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18 results for Customer Experience Specialist in Toronto, ON

Customer Success Specialist
  • Brampton, ON
  • onsite
  • Permanent
  • 50000.00 - 65000.00 CAD / Yearly
  • <p><strong>Office Assistant (with Growth Opportunity into Customer Service)</strong></p><p>Are you looking to start your career in a supportive and dynamic office environment, with a clear path to growth? We are seeking a detail-oriented and motivated <strong>Office Assistant</strong> to join our team. This role begins with providing clerical and administrative support to ensure smooth day-to-day operations, and will transition into a <strong>Customer Service Representative</strong> role as you gain experience and training.</p><p><strong>What You’ll Do</strong></p><p><strong>As an Office Assistant, you will:</strong></p><ul><li>Provide general clerical support including filing, scanning, and data entry.</li><li>Assist with order processing and documentation.</li><li>Support office staff with administrative tasks and special projects.</li><li>Answer and direct phone calls and emails as needed.</li></ul><p><strong>As you transition into Customer Service, you will:</strong></p><ul><li>Interact directly with customers to process orders, answer inquiries, and resolve concerns.</li><li>Enter orders and issue acknowledgements in a timely manner.</li><li>Provide pricing, delivery, and shipping information.</li><li>Communicate changes and updates to customers.</li><li>Assist with export documentation and international shipping requirements.</li><li>Maintain accurate customer records and open new accounts.</li><li>Collaborate with the Scheduler, Sales Manager, and Supply Chain team to ensure customer satisfaction.</li></ul>
  • 2025-09-03T18:04:56Z
Customer service representative
  • Mississauga, ON
  • remote
  • Permanent
  • 50000.00 - 54000.00 CAD / Yearly
  • <p>Are you a recent graduate looking to kickstart your career in a dynamic and rewarding environment? If so, we have the ideal opportunity for you! We are seeking motivated and detail-oriented individuals to join our team as a <strong>Customer Support Specialist</strong>. This role is perfect for new grads who are eager to develop their skills, contribute to company success, and grow in a collaborative and professional setting. If you're ready to take the first step in building your career, we encourage you to apply.</p><p><strong>Job Responsibilities:</strong></p><p>As a <strong>Customer Support Specialist</strong>, you will:</p><ul><li>Serve as the first point of contact for customers, </li><li>Handle incoming customer and colleague requests via multiple communication channels, including email and telephone.</li><li>Resolve customer questions and confirm order details promptly and accurately.</li><li>Process orders and manage quotas effectively.</li><li>Provide support to the Sales Team, ensuring smooth operations.</li><li>Accurately maintain customer records and information.</li><li>Collaborate with other departments to share relevant information and enhance productivity.</li><li>Manage confidential data and information with integrity.</li><li>Participate in project-based activities aimed at improving department processes and strategies.</li><li>Meet daily KPI targets to ensure goals are achieved.</li><li>Assist with additional responsibilities as needed.</li></ul><p><br></p>
  • 2025-08-22T14:34:07Z
CX Specification Specialist (AEM)
  • Mississauga, ON
  • remote
  • Temporary
  • 35.00 - 45.00 CAD / Hourly
  • <p>We are recruiting for an experienced <strong>Freelance CX Specification Specialist</strong> who will serve as the vital liaison bridging brand strategy and the execution of Canadian marketing campaigns. In this role, you will ensure seamless implementation of targeted campaigns by leveraging tools like <strong>Adobe Experience Manager (AEM)</strong> and <strong>Adobe Campaign Manager</strong>. The ideal candidate is process-driven, detail-oriented, and can effectively manage multiple stakeholders while maintaining focus under tight deadlines. </p><p><br></p><p>This is a remote, <strong>freelance </strong>position and project hours can vary between <strong>5-20 hours per week</strong>. </p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage and execute <strong>email marketing automations</strong> to enhance customer journeys, such as <strong>Welcome Journeys, day-to-day customer journeys</strong>, and other tailored engagement touchpoints.</li><li>Utilize <strong>Adobe Experience Manager</strong> and <strong>Adobe Campaign Manager</strong> to design and deploy marketing initiatives aligned with the Brand Team’s strategy.</li><li>Partner with the Brand Team to ensure marketing strategies are translated effectively into actionable deliverables.</li><li>Work closely with the <strong>Adobe Specialist</strong> to build out <strong>segmentation and personalization layers</strong> for campaigns.</li><li>Maintain high levels of accuracy and attention to detail in campaign programming and execution.</li><li>Focus on key deliverables during the critical <strong>September to December period</strong>.</li><li>Collaborate with multiple stakeholders across departments while managing relationships and deliverables efficiently.</li><li>Use <strong>WorkFront</strong> to manage workflows and maintain oversight on project timelines.</li></ul><p><br></p>
