<p><strong><u>This is a hybrid position (3x a week in the office) in Downtown Toronto. </u></strong></p><p><br></p><p><br></p><p>Do you have experience leading ISO 27001 audits? Are you excited by the opportunity to manage cybersecurity programs for AI? </p><p><strong> </strong></p><p><strong> </strong></p><p>This leadership position is focused on building and executing cyber risk management programs aligned with emerging technologies such as AI/ML, quantum systems, and other disruptive innovations. As a hands-on contributor, you will develop and enforce security frameworks that meet compliance obligations. Your work will ensure alignment with enterprise-wide risk management initiatives while supporting regulatory standards.</p><p><strong> </strong></p><p> </p><p><strong>What you will do and how you will make an impact … </strong></p><p><strong> </strong></p><p><br></p><p><br></p><ul><li>Lead ISO 27001 audits from initial assessment and control validation through final reporting and certification processes.</li></ul><p><br></p><p><br></p><ul><li>Oversee risk management and compliance for AI platforms and emerging technologies, ensuring alignment with frameworks like the NIST AI Risk Management Framework and ISO/IEC standards.</li></ul><p><br></p><p><br></p><ul><li>Collaborate with cross-functional teams to evaluate technology risks associated with new innovations (e.g., generative AI and quantum computing) and implement solutions to mitigate exposure.</li></ul><p><br></p><p><br></p><ul><li>Guide risk assessments and develop policies for third-party platforms and vendors. </li></ul><p><br></p><p><br></p><ul><li>Establish and operationalize security controls across hybrid cloud and enterprise landscapes, leveraging automation and AI-related safeguards.</li></ul><p><br></p><p><br></p><ul><li>Design and enforce governance structures to ensure compliance with industry regulations, including those specific to AI governance.</li></ul><p><br></p><p><br></p><ul><li>Represent cybersecurity leadership in enterprise-wide risk discussions, incident response planning, and resiliency testing for advanced technologies.</li></ul><p><br></p><p><br></p><ul><li>Support regulatory alignment efforts by tracking developments in cybersecurity laws and standards and incorporating these into organizational compliance programs.</li></ul><p><br></p>
<p>Our client is a fast-growing SaaS (Software-as-a-Service) technology company operating at the intersection of innovation and collaboration. Their entrepreneurial culture fosters creativity, bold decision-making, and team-driven success. As they continue to scale, they are seeking a dynamic Corporate Controller to join the leadership team. If you thrive in fast-paced environments and are passionate about building scalable financial operations in a tech-forward business, this is your opportunity to make a lasting impact. <strong>This role requires regular onsite collaboration at their Hamilton headquarters.</strong></p><p><br></p><p><strong>The Opportunity</strong></p><p>As the Corporate Controller, you’ll be a key financial leader, responsible for driving operational excellence and supporting strategic growth initiatives. This role is ideal for professionals looking to expand into broader leadership within a high-growth SaaS environment. You’ll collaborate closely with senior leadership and cross-functional teams to optimize financial reporting, implement scalable processes, and help shape the future of our business.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Financial Close & Reporting: Lead month/quarter/year-end close across multiple entities and currencies. Deliver lender-ready financials, cash flow forecasts, variance analyses, and operating KPIs.</li><li>Tax & Compliance: Oversee HST and corporate tax filings (with advisor support), ensure regulatory compliance, and resolve backlog issues.</li><li>Audit Management: Prepare for and manage annual audits, including financial statements and disclosures under ASPE/IFRS.</li><li>Intercompany & Structure: Maintain intercompany flows, transfer pricing, and financing arrangements.</li><li>Controls & GL Oversight: Manage QuickBooks chart of accounts, reconciliations, SOPs, and internal control frameworks.</li><li>Cross-Functional Collaboration: Partner with teams across product, operations, and sales to align financial strategy with business goals.</li><li>Process & Systems Optimization: Champion automation and integrate systems (e.g., QBO, Stripe/ChargeOver, digital banking) into reporting workflows.</li><li>Team Leadership: Build and mentor a high-performing accounting team, fostering a culture of learning and collaboration.</li><li>Stakeholder Engagement: Work closely with the COO, CEO, fractional CFOs, and Director of Financial Operations on audits, financing, and strategic initiatives.</li></ul><p><strong>Why Join?</strong></p><ul><li>Career Advancement: Grow with the organization as they scale across North America — with opportunities to expand your role and influence.</li><li>Innovative Culture: Be part of a team that values experimentation, creativity, and bold thinking.</li><li>Collaborative& Supportive Environment: Work alongside passionate professionals in a hybrid environment who believe in teamwork and shared success.</li><li>Competitive Compensation: Enjoy a strong salary, bonus, health benefits, paid vacation and stock options (eligibility for equity pool after 12 months of service).</li></ul><p><br></p>
