We are looking for a dedicated IT Help Desk Technician to provide technical support and ensure the smooth operation of IT systems across our organization. This role involves addressing hardware, software, and network-related issues while maintaining device enrollments and configurations. The ideal candidate will possess strong troubleshooting skills and hands-on experience with system administration tools. This is a long-term contract position based in Toronto, Ontario.<br><br>Responsibilities:<br>• Deliver first and second-level IT support to employees, resolving issues related to hardware, software, networks, and user accounts.<br>• Administer and manage Microsoft 365 and Azure Active Directory, including user accounts, security groups, and access permissions.<br>• Diagnose and address technical issues on Windows and macOS devices to minimize downtime.<br>• Handle device enrollment and lifecycle management using Jamf for macOS and Intune for Windows and mobile devices.<br>• Maintain and oversee Apple Business Manager integrations to ensure proper device assignment and deployment workflows.<br>• Configure and monitor endpoint security, compliance, and patching processes.<br>• Record and document IT issues, solutions, and procedures within the help desk system.<br>• Liaise with vendors and escalate complex problems when necessary.<br>• Support IT projects, including system upgrades, deployments, and new tool implementations.
<p>We are looking for a skilled Technical Support Analyst to assist users in navigating and resolving issues related to a new timekeeping platform. This is a long-term contract position that requires effective communication skills, a strong technical foundation, and the ability to help non-technical users. </p><p><br></p><p>Responsibilities:</p><p>• Provide front-line support for users, addressing technical issues and inquiries related to the timekeeping platform.</p><p>• Manage and resolve tickets using the Helix ticketing system, ensuring timely and accurate tracking of issues.</p><p>• Guide non-technical users through login processes and platform navigation with patience and clarity.</p><p>• Troubleshoot and resolve access issues, including login credentials and account setup.</p><p>• Collaborate with team members to escalate complex problems and ensure effective resolution.</p><p>• Utilize Active Directory to manage user accounts and permissions as needed.</p><p>• Conduct follow-ups with users to confirm issue resolution and satisfaction.</p><p>• Document technical solutions and contribute to the knowledge base for future reference.</p><p>• Participate in team meetings to share updates, challenges, and best practices.</p><p>• Support the transition to the new platform by providing clear instructions and assistance.</p>
<p>Are you a recent graduate looking to kickstart your career in a dynamic and rewarding environment? If so, we have the ideal opportunity for you! We are seeking motivated and detail-oriented individuals to join our team as a <strong>Customer Support Specialist</strong>. This role is perfect for new grads who are eager to develop their skills, contribute to company success, and grow in a collaborative and professional setting. If you're ready to take the first step in building your career, we encourage you to apply.</p><p><strong>Job Responsibilities:</strong></p><p>As a <strong>Customer Support Specialist</strong>, you will:</p><ul><li>Serve as the first point of contact for customers, </li><li>Handle incoming customer and colleague requests via multiple communication channels, including email and telephone.</li><li>Resolve customer questions and confirm order details promptly and accurately.</li><li>Process orders and manage quotas effectively.</li><li>Provide support to the Sales Team, ensuring smooth operations.</li><li>Accurately maintain customer records and information.</li><li>Collaborate with other departments to share relevant information and enhance productivity.</li><li>Manage confidential data and information with integrity.</li><li>Participate in project-based activities aimed at improving department processes and strategies.</li><li>Meet daily KPI targets to ensure goals are achieved.</li><li>Assist with additional responsibilities as needed.</li></ul><p><br></p>