  • 2025-08-11T14:09:08Z
Bilingual Customer Service Associate
  • Markham, ON
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>We are looking for a Bilingual Customer Service Associate to join our clients team in Markham, Ontario. This long-term contract position involves working in a hybrid capacity, with the flexibility to attend the office at least twice a week. You will play a key role in supporting clients by providing top-notch customer service and managing inquiries related to lease or financing accounts.</p><p><br></p><p>Responsibilities:</p><p>• Respond to client inquiries via phone, providing accurate information about lease or financing accounts and resolving any account-related issues.</p><p>• Ensure all client personal details and insurance forms are accurately updated and securely maintained.</p><p>• Handle a high volume of inbound and outbound calls efficiently while maintaining professionalism.</p><p>• Collaborate with vendors, clients, and insurance agencies to address and resolve escalated issues.</p><p>• Build strong relationships with customers by going above and beyond to meet their needs.</p><p>• Maintain detailed and organized records of all client interactions in the call centre database.</p><p>• Use predefined communication guidelines to address a variety of customer concerns effectively.</p><p>• Analyze customer needs, clarify issues, and deliver tailored solutions or alternatives.</p><p>• Achieve qualitative and quantitative performance goals as part of a dynamic team.</p>
  • 2025-08-26T12:39:19Z
Payroll Specialist
  • Toronto, ON
  • onsite
  • Temporary
  • 40.00 - 47.00 CAD / Hourly
  • We are looking for an experienced Payroll Specialist to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will oversee the full payroll cycle for a multi-provincial workforce, ensuring accuracy, compliance, and efficiency. This is an excellent opportunity for a meticulous individual to contribute to a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Oversee and process the complete payroll cycle for a high-volume, multi-provincial workforce on a bi-weekly schedule, ensuring accuracy and timeliness.<br>• Support payroll operations for approximately 1,200 employees across multiple locations, managing both hourly and salaried staff.<br>• Ensure compliance with Canadian payroll regulations, including taxable benefits, vacation pay, statutory pay, and severance calculations.<br>• Administer employee benefit plans, ensuring accurate deductions and taxable benefit setups in the ADP Workforce Now system.<br>• Handle year-end activities such as T4 preparation, ROE issuance, and other reporting requirements.<br>• Maintain and update employee records, including wage levels and base rates, while adhering to confidentiality standards.<br>• Collaborate with government agencies and manage workers' compensation-related tasks and reporting.<br>• Generate and analyze standard and complex payroll reports, providing insights as needed.<br>• Respond promptly to payroll and benefits inquiries from employees, offering clear and thorough support.<br>• Ensure adherence to company policies and government regulations related to payroll and benefits.
  • 2025-08-26T22:35:13Z
Customer Service Representative
  • Thornhill, ON
  • remote
  • Contract / Temporary to Hire
  • - CAD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This Contract-to-permanent position offers an exciting opportunity to support our claims department and provide exceptional service to our members. If you thrive in a fast-paced environment and enjoy multitasking, this role could be the perfect fit for you.<br><br>Responsibilities:<br>• Prepare a variety of claims-related documents, including letters to members, third-party reports, and consent forms for police report requests.<br>• Process financial transactions on claims files, such as payments for appraisal fees, glass claims, and police report fees.<br>• Assist the Total Loss team by preparing and sending Proof of Loss documents to facilitate claim resolution.<br>• Request official reports, including police and fire incident reports, to support claims investigations.<br>• Coordinate and dispatch property damage claim files to legal representatives when required.<br>• Organize, sort, and distribute incoming correspondence to ensure timely processing.<br>• Make outbound calls to members to collect First Notice of Loss details for new claims submitted after hours or online.<br>• Handle inbound calls as needed, ensuring callers are directed efficiently to the appropriate department or resource.