<p>We are looking for a detail-driven Human Resources Generalist to manage daily HR operations for a mid-sized team. If you bring 3+ years of experience as an HR Generalist, excellent attention to detail and communication skills, and hands-on experience managing both digital and physical record systems, this opportunity could be a great fit for you! This is a 6-month contract role with the potential to extend or transition into a permanent position. The role is based in downtown Toronto and requires you to work fully on-site. Take advantage of this opportunity to grow your career and develop new skills—apply today for immediate consideration!</p><p><br></p><p>Key Responsibilities</p><p>The HR Generalist will manage the day-to-day operations of the Human Resources department, including:</p><ul><li>Preparing hiring and employment documentation</li><li>Submitting payroll and managing benefits-related paperwork</li><li>Facilitating staff onboarding processes</li><li>Maintaining accurate employee records in both digital and physical formats</li><li>Monitoring absenteeism control programs, processing leave requests, and ensuring policy compliance</li><li>Implementing and periodically reviewing company policies to maintain regulatory compliance and identify opportunities for improvement</li><li>Preparing termination documentation as needed</li><li>Assisting with limited recruitment responsibilities</li><li>Handling other administrative tasks as required</li></ul>
<p><strong>Elevate Your Career—Join Client's Team as a Senior Cost Accountant!</strong></p><p>Ready to maximize your impact and provide strategic financial guidance in a dynamic manufacturing environment? Robert Half is seeking a highly skilled <strong>Senior Cost Accountant</strong> to join our client’s thriving Hamilton-based team. Partner with top-tier professionals, drive data-driven decision-making, and lead critical financial functions that enable operational excellence. Reporting directly to the Controller, this role empowers you to take ownership of vital processes and craft innovative solutions while contributing directly to growth and efficiency.</p><p><br></p><p><strong>Why This Opportunity Stands Out:</strong></p><ul><li>Play a key role in optimizing plant performance through precise cost analyses and actionable reporting.</li><li>Shape organizational strategy by delivering insights that guide leadership discussions.</li><li>Showcase robust cross-functional collaboration skills while providing financial expertise across departments.</li></ul><p><strong>Key Responsibilities:</strong></p><p>Act, analyze, and innovate—this role is designed for proactive professionals ready to lead and make an impact:</p><ul><li>Drive action in financial reporting by partnering with the finance team to deliver timely monthly reports and support audit preparations.</li><li>Lead costing initiatives by maintaining, updating, and monitoring standard cost systems while identifying and resolving variances.</li><li>Guide annual planning—support key rollups for costing and budgeting processes critical to long-term operational excellence.</li><li>Analyze performance metrics such as monthly operating results, productivity deviations, and forecasts, recommending viable solutions to improve outcomes.</li><li>Champion inventory management by overseeing variance analysis for annual physical inventories.</li><li>Deliver results-oriented reporting—prepare weekly KPIs, deviation summaries, and ad-hoc analyses to drive informed decision-making.</li><li>Innovate with technology—develop databases to streamline tracking of performance metrics.</li><li>Commit to compliance by ensuring adherence to accounting standards and effective controls at all times.</li></ul><p><strong>Skills & Qualifications:</strong></p><p>Your experience and expertise will fuel success in this role:</p><ul><li>Demonstrated leadership: Minimum of 3 years in cost accounting, cost analysis, or a similar role within the manufacturing sector.</li><li>Technical expertise: Proven proficiency in standard cost accounting systems and advanced Excel functionality.</li><li>Effective communicator: Strong interpersonal skills for collaboration with senior leadership teams, head office personnel, and cross-functional departments.</li><li>Operational experience: Mastery of month-end close processes and annual physical inventory analysis.</li><li>Professional certification: CPA designation required for strategic contributions to financial planning and reporting.</li></ul><p><strong>Take the Next Step in Your Career:</strong></p><p>Become a valued contributor to a team that champions performance, accountability, in-person collaboration and mentorship, and continuous improvement.</p>
We are looking for a highly organized and detail-oriented Executive Business Coordinator to provide essential support to our Managing Director and oversee the smooth operation of daily business functions. This role combines elements of executive assistance, financial administration, office management, and technology optimization. The ideal candidate will have strong communication skills, a proactive approach to problem-solving, and a keen interest in leveraging technology to enhance efficiency.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to the Managing Director, including managing schedules, organizing meetings, and preparing reports.<br>• Assist with client communications, follow-ups, and after-sales care to maintain strong relationships.<br>• Oversee financial tasks such as invoicing, accounts receivable/payable, and reconciling financial records.<br>• Coordinate with external bookkeepers to prepare financial summaries and ensure accurate billing and collections.<br>• Manage the day-to-day operations of the office, including supply inventory, vendor services, and equipment maintenance.<br>• Maintain secure and organized digital and physical records, ensuring compliance with organizational standards.<br>• Build and nurture relationships with clients and suppliers, addressing inquiries and coordinating onboarding processes.<br>• Identify and implement automation tools to streamline invoicing, document management, and communication workflows.<br>• Stay informed about emerging technologies and recommend solutions to improve business processes.<br>• Ensure all compliance requirements, such as inspections and certifications, are met in a timely manner.
