<p><strong>Fund Administrator </strong></p><p><strong>Location:</strong> North York ; hybrid </p><p><strong>About the Firm</strong></p><p>The firm operates within the Canadian exempt market and is registered as an Investment Fund Manager (IFM), Portfolio Manager (PM), and Exempt Market Dealer (EMD). It provides regulatory compliance and operational support to issuers distributing securities in the exempt market and manages private investment funds.</p><p><strong>The Opportunity</strong></p><p>The firm is seeking a <strong>Fund Administrator</strong> to support investment fund operations while assisting the compliance function. This role offers broad exposure to fund administration, registrant compliance, and portfolio oversight, working closely with the compliance team and Portfolio Manager in a dynamic environment.</p><p><strong>Key Responsibilities</strong></p><p><strong>Fund Administration</strong></p><ul><li>Perform Investment Fund Manager (IFM) duties, including:</li><li>Monthly NAV calculations and reconciliations</li><li>Trade settlements and cash management</li><li>Investor subscriptions and redemptions</li><li>Coordination of fund audits</li><li>Review and approval of monthly investor statements</li></ul><p><strong>Compliance Support</strong></p><ul><li>Review and approve investor transactions using dealer compliance software</li><li>Assist with registrant compliance initiatives and internal controls</li><li>Support the onboarding of new issuers, including:</li><li>Issuer due diligence</li><li>Offering document review</li><li>Dealing representative setup and training</li><li>Register as a Dealing Representative on the firm’s EMD platform and assist with periodic investor onboarding</li></ul><p><strong>Portfolio & Reporting Support</strong></p><ul><li>Assist the Portfolio Manager with Know-Your-Product (KYP) analysis for securities held within each fund</li><li>Attend investment meetings and prepare meeting notes</li><li>Monitor news, earnings releases, and performance of portfolio holdings</li></ul><p><br></p>
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
We are looking for a dedicated Collections Specialist to join our team in Markham, Ontario. In this long-term contract role, you will play a crucial part in managing customer accounts, ensuring accurate billing, and maintaining positive relationships with clients in the utilities and infrastructure sector. The position offers an opportunity to work both in-office and remotely after an initial training period.<br><br>Responsibilities:<br>• Conduct outreach to residential and commercial customers to verify billing information and ensure payment compliance.<br>• Manage and update customer accounts to reflect accurate information and payment statuses.<br>• Utilize accounting software systems to generate and attach reports to customer profiles.<br>• Handle inbound calls professionally, providing clear and helpful information regarding billing and account inquiries.<br>• Collaborate with internal teams to resolve discrepancies and streamline processes.<br>• Analyze and interpret data from various systems to identify outstanding payments and address issues effectively.<br>• Support claim administration processes to ensure timely resolution and adherence to company standards.<br>• Navigate complex customer scenarios, including franchise and corporate-owned accounts, to verify payment responsibility.<br>• Assist in simplifying invoice processes for better customer understanding and compliance.<br>• Maintain detailed records of interactions and account updates to ensure accuracy and accountability.
<p>Robert Half is working with closely with a client who is looking for a talented Capital Markets Associate to join their team in Toronto, Ontario. In this role, you will work closely with clients from a range of industries on sophisticated capital markets and securities matters. You’ll leverage your legal acumen in public and private equity, debt financing, M& A transactions, and compliance, all within a dynamic, collaborative environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Advise clients on public and private equity and debt financing transactions.</li><li>Prepare, review, and manage prospectuses, offering documents, and continuous disclosure filings.</li><li>Counsel clients on mergers, acquisitions, and corporate reorganizations, including reverse takeovers and take-over bids.</li><li>Guide clients through regulatory frameworks governing investment funds and asset management to ensure full compliance.</li><li>Draft applications for relief to securities regulators and assist with matters related to stock exchange listings.</li><li>Collaborate with clients on strategies to achieve their capital market objectives.</li><li>Conduct legal research and monitor developments in securities law and regulation.</li><li>Manage case documentation, ensuring meticulous reporting and accurate filings.</li><li>Support the resolution of complaints and claims as needed.</li><li>Mentor and provide guidance for junior team members, fostering their professional growth and attention to detail.</li></ul><p><br></p>
We are looking for a dedicated Payroll Specialist to join our team in Scarborough, Ontario. This role is essential in ensuring accurate and timely payroll processing while maintaining compliance with all relevant regulations. The ideal candidate will bring expertise in accounting systems and payroll functions and demonstrate a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Process payroll transactions with precision and ensure all employees are compensated accurately and on time.<br>• Maintain compliance with government regulations and company policies related to payroll and benefits.<br>• Manage benefit functions, including enrolment and updates, to support employee needs.<br>• Utilize accounting software such as QuickBooks Online to track and reconcile payroll data.<br>• Collaborate with HR and accounting teams to address payroll-related inquiries and resolve discrepancies.<br>• Prepare reports and documentation related to payroll and benefits for internal and external stakeholders.<br>• Oversee payment processing, including direct deposits, deductions, and adjustments.<br>• Implement and optimize payroll systems to improve efficiency and accuracy.<br>• Ensure the confidentiality and security of payroll information.<br>• Assist with audits and compliance checks related to payroll functions.