  • 2025-08-28T19:28:52Z
Collections Specialist
  • Guelph, ON
  • onsite
  • Temporary
  • 24.50 - 27.00 CAD / Hourly
  • We are looking for a detail-oriented and results-driven Collections Specialist to join our team on a contract basis in Guelph, Ontario. In this role, you will play a crucial part in managing accounts receivable, monitoring outstanding debts, and ensuring timely payments. This position offers an opportunity to work in a dynamic environment, collaborating with internal teams and external clients to resolve financial discrepancies and maintain accurate records.<br><br>Responsibilities:<br>• Record and apply payments to customer accounts with precision and accuracy.<br>• Perform data entry tasks with a high level of attention to detail, handling a significant volume of transactions.<br>• Conduct bank and account reconciliations to ensure financial accuracy.<br>• Track customer prepayments and deposits, coordinating with other departments to update order statuses.<br>• Monitor and manage accounts, identifying overdue payments for both consumer and business accounts.<br>• Execute collection activities, following up on past-due accounts to ensure timely resolution.<br>• Investigate and resolve payment discrepancies, maintaining accurate and up-to-date records of accounts receivable.<br>• Collaborate with sales and customer service teams to address and resolve billing issues.<br>• Prepare aging reports and contribute to month-end closing processes.<br>• Communicate effectively with internal and external stakeholders to address accounting-related inquiries and concerns.
  • 2025-09-05T15:49:06Z
Senior Insurance Claims & Risk Analyst
  • Caledon, ON
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>We are looking for an experienced<strong> Senior Insurance Claims & Risk Analyst</strong> to join our Client's team on a short-term contract basis in Caledon, Ontario. In this role, you will provide specialized expertise in risk management, claims analysis, and insurance program administration. </p><p><br></p><p>This contract position will support the organization for a period of 1-2 months, ensuring seamless operations while a team member is on leave. </p><p>Please note, this role will require 3 days in Client's office in Caledon, ON.</p><p><br></p><p>Responsibilities:</p><p>• Offer expert guidance on risk management strategies to various departments within the organization.</p><p>• Identify and assess potential risks, recommending effective mitigation and control measures.</p><p>• Investigate claims thoroughly, gathering necessary evidence and collaborating with adjusters and insurers to resolve or settle claims efficiently.</p><p>• Analyze claim trends and provide actionable recommendations to reduce the likelihood and severity of future incidents.</p><p>• Oversee the administration of the organization’s insurance programs, ensuring compliance with relevant policies and procedures.</p><p>• Draft and review contract terms to minimize potential risks to the organization.</p><p>• Interpret and evaluate insurance policies and documents to ensure adequate coverage and protection.</p><p>• Assess legal liabilities related to claims, agreements, and other operational activities.</p><p>• Deliver exceptional customer service by providing accurate, courteous, and timely responses to inquiries and issues.</p>
  • 2025-08-28T22:34:07Z
Payroll & Benefits Manager - US and Canada
  • Toronto, ON
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>We are seeking an experienced <strong>Payroll & Benefits Manager</strong> to oversee and manage the full-cycle payroll and benefits administration for <strong>both Canada and the U.S.</strong> This role plays a critical part in ensuring accurate, timely, and compliant payroll and benefits processes, while also supporting employees with a high level of customer service.</p><p>The successful candidate will be a subject matter expert in payroll and benefits, highly organized, and adaptable to changing priorities. During peak business periods, this individual must be flexible and prepared to work longer hours, including weekends, to meet critical deadlines.</p><p><br></p><p><strong>It is a contract role for 18 mon (maternity leave coverage). </strong></p><p><strong>Primarily remote work environment.