong> Participate in ad hoc projects, regulatory reporting, and strategic finance initiatives impacting Capital Markets.</li></ul><p><br></p>
<p>Are you an experienced Accounts Payable professional ready to take on a leadership role in a dynamic, global environment? Our client is seeking an <strong>Accounts Payable (AP) Supervisor</strong> with expertise in settlements and banking to oversee the disbursement operations as part of their Shared Services team. Reporting to the Accounts Payable Manager, this position plays a pivotal role in ensuring accurate and timely payment processing while maintaining financial controls and driving operational excellence.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Supervise daily accounts payable settlements, ensuring the prompt and accurate processing of global payments using Workday (Source: RH Acronym Guide).</li><li>Manage invoice reviews, maintaining compliance with tax laws, internal policies, and banking deadlines.</li><li>Handle urgent and rush payment requests professionally and expediently.</li><li>Lead the AP team by assigning tasks, conducting team huddles, providing coaching, and evaluating performance against KPIs (key performance indicators).</li><li>Resolve payment inquiries from internal and external stakeholders and address ServiceNow ticket resolution.</li><li>Update and maintain standard operating procedures and payment checklists for seamless operations.</li><li>Identify process improvements by reviewing systems and workflows for gaps and collaborating with stakeholders to implement enhancements.</li><li>Act as the primary operational banking contact for African branches and liaise with the Treasury Operations team in Canada.</li><li>Ensure compliance with AP policies and maintain supplier master data integrity.</li></ul>
<p>We are seeking an experienced <strong>Payroll Manager</strong> to join our team on a <strong>6-month contract</strong>. This is a critical leadership role overseeing the payroll function for a large, complex organization of <strong>4,000 employees</strong>, including those in a <strong>unionized environment (2 unions)</strong>.</p><p>As Payroll Manager, you will lead a team of five payroll professionals, ensuring accurate and timely processing of bi-weekly payroll. You will oversee approvals, reviews, and compliance, while maintaining the highest level of accuracy and confidentiality in all payroll operations.</p><p><br></p><p><strong>Contract Details</strong></p><ul><li><strong>Term:</strong> 6 months </li><li><strong>Location:</strong> Downtown Toronto (3 days onsite, 2 days remote)</li><li><strong>Schedule:</strong> Full-time, standard business hours</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage a team of 5 payroll specialists, providing coaching, mentorship, and support.</li><li>Oversee the end-to-end payroll process for 4,000 employees, including unionized groups.</li><li>Ensure timely and accurate bi-weekly payroll processing, approvals, and compliance with legislation and collective agreements.</li><li>Review and approve complex payroll transactions, reconciliations, and adjustments.</li><li>Maintain strong internal controls and ensure compliance with all payroll-related policies, regulations, and collective agreements.</li><li>Partner with HR and Finance on reporting, audits, and issue resolution.</li><li>Monitor and meet strict deadlines with a high degree of accuracy.</li><li>Drive efficiencies and process improvements within the payroll function.</li></ul><p><br></p>
<p>A growing mechanical services provider in Etobicoke is looking to add a detail-oriented and service-driven Scheduling Manager to join their operations team and take ownership of workforce coordination and service scheduling within a busy mechanical contracting environment. This role is instrumental in ensuring technicians are deployed effectively, client commitments are met, and day-to-day operations run seamlessly.</p><p>You’ll be the central point of contact for clients, technicians, and project managers — balancing priorities, adjusting schedules in real time, and helping the business achieve maximum efficiency.