We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
<p>We are seeking an experienced finance professional to serve as Plant Controller for our client’s team. In this pivotal role, you will drive financial strategy and support operational excellence by partnering with plant leadership and the General Manager. Reporting to the Corporate Controller, you will oversee all aspects of financial operations, ensuring accuracy, compliance, and strategic alignment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Partnership: </strong>Work closely with plant management to support financial planning, forecasting, and the development of business strategies.</li><li><strong>Budgeting & Financial Reporting: </strong>Lead the preparation of annual budgets, conduct profit and loss reviews, and manage financial statement reporting.</li><li><strong>Accounting Operations:</strong> Oversee general accounting functions, month-end close processes, tax compliance, and ERP system administration.</li><li><strong>Cost Management: </strong>Maintain precise cost accounting, manage bills of materials, provide business case analysis for production, and perform inventory analysis.</li><li><strong>Performance Improvement: </strong>Deliver actionable financial analysis, evaluate capital investments, and champion cost reduction initiatives.</li></ul><p><br></p>