<p>As a crucial part of the management group, your role will concentrate on offering strategic financial advice and ensuring conformity with fiscal regulations to achieve our goals, boost sales and increase profitability. Answering directly to the company's CFO and working closely with the General Manager of the Instrument Transformer Division, you will be answerable for organizing the fiscal tasks including financial planning, budgeting, predicting, control and analysis.</p><p><br></p><p><strong>Your Contributions:</strong></p><p>· Provide support to the management team through accurate, timely, data-driven insights and reports to aid important business decisions. </p><p>· Initiate and supervise the entire financial plan supporting the company's short and long-term targets– for example, revenue growth, profitability and cash supervision. </p><p>· Aid in the continuous enhancement of financial guidelines, methods, reports, and planning processes.</p><p>· Direct the budgeting and foreseeing procedures to ensure precise financial projections; track the achievement of goals with department heads. </p><p>· Supervise the monthly financial statement closure process and coordinate the timely and accurate preparation/review of the monthly financial report packages for the management and other stakeholders. </p><p>· Alongside the General Manager, approve sales price, CapEx, OpEx and financial T/C’s, taking into account the financial goals. </p><p>· Scrutinize and analyze manufacturing costs and identify chances for cost reduction and efficiency enhancement. </p><p>· Work together with other Finance teams and internal departments to gather/share information necessary to support financial results. </p><p>· Lead and mentor finance team members while building a culture of high performance, continuous improvement, and professional growth.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This Contract-to-permanent position offers an exciting opportunity to support our claims department and provide exceptional service to our members. If you thrive in a fast-paced environment and enjoy multitasking, this role could be the perfect fit for you.<br><br>Responsibilities:<br>• Prepare a variety of claims-related documents, including letters to members, third-party reports, and consent forms for police report requests.<br>• Process financial transactions on claims files, such as payments for appraisal fees, glass claims, and police report fees.<br>• Assist the Total Loss team by preparing and sending Proof of Loss documents to facilitate claim resolution.<br>• Request official reports, including police and fire incident reports, to support claims investigations.<br>• Coordinate and dispatch property damage claim files to legal representatives when required.<br>• Organize, sort, and distribute incoming correspondence to ensure timely processing.<br>• Make outbound calls to members to collect First Notice of Loss details for new claims submitted after hours or online.<br>• Handle inbound calls as needed, ensuring callers are directed efficiently to the appropriate department or resource.
<p>A highly regarded law firm is seeking a talented and driven <strong>Employment & Labour Associate</strong> with 2 to 4 years of experience to join their busy Employment, Labour & Pensions department in Toronto. This is an exciting opportunity to work on a diverse range of employment and labour law matters in a collaborative and fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>The successful candidate will:</p><ul><li>Advise and represent clients on a wide spectrum of employment and labour law matters, including unionized and non-unionized workplace issues.</li><li>Provide legal counsel and support during corporate transactions related to labour and employment matters.</li><li>Manage litigation files and represent clients in hearings, mediations, and other legal proceedings.</li><li>Collaborate with team members to deliver innovative solutions that align with client goals and business objectives.</li></ul><p><br></p><p><br></p>
<p>We are seeking a dedicated and experienced <strong>Spa Operations Manager</strong> to oversee the daily operations of our premium spa facility. The ideal candidate will bring a strong background in spa or wellness management, exceptional leadership skills, and a passion for delivering outstanding guest experiences. In this role, you'll lead and inspire a team of skilled professionals while ensuring exceptional service standards, operational efficiency, and revenue growth. Fluency in both English and Mandarin is a critical requirement for this position.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage the daily operations of the spa, including staff scheduling, service delivery, and customer service.</li><li>Recruit, train, supervise, and evaluate spa therapists, aestheticians, and concierge personnel.</li><li>Ensure a safe, clean, and calming environment compliant with health and safety regulations.</li><li>Oversee inventory management, ordering supplies and products as necessary.</li><li>Handle guest feedback and complaints professionally, maintaining high standards of customer satisfaction.</li><li>Develop and execute marketing strategies and spa promotions to drive business growth and revenue.</li><li>Monitor and analyze Key Performance Indicators (KPIs) and establish performance goals for the team.</li><li>Ensure all services are delivered in alignment with the company's standards and protocols.</li><li>Oversee booking systems for a seamless client experience, from check-in to checkout.</li><li>Collaborate with senior management to create and manage budgets, forecasts, and financial reports.</li><li>Stay updated on spa trends, wellness innovations, and industry best practices.</li></ul><p><br></p>