</p><p><strong>Key Responsibilities</strong></p><ul><li>Build and maintain daily and weekly schedules for approximately 25 field technicians, ensuring work is assigned based on availability, skill set, and certifications.</li><li>Organize service calls, preventative maintenance, and project work to meet customer expectations and contractual agreements.</li><li>Monitor job progress, responding quickly to emergencies, delays, or unexpected changes by re-allocating resources.</li><li>Confirm appointments with clients, provide updates on schedule changes, and resolve timing or resourcing issues.</li><li>Partner with operations leaders and project managers to coordinate manpower between service and project demands.</li><li>Keep scheduling systems and databases up to date with accurate, real-time information.</li><li>Track scheduling performance and provide reporting to management on utilization, efficiency, and service levels.</li></ul><p><br></p>
We are looking for an experienced Director to lead a comprehensive Enterprise Resource Planning (ERP) project for a local government organization in Hamilton, Ontario. This long-term contract role involves overseeing the implementation of Finance, Procurement, and HR modules to enhance operational efficiency across municipal departments. The ideal candidate will bring strong leadership, strategic planning, and stakeholder management skills to ensure the project's success.<br><br>Responsibilities:<br>• Lead the full-cycle implementation of an ERP system, integrating Finance, Procurement, and HR modules across municipal departments.<br>• Develop and manage a detailed project plan, addressing timelines, resource allocation, risk management, and performance metrics.<br>• Oversee governance processes to align project outcomes with organizational objectives and standards.<br>• Collaborate with internal stakeholders to gather business requirements and ensure system functionality meets operational needs.<br>• Build and maintain partnerships with vendors and third-party providers to achieve project deliverables within agreed timelines.<br>• Monitor and control project budgets, addressing any financial discrepancies promptly.<br>• Ensure rigorous quality assurance procedures, including system testing and issue resolution, throughout the project lifecycle.<br>• Drive organizational change management initiatives, fostering adoption of the new ERP system and providing necessary training and support.<br>• Identify and mitigate risks, ensuring project continuity and the achievement of key milestones.<br>• Lead and mentor a cross-functional project team, fostering collaboration and accountability to deliver project objectives.
We are looking for an experienced Office Manager to oversee daily administrative and operational tasks in our Aurora, Ontario office. In this Contract to permanent role, you will play a pivotal part in ensuring the smooth functioning of office processes while supporting the Managing Director directly. This position requires a highly organized and detail-oriented individual with strong communication skills and a solid background in office management.<br><br>Responsibilities:<br>• Manage the day-to-day administrative operations of the office, ensuring efficiency and organization.<br>• Provide direct support to the Managing Director, including scheduling meetings, managing correspondence, and handling confidential information.<br>• Oversee financial tasks such as payroll processing, accounts payable, and invoice management.<br>• Utilize accounting software systems and tools such as ADP, Concur, and CRM platforms to manage office finances and workflows.<br>• Coordinate employee schedules, maintain office supplies, and ensure adherence to company policies.<br>• Handle customer service inquiries and provide timely resolutions to maintain client satisfaction.<br>• Manage the office’s CRM system to track and update customer information accurately.<br>• Supervise the implementation and usage of specialized software like Dentrix Dental Software, as required.<br>• Ensure compliance with all organizational procedures and assist with audits when necessary.<br>• Collaborate with team members to improve office processes and introduce best practices.