</strong> Occasional in-office day may be required in North York office. </p><p><br></p><p><br></p><p><strong>Key Responsibilities will include:</strong></p><p><strong>Payroll Management & Compliance</strong></p><ul><li>Manage and process semi-monthly payroll for Canada and the U.S., including all updates related to new hires, terminations, promotions, salary adjustments, and leaves of absence.</li><li>Ensure accurate calculation, balancing, and remittance of payroll deductions, statutory withholdings, garnishments, and support orders.</li><li>Handle employment verifications and unemployment benefit claims.</li><li>Maintain compliance with payroll legislation in both Canada and the U.S., including year-end reporting (T2200, T4, W-2, W-9, etc.).</li><li>Prepare payroll reports, journal entries, reconciliations, and payroll submissions for approval.</li><li>Maintain detailed payroll records and documentation for management review and audits in compliance with statutory requirements and company policies.</li><li>Collaborate with Finance to provide payroll details for general ledger reconciliations and month-end close.</li><li>Complete and submit payroll-related government surveys in Canada and the U.S. as required.</li></ul><p><strong>Benefits Administration</strong></p><ul><li>Administer Canadian and U.S. benefit programs including Life Insurance, AD& D, LTD, Medical/Dental, Optional Life, COBRA Continuation Coverage, and Executive Medicals.</li><li>Ensure employees are correctly enrolled in benefit plans and provide onboarding/orientation for new hires.</li><li>Reconcile benefit invoices and monitor ongoing enrollments.</li><li>Manage pension and retirement programs (Group RRSP/401K) in Canada and the U.S.</li><li>Administer employee leave of absence programs, including statutory leaves, disability leaves, and unpaid leaves.</li><li>Oversee benefits governance, compliance, and documentation.</li><li>Liaise with carriers and brokers to resolve claims issues and manage renewals.</li><li>Coordinate with provincial/state workers’ compensation agencies (e.g., WSIB, WorkSafe, WCB, WSI, etc.).</li></ul><p><br></p>
  • 2025-08-20T20:04:23Z
Accounts Receivable Specialist
  • Mississauga, ON
  • remote
  • Permanent
  • 65000.00 - 75000.00 CAD / Yearly
  • <p>Robert Half is partnered with a leading food manufacturing organization who is looking to hire an Accounts Receivable Specialist to their growing team. This is a full time permanent position located in the Mississauga area. Reporting to the Controller, the Accounts Receivable Specialist will be responsible for;</p><p>-         Monitor and manage the accounts receivable ledger, ensuring timely and accurate processing of invoices and receipts</p><p>-         Review aging reports regularly and prioritize accounts for collection efforts based on payment terms and risk</p><p>-         Proactively contact customers via phone, email, and written correspondence to follow up on past-due invoices and resolve payment delays</p><p>-         Maintain positive customer relationships to facilitate prompt resolution of payment issues while upholding professional communication standards</p><p>-         Post payments in the ERP system and prepare bank deposits</p><p>-         Investigate and resolve disputes related to deductions</p><p>-         Work closely with internal teams (e.g. sales and finance departments) to address and resolve customer concerns effectively</p><p>-         Perform trade spend analysis</p><p>-         Prepare weekly and monthly accounts receivable reports and provide updates to management on the status of outstanding payments</p><p>-         Maintain thorough and accurate records of all collection activities, communications, and payment arrangements for audit or review purposes</p><p>-         Post journal entries and support the Controller with Month End close procedure</p><p>-         Identify opportunities to streamline and improve the accounts receivable and collection processes</p><p><br></p>
  • 2025-08-30T17:34:05Z
Talent Acquisition Specialist
  • Toronto, ON
  • onsite
  • Permanent
  • 70000.00 - 80000.00 CAD / Yearly
