We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
<p>Our client is seeking a proactive and analytical Business Systems Analyst to support project-based initiatives within Capital Markets. This role is ideal for a self-starter who thrives in dynamic environments and is passionate about translating business needs into effective technology solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Agile Collaboration & Delivery</p><p>Actively participate in Agile ceremonies including sprint planning, daily stand-ups, backlog grooming, and retrospectives. Work closely with Product Owners, Scrum Masters, developers, and QA teams to ensure user stories are well-defined and deliverables are aligned with business goals.</p><p>• Requirements Elicitation & User Story Development</p><p>Engage stakeholders to gather and refine business, financial, and operational requirements. Translate these into clear, actionable user stories with acceptance criteria that guide development and testing efforts.</p><p>• Data Analysis & Reporting</p><p>Conduct data analysis to support decision-making and identify root causes of system issues. Develop reports and dashboards that provide insights and support continuous improvement.</p><p>• Process & Systems Analysis</p><p>Analyze current business processes and systems to identify gaps and opportunities for improvement. Design solutions that enhance efficiency, compliance, and performance within Capital Markets operations.</p><p>• Stakeholder Engagement</p><p>Serve as a key liaison between business units and technical teams. Facilitate communication to ensure shared understanding of requirements, priorities, and timelines.</p><p>• Continuous Improvement & Agile Mindset</p><p>Champion Agile principles and contribute to a culture of continuous learning and improvement. Identify opportunities to enhance team velocity, product quality, and stakeholder satisfaction.</p><p><br></p><p><br></p>
<p>Are you highly organized, detail-oriented, and looking to make an impact at a dynamic freight brokerage? Our company is seeking an experienced Accounts Payable Specialist to manage paper-based and electronic AP processes in a fast-paced environment. You’ll play a key role ensuring prompt, accurate payments and smooth transactional operations.</p><p><br></p><p>Key Responsibilities:</p><p>· Process 40–50 AP invoices per day, including printing, voucher preparation, matching invoices with proof of delivery, and confirming freight rates.</p><p>· Conduct daily vendor communication to resolve discrepancies and verify documentation.</p><p>· Initiate and monitor electronic payments via EFT and credit card.</p><p>· Maintain organized invoice and transaction filing systems.</p><p>· Export AP/AR data from CRM to ERP for seamless reporting and reconciliation.</p><p>· Support accounts receivable functions, including handling cash applications and assisting with bank reconciliations.</p><p>· Manage transactions primarily in Canadian dollars (approx. 90% AP payments CAD; remaining USD; no foreign exchange involved).</p><p>· Deliver accurate, timely results under paper-based accounting processes.</p>
We are looking for an experienced Trust Accountant to join our team in Toronto, Ontario. This long-term position offers the opportunity to work in a dynamic legal environment, supporting trust accounting processes for both corporate and real estate transactions. If you thrive in fast-paced settings and have a strong background in law firm trust accounting, we encourage you to apply.<br><br>Responsibilities:<br>• Handle trust accounting tasks related to corporate and real estate transactions with precision and compliance.<br>• Manage trust funds by overseeing receipt, investment, transfers, and wire authorizations within the firm.<br>• Independently process financial transactions while ensuring adherence to trust accounting standards.<br>• Collaborate closely with internal teams, including legal assistants and administrative staff, to ensure smooth operations.<br>• Utilize Adderant software for tracking and recording trust accounting transactions accurately.<br>• Maintain compliance with legal and financial regulations governing trust fund management.<br>• Support the department during high-volume periods, ensuring timely and efficient processing.<br>• Contribute to maintaining the integrity and accuracy of trust accounts throughout the assignment.<br>• Adapt quickly to workload changes and project-based assignments while maintaining high performance.
We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
<p>We are looking for a skilled Senior Finance Consultant to join our team in Scarborough, Ontario. This 3-month contract position offers an exciting opportunity to bring structure and efficiency to a dynamic organization. </p><p><br></p><p>The successful candidate will play a pivotal role in addressing key financial challenges, streamlining processes, and ensuring accurate reporting. </p><p>The candidate should be a proven Controller / Director Finance, with a track record of transforming and improving the Finance function.</p><p><br></p><p>Responsibilities:</p><p>• Conduct a thorough analysis of current accounting practices and recommend improvements to enhance efficiency.</p><p>• Develop solutions to address financial challenges and implement effective processes to improve month end close and accounting.</p><p>• Ensure compliance with revenue recognition standards, including milestone tracking </p><p>• Provide expertise in IFRS, as well as US GAAP and regulatory reporting requirements for the US market.</p><p>• Drive improvements in financial operations, focusing on accuracy and timeliness of reporting.</p><p>• Support the organization in addressing gaps in financial expertise and implementing necessary changes.</p><p>• Work closely with leadership to prioritize and resolve accounting and reporting issues.</p>
We are looking for a skilled Business Analyst to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will play a key part in supporting commission-related processes, managing data integrity, and ensuring compliance with policies. The position offers an opportunity to collaborate with cross-functional teams and contribute to operational efficiency.<br><br>Responsibilities:<br>• Support the sales team by addressing commission-related cases and inquiries efficiently.<br>• Perform audits and load data into compensation tools to ensure accuracy and compliance.<br>• Navigate and utilize internal compensation tools to manage operational processes.<br>• Review and interpret policies to provide accurate responses to inquiries.<br>• Collaborate with stakeholders to streamline commission processes and improve workflows.<br>• Analyze data using tools such as Google Sheets and Xactly to generate actionable insights.<br>• Ensure adherence to organizational standards and policies in all operational activities.<br>• Identify opportunities for process improvement and implement solutions to enhance efficiency.<br>• Prepare and deliver documentation related to commission operations and policies.<br>• Provide clear and proactive communication to stakeholders across teams.
