We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This is a Contract position with the possibility of becoming permanent, offering an excellent opportunity to contribute to meaningful work while growing your skills. The initial term is three months, with the potential for extension based on performance and business needs.<br><br>Responsibilities:<br>• Draft and manage various forms and correspondence related to claims files, including letters to members, third-party reports, and consent forms for police report requests.<br>• Process payments on claims, such as appraisal fees, glass repair invoices, and police report fees.<br>• Assist the Total Loss team by preparing and dispatching Proof of Loss documents to facilitate claim settlements.<br>• Request official reports, including police and fire incident reports, to support claims investigations.<br>• Coordinate the dispatch of property damage claim files to legal representatives as required.<br>• Organize, sort, and distribute incoming correspondence efficiently.<br>• Make outbound calls to members to gather initial details for new claims reported after-hours or online.<br>• Respond to inbound calls as needed, ensuring callers are directed to the appropriate department based on their needs.
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in North York, Ontario. In this role, you will play a key part in delivering excellent service to applicants, ensuring their inquiries are addressed with attention to detail and efficiency. This position offers an opportunity to work in a collaborative environment within the detail-oriented services industry.<br><br>Responsibilities:<br>• Respond to applicant inquiries with attention to detail and provide clear guidance and support.<br>• Communicate updates to applicants regarding file statuses, submission deadlines, and any changes or closures.<br>• Review applicant documents for completeness and request additional materials when necessary.<br>• Verify submitted documentation to ensure it meets established standards and requirements for further processing.<br>• Perform accurate data entry to maintain detailed and confidential applicant records.<br>• Collaborate with team members to ensure consistency in processes and adherence to organizational standards.<br>• Provide proactive feedback to address any issues that arise during the application process.<br>• Uphold confidentiality and exercise sound judgment when handling sensitive information.<br>• Utilize the registration database to manage applicant files effectively.
<p>We’re hiring an experienced Customer Service Manager to lead a team in a fast-paced B2B distribution environment. This role oversees daily service operations, system improvements (EDI, ERP, CRM), and drives efficiency across order management and customer communication.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead, coach, and support a team of Customer Service Representatives/ Order Desk </li><li>Oversee pricing checks, stock inquiries, order expediting, and issue resolution</li><li>Ensure high-quality service in a high-volume order environment</li><li>Improve EDI processes and enhance ERP workflows (Epicor Prophet 21 is an asset)</li><li>Strengthen CRM usage and partner with IT on system improvements</li><li>Collaborate with Operations, Sales, Purchasing, and IT on continuous improvement initiatives</li></ul><p><br></p><p><br></p>
<p>This job posting is for a current contract vacancy with our client. We are looking for a highly skilled Senior Systems Engineer to join our team in Toronto, Ontario. In this role, you will play a key role in designing, implementing, and maintaining IT infrastructure that supports organizational objectives. This role will require close collaboration with regional teams and global stakeholders to ensure seamless operations and adherence to industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and manage scalable IT infrastructure that meets organizational and regional requirements.</p><p>• Standardize systems and processes across different regions to enhance reliability and security.</p><p>• Integrate and manage hybrid environments, including on-premises and cloud-based solutions such as Azure and VMware.</p><p>• Collaborate with regional IT teams to address unique challenges and deliver tailored solutions.</p><p>• Act as the primary escalation point for critical technical issues across time zones.</p><p>• Monitor system performance and optimize configurations to meet diverse user and network demands.</p><p>• Oversee backup, recovery, and disaster recovery processes to ensure business continuity.</p><p>• Lead cross-region IT infrastructure projects, ensuring consistent execution and adherence to standards.</p><p>• Implement and maintain robust security protocols to safeguard organizational data.</p><p>• Develop and maintain comprehensive documentation for systems, processes, and infrastructure standards.</p>
We are looking for a Senior General Ledger Accountant to join our team in Toronto, Ontario. This long-term contract role offers an excellent opportunity to contribute to the financial management and reporting of commercial properties. The ideal candidate will have strong accounting skills and a keen eye for detail, ensuring the accuracy and integrity of financial records.<br><br>Responsibilities:<br>• Address inquiries regarding financial reports and accounting matters related to commercial property management.<br>• Prepare and review income statements, balance sheets, and other financial documents to ensure accuracy.<br>• Analyze accounting variances, forecast budgets, and recommend adjustments for cash reserves, expenditures, and assets.<br>• Manage and reconcile billings and accounts receivable records.<br>• Create month-end journal entries, calculate recoveries and management fees, and reconcile discrepancies in the general ledger.<br>• Prepare tenant billing statements and conduct year-end reconciliations.<br>• Participate in audits of financial statements, ensuring compliance with established regulations and standards.<br>• Compile and deliver monthly financial reports to management.<br>• Uphold company values by demonstrating professionalism and meeting tight deadlines.<br>• Collaborate with team members to exchange information and ensure clarity in processes.
We are looking for an experienced Senior Accountant to join our team in Toronto, Ontario on a long-term contract basis. In this role, you will play a key part in ensuring accurate financial reporting and compliance while supporting various accounting functions. This position offers a dynamic and collaborative environment where attention to detail and expertise are essential.<br><br>Responsibilities:<br>• Prepare and post month-end journal entries to maintain accurate financial records.<br>• Conduct balance sheet reconciliations to ensure the integrity of financial data.<br>• Assist in the creation of monthly, quarterly, and annual financial statements.<br>• Develop lead schedules, including fixed asset continuity and accrued expense schedules.<br>• Maintain tax continuity schedules and support various tax reconciliations, including income tax, retail sales tax, harmonized sales tax, and insurance premium tax.<br>• Facilitate management reporting and contribute to regulatory filing processes.<br>• Perform variance analysis and provide insightful commentary on financial results.<br>• Support the year-end external audit by preparing necessary documentation and schedules.
<p>We are looking for a detail-oriented and experienced Senior Accountant to join our team in North York, Ontario. In this role, you will oversee key accounting functions, ensuring Auditing and compliance with company and regulatory standards. This position offers the opportunity to contribute to a clients' financial success through meticulous auditing, analysis and reporting.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary client contact during compilation, review, audit and tax engagements, including coordinate, schedule and leading client meetings independently; regular follow up; and timely response to client inquiries. Build and maintain strong relationships with clients, especially with recurring engagements.</p><p>• Ability to take ownership of engagement timelines and deliverables, proactively managing deadlines and expectations; provide regular updates to Managers/Partners.</p><p>• Supervise and support junior staff; delegate tasks effectively to ensure file completion. </p><p>• Schedule and lead team and client planning meetings. </p><p>• Demonstrate strong project management and prioritization skills across multiple engagements, ensuring timely completion of working papers and file sign-offs.</p><p>• Prepare and review financial statements and other client correspondence, with limited edits required.</p><p>• Conduct research using CPA Canada Handbook.</p><p>• Understand and apply appropriate assurance testing procedures based on assertions and risk levels.</p>