<p>We are looking for a seasoned professional to lead and oversee the comprehensive supply chain process, focusing on planning, inventory management, logistics, and distribution. This is a pivotal leadership role that drives operational excellence and efficiency across our North American markets.</p><p>Responsibility:</p><ul><li>Monitor and enhance key operational metrics, including inventory health, demand planning accuracy, forecast reliability, logistics efficiency, and market sufficiency.</li><li>Facilitate cross-departmental demand and supply planning processes, including leading S& OP discussions and implementing key forecasting strategies.</li><li>Recommend and implement process improvements through cost/benefit analysis, ensuring alignment with business objectives.</li><li>Prepare detailed quarterly production plans, ensuring alignment with market and organizational requirements.</li><li>Oversee production schedules and resource planning to meet capacity and operational needs.</li><li>Lead vendor negotiations to secure favorable terms, and manage cost-saving initiatives within logistics operations.</li><li>Monitor ongoing vendor certifications, audits, and evaluations in partnership with procurement teams.</li><li>Develop and maintain performance metrics and reporting tools to ensure visibility into supply chain KPIs.</li><li>Coordinate the annual distribution and logistics budget, ensuring compliance with company policy.</li><li>Partner with internal teams to successfully launch new products and align operational processes with go-to-market strategies.</li><li>Play a key role in regular cross-functional meetings to maintain alignment with customer service standards and organizational priorities.</li><li>Collaborate with international and local teams across supply chain, sales, and quality functions to ensure operational success.</li><li>Address regulatory and compliance matters within the supply chain, including responding proactively to audits and CAPAs.</li><li>Manage, coach, and develop direct reporting teams across supply chain support functions, ensuring goal alignment and professional growth.</li><li>Lead transformation initiatives aimed at modernizing supply chain functions and enhancing overall efficiency.</li></ul><p><br></p>
<p>We are looking for a dedicated Manager of Accounting Services to oversee and enhance the financial operations of our organization. This role requires a meticulous leader with expertise in assurance engagements. Based in Toronto, this public practice position offers the opportunity to drive efficiency and ensure compliance with financial procedures.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning and execution of compilation, review, and limited scope audit engagements, including those of a complex nature. </p><p>• Supervise the preparation and review of financial statements in accordance with applicable accounting standards (ASPE/GAAP). </p><p>• Monitor engagement risk, quality, timelines, and budgets across all assurance assignments. </p><p>• Manage a diverse client portfolio of owner-managed businesses, understanding their operations, risks, and strategic goals. </p><p>• Maintain strong client relationships by delivering responsive service and practical advisory support across tax, budgeting, forecasting, and financial reporting. </p><p>• Contribute to firm-wide operational and strategic planning, identifying opportunities to improve workflow, client engagement, and internal systems. </p><p>• Support the business development process by participating in proposal preparation and identifying growth opportunities within existing client relationships. </p><p>• Lead and manage a team of up to five team members. </p>
We are looking for an experienced Bookkeeper and Office Manager to oversee financial operations and administrative functions for a dynamic organization in the beverage industry. This role requires someone with a strong attention to detail and a solid background in bookkeeping, financial reporting, and office management. Based in Milton, Ontario, this position offers the opportunity to work with a dedicated team and contribute to the company's financial health and operational efficiency.<br><br>Responsibilities:<br>• Maintain accurate financial records, including invoices, purchase orders, accounts payable and receivable, and payroll for a team of five employees.<br>• Perform bank reconciliations for multiple accounts and ensure timely resolution of discrepancies.<br>• Prepare and analyze financial reports, such as income statements, balance sheets, and cash flow statements.<br>• Monitor cash flow, assist with budgeting, and provide financial forecasting support.<br>• Ensure compliance with accounting standards and regulatory requirements.<br>• Manage foreign currency transactions and payments across multiple currencies, including Euro, New Zealand Dollar, and Australian Dollar.<br>• Utilize Microsoft Dynamics 365 for financial management and reporting, enhancing workflow automation and accuracy.<br>• Review and improve internal accounting procedures to optimize efficiency and maintain strong internal controls.<br>• Support year-end financial processes and collaborate with external accountants or auditors as needed.<br>• Oversee general office management tasks to ensure smooth day-to-day operations.