<p>We are looking for a Senior Financial Reporting Analyst to join our team in the GTA. In this role, you will provide critical insights through detailed financial analysis and reporting, enabling strategic decision-making. This is an exciting opportunity for someone who thrives on working with complex data and delivering actionable recommendations.</p><p><br></p><p>Responsibilities:</p><ul><li>Deliver accurate financial reports, ensuring compliance with regulatory and organizational standards.</li><li>Analyze financial data to identify trends, variances, and opportunities for improvement.</li><li>Conduct project margin analysis by comparing quotes to actual results and providing detailed variance analysis.</li><li>Assist Project Managers and the quoting department in optimizing profitability by providing accurate historical information.</li><li>Assist in the preparation of monthly, quarterly, and annual financial statements.</li><li>Monitor performance against budgets and update forecasts as needed.</li><li>Prepare accurate and timely financial reports, including variance analyses by entities and at the consolidated level.</li><li>Manage monthly revenue reconciliations, including accruals and deferrals, ensuring accuracy and compliance.</li><li>Oversee intercompany transactions and perform reconciliations to ensure accuracy and compliance.</li><li>Analyze financial data to support forecasting, budgeting, and decision-making.</li><li>Provide recommendations for process improvements based on financial findings.</li></ul>
<p>Are you an experienced financial professional ready to take a leadership role in driving operational excellence within the investment fund industry? Our client is searching for a highly motivated <strong>Sr Analyst, Fund Oversight and Tax.</strong> who will work closely with the AVP Fund Services in overseeing fund operations, regulatory compliance, and business process improvements. This critical position offers an opportunity to make strategic contributions and increase the department's analytical capabilities for better business decision-making.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>As the Sr Analyst, Fund Oversight and Tax</strong>, you will play a vital role in managing and overseeing key functions of the funds and ensuring compliance with regulatory and administrative requirements. Your role will include:</p><p><strong>Fund Operations & Oversight</strong></p><ul><li>Leading the daily coordination and oversight of accounting, custody, tax, and financial reporting activities outsourced to the fund administrator.</li><li>Managing monthly and annual distributions for Funds and Unit Trusts, ensuring accuracy and timeliness.</li><li>Coordinating and reviewing semi-annual and annual financial statements under IFRS, including portfolio risk assessments, analysis, and commentary.</li><li>Participating in monthly oversight and conducting regular due diligence meetings with the fund administrator.</li><li>Monitoring fund valuations and fair valuation processes to uphold NAV (Net Asset Value) accuracy and consistency.</li><li>Completing reconciliations, internal reporting, and preparing materials for oversight committees as needed.</li></ul><p><strong>Regulatory & Administrative Duties</strong></p><ul><li>Overseeing regulatory documentation required for fund operations, such as market openings and tax reclaim declarations.</li><li>Preparing necessary tax filings for the Funds, including GST/HST calculations and SLFI returns.</li><li>Reviewing and monitoring Management Expense Ratio (MER) calculations while ensuring proper accounting and allocation.</li><li>Providing key support during the annual audit process for the Funds and ensuring accuracy and compliance.</li></ul><p><strong>Process Improvement & Analytics</strong></p><ul><li>Supporting business process improvement initiatives to optimize operations and drive efficiency.</li><li>Developing and implementing analytical strategies to enhance decision-making capabilities and performance insights.</li><li>Contributing to ad-hoc projects and strategic initiatives as directed by senior leadership.</li></ul>