  • <p>We are looking for a dynamic Talent Acquisition Specialist to join our team in Toronto, Ontario. In this role, you will play a key part in driving our company's success by attracting and securing top talent, while promoting our core values of passion, teamwork, integrity, accountability, and innovation. Your expertise in recruitment strategies and dedication to creating a seamless candidate experience will help us build a sustainable and adaptable organization.</p><p><br></p><p>About Us</p><p>We are a fast-growing global furniture design and manufacturing company, dedicated to creating beautiful, high-quality products for customers worldwide. Guided by our core values of <strong>Passion, Teamwork, Integrity, Accountability, and Innovation</strong>, we’re committed to building a sustainable, adaptable, and customer-responsive business.</p><p>We are looking for a <strong>Talent Acquisition Specialist</strong> to join our People & Culture team. This role is critical to driving growth by attracting, engaging, and hiring the best talent across North America and international markets.</p><p><br></p><p>Job Summary</p><p>As a Talent Acquisition Specialist, you will take ownership of the full recruitment cycle, from sourcing and outreach to placement, while ensuring a positive candidate experience. You’ll design and execute creative recruitment strategies, manage multiple concurrent roles, and build talent pipelines that support both immediate hiring needs and long-term workforce planning. You’ll also collaborate closely with HR and cross-functional teams to strengthen culture and enhance the employee experience.</p><p><br></p><p>Key Responsibilities</p><p><strong>Recruitment & Talent Acquisition</strong></p><ul><li>Develop and implement tailored recruitment strategies to meet evolving business needs.</li><li>Manage the full recruitment cycle, ensuring a seamless and professional candidate experience.</li><li>Conduct interviews and assess candidates for skills, cultural fit, and alignment with company values.</li><li>Leverage multiple channels (LinkedIn Recruiter, networking, referrals, job portals, social media) to source top-tier talent.</li><li>Build and maintain proactive talent pipelines for future hiring needs.</li><li>Partner with external recruitment agencies, including overseas partners, to support international hiring.</li><li>Source and recruit for diverse roles across Canada, the U.S., and select international markets.</li><li>Stay informed on legal hiring requirements across regions to ensure compliance.</li><li>Manage multiple high-priority roles simultaneously while maintaining efficiency and timeliness.</li><li>Utilize and maintain the Applicant Tracking System (<strong>BambooHR Talent Portal</strong>).</li></ul><p><strong>HR & Cross-Functional Support</strong></p><ul><li>Share market intelligence and innovative recruitment strategies with internal teams.</li><li>Collaborate with the HR Generalist to support day-to-day HR operations.</li><li>Support corporate culture through team-building and engagement initiatives.</li><li>Manage the Careers inbox and maintain applicant tracking records.</li><li>Assist with additional HR-related projects as assigned by leadership.</li></ul>
  • 2025-09-05T21:24:10Z
Bilingual French Collections Specialist
  • North York, ON
  • onsite
  • Contract / Temporary to Hire
  • 24.70 - 28.60 CAD / Hourly
  • We are looking for a Bilingual French Collections Specialist to join our team in North York, Ontario. In this Contract-to-Permanent position, you will play a key role in managing collections processes to ensure accurate billing and timely recovery of outstanding funds. This role offers an excellent opportunity to leverage your bilingual communication skills in a dynamic manufacturing environment.<br><br>Responsibilities:<br>• Conduct both inbound and outbound collections calls to recover overdue payments.<br>• Manage billing and reporting tasks, ensuring all activities are completed within established deadlines.<br>• Address vendor inquiries promptly and provide accurate information.<br>• Maintain and update customer files regularly to ensure all data remains accurate and current.<br>• Follow up on past-due accounts and document all interactions and outcomes in the system.<br>• Accurately record customer payments and ensure they are properly reflected in relevant reports.