We are looking for a skilled Accounting Clerk to join our team in North York, Ontario. In this role, you will provide essential support in managing accounting processes, including accounts payable, accounts receivable, and financial statement preparation. This is a fantastic opportunity to work in a dynamic environment with a focus on accuracy and efficiency in financial operations.<br><br>Responsibilities:<br>• Manage accounts payable (AP) and accounts receivable (AR) processes, including invoice processing and payment reconciliation.<br>• Prepare and maintain accurate financial records, including trial balances and financial statements.<br>• Reconcile credit card transactions and ensure timely resolution of discrepancies.<br>• Support inventory and stock management activities, ensuring accurate data entry and reporting.<br>• Utilize Odoo software to streamline accounting and inventory processes.<br>• Assist with billing and collection activities, ensuring timely follow-up on outstanding accounts.<br>• Collaborate with external auditors and year-end accountants to provide necessary documentation.<br>• Maintain accurate records for all financial transactions and ensure compliance with company policies.<br>• Generate periodic reports to support decision-making and financial analysis.<br>• Contribute to process improvements within the accounting and inventory management functions.
We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
<p>This hybrid opportunity is located with a client downtown Toronto, looking to hire an AVP, Finance & Administration. The successful candidate will be responsible for preparing accurate and timely financial information and ensuring the implementation of effective controls within the organization's financial accounting operations. This also role oversees the compilation of financial statements, manages Head Office and regulatory reporting, and supports annual reporting activities. Additional responsibilities include monitoring bank reconciliations, entering and reviewing General Ledger data, maintaining account controls, and handling audit and client confirmation requests. The position requires strong organizational skills, attention to detail, and the ability to uphold high standards of financial integrity. </p><p><br></p><p>Reports to: Director, Finance & Administration</p><p>Direct reports: None </p><p><br></p><p>JOB RESPONSIBILITIES </p><p>• Compile financial statements, conduct Head Office reporting, and produce annual reports. </p><p>• Preparation of annual reports and financial statements, along with supporting external auditors' requests for the yearly audit. </p><p>• Review and monitor bank reconciliations and related reporting activities, ensuring prompt follow-up on any outstanding unreconciled items. </p><p>• Perform and review daily and monthly General Ledger accounting data entry</p><p>• Prepare daily, monthly, and quarterly OSFI and Bank of Canada regulatory returns as directed by the supervisor. </p><p>• Conduct reviews of audit and bank confirmation requests submitted by clients and their auditors, and prepare corresponding invoices as required. </p><p>• Compile monthly inter-office managerial adjustments within the managerial accounting system</p><p>• Gather and prepare annual income and balance sheet information and Ledger supports </p><p>• Enter, review, and update customer master data—including registration, changes, and closure—in the accounting system. </p><p>• Prepare monthly provincial allocations for deposits and loans for tax </p><p>• Perform reconciliation and preparation of the annual T5 Return of Investment Income </p><p>• Prepare unearned loan fee amortization schedules using effective interest rate method</p><p>• Support internal monitoring requests and internal audit requests </p><p>• Maintain all documentation related to reports, manuals, and procedures up to date and ensure compliance with both local and Head Office standards</p>
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
<p><strong>Nous recherchons un Directeur de succursale, dévoué et axé sur les résultats, pour diriger nos opérations à Gatineau. Dans ce rôle, vous serez responsable de tous les aspects de la performance de la succursale, en veillant à des opérations fluides, à un service client exceptionnel et à une équipe motivée. Votre Direction jouera un rôle essentiel dans la croissance de l’entreprise et dans le maintien de relations solides avec les clients et les fournisseurs.</strong></p><p><br></p><p><strong>Responsabilités:</strong></p><p>• Vous serez chargé(e) de veiller au bon déroulement des opérations quotidiennes de la succursale, en respectant les politiques et procédures établies.</p><p>• Vous dirigerez, encadrerez et superviserez les équipes des ventes internes et du comptoir, ainsi que les opérations de l’entrepôt, incluant l’expédition, la réception, la gestion des stocks et les activités de manutention connexes.</p><p>• Vous assurerez la gestion complète des opérations de la succursale, en garantissant chaque jour un niveau de service exceptionnel.</p><p>• Vous serez responsable de cultiver et de gérer des relations commerciales stratégiques clés.</p><p>• Identifier de nouvelles opportunités de produits et d’affaires en fonction des besoins des clients.</p><p>• Planifier et organiser les activités de la succursale pour atteindre les objectifs de ventes, de bénéfices d’exploitation et ceux de l’entreprise.</p><p>• Développer et maintenir des partenariats stratégiques avec les fournisseurs.</p><p>• Superviser l’établissement des horaires de travail hebdomadaires et contrôler les coûts de main-d’œuvre des employés.</p>
