Help Desk Tier 3 Jobs in None

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Desktop Support Analyst

Brampton, ON
onsite
Permanent
65000.00 - 75000.00 CAD / Yearly
We are looking for a Desktop Support Analyst to provide reliable technical assistance to employees in Brampton, Ontario. In this role, you will support day-to-day end-user computing needs, maintain core desktop and account administration processes, and help keep workplace technology secure and efficient. This opportunity is well suited to someone who enjoys solving technical issues, supporting a diverse user base, and contributing to stable IT operations. Responsibilities:• Deliver front-line technical support for desktops, laptops, mobile devices, printers, and other workplace hardware used by employees.• Investigate and resolve service desk tickets, user requests, and technical incidents in a timely and thorough manner.• Diagnose issues involving operating systems, business applications, hardware components, printing, and remote connectivity, escalating more complex problems when needed.• Set up, update, and retire user accounts, access rights, and group memberships while maintaining compliance with organizational security standards.• Assist with employee onboarding and offboarding by preparing equipment, configuring access, and ensuring account changes are completed accurately.• Install, configure, and maintain desktop equipment, operating systems, software packages, and patches across the end-user environment.• Track IT assets, keep support records current, and help coordinate device replacements and hardware lifecycle activities.• Provide support for Microsoft 365 tools, Active Directory administration, password issues, and basic backup or recovery tasks.• Troubleshoot network and remote access problems involving Wi-Fi, internet connectivity, switches, routers, wireless access points, and related infrastructure.• Contribute to technical documentation, knowledge articles, and continuous improvement initiatives while promoting safe computing practices across the organization
2026-09-25T21:18:44Z

IT Support Specialist

Ashcroft, BC
onsite
Temporary
22.00 - 27.00 CAD / Hourly
Robert Half is offering a contract opportunity for a IT Support Specialist in the interior of British Columbia, near Kamloops. The individual will be part of our clients IT team, providing first-line support to employees, addressing hardware, software, and network issues. In addition, the IT Support Specialist will also be instrumental in setting up and configuring devices, maintaining user accounts, and collaborating with IT teams to implement system updates. This 4-month contract position has the potential to extend, and includes free staff accommodation (private apartment, not shared). Responsibilities<ul><li>Offer first-tier IT support, resolving inquiries related to hardware, software, and network problems</li><li>Diagnose and troubleshoot technical issues, ensuring timely resolution or escalation to specialized IT teams</li><li>Set up and configure employee devices, such as laptops, desktops, mobile devices, and printers</li><li>Manage and maintain user accounts, access permissions, and security protocols</li><li>Collaborate with the IT team to implement system updates, migrations, and enhancements</li><li>Document IT processes, solutions, system configurations, and user guides to build a robust knowledge base</li><li>Monitor system performance and proactively address potential issues to minimize downtime</li><li>Support IT projects, including system rollouts and process automation initiatives</li><li>Develop training materials and provide user training for new systems and tools</li><li>Ensure systems adhere to security best practices and compliance requirements, implementing measures to protect sensitive information</li><li>Perform other job-related duties as assigned.</li></ul>
2026-10-14T17:18:47Z

Desktop Support

Kenora, ON
onsite
Permanent
65000.00 - 75000.00 CAD / Yearly
Robert Half is looking to hire a Desktop Support specialist to join a company that is looking to expand their operations to continue making a difference in their community. This is posting is for an existing vacancy that is offering stability, growth and great work culture! Please review the information below and apply if you are a good fit - Please be attentive to location! Role: Desktop Support AnalystType: Full time Permanent Location: Northern Ontario Region - Please inquire for more information Compensation: $65k to $75.4k + 3 Weeks Vacation (Additional sick days) + 4 Day work weeks + Strong Benefits (100% coverage with RRSP) + Cell phone Expense + Mileage Expense Requirements:Core Technical Duties: Handle end-to-end network troubleshooting, manage Microsoft 365, Entra ID, and Intune administration, deploy Windows endpoints via Autopilot, and resolve or escalate support tickets within SLA guidelines. Qualifications & Screening: Requires 2+ years of MSP or multi-client IT support experience, hands-on TCP/IP and networking expertise, a valid driver's licence, a clear criminal record check, and eligibility for law enforcement security screening. Schedule & Perks: Standard Monday to Friday day shift with rotational on-call duties, offering an earned four-day work week post-probation and comprehensive benefits including health coverage, RRSP matching, and paid training. Professional Expectations: Requires strong independent judgment for lone on-site work, excellent plain-language communication skills, meticulous ticket documentation, and deep respect for community protocols.
2026-10-01T11:58:44Z