<p>We are looking for a detail-oriented Sr. Data Entry Clerk to join our team in Toronto, Ontario. This long-term contract position offers an exciting opportunity to contribute to key projects and initiatives while collaborating with cross-functional teams. The successful candidate will use their expertise to manage data, analyze trends, and provide valuable insights to support organizational goals.</p><p><br></p><p>Responsibilities:</p><p>- Conduct analysis to support to payments initiatives and projects</p><p>- Manage and provide recommendations for product pricing including support and analysis</p><p>- Collaborate with cross functional teams (including Product, Finance, Sales, Service, Operations, Technology, Risk, Legal, Compliance, etc.) to identify solutions that address pricing considerations and align with business goals</p><p>- Utilize critical thinking and analytical skills to identify issues and trends.</p><p>- Coordinate systems and operations to ensure product queries are effectively investigated and resolved.</p><p>- Ensure product compliance in accordance with regulations, product management frameworks, and firm control standards, including conducting product reviews.</p><p>- Collect and analyze metrics related to product pricing to inform decision-making, including evaluation of tooling, costs, and socialization efforts</p><p>- Monitor product performance metrics, conduct P& L analysis, and deliver regular performance reporting including insights, trends, and analysis.</p><p>- Participate in planning sessions, contribute ideas and insights, and assist in executing pricing initiatives to ensure timely and successful project launches.</p><p>- Update internal tracking reports on a weekly/monthly basis.</p><p>- Attend meetings and training as required.</p>
<p>Robert Half is seeking an energetic and customer-focused Leasing Consultant to join their client’s organization. In this role, you will serve as the main point of contact for prospective residents, assist them through the leasing process, and ensure they feel welcome every step of the way. Your duties will include answering inquiries, conducting property tours, and completing lease agreements. This position is ideal for individuals who excel at building relationships, closing deals, and providing exceptional service.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Respond to Leads:</strong> Answer phone calls, emails, and online queries from prospective tenants and provide timely, accurate information.</li><li><strong>Conduct Property Tours:</strong> Guide prospective tenants through in-person or virtual tours to showcase available units and community amenities.</li><li><strong>Facilitate the Leasing Process:</strong> Assist tenants in selecting a unit, submitting applications, and signing lease agreements. Ensure that all documents are completed accurately and on time.</li><li><strong>Follow Up on Leads:</strong> Stay in contact with prospects after their tours to answer questions and move them forward in the leasing process.</li><li><strong>Assist with Applications:</strong> Collect necessary documents, perform application screenings, and communicate approvals or denials promptly.</li><li><strong>Track Performance Metrics:</strong> Maintain clear and accurate records of leads, tours, lease signings, and cancellations. Report data to management to monitor goals.</li><li><strong>Support Residents:</strong> Help with lease renewals, transfers, or subleases while maintaining a positive resident experience.</li><li><strong>Collaborate on Marketing Efforts:</strong> Work closely with the marketing team to keep property ads and listings up to date. Share feedback to help attract more prospects.</li><li><strong>Market Analysis:</strong> Research competitor pricing, incentives, and availability to provide recommendations for adjustments and keep properties competitive.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Technical Support Analyst to join our team in Toronto, Ontario. This long-term contract position offers an exciting opportunity to contribute to major IT initiatives, including Windows 11 migration projects, while delivering high-quality helpdesk support. The ideal candidate will possess strong technical expertise, exceptional problem-solving skills, and a commitment to providing top-notch service to end users.<br><br>Responsibilities:<br>• Coordinate and implement Windows 11 upgrades, including pre-deployment assessments, data backups, system installation, and troubleshooting post-upgrade issues.<br>• Manage and resolve helpdesk tickets efficiently, addressing hardware, software, and network concerns to ensure minimal disruption.<br>• Configure workstations, peripherals, and desk setups for new hires to enable seamless onboarding.<br>• Maintain detailed asset inventory records, ensuring equipment tracking and updates are accurate.<br>• Oversee hardware decommissioning processes, including secure data erasure and proper recycling practices.<br>• Provide end-user training and guidance to support the transition to new systems and tools.<br>• Document resolutions and update knowledge base articles to streamline future troubleshooting.<br>• Triage and resolve common IT issues, escalating complex problems to senior team members when necessary.<br>• Organize and optimize IT storage areas for effective inventory management and workspace utilization.<br>• Deliver general IT operational support, contributing to the department's overall efficiency.
