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27 results for Customer Service Manager in Niagara Falls, ON

Enterprise Architect
  • Toronto, ON
  • onsite
  • Permanent
  • 130000.00 - 150000.00 CAD / Yearly
  • <p>We are looking for an experienced Enterprise Architect to design and implement advanced integration solutions that align with business objectives and enterprise standards. This role will focus on leveraging Microsoft Azure, Microsoft Fabric, and CI/CD pipelines to drive seamless data and application integration across diverse environments. The ideal candidate will bring strategic thinking, technical expertise, and leadership skills to support transformative initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Develop comprehensive integration architectures utilizing Microsoft Azure services such as Logic Apps, Service Bus, and Azure Functions.</p><p>• Leverage Microsoft Fabric to create unified data analytics solutions and enable real-time insights.</p><p>• Define and implement integration patterns, workflows, and system interfaces across cloud and on-premises environments.</p><p>• Establish and optimize CI/CD pipelines using tools like Azure DevOps, GitHub Actions, or Jenkins to ensure efficient deployment processes.</p><p>• Collaborate with development and operations teams to integrate DevOps practices throughout the project lifecycle.</p><p>• Lead technical delivery for integration projects, ensuring alignment with organizational goals and architectural standards.</p><p>• Provide guidance to development teams on best practices for system design, data transformation, and service orchestration.</p><p>• Ensure solutions align with security, privacy, and regulatory compliance requirements.</p><p>• Develop governance models for API usage, data access, and service consumption.</p><p>• Partner with stakeholders to gather requirements and translate them into scalable architectural solutions.</p>
  • 2025-12-04T22:08:38Z
PR and Communications Lead
  • Toronto, ON
  • remote
  • Permanent
  • 100000.00 - 140000.00 CAD / Yearly
  • <p>Join our client's team as a Communications and PR Lead, where you’ll be instrumental in shaping the organization’s voice, managing its public image, and crafting impactful communication strategies. You’ll collaborate across departments to ensure cohesive messaging that resonates with employees, clients, media, and the community—helping drive our brand’s reputation forward.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Strategic Communications</strong></p><ul><li>Design and execute comprehensive communication and PR strategies to elevate brand recognition.</li><li>Create messaging frameworks and communication plans aligned with organizational goals.</li></ul><p><strong>Media Relations</strong></p><ul><li>Build and maintain strong relationships with media outlets, journalists, and key influencers.</li><li>Draft, distribute, and pitch press releases and media materials to secure positive coverage.</li></ul><p><strong>Internal Communications</strong></p><ul><li>Develop engaging internal materials—including newsletters, announcements, and updates—to foster employee engagement and alignment.</li><li>Partner with HR and leadership to communicate organizational changes and initiatives effectively.</li></ul><p><strong>External Communications</strong></p><ul><li>Oversee the creation of marketing, social media, and corporate communications materials, ensuring brand consistency.</li><li>Respond promptly to public inquiries and handle crisis communication to safeguard the organization’s reputation.</li></ul><p><strong>Content Development</strong></p><ul><li>Produce compelling content—such as speeches, articles, blog posts, and presentations—for executives and leadership.</li><li>Ensure all messaging aligns with brand guidelines in tone and visual identity.</li></ul><p><strong>Measurement & Optimization</strong></p><ul><li>Track and report the impact of communication and PR initiatives using relevant metrics.</li><li>Analyze results and continually optimize strategies for greater reach and effectiveness.</li></ul><p>If you are a strategic storyteller with a passion for building strong brands and meaningful connections, we encourage you to apply and help shape our organization’s narrative.</p>
  • 2025-12-04T16:19:22Z
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