3 results for Erp Crm Consultant in Mississauga, ON

ERP/CRM Consultant

Markham, ON
onsite
Contract / Temporary
104.5 - 121 CAD / Hourly
We are looking for a skilled ERP/CRM Consultant to join our team in Markham, Ontario, on a long-term contract basis. This role involves managing and delivering high-impact enterprise systems projects, with a focus on ERP and CRM modernization initiatives. The ideal candidate will possess extensive experience in enterprise system implementations and bring expertise in stakeholder engagement and vendor management within a municipal or public sector environment. Responsibilities: • Lead the planning, execution, and delivery of large-scale ERP and CRM system modernization projects. • Coordinate multi-phase implementation efforts, ensuring timelines, budgets, and project objectives are met. • Engage effectively with stakeholders to gather requirements, address concerns, and ensure project alignment with organizational goals. • Manage vendor relationships, including contract negotiations, performance monitoring, and issue resolution. • Oversee testing and quality assurance processes to ensure system reliability and functionality. • Facilitate smooth transitions and integration of new systems into existing workflows. • Provide expert guidance on modern ERP platforms such as Workday, SAP, Oracle, and Dynamics. • Develop comprehensive business requirement documents to guide project execution. • Ensure compliance with security standards and best practices throughout all project phases. • Collaborate with cross-functional teams to address technical challenges and find innovative solutions.
2026-05-19T00:00:00Z

ITSM Consultant

Hamilton, ON
onsite
Contract / Temporary
85 - 110 CAD / Hourly
We are looking for an experienced ITSM Consultant to support a organization in Hamilton, Ontario. This Long-term Contract opportunity is suited to a senior detail-oriented individual who can strengthen service management practices, improve operational consistency, and guide teams through sustainable change. The successful candidate will work closely with leadership and service delivery stakeholders to build practical processes, encourage adoption, and advance a structured service management framework. Responsibilities:• Review existing service management practices, supporting tools, and delivery approaches to identify improvement opportunities and operational priorities.• Develop and roll out fit-for-purpose ITSM processes such as incident, problem, change, and request management with a strong emphasis on usability and team adoption.• Define effective Tier 1 service desk procedures, service workflows, and measurable performance expectations to improve frontline support.• Contribute to the assessment and possible selection of an ITSM platform, including solutions such as Provance or comparable technologies.• Collaborate with IT leaders to shape a service management roadmap, establish oversight practices, and support long-term governance objectives.• Promote consistent process standards across teams while working thoughtfully within a unionized and relationship-driven environment.• Create clear documentation, communication materials, and training resources to help staff understand and apply new practices successfully.• Provide coaching and guidance to service delivery teams to build capability, accountability, and confidence in ITSM operations.
2026-05-19T00:00:00Z

Part-Time ADP WFM Consultant

North York, ON
remote
Contract / Temporary
55 - 65 CAD / Hourly
Job Title: Part-Time ADP WFM ConsultantLocation: Remote, OntarioDuration: Part-time, 6 monthsType: Part-time contract, approximately 10–15 hours per week Position OverviewOur client is seeking a part-time HRIS consultant with strong ADP Workforce Manager (WFM) experience to support a WFM implementation. This individual will act as a functional/technical bridge between the client and ADP, helping interpret documentation, clarify system requirements, and support business structure and workflow analysis.This is an ideal opportunity for someone with hands-on WFM implementation experience who understands time and attendance, scheduling, union environments, and collective agreement impacts on system setup.Key Responsibilities<ul><li>Support the implementation of ADP Workforce Manager (WFM)</li><li>Act as the liaison between internal stakeholders and ADP</li><li>Interpret ADP documentation, spreadsheets, and implementation requirements</li><li>Assist with business structure analysis, workflow review, and setup alignment</li><li>Support configuration considerations related to time and attendance, demand forecasting, and scheduling</li><li>Help identify gaps, resolve confusion, and keep implementation activities moving forward</li><li>Provide guidance on union-related setup considerations tied to collective agreements</li><li>Partner with the internal project lead on an as-needed basis</li></ul>
2026-05-21T00:00:00Z