<p>Our valued Ottawa based client is looking for a Yardi System Specialist is responsible for the ongoing support, administration, and optimization of the Yardi platform. This role serves as the primary point of contact for Yardi-related issues and ensures system stability, data integrity, and alignment with business and financial processes.</p><p><br></p><p>The position works closely with IT, Finance, and Operations teams to support day-to-day system usage, troubleshoot issues, and contribute to system enhancements and integrations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Application Support & Troubleshooting</strong></p><ul><li>Provide Tier 2/3 support for Yardi-related issues, including diagnosis and resolution</li><li>Act as escalation point for Yardi incidents from internal support teams</li><li>Liaise with external vendors and Yardi support for complex issue resolution</li></ul><p><strong>System Administration</strong></p><ul><li>Maintain and support Yardi modules (e.g., Voyager, RentCafe, PayScan, Procure-to-Pay)</li><li>Manage user roles, permissions, and system configurations</li><li>Perform system updates, patches, and routine maintenance</li><li>Monitor system performance and ensure platform reliability</li></ul><p><strong>Data Management & Reporting</strong></p><ul><li>Ensure data accuracy and integrity across Yardi systems</li><li>Support reporting and data analysis requirements</li><li>Utilize SQL for querying, reconciliation, and validation</li></ul><p><strong>User Support & Training</strong></p><ul><li>Provide day-to-day support to end users across the organization</li><li>Deliver training to new and existing users on Yardi functionality</li><li>Develop and maintain system documentation and user guides</li></ul><p><strong>Projects & Enhancements</strong></p><ul><li>Support implementation of new modules, upgrades, and system enhancements</li><li>Assist with system integrations and data migration initiatives</li><li>Participate in UAT, regression testing, and release validation</li><li>Document system configurations, changes, and processes</li></ul><p><strong>Governance & Continuous Improvement</strong></p><ul><li>Enforce system standards, controls, and change management practices</li><li>Identify and recommend improvements to system usage and business processes</li><li>Support audit and compliance requirements related to financial data</li><li>Contribute to ERP roadmap planning and ongoing platform improvements</li></ul><p><br></p>