Technical Support Engineer: II

Toronto, ON
remote
Temporary
30.00 - 40.00 CAD / Hourly
We are seeking a Technical Support Engineer with 4+ years of experience providing technical support across enterprise environments. The ideal candidate will have strong experience supporting applications, hardware, Microsoft technologies, and end-user computing environments. This role requires excellent troubleshooting skills, a customer-focused mindset, and the ability to work effectively in a fast-paced environment. This is fully remote 6 month contract to start opportunity, for our client in Toronto, Ontario. Key Responsibilities Provide Level 1-2 technical support for software, hardware, network, and application-related issues. Support, maintain, and troubleshoot business-critical application systems. Manage and administer Active Directory, including user account creation, permissions, group policies, password resets, and access management. Provide support for Microsoft 365 (Office 365) services, including Outlook, Teams, OneDrive, SharePoint, and Exchange Online. Diagnose and resolve desktop, laptop, printer, and peripheral hardware issues. Install, configure, maintain, and upgrade hardware and software components. Investigate incidents, perform root cause analysis, and implement corrective actions. Collaborate with development, infrastructure, and business teams to resolve complex technical issues. Document support activities, technical procedures, and knowledge base articles. Monitor system performance and recommend improvements to enhance reliability and user experience. Ensure adherence to service level agreements (SLAs) and support best practices.
2026-10-19T15:28:46Z

IT Generalist

Enoch, AB
onsite
Temporary
23.00 - 26.00 CAD / Hourly
OverviewOur Edmonton-based client is seeking an IT Generalist to provide comprehensive technical support across infrastructure, networking, end-user systems, and Microsoft 365 environments. This is a hands-on role supporting day-to-day IT operations across multiple locations, requiring strong troubleshooting skills and the ability to work independently in a fast-paced environment. Note: This role will be based in the client's primary office but will require travel to various building locations within the surrounding area. Key Responsibilities<ul><li>Provide day-to-day IT support for desktops, laptops, mobile devices, printers, and peripherals</li><li>Troubleshoot and resolve hardware, software, networking, and connectivity issues</li><li>Support Microsoft 365 applications and services, including Outlook, Teams, OneDrive, and SharePoint</li><li>Manage user accounts, permissions, onboarding, and offboarding activities</li><li>Deploy, configure, image, and maintain end-user devices</li><li>Support network infrastructure, including switches, wireless access points, routers, and internet connectivity</li><li>Troubleshoot wired and wireless networking issues within Cisco Meraki and Ubiquiti environments</li><li>Assist with network monitoring, system maintenance, and infrastructure upgrades</li><li>Respond to and resolve support tickets via phone, email, and onsite support</li><li>Maintain IT documentation, asset inventories, and knowledge base articles</li><li>Support multiple office locations and provide onsite technical assistance as needed</li></ul>
2026-10-21T20:28:45Z

IT Manager

Richmond, BC
onsite
Permanent
100000.00 - 120000.00 CAD / Yearly
This is a steady, long-term position as an IT Manager with a private-sector organization in Richmond, BC. This company distributes consumer products across Canada, and they coordinate this from their facility in Richmond. In this role, you’ll lead a small team of three employees working across a wide range of technologies, related to IT infrastructure, hardware and enterprise ERP software systems. This is a full-time position, and includes a competitive base salary, bonus and group benefits including a health spending account. In this role, you’ll be working on a number of projects related to process optimization and software systems. You will also be working on data integrations between various systems, leveraging EDI and API data connections. How to Apply A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area. If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck
2026-10-14T17:23:46Z

IT Generalist

Winnipeg, MB
onsite
Temporary
35.63 - 41.25 CAD / Hourly
OverviewOur client is seeking a hands-on IT Generalist for a 2-month contract based in Winnipeg, MB, requiring 35 hours per week and 100% onsite presence. The successful candidate will step into a well-established environment to provide continuity during a leadership transition and ensure the stability of day-to-day IT operations. This role is best suited for a seasoned IT professional who is comfortable working across infrastructure, systems administration, networking, security, and end-user support. You will support a hybrid environment consisting of Azure cloud services, approximately 30 servers, and on-premises Hyper-V infrastructure, while ensuring reliable and secure technology services for approximately 150 users across Canada. The focus of this engagement is maintaining operational excellence, managing service requests, supporting ongoing security improvements, and contributing to business continuity and disaster recovery initiatives. This is not a major transformation role; rather, the successful candidate will provide hands-on technical leadership and help keep critical IT systems running smoothly during the transition period. Key Responsibilities<ul><li>Provide day-to-day operational leadership and support to a small IT team.</li><li>Manage and support a Microsoft 365 environment, including Azure AD/Entra ID, Exchange Online, Teams, SharePoint, and related services.</li><li>Maintain and administer a hybrid infrastructure consisting of Azure cloud services and on-premises Hyper-V environments.</li><li>Support approximately 30 servers across cloud and on-premises environments.</li><li>Oversee user provisioning, access management, system monitoring, and troubleshooting activities.</li><li>Manage and process IT service requests through the organization's ticketing platform.</li><li>Assist with ongoing cybersecurity initiatives, remediation efforts, and security best practices.</li><li>Support incident response, backup management, and business continuity/disaster recovery activities.</li><li>Evaluate and implement approved change requests while ensuring minimal disruption to business operations.</li><li>Collaborate with business stakeholders to understand technology requirements and support operational improvements.</li><li>Ensure reliable, secure, and efficient IT services for approximately 150 users located across Canada.</li><li>Maintain documentation, procedures, and technical standards.</li></ul>
2026-10-14T17:18:47Z