<p>Our client a highly successful and growing consumer goods company has a strong opportunity for a Senior Financial Analyst to join their Finance Department. This is a great opportunity for high performing Financial Analysts to manage staff and get on the career path for a Senior Leadership role in FP& A. </p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain the company’s annual budget, long-term strategic plans, and financial forecasts.</p><p>• Analyze financial performance by comparing actual results against forecasts and budgets, providing detailed variance analyses.</p><p>• Prepare and distribute accurate and timely financial reports and dashboards to support leadership decision-making.</p><p>• Evaluate key performance indicators (KPIs) and trends to identify areas for improvement and recommend actionable strategies.</p><p>• Partner with department leaders to understand business drivers, assess risks, and uncover opportunities for growth.</p><p>• Build and update comprehensive financial models to assist with capital investment projects and resource allocation.</p><p>• Collaborate with cross-functional teams to identify cost-saving measures and enhance operational efficiency.</p><p>• Conduct ad hoc financial analysis to address specific business challenges or opportunities as required.</p><p>• Research industry trends and perform competitive benchmarking to evaluate potential financial impacts on the organization.</p>
We are looking for an experienced HR Generalist to join our team on a contract basis in Etobicoke, Ontario. This role will focus on providing comprehensive human resources support, including employee relations, payroll processing, and HRIS management. The ideal candidate will bring a strong understanding of Canadian employment law and hands-on experience in HR operations.<br><br>Responsibilities:<br>• Facilitate employee relations initiatives for a team of salaried employees, ensuring a positive and productive work environment.<br>• Process payroll entries and updates using Dayforce, ensuring accuracy and compliance.<br>• Maintain and manage HR systems by uploading and organizing employee records and information.<br>• Provide support with U.S. payroll processing as required, adhering to relevant regulations.<br>• Develop and implement HR policies and procedures to align with organizational goals and legal requirements.<br>• Assist in benefits administration, including enrolment and addressing employee inquiries.<br>• Conduct training sessions to support employee development and compliance.<br>• Ensure adherence to local employment laws and regulations in all HR practices.<br>• Utilize HRIS tools to streamline processes and improve efficiency within the department.<br>• Collaborate with management to address office operational needs and support HR strategy.
<p>Our Global Manufacturing client is looking for a detail-oriented and strategic Controller to join their team in Richmond Hill, Ontario. In this role, you will oversee all aspects of financial management, including reporting, compliance, and planning, while ensuring the efficient operation of accounting processes. As a key leader, you will collaborate with various departments to provide insights that drive business performance and manage financial risks effectively.</p><p><br></p><p>Responsibilities:</p><p>• Supervise the full accounting cycle, including month-end processes, journal entries, and financial reporting, to ensure compliance with accounting standards.</p><p>• Prepare and present monthly financial results during operational review meetings, offering insights into key performance metrics.</p><p>• Act as the primary liaison for external audits, tax compliance, and periodic bank reviews, ensuring all reporting obligations are met.</p><p>• Manage and optimize financial systems and processes to streamline and standardize accounting operations.</p><p>• Oversee and mentor finance and accounting staff, providing constructive feedback and conducting annual performance reviews.</p><p>• Monitor and manage customer credit exposure, inventory liability, and expense control to mitigate financial risks.</p><p>• Maintain fixed asset records and track capital expenditures against approved budgets.</p><p>• Implement and uphold internal controls to identify and address potential financial risks.</p><p>• Develop rolling financial forecasts, including weekly profit and loss updates and cash flow projections, to support strategic decision-making.</p><p>• Collaborate with department leaders to prepare annual budgets, including sales projections, labour analysis, and expense planning.</p>
<p>Robert Half is partnering with a rapidly growing client in the East GTA region to find a <strong>Director of IT & Security Operations</strong> who is ready to lead, innovate, and make a significant impact. If you're passionate about IT security and thrive in collaborative, fast-paced environments, we encourage you to apply!</p><p><strong>Compensation & Benefits:</strong></p><ul><li><strong>Salary:</strong> $130,000–$150,000/year</li><li><strong>Bonus:</strong> Competitive annual performance bonus</li><li><strong>Vacation:</strong> 3 weeks + 6 PTO days</li><li><strong>Benefits:</strong> Comprehensive and robust package</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and analyze IT infrastructure, delivering expert assessments and actionable recommendations.</li><li>Manage vendor relationships, ensuring compliance with Service Level Agreements (SLA).</li><li>Provide leadership and oversight on critical IT and security projects.</li><li>Collaborate with group leaders, business leaders, and IT teams to uphold security standards.</li><li>Partner with high-level executives; effectively communicate and strategize solutions across all levels of the business.</li></ul><p><br></p><p><br></p>