  • 2025-08-19T14:08:56Z
HRIS Implementation Specialist
  • Markham, ON
  • onsite
  • Temporary
  • 48.00 - 55.00 CAD / Hourly
  • <p><strong>Position Summary:</strong></p><p> Our client in Markham is seeking a strategic and experienced Senior HRIS Implementation Specialist to spearhead the integration and optimization of the HRIS ecosystem as part of a high-impact merge project. With in-depth experience in Ceridian Dayforce, the ideal candidate will drive process efficiency, collaboration, and data-driven insights while serving as a key liaison across HR, Payroll, and consulting teams. This contract working arrangement is 3 days onsite. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Act as the subject matter expert (SME) for Ceridian Dayforce (including Core HCM, Payroll, Workforce Management (WFM), and Recruiting modules).</li><li>Partner with cross-functional teams, including HR Business Partners, Payroll, and external consultants, to streamline workflows and drive scalable solutions for the HRIS project.</li><li>Provide strategic input to ensure optimal system design and configuration to meet organizational goals.</li><li>Design, optimize, and deliver comprehensive reports, dashboards, and predictive models for HR and Payroll teams.</li><li>Transform complex datasets into actionable plans and recommendations for senior leadership to support performance insights and decision-making.</li><li>Develop and maintain improvements in data quality and reporting accuracy.</li><li>Serve as the primary point-of-contact for issue resolution with Ceridian and external consultants during implementation, ensuring timely updates and communication with stakeholders.</li><li>Lead data transfer processes between Dayforce and other integrated systems, ensuring data accuracy, compliance, and seamless workflows.</li><li>Take ownership of all HRIS migration activities within strict timeframes, with an emphasis on precision and speed.</li><li>Promote innovation and optimization across the HR technology landscape.</li></ul>
  • 2025-09-06T14:44:06Z
Talent Acquisition Specialist
  • Mississauga, ON
  • onsite
  • Permanent
  • 75000.00 - 85000.00 CAD / Yearly
  • <p>We are looking for an experienced and driven Talent Acquisition Specialist to help our client build exceptional teams. In this role, you will play a key part in identifying and recruiting top-tier talent across various while providing strategic guidance on hiring practices. Your expertise in sourcing, evaluating, and onboarding candidates will ensure organizations secure the talent they need for sustained success.</p><p><br></p><p>Responsibilities:</p><p>• Partner with clients to understand their hiring needs, organizational goals, and company culture.</p><p>• Utilize innovative sourcing methods, including job boards, applicant tracking systems, and LinkedIn Recruiter, to identify and attract high-quality candidates.</p><p>• Conduct thorough evaluations of candidates’ skills, experiences, and fit for specific roles.</p><p>• Oversee the entire recruitment process, ensuring efficiency and a positive experience for all involved.</p><p>• Stay informed about market trends and emerging talent acquisition strategies to enhance recruitment outcomes.</p><p>• Develop and maintain talent pipelines to support future hiring requirements.</p><p>• Offer expert advice to clients on hiring trends, talent availability, and compensation benchmarking.</p>
  • 2025-08-25T20:09:19Z
Associate Lawyer - Plaintiff Personal Injury
  • Toronto, ON
  • onsite
  • Permanent
  • - CAD / Yearly
  • <p>An established and respected legal firm is seeking an experienced and driven <strong>Associate Lawyer (Personal Injury)</strong> to join their growing practice. This is a fantastic opportunity for a skilled lawyer to bring their expertise to a dynamic team dedicated to providing top-tier legal services to clients in personal injury matters.</p><p><br></p><p>The successful candidate will manage their own caseload of personal injury files, engage with clients, provide expert advice, and work collaboratively on complex issues that make a real difference in people’s lives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a variety of personal injury cases, including motor vehicle accidents, slip and falls, long-term disability claims, and other liability matters.</li><li>Provide legal counsel and representation through all stages of the client relationship, from initial consultations to resolution.</li><li>Draft legal documents, including pleadings, settlement proposals, and trial briefs.</li><li>Conduct negotiations and mediations with opposing counsel to achieve optimal outcomes for clients.</li><li>Appear before courts and tribunals as required for trial work or hearings.</li><li>Maintain client contact and provide regular updates on case progress.</li><li>Conduct thorough legal research and analysis to ensure strategic case handling.</li><li>Work collaboratively with other team members, including legal assistants, clerks, and fellow lawyers, to manage cases effectively.</li></ul><p><br></p><p><br></p>