<p>Are you an experienced accounting professional looking for an opportunity to lead and grow within a dynamic and growing company? Our client specializes in custom design, manufacture, and assembly of of projects throughout North America and expanding the team by hiring a Controller. <strong>Note that this role is 100% onsite until the new Controller is able to effectly perform the position in a hybrid capacity.</strong></p><p><br></p><p>As the Controller, you will report to the COO and take ownership of the organization's financial operations, ensuring accuracy and efficiency while supporting business goals. You will be an integral part of the leadership team and collaborate with other departments including Operations, Production, Project Management and Supply Chain/Procurement.</p><p><br></p><p><strong>Responsibilities include:</strong></p><ul><li><strong>Leadership & Oversight: </strong>Provide direction for daily accounting processes, including accounts payable, accounts receivable, payroll, and the general ledger.</li><li><strong>Financial Reporting:</strong> Ensure accurate and timely preparation of monthly, quarterly, and annual financial reports.</li><li><strong>Internal Controls: </strong>Maintain internal financial safeguards, oversee budgets, track costs, and monitor expenditures.</li><li><strong>Cash Flow Management: </strong>Drive forecasting and cash flow planning in collaboration with organizational leadership.</li><li><strong>Audit Readiness: </strong>Coordinate the annual audit process and serve as the primary liaison for external auditors.</li><li><strong>Compliance:</strong> Ensure adherence to all financial, tax, and regulatory reporting requirements.</li><li><strong>Process Improvement: </strong>Lead initiatives to optimize accounting processes and systems for greater efficiency.</li><li><strong>Inventory Management:</strong> Support cost tracking and analysis for inventory control.</li><li><strong>Project Support:</strong> Provide financial expertise related to cost control, job costing, and billing for project management teams.</li><li><strong>Team Development: </strong>Supervise, train, and mentor junior accounting staff, fostering a high-performance team-oriented culture.</li></ul><p><br></p>
<p><strong>Role Summary:</strong></p><p>Oversees IT support services for assigned offices, collaborating with Digital-IT on remote support, projects, and vendor management. Provides backup for the Global Helpdesk during peak times or holidays.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate hardware/software upgrades and installations per global standards</li><li>Maintain inventory and license records</li><li>Execute project tasks including testing and documentation</li><li>Perform scheduled maintenance and troubleshoot issues</li><li>Diagnose and resolve hardware/software faults</li><li>Repair or replace equipment as needed</li><li>Participate in shift and on-call rotations</li><li>Guide local office contacts and liaise with external vendors</li><li>Join scheduled IT conference calls</li></ul><p><strong>Digital-IT Collaboration:</strong></p><ul><li>Partner with GSM and Digital-IT to enhance tech adoption and support delivery</li><li>Support Global Helpdesk in software rollouts and issue resolution</li><li>May assist with events or conferences at other offices</li></ul>
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Richmond Hill, Ontario. In this long-term contract position, you will play a key role in managing financial transactions, ensuring accuracy, and maintaining strong vendor relationships. This opportunity is ideal for individuals who thrive in a fast-paced environment and enjoy contributing to process improvements in the real estate and property industry.<br><br>Responsibilities:<br>• Investigate and resolve accounting discrepancies by analyzing variances and reconciling accounts for both internal and external stakeholders.<br>• Manage invoicing and payment processes for strategic vendors, including legal invoices, property taxes, utilities, and residential utility billing services.<br>• Approve specific portions of weekly payment runs to ensure timely and accurate disbursements.<br>• Identify areas for process improvement and participate in initiatives to enhance efficiency, such as optimizing automated vendor invoicing processes.<br>• Review dashboard variances to uncover opportunities for operational improvements.<br>• Handle ad hoc projects and reports as assigned to support the accounts payable team.<br>• Collaborate with team members to streamline workflows and ensure compliance with organizational policies and procedures.<br>• Maintain accurate records of financial transactions and ensure proper documentation is in place for audit purposes.
