We are looking for an experienced Human Resources (HR) Manager to lead and enhance our HR operations in Mississauga, Ontario. This role involves managing key HR functions, including policy development, employee relations, and organizational planning, while fostering a positive workplace culture. The ideal candidate will play a pivotal role in aligning HR strategies with business objectives and ensuring compliance with Canadian employment regulations.<br><br>Responsibilities:<br>• Develop, implement, and continuously improve HR systems and policies to support business growth and employee engagement.<br>• Design and manage compensation frameworks, including salary structures, bonus policies, and promotion criteria.<br>• Oversee performance management processes, including goal setting, feedback sessions, and calibration meetings.<br>• Collaborate with management to address workforce planning, organizational design, and talent development.<br>• Promote company values and policies to enhance workplace culture and address climate issues effectively.<br>• Handle employee relations matters, including conflict resolution, disciplinary actions, and workplace investigations.<br>• Manage payroll systems, timekeeping, and benefits administration to ensure accuracy and compliance.<br>• Maintain required compliance documents and records, ensuring confidentiality and adherence to legal standards.<br>• Provide training and guidance to managers on HR policies, performance evaluations, and employee development.<br>• Identify and implement solutions to improve organizational effectiveness and employee satisfaction.
<p>We are seeking a Benefits Help Desk Representative to serve as the primary point of contact for members seeking information and assistance with the group insurance program. This role blends customer service, insurance program knowledge, claims interpretation, and departmental administrative support to deliver best-in-class member experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to member inquiries on insurance program details, including benefits, timeframes, processes, policies, and procedures.</li><li>Address specific questions regarding claims status, payments, eligibility, and dependents, clarifying concerns and facilitating resolution with the claims adjudicator, service providers, and management.</li><li>Triage inquiries, provide program information from websites and brochures, and offer solutions to member problems.</li><li>Log and track all member interactions to ensure timely resolution and thorough documentation.</li><li>Liaise with Benefits staff and escalate complex cases to senior team members or management as needed.</li><li>Obtain and confirm provider information for claims adjudication by communicating with members, dental offices, hospitals, and benefit practitioners.</li><li>Answer general inquiries received via the call center within your area of expertise.</li><li>Support administrative tasks within the department, including organizing claims, processing medical referrals, managing disability information, and assisting during program renewal periods.</li><li>Help with outgoing benefit mailings, check distribution, member packages, and maintenance of legal documentation like Powers of Attorney and Authorization Letters.</li><li>Monitor and alert management about emerging trends or concerns to continually improve member service standards.</li></ul><p><strong>Apply Now</strong></p><p>If you are a dedicated service professional with insurance and benefits experience, we invite you to apply and help us deliver excellence to our insured members. This position is exclusively through Robert Half.</p>
<p>We are looking for a dedicated Environmental Health & Safety Specialist to join our client in London, Ontario. This role involves ensuring compliance with health, safety, and environmental regulations while actively contributing to the development and improvement of safety processes. The ideal candidate will play a key role in maintaining workplace safety standards and fostering a culture of continuous improvement.</p><p><br></p><p><strong>Job Title: Health, Safety & Environment Specialist</strong></p><p><strong>Essential Responsibilities:</strong></p><ul><li>Support the HS& E Manager in ensuring the Health, Safety, and Environment (HS& E) plan and related processes are properly implemented and adhered to at all times.</li><li>Apply HS& E tools, requirements, and processes to day-to-day project and worksite activities.</li><li>Assist in developing and improving HS& E processes through lessons learned, team feedback, and monitoring emerging trends.</li><li>Maintain accurate records of safety inspections, incident reports, training records, and corrective actions.</li><li>Collect data from HS& E events, inspections, and audits to analyze performance, identify trends, and recommend improvements.</li><li>Prepare regular reports detailing safety performance indicators and trends, clearly communicating results to stakeholders.</li><li>Participate in hazard assessments, inspections, and quality audits to ensure compliance with HS& E plans and requirements.</li><li>Support the incident investigation process, including assisting with incident notifications.</li></ul><p><br></p>
