<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
We are looking for a detail-oriented Bookkeeper to join our team on a contract basis in Toronto, Ontario. This role involves managing financial records, assisting with payroll, and supporting administrative tasks to ensure smooth operations. The ideal candidate will bring strong organizational skills and proficiency in bookkeeping software to contribute effectively to the organization’s goals.<br><br>Responsibilities:<br>• Record and manage financial transactions using QuickBooks, including journal entries, invoices, and payments.<br>• Process bi-monthly payroll and ensure accurate distribution of payroll details to staff.<br>• Assist clients and staff with Owl Practice software, providing guidance and maintaining established standards.<br>• Handle client payments, issue receipts, and resolve payment-related inquiries.<br>• Submit benefit claims through online platforms and maintain accurate records.<br>• Monitor accounts receivable, prepare detailed reports, and collaborate with therapists to follow up on outstanding balances.<br>• Maintain and update general and donor databases, contributing to newsletters and communication materials.<br>• Welcome clients in-person, ensuring smooth coordination with clinical staff upon their arrival.<br>• Manage client intake requests, distributing them to therapists based on specific requirements.
We are looking for a dedicated Accounts Payable Clerk to join our team on a contract basis in Whitby, Ontario. This position offers an exciting opportunity to contribute to the smooth functioning of financial operations within a dynamic and collaborative environment. The role will initially require working in the office, transitioning to a hybrid schedule with three days in the office and two days remote after the initial period. This is a short-term contract position, with potential for extension depending on organizational needs.<br><br>Responsibilities:<br>• Process and verify invoices, ensuring accuracy and proper coding according to purchase orders.<br>• Manage payment schedules, including weekly payment lists, utilizing NetSuite and Excel for tracking and reporting.<br>• Collaborate with logistics teams to reconcile discrepancies between invoices and purchase orders.<br>• Perform month-end tasks, including bank reconciliations, visa transaction reconciliations, and accruals.<br>• Communicate effectively with internal and external stakeholders to resolve payment and invoice-related issues.<br>• Ensure timely data entry and adherence to deadlines for financial processes.<br>• Generate and manipulate spreadsheets to support accounts payable operations.<br>• Work closely with third-party freight companies and warehouse teams to coordinate billing and payment processes.<br>• Follow standard operating procedures to maintain consistency and efficiency in financial operations.<br>• Support the controller and accounts receivable teams as needed to meet organizational goals.