<p>We are looking for an experienced Accounting Manager/Supervisor to oversee financial operations and ensure the accuracy of accounting procedures. This role is ideal for someone who thrives in a dynamic environment and possesses strong leadership skills. Based in Concord, Ontario, you will play a key role in managing accounting functions and supporting the organization's financial goals.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage the daily operations of the accounting department. </p><p>• Ensure compliance with accounting standards and financial regulations to maintain the integrity of financial reporting.</p><p>• Oversee the preparation and review of accounting entries, reconciliations, and financial statements.</p><p>• Oversee daily cash flow and weekly payroll transactions. </p><p>• Track and allocate costs to active construction projects. </p><p>• Work closely with project managers to ensure accurate cost tracking. </p><p>• Analyze financial data to identify trends and support decision-making processes.</p>
<p>We are looking for a dynamic Talent Acquisition Manager to join our clients team in Pickering, Ontario. In this role, you will lead recruitment efforts across multiple locations, including a brand-new facility, ensuring we attract and build strong teams to drive our mission forward. If you are passionate about recruitment excellence and employer branding, this is a chance to make a meaningful impact in a global organization focused on innovation.</p><p><br></p><p>Responsibilities:</p><p>• Manage the end-to-end recruitment process for a variety of roles, ensuring a seamless and effective hiring experience for both candidates and hiring managers.</p><p>• Develop and implement creative sourcing strategies to identify and attract top-tier talent for both blue-collar and white-collar positions.</p><p>• Lead local employer branding initiatives to position the organization as a top employer within the competitive job market.</p><p>• Ensure compliance and quality in all recruitment processes, delivering an exceptional candidate experience that aligns with the company’s values.</p><p>• Collaborate with global talent acquisition teams to share insights and drive initiatives that enhance both local and global recruitment strategies.</p><p>• Partner closely with internal teams to understand workforce needs, aligning recruitment efforts with long-term business objectives.</p><p>• Participate in building the workforce for a new facility, taking charge of staffing needs from the ground up.</p><p>• Provide data-driven insights and recruitment metrics to improve processes and inform decision-making.</p><p>• Travel to various locations as needed to engage with on-site teams and better understand operational requirements.</p>
<p>We are looking for a dynamic Category Manager to join our team in Brampton, Ontario. In this role, you will oversee multiple product categories, ensuring they align with business objectives and strategic growth initiatives. You will be responsible for driving results through effective planning, market analysis, and collaboration with internal and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute category strategies to optimize product assortment, pricing, and sales plans in alignment with customer needs and business goals.</p><p>• Conduct market research and supplier evaluations to stay informed on industry trends and identify opportunities for innovation.</p><p>• Collaborate with cross-functional teams to ensure seamless implementation of merchandising plans and promotional activities.</p><p>• Cultivate strong vendor relationships to enhance profitability and improve product offerings.</p><p>• Monitor and analyze financial performance, including profit and loss metrics, to identify areas for improvement and drive revenue growth.</p><p>• Partner with international teams to create differentiated products that support proprietary brand development and strategic initiatives.</p><p>• Provide clear and consistent direction to merchandising teams while maintaining alignment with broader organizational objectives.</p><p>• Participate in key meetings and presentations to share insights, propose solutions, and contribute to strategic decision-making.</p><p>• Take ownership of category performance by continuously refining strategies and ensuring results align with business expectations.</p><p>• Identify and implement innovative approaches to improve competitiveness and market positioning.</p>
We are looking for a dedicated Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will act as a key point of contact for clients, ensuring exceptional service delivery through collaboration with internal departments. As part of the Mid-Office Service Team, you will support independent Portfolio Managers and Introducing Brokers by managing daily operations and resolving client issues. This is a hybrid long-term contract position requiring at least three days per week on-site, with newer team members expected to work in the office more frequently.<br><br>Responsibilities:<br>• Build and nurture strong client relationships by coordinating efforts with internal teams and departments.<br>• Maintain a high standard of customer service by keeping clients informed about new products, services, and developments relevant to their business.<br>• Resolve client issues promptly and thoroughly, while recommending improvements to enhance overall service delivery.<br>• Review and approve administrative tasks such as bank transfers, de-registrations, foreign exchanges, and internal account transfers on a daily basis.<br>• Serve as a liaison between clients and operational teams to ensure timely and proactive task completion.<br>• Coordinate and document regular client meetings to address service and operational concerns, following up to ensure resolution.<br>• Provide guidance to clients on company policies, procedures, and available training that impact their business operations.<br>• Offer process improvement recommendations to strengthen client relationships and streamline operations.<br>• Represent the company professionally during client meetings and business events.