<p>We are seeking an experienced Procurement Risk Manager to help strengthen a client’s vendor risk management function. In this role, you’ll connect Procurement, Risk, Legal, Compliance, InfoSec, and business teams to ensure everyone is aligned and risks are clearly communicated. You will guide process improvements in the vendor lifecycle, lead due diligence on vendors, and manage a team focused on high-quality results.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Enhance and oversee vendor onboarding and routine assessment processes, including tracking compliance and reporting status.</li><li>Collaborate with departments like InfoSec, Privacy, and Assurance to ensure all regulatory requirements are met during vendor reviews.</li><li>Perform risk assessments on new and existing third-party vendors, focusing on key risk areas.</li><li>Maintain a risk register to track identified risks and mitigation plans.</li><li>Train staff on risk management policies, tools, and best practices to build awareness across the company.</li><li>Contribute to risk governance and reporting, ensuring leadership is updated on significant vendor and compliance risks.</li><li>Drive improvements to supplier onboarding, aligning processes with regulations and conducting comprehensive due diligence.</li><li>Manage the full supplier lifecycle together with colleagues in Procurement and other business areas.</li></ul><p> </p><p><br></p><p><br></p>
<p>We are seeking a Benefits Help Desk Representative to serve as the primary point of contact for members seeking information and assistance with the group insurance program. This role blends customer service, insurance program knowledge, claims interpretation, and departmental administrative support to deliver best-in-class member experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to member inquiries on insurance program details, including benefits, timeframes, processes, policies, and procedures.</li><li>Address specific questions regarding claims status, payments, eligibility, and dependents, clarifying concerns and facilitating resolution with the claims adjudicator, service providers, and management.</li><li>Triage inquiries, provide program information from websites and brochures, and offer solutions to member problems.</li><li>Log and track all member interactions to ensure timely resolution and thorough documentation.</li><li>Liaise with Benefits staff and escalate complex cases to senior team members or management as needed.</li><li>Obtain and confirm provider information for claims adjudication by communicating with members, dental offices, hospitals, and benefit practitioners.</li><li>Answer general inquiries received via the call center within your area of expertise.</li><li>Support administrative tasks within the department, including organizing claims, processing medical referrals, managing disability information, and assisting during program renewal periods.</li><li>Help with outgoing benefit mailings, check distribution, member packages, and maintenance of legal documentation like Powers of Attorney and Authorization Letters.</li><li>Monitor and alert management about emerging trends or concerns to continually improve member service standards.</li></ul><p><strong>Apply Now</strong></p><p>If you are a dedicated service professional with insurance and benefits experience, we invite you to apply and help us deliver excellence to our insured members. This position is exclusively through Robert Half.</p>
We are looking for a detail-oriented Claims Admin to join our team on a contract basis in Thornhill, Ontario. In this role, you will be instrumental in managing claims and distribution reports while driving operational improvements. This position is ideal for someone who excels in a dynamic environment and is dedicated to enhancing administrative processes.<br><br>Responsibilities:<br>• Prepare and maintain comprehensive reports related to claims and distribution across various business lines.<br>• Develop and enhance reporting tools and processes using Microsoft applications, ensuring accuracy and efficiency.<br>• Handle operational requests from different business areas, identifying and implementing improvements to streamline workflows.<br>• Collaborate with stakeholders to gather requirements, provide updates, and present findings, making adjustments based on feedback.<br>• Organize and route incoming correspondence to the appropriate departments to ensure timely processing.<br>• Provide regular updates to the Operations Specialist lead on progress and accountabilities related to assigned tasks.