  • 2025-08-19T14:23:41Z
Business Analyst - Procurement
  • North York, ON
  • onsite
  • Temporary
  • 45.00 - 50.00 CAD / Hourly
  • <p><strong>Job Description: SAP Ariba –Training– Procurement Specialist</strong></p><p><strong>Position Overview</strong></p><p><strong> Our client is seeking a highly skilled and experienced SAP Ariba – Training – Procurement Specialist</strong> to play a pivotal role in ensuring a successful implementation of SAP Ariba for procurement processes. This position involves support for training initiatives, and alignment with organizational readiness for go-live. The ideal candidate will have extensive experience in a strong understanding of procurement workflows, and a background in training users across diverse functional areas. This is a flexible hybrid working arrangement, for a 8–12-month duration.</p><p><strong>Key Responsibilities</strong></p><p>·      Collaborate with the Organizational Change Management (OCM) team to develop tailored training materials for diverse user groups (e.g., administrative staff, nurses, and stakeholders across 600 departments).</p><p>·      Deliver dynamic training formats, including face-to-face workshops, online learning sessions, user manuals, team visuals, and other forms of interactive content.</p><p>·      Effectively train 400+ end-users in classroom sessions, utilizing computer labs and workstations.</p><p>·      Ensure all users are equipped with the skills and knowledge to operate the SAP Ariba system post-implementation.</p><p>·      Conduct readiness assessments to identify gaps and provide targeted solutions to address them.</p><p>·      Support the deployment phase by assisting users during the transition to the new procurement platform.</p><p><strong> </strong></p><p> </p>
  • 2025-08-08T19:53:54Z
Receptionist
  • Markham, ON
  • onsite
  • Temporary
  • 17.10 - 19.80 CAD / Hourly
  • We are looking for a detail-oriented and success-driven Receptionist to join our team on a contract basis in Markham, Ontario. In this role, you will act as the first point of contact for visitors and staff, ensuring smooth day-to-day operations. This is a short-term opportunity lasting 2-3 weeks, ideal for someone with a strong administrative background.<br><br>Responsibilities:<br>• Sort and distribute incoming and outgoing mail and packages, arranging for couriers as required.<br>• Facilitate the booking of boardrooms and meeting spaces upon staff requests.<br>• Manage the initial invoicing process before forwarding it through the appropriate system.<br>• Answer and manage a multi-line phone system, directing calls and taking messages as needed.<br>• Provide exceptional customer service to visitors and employees, addressing inquiries promptly.<br>• Maintain organized filing systems for easy access to records and documents.<br>• Coordinate and schedule appointments, ensuring all parties are informed of meeting details.<br>• Handle email correspondence efficiently, responding to and forwarding messages as required.<br>• Assist with general office duties to support administrative operations.
  • 2025-09-03T12:59:08Z
FP&A Consultant
  • Mississauga, ON
  • onsite
  • Temporary
  • 38.00 - 45.00 CAD / Hourly
  • <p><strong>SFA Consultant </strong></p><p><strong>Duration</strong>: 2-3 months</p><p><strong>Work Arrangement: </strong>Remote with occasional onsite attendance.</p><p><br></p><p>Our client in supply chain is seeking a highly skilled Excel expert to develop a comprehensive cost model and commercial model. The ideal candidate will bring advanced Excel capabilities, expertise in commercial cost accounting, and experience working collaboratively within a team. This role requires a detail-oriented professional who can manage multiple priorities, exercise data-driven analysis, and ensure the successful delivery of high-quality project results. </p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Model Development:</strong> Create a dynamic cost model and commercial model using Microsoft Excel. Utilize advanced Excel functions, including macros, data processing, and scenario analysis, to optimize model performance.</li><li><strong>Excel Expertise:</strong> Build automated workflows, solve complex problems, and execute robust analysis using advanced formulas and macros, ensuring data integrity and usability.</li><li><strong>Finance Expertise:</strong> Apply cost accounting principles, direct labor volume analysis, activity-based accounting, and financial analysis to refine structure and outputs within the models.</li><li><strong>Time Management:</strong> Plan and adhere to project timelines, ensuring the timely delivery of milestones and deliverables.</li><li><strong>Power BI Integration:</strong> Have familiarity with datasets and tools such as Power BI to integrate and enhance data visualization and reporting.</li><li><strong>Project Management:</strong> Oversee project initiatives and workflows, tracking progress, mitigating risks, and delivering results.</li></ul>
  • 2025-08-08T18:29:02Z