<p>We are seeking an experienced <strong>Director of Hospitality & Property Operations</strong> to lead the operational and financial performance of a multi-building residential portfolio. This role is responsible for ensuring smooth day-to-day property management, driving leasing strategies, maintaining compliance with Ontario regulations, and fostering a resident-focused, hospitality-driven environment.</p><p>The ideal candidate will be a strong leader with a proven ability to manage budgets, guide site teams, and deliver exceptional resident experiences. This position plays a key role in shaping community culture while overseeing maintenance, vendor relationships, and customer engagement programs.</p><p><strong>Responsibilities</strong></p><ul><li>Oversee operations for a multi-building residential portfolio, including budgeting, performance tracking, and preventative maintenance programs.</li><li>Maintain high standards for common areas, landscaping, snow removal, waste management, and pest control.</li><li>Develop and execute leasing strategies to maximize occupancy and rental income; manage renewals, notices, and rent adjustments in compliance with Ontario guidelines.</li><li>Address resident concerns promptly and uphold community standards.</li><li>Ensure compliance with RTA, LTB, OHSA, ESA, WSIB, and municipal bylaws; prepare and represent at LTB hearings when required.</li><li>Manage fire and life-safety programs, inspections, and documentation.</li><li>Prioritize work orders, oversee maintenance SLAs, and manage capital projects, procurement, and vendor contracts.</li><li>Prepare monthly financial reports, reconcile deposits, approve invoices, and monitor arrears and collections.</li><li>Lead and mentor site teams, recruit and train staff, and promote a safety-first, resident-focused culture.</li><li>Design and implement programs that enhance resident satisfaction and engagement, driving retention and revenue growth.</li></ul><p><br></p>
<p>Senior Director, Marketing and Sales</p><p>Our client, a prominent leader in the insurance and financial planning sector, is seeking a dynamic Senior Director, Marketing and Sales to drive growth and member engagement across Ontario and Atlantic Canada. With a commitment to trusted advisory support, innovative marketing strategies, and a highly collaborative culture, this organization partners with professionals to provide exceptional insurance and retirement planning solutions.</p><p>Position Overview</p><p> As the Senior Director, Marketing and Sales, you will lead a large, high-performing advisory team with a mandate to grow the insurance and retirement planning portfolio. This role is ideal for a strategic sales leader who also embraces thoughtfully integrated marketing initiatives and a passion for building lasting member relationships.</p><p>Key Responsibilities</p><ul><li>Develop and execute integrated strategies for sales, advisory, and marketing initiatives designed to boost member engagement, drive insurance sales, and strengthen brand loyalty.</li><li>Lead and mentor a team of more than 18 advisors and manage two Directors, fostering operational excellence and a culture of compliance, consistency, and outstanding service.</li><li>Actively participate in key sales conversations, coaching teams, collaborating cross-functionally with product, service, and education teams, and shaping the organization’s narrative and overall member experience.</li><li>Champion alignment between marketing, sales, and advisory support to advance business development, member acquisition, and retention goals.</li></ul><p><br></p>