We are looking for a PC Technician to join our team on a contract basis in Oakville, Ontario. In this role, you will be responsible for supporting a PC deployment and rollout project, ensuring smooth transitions for end-users. This is an on-site position where you will assist in hardware setup, device returns, and provide technical support to maintain seamless operations.<br><br>Responsibilities:<br>• Deploy and configure new PCs for end-users, ensuring all devices are functioning properly.<br>• Provide clear instructions to users regarding the return and shipment of old devices.<br>• Perform data wiping and secure destruction of old hardware as required.<br>• Manage weekly deployment of 5-10 devices, adhering to project timelines.<br>• Offer technical support during Windows 11 deployments and address any issues that arise.<br>• Collaborate with on-site team members to deliver effective customer service and resolve technical problems.<br>• Maintain accurate inventory records and assist in budgeting for hardware replacements.<br>• Troubleshoot and resolve hardware and software issues, ensuring minimal disruption to users.<br>• Ensure all tasks are completed with a focus on maintaining high service quality.<br>• Provide assistance with general IT help desk duties as needed.
<p>We are seeking a highly organized and detail-oriented Business Support Coordinator to support our client's growing Operations teams. This is a pivotal role that blends strong administrative support with proactive coordination across departments, clients, and external service providers. While prior experience in mechanical contracting, construction, or property management is considered a strong asset, we welcome qualified candidates from all professional backgrounds who are adaptable, tech-savvy, and eager to learn.</p><p><strong> </strong></p><p>The ideal candidate will have at least three years of relevant experience and a strong understanding of supporting internal teams in a fast-paced, proactive, and collaborative environment. If you're passionate about providing exceptional administrative support and eager to contribute to our success, we'd love to hear from you.</p><p><strong> </strong></p><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li>Provide comprehensive administrative and operational support to internal teams and external clients.</li><li>Coordinate internal and client meetings, manage agendas, record detailed notes, and ensure all action items are tracked and completed.</li><li> Maintain and organize digital filing systems, ensuring all internal documentation is stored efficiently and accurately.</li><li>Act as liaison with third-party professional service providers, including IT Support, VoIP and After-Hours Answering Services, and Insurance Bonding.</li><li>Support special projects that accelerate the company’s 3.0 Strategic Initiatives, including digitization of systems and process improvement.</li><li>Manage the company’s CRM/database, including data entry, lead tracking, client follow-up, and reporting functions to support sales and service operations.</li><li>Work with the website contractor team to ensure timely content and service updates and maintain consistency with the company’s brand and evolving service offering.</li><li>Maintain and update operational dashboards.</li><li>Assist in creating and managing internal workback timelines for project bids and tenders, supporting timely and accurate submissions.</li><li>Draft, format, and issue client proposals using standardized templates, ensuring accuracy and brand consistency.</li><li>Support the preparation and tracking of insurance certificates, WSIB clearances, and compliance documentation.</li><li>Coordinate internal celebration programs and contribute to fostering a positive and collaborative team culture.</li></ul>
<p><strong>Job Title:</strong> Legal & HR Operations Specialist</p><p><strong>Position Overview</strong></p><p> We are seeking a highly organized and detail-oriented professional to provide operational support across both Legal and Human Resources functions. This unique hybrid role bridges corporate governance, legal administration, and HR operations, requiring someone who thrives in a fast-paced, evolving business environment. The ideal candidate is proactive, adaptable, and able to manage sensitive information with the utmost discretion.</p><p><strong>Key Responsibilities</strong></p><p><em>Legal Operations & Governance</em></p><ul><li>Partner with senior leadership on legal and governance matters, ensuring compliance and efficient workflows.</li><li>Maintain corporate records and documentation in line with internal and regulatory standards.</li><li>Oversee the contract lifecycle, including drafting, reviewing, tracking approvals, renewals, and e-signature processes.</li><li>Support preparation and coordination of board and committee meetings, including agendas, minutes, resolutions, and portal administration.