<p><strong>Are you ready to take charge and lead the financial strategies of a growing organization? Bring your expertise and passion for driving impactful outcomes in a role that not only challenges but also rewards growth, innovation, and leadership.</strong></p><p><br></p><p><strong>Position Overview</strong></p><p>As the Financial Controller, you will spearhead our client's financial operations and deliver accurate, actionable insights to the executive team. You will direct accounting functions, implement operational efficiencies, and optimize financial systems to support business objectives. You’ll pave the way for smarter decision-making through meticulous analysis, budgeting, forecasting, and financial reporting. If you're driven by excellence and thrive on creating value, this is the role for you.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Optimize Cash Flow: </strong></p><ul><li>Develop and deliver insightful sales analyses, daily cash flow projections, and comparison reports, empowering smarter business decisions. Execute daily funds transfers, EFTs, wires, and cash flow management strategies that align with organizational priorities.</li><li>Create and enforce financial policies and procedures for seamless operational results.</li></ul><p><strong>Lead Budget Preparation:</strong></p><ul><li>Oversee yearly budgets and manage monthly updates within the ERP system, ensuring alignment with organizational goals.</li></ul><p><strong>Strengthen Internal Controls:</strong></p><ul><li>Establish and monitor internal controls to safeguard company assets against fraud and theft.</li><li>Streamline accounting processes and bridge communication gaps for improved financial tracking.</li></ul><p><strong>Deliver Reports With Precision:</strong></p><ul><li>Prepare weekly, monthly, and yearly financial statements, P& Ls, and audit-ready reporting.</li><li>Ensure adherence to government reporting deadlines for uncompromised compliance.</li></ul><p>B<strong>uild and Manage Teams:</strong></p><ul><li>Recruit, train, and collaborate with accounting staff to nurture a high-performing team.</li><li>Facilitate regular staff meetings to align performance and operational excellence.</li></ul><p><strong>Engage With Stakeholders:</strong></p><ul><li>Foster relationships with department heads, clients, external auditors, and financial institutions to ensure transparency and strong communication.</li></ul><p><strong>Career Growth Opportunities</strong></p><p>Our client is deeply invested in your professional growth. Through daily in-person interaction, you’ll gain the leadership experience to supercharge your financial expertise, enhance decision-making capabilities, and scale into strategic roles. By joining this growing organization, you’ll fast-track your career trajectory in an environment that equips you for executive success.</p><p><br></p><p><br></p><p> </p>
We are looking for a highly analytical and detail-oriented Product Activation Analyst to join our dynamic Digital Product Team in Toronto, Ontario. In this long-term contract position, you will play a key role in managing data-driven processes, ensuring operational excellence, and supporting the activation of digital products. This hybrid role requires on-site presence three days per week and offers the opportunity to work closely with cross-functional teams to enhance product scalability and compliance.<br><br>Responsibilities:<br>• Oversee product activation processes, emphasizing user access entitlements and permissions.<br>• Prepare and maintain structured data files for system uploads, ensuring accuracy and version control.<br>• Utilize Excel and Power BI to analyze large datasets, uncover trends, and deliver actionable insights.<br>• Create dashboards and reports to effectively communicate metrics and performance to stakeholders.<br>• Address and resolve inconsistencies, gaps, and risks in activation-related workflows and data.<br>• Collaborate with product, IT, and business teams to support data analysis for product launches.<br>• Document business use cases, operational procedures, and functional requirements for product activation.<br>• Develop and maintain best practices and process documentation to ensure scalability and consistency.<br>• Apply frameworks for organizing and tagging raw data to enhance usability.<br>• Contribute to continuous improvement initiatives for activation tools and processes.