IM/IT Manager

Ottawa, ON
onsite
Permanent
106000.00 - 125000.00 CAD / Yearly
Our Client is seeking an experienced Fully Bilingual IT Operations & Digital Transformation Manager to lead day-to-day technology operations while driving modernization and transformation initiatives across the organization.This is a hands-on leadership role for someone with a strong technical foundation who can also operate confidently with senior executives, vendors, and business stakeholders. What You'll Do<ul><li>Lead and develop an IT team responsible for technology operations, service delivery and end-user support.</li><li>Oversee infrastructure, cloud services, applications, cybersecurity and IT service management.</li><li>Drive technology modernization and digital transformation initiatives.</li><li>Provide strategic and tactical technology advice to senior leadership.</li><li>Manage external technology partners, vendors and managed service providers.</li><li>Establish and improve ITIL, change management, security and operational processes.</li><li>Support cybersecurity initiatives, risk management and technology governance.</li><li>Evaluate and introduce new technologies, including cloud and AI solutions.</li><li>Develop technology roadmaps and contribute to enterprise architecture and long-term planning.</li><li>Build strong relationships across the organization and translate technical concepts into business outcomes.</li></ul> The Ideal CandidateWe're looking for someone who has grown through the technical ranks into leadership — someone who understands how technology works but is equally comfortable discussing strategy, budgets, risk and transformation with senior leadership.Experience within government, public sector, regulated environments or large institutions is considered an asset.
2026-09-25T19:58:46Z

Engineering Superintendent

Quesnel, BC
onsite
Permanent
120000.00 - 150000.00 CAD / Yearly
Our client is a well-established industrial organization with a strong presence across North America and a long-standing commitment to safety, sustainability, operational excellence, and employee development. They are currently seeking an experienced Engineering Superintendent to join their Quesnel, BC operation. This is an excellent opportunity for a senior engineering professional who enjoys working in a complex industrial environment and wants to take ownership of capital planning, engineering projects, maintenance initiatives, and team leadership. THE OPPORTUNITY This role offers the opportunity to have a significant impact on the ongoing performance and future development of a large industrial facility. You will work closely with engineering, maintenance, operations, contractors, consultants, regulatory agencies, and other stakeholders to ensure projects are delivered safely, efficiently, on schedule, and within budget. Key Responsibilities<ul><li>Develop and execute strategic plans for capital, infrastructure, and major expense projects.</li><li>Lead, mentor, and manage the performance of the engineering team.</li><li>Provide technical guidance and direction to project and maintenance engineers and technologists throughout the project lifecycle.</li><li>Oversee projects from initial planning through completion, ensuring they remain on schedule and within budget.</li><li>Establish clear expectations for contractors related to safety, cost, quality, and performance.</li><li>Lead capital project and major maintenance planning and coordination.</li><li>Develop and maintain the site’s 5-year and 10-year capital and major maintenance plans.</li><li>Provide direction regarding the site’s approach to fixed asset inspection and maintenance.</li><li>Coordinate with engineering consultants, contractors, regulatory agencies, insurance providers, and other external stakeholders.</li><li>Support initiatives focused on safety, productivity, environmental performance, quality, and cost improvement.</li><li>Identify opportunities to improve engineering processes, asset reliability, and overall site performance.</li></ul>
2026-10-23T22:28:45Z

Senior Director Engineering

Toronto, ON
onsite
Contract / Temporary to Hire
123.50 - 143.00 CAD / Hourly
We are looking for an accomplished technology leader to guide the growth and performance of our engineering presence in Toronto, Ontario. This contract opportunity is suited to someone who can shape long-term technical direction, strengthen delivery practices, and build an inclusive, high-performing team culture. The successful candidate will connect enterprise priorities with local execution across software engineering, platform capabilities, quality practices, and data- and AI-enabled initiatives. Responsibilities: • Set the strategic direction for the Toronto engineering organization, including team structure, capability development, and an operating model that supports future growth. • Lead delivery for locally based engineering teams by driving reliable outcomes across timelines, product quality, service stability, and business commitments. • Strengthen development standards by advancing modern practices in code quality, automated testing, deployment pipelines, monitoring, and technical documentation. • Provide senior technical guidance on the practical and responsible use of AI and machine learning tools within engineering workflows, products, and internal platforms. • Build and mentor leadership talent by recruiting, coaching, and retaining managers and senior technical contributors across engineering, quality, DevOps, and site reliability functions. • Partner with cross-functional leaders in architecture, security, infrastructure, finance, and people operations to align delivery plans, workforce planning, and governance expectations. • Foster an engaged and inclusive workplace culture that encourages accountability, collaboration, continuous improvement, and psychological safety. • Oversee operational excellence through effective incident response, environment management, on-call readiness, risk controls, and performance metric tracking. • Manage engineering budgets for people, tools, and technology investments while monitoring productivity, quality indicators, and service outcomes. • Represent the Toronto development centre in senior leadership discussions and ensure local practices remain aligned with broader organizational standards.
2026-09-28T13:33:45Z

10 results for Help Desk Tier 3 in None