</li><li>Assist with regulatory filings, legal research, and due diligence efforts related to business initiatives.</li><li>Track legal matters, invoices, and deadlines to ensure efficient operations.</li><li>Provide general legal administrative support, including document editing and proofreading.</li></ul><p><em>Human Resources Operations</em></p><ul><li>Administer HR systems and processes, supporting the full employee lifecycle from onboarding to offboarding.</li><li>Prepare and maintain HR documentation, including agreements, amendments, and compliance-related materials.</li><li>Support administration of employee equity programs and consultant agreements.</li><li>Coordinate policy acknowledgments, training compliance, and performance review cycles.</li><li>Maintain organized HR records and assist with HR surveys and process improvements.</li></ul><p><br></p>
<p><strong>The Company</strong></p><p>Our client in the financial industry is looking for a Learning Experience Designer for a 6 month contract. This is an on site position, working in office 4 days a week, and 1 day work from home.</p><p><br></p><p><strong>The Position</strong></p><p>We're looking for a dynamic and creative Learning Experience Designer to play a pivotal part in transforming traditional training programs into engaging and innovative learning solutions. If you thrive in a fast-paced environment and have a passion for designing impactful learning experiences, we want to hear from you.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Transform traditional, instructor-led training programs into dynamic, blended learning solutions that engage and retain learners.</li><li>Develop high-quality instructional content, including e-learning modules, micro-videos, scripts, presentations, job aids, and other learning resources, to promote self-study and hands-on learning.</li><li>Partner with subject matter experts (SMEs) and team members to ensure the relevance, accuracy, and impact of content.</li><li>Design and implement innovative learning solutions by staying up to date on learning and development (L& D) best practices and emerging technologies.</li><li>Monitor and measure learning outcomes to ensure training programs deliver tangible results aligned with both business goals and employee development objectives.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Accountant to join our team in Toronto, Ontario, as part of a long-term contract position. In this role, you will play a vital part in ensuring accurate financial reporting and supporting the management of budgets, forecasts, and audits. This position offers an exciting opportunity to contribute to process improvements and provide valuable financial insights within the hospitality industry.</p><p><br></p><p>Responsibilities:</p><p>• Streamline and enhance the invoice process by recommending improvements for internal workflows and vendor procedures to ensure timely and efficient processing.</p><p>• Prepare, maintain, and analyze financial data to support monthly, quarterly, and annual reporting requirements.</p><p>• Reconcile detailed spending reports across multiple accounts and projects, ensuring accuracy and completeness.</p><p>• Deliver monthly and quarterly variance analyses, offering meaningful financial insights to assist the Finance Manager and Senior Director in decision-making.</p><p>• Facilitate discussions with business partners to identify trends, risks, and opportunities, and reflect these in rolling financial forecasts.</p><p>• Assist in coordinating the annual budget process, including managing schedules and submissions with various stakeholders.</p><p>• Oversee the year-end accrual process in collaboration with Corporate Accounts Payable and business partners.</p><p>• Prepare audit schedules and reconciliations, working closely with external auditors to address audit-related queries.</p><p>• Identify and implement process improvements, including automating routine tasks to enhance efficiency.</p><p>• Support financial forecasting and budgeting processes through detailed analysis and reporting.</p>
<p>We are looking for a dedicated Help Desk Analyst to join our team in Kitchener, Ontario. The ideal candidate will provide exceptional technical support, ensuring smooth operations and resolving hardware and software issues efficiently. This role requires strong communication skills, a solid understanding of IT systems, and the ability to prioritize tasks effectively in a fast-paced environment.</p><p><br></p><p>Must have own vehicle, with a valid drivers license. </p><p><br></p><p>Responsibilities:</p><p>• Respond to and resolve technical issues related to hardware, software, and network connectivity.</p><p>• Provide support for Microsoft Windows 10 and the Office suite, ensuring optimal system performance.</p><p>• Diagnose and repair desktop and laptop hardware issues to maintain functionality.</p><p>• Utilize IT ticketing systems to track, prioritize, and manage service requests.</p><p>• Troubleshoot network-related problems, including device connectivity and communication issues.</p><p>• Collaborate with team members to implement solutions and support IT processes.</p><p>• Maintain and support Active Directory, printers, and other network architecture components.</p><p>• Apply Agile methodologies, such as Scrum, to manage tasks and improve efficiency.</p><p>• Offer guidance and support for Mac computers and other devices as needed.</p><p>• Conduct regular system checks to ensure a secure and optimized IT environment.</p>
