<p>Our client is seeking a proactive and analytical Business Systems Analyst to support project-based initiatives within Capital Markets. This role is ideal for a self-starter who thrives in dynamic environments and is passionate about translating business needs into effective technology solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Agile Collaboration & Delivery</p><p>Actively participate in Agile ceremonies including sprint planning, daily stand-ups, backlog grooming, and retrospectives. Work closely with Product Owners, Scrum Masters, developers, and QA teams to ensure user stories are well-defined and deliverables are aligned with business goals.</p><p>• Requirements Elicitation & User Story Development</p><p>Engage stakeholders to gather and refine business, financial, and operational requirements. Translate these into clear, actionable user stories with acceptance criteria that guide development and testing efforts.</p><p>• Data Analysis & Reporting</p><p>Conduct data analysis to support decision-making and identify root causes of system issues. Develop reports and dashboards that provide insights and support continuous improvement.</p><p>• Process & Systems Analysis</p><p>Analyze current business processes and systems to identify gaps and opportunities for improvement. Design solutions that enhance efficiency, compliance, and performance within Capital Markets operations.</p><p>• Stakeholder Engagement</p><p>Serve as a key liaison between business units and technical teams. Facilitate communication to ensure shared understanding of requirements, priorities, and timelines.</p><p>• Continuous Improvement & Agile Mindset</p><p>Champion Agile principles and contribute to a culture of continuous learning and improvement. Identify opportunities to enhance team velocity, product quality, and stakeholder satisfaction.</p><p><br></p><p><br></p>
We are looking for a skilled Data Engineer to join our team in Kitchener, Ontario. In this role, you will design, build, and optimize data solutions to support business objectives, leveraging modern technologies and frameworks. You will work closely with cross-functional teams to implement robust data infrastructure and ensure seamless data integration across platforms.<br><br>Responsibilities:<br>• Develop, implement, and maintain scalable data pipelines using Databricks, Python, and Spark.<br>• Design and optimize data models and architectures, including Medallion Architecture, for both batch and streaming data processing.<br>• Integrate Azure Cloud components such as Azure Data Factory, Key Vault, and Blob Storage into data workflows.<br>• Collaborate with stakeholders to understand data requirements and deliver solutions that align with business goals.<br>• Utilize advanced data manipulation techniques to manage complex data structures and ensure high performance.<br>• Implement coding best practices, testing methodologies, and CI/CD pipelines within a DevOps framework.<br>• Participate in Agile or Spotify framework processes to ensure efficient project execution.<br>• Monitor and troubleshoot data workflows to maintain system reliability and integrity.<br>• Explore opportunities for incorporating Machine Learning and Artificial Intelligence concepts into data solutions.<br>• Provide documentation and training to support the use of developed data systems.
<p>Robert Half is looking to recruit a full time / permanent Systems Configuration Specialist to join a client that is rapidly expanding in the east GTA region. This is an exciting opportunity offering growth, stability and excellent work culture!</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. Due to the high volume of applicants, those that fit the requirements closely will receive a response - Thank you for your understanding.</p><p><br></p><p>Role: Systems Configuration Specialist</p><p>Type: Full time / permanent</p><p>Location: East GTA</p><p>Compensation: $65k to $70k + Annual Bonus (Individual performance / company performance ) + 3 Weeks Vacation + 6 PTO days + Benefits including ESP</p><p><br></p><p>Requirements + Responsibilities:</p><p>• 4+ years experience as Business Analyst or Technical Analyst (or similar)</p><p>• Experience working with business requirements – Understanding how requirements are translated into technical documents; IT based projects</p><p>• Experience working in payment cards (ideally); financial or banking or software industry is acceptable</p><p>• Understands workflows and business processes; business process mapping – VISIO, SALESFORCE etc.</p><p>• Setting up workflows from scratch (configuration); technical acumen</p><p>• Banking operations / back office banking knowledge</p><p>• Software implementation experience</p><p>• Strong communication – Most clients are in USA; research maybe required</p><p>• Product is a low code solution and by configuration they mean “Workflows”</p><p>• ASSET: Understanding of Java / J2EE / Web-based applications; SQL – This is not an in-depth technical role</p>
We are looking for an experienced ITSM Specialist to join our team on a contract basis in Oakville, Ontario. In this role, you will leverage your expertise in IT service management to optimize processes and ensure seamless operations. This position provides an excellent opportunity to work on a variety of ITSM functions, including incident, request, and change management, while using ServiceNow as a primary tool.<br><br>Responsibilities:<br>• Manage IT service management processes such as incident, request, and change management, ensuring compliance with best practices.<br>• Administer and configure the ServiceNow platform to support business objectives and streamline workflows.<br>• Oversee hardware and software management activities, ensuring proper tracking and documentation.<br>• Develop and maintain knowledge management systems to support internal teams and drive process improvements.<br>• Provide guidance and expertise on ITIL processes, ensuring adherence to organizational standards.<br>• Troubleshoot and resolve issues within the ITSM environment, taking ownership of tasks and delivering solutions efficiently.<br>• Collaborate with stakeholders to identify opportunities for process optimization and improved service delivery.<br>• Maintain strong customer service standards by addressing concerns and providing timely support.<br>• Support the implementation and adoption of ITSM best practices across the organization.