We are looking for a dedicated IT Help Desk Technician to provide technical support and ensure the smooth operation of IT systems across our organization. This role involves addressing hardware, software, and network-related issues while maintaining device enrollments and configurations. The ideal candidate will possess strong troubleshooting skills and hands-on experience with system administration tools. This is a long-term contract position based in Toronto, Ontario.<br><br>Responsibilities:<br>• Deliver first and second-level IT support to employees, resolving issues related to hardware, software, networks, and user accounts.<br>• Administer and manage Microsoft 365 and Azure Active Directory, including user accounts, security groups, and access permissions.<br>• Diagnose and address technical issues on Windows and macOS devices to minimize downtime.<br>• Handle device enrollment and lifecycle management using Jamf for macOS and Intune for Windows and mobile devices.<br>• Maintain and oversee Apple Business Manager integrations to ensure proper device assignment and deployment workflows.<br>• Configure and monitor endpoint security, compliance, and patching processes.<br>• Record and document IT issues, solutions, and procedures within the help desk system.<br>• Liaise with vendors and escalate complex problems when necessary.<br>• Support IT projects, including system upgrades, deployments, and new tool implementations.
We are looking for a highly analytical and detail-oriented Product Activation Analyst to join our dynamic Digital Product Team in Toronto, Ontario. In this long-term contract position, you will play a key role in managing data-driven processes, ensuring operational excellence, and supporting the activation of digital products. This hybrid role requires on-site presence three days per week and offers the opportunity to work closely with cross-functional teams to enhance product scalability and compliance.<br><br>Responsibilities:<br>• Oversee product activation processes, emphasizing user access entitlements and permissions.<br>• Prepare and maintain structured data files for system uploads, ensuring accuracy and version control.<br>• Utilize Excel and Power BI to analyze large datasets, uncover trends, and deliver actionable insights.<br>• Create dashboards and reports to effectively communicate metrics and performance to stakeholders.<br>• Address and resolve inconsistencies, gaps, and risks in activation-related workflows and data.<br>• Collaborate with product, IT, and business teams to support data analysis for product launches.<br>• Document business use cases, operational procedures, and functional requirements for product activation.<br>• Develop and maintain best practices and process documentation to ensure scalability and consistency.<br>• Apply frameworks for organizing and tagging raw data to enhance usability.<br>• Contribute to continuous improvement initiatives for activation tools and processes.
<p>We are looking for an experienced Bilingual Help Desk Support specialist to join our team in Mississauga or London, Ontario. This long-term contract role involves providing technical assistance and support to ensure the successful deployment and functionality of IT hardware and devices across multiple sites. The ideal candidate will excel in both independent and collaborative settings, demonstrating strong communication and problem-solving skills.</p><p><br></p><p>Responsibilities:</p><p>• Validate survey data across 2400 sites to ensure accurate information collection.</p><p>• Assist with the setup, configuration, and deployment of tablets at various field locations.</p><p>• Collaborate closely with the project team to guarantee smooth logistics and deployment operations.</p><p>• Maintain clear and detailed documentation on site requirements, issues, and deployment progress.</p><p>• Communicate updates effectively and escalate challenges promptly when necessary.</p><p>• Troubleshoot basic connectivity and networking issues, such as Wi-Fi setup.</p><p>• Ensure all devices are correctly prepared and ready for field use.</p><p>• Provide technical support and guidance to field teams as required.</p><p>• Coordinate shipping details and manage the delivery of tablets to designated sites.</p><p>• Support bilingual communication needs (English/French) to facilitate effective collaboration across Canadian locations.</p